IT Support Jobs in the North East

IT Support
England > North East

The median IT Support salary in the North East is £32,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 55 81 62
Rank change year-on-year +26 -19 -3
Permanent jobs requiring an IT Support 59 33 59
As % of all permanent jobs advertised in the North East 3.23% 2.59% 4.02%
As % of the Job Titles category 3.38% 3.24% 4.23%
Number of salaries quoted 49 18 57
10th Percentile £21,000 £24,675 -
25th Percentile £25,250 £27,521 £12,000
Median annual salary (50th Percentile) £32,500 £33,624 £21,000
Median % change year-on-year -3.34% +60.11% -30.00%
75th Percentile £33,750 £46,250 £28,750
90th Percentile £36,819 £49,707 £34,250
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +1.75%

All Permanent IT Job Vacancies
North East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 1,747 1,017 1,395
% of permanent jobs with a recognized job title 95.67% 79.83% 95.03%
Number of salaries quoted 1,412 607 995
10th Percentile £27,500 £30,500 £22,500
25th Percentile £35,815 £37,125 £31,250
Median annual salary (50th Percentile) £47,500 £47,672 £40,000
Median % change year-on-year -0.36% +19.18% -8.83%
75th Percentile £62,500 £61,250 £57,500
90th Percentile £75,563 £74,325 £71,250
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

IT Support
Job Vacancy Trend in the North East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for IT Support in the North East

IT Support
Salary Trend in the North East

3-month moving average salary quoted in jobs citing IT Support in the North East.

Salary trend for IT Support in the North East

IT Support
Salary Histogram in the North East

Salary distribution for jobs citing IT Support in the North East over the 6 months to 26 April 2024.

Salary histogram for IT Support in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North East region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +35 53 £32,500 +1.87% 7
Durham -6 6 £28,500 -40.14% 4
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North East

For the 6 months to 26 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring IT Support in the job title.

1 33 (55.93%) Microsoft
2 31 (52.54%) Active Directory
3 30 (50.85%) ITIL
4 28 (47.46%) Social Skills
5 27 (45.76%) Driving Licence
5 27 (45.76%) Azure
6 23 (38.98%) Microsoft Certification
7 22 (37.29%) SAN
7 22 (37.29%) Enterprise Storage
7 22 (37.29%) Incident Management
8 21 (35.59%) SQL Server
8 21 (35.59%) Desktop Virtualisation
8 21 (35.59%) Organisational Skills
8 21 (35.59%) Azure Certification
9 14 (23.73%) Hyper-V
10 13 (22.03%) Microsoft 365
11 12 (20.34%) Windows
11 12 (20.34%) Windows Server
12 10 (16.95%) Amazon RDS
13 8 (13.56%) VoIP
14 7 (11.86%) VMware
14 7 (11.86%) VMware Infrastructure
15 6 (10.17%) Firewall
15 6 (10.17%) Problem-Solving
15 6 (10.17%) Customer Service
16 5 (8.47%) Continuous Improvement
16 5 (8.47%) Automotive
16 5 (8.47%) Manufacturing
16 5 (8.47%) Asset Management
17 4 (6.78%) VPN

IT Support Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.39%) Microsoft Exchange
1 2 (3.39%) SharePoint
Applications
1 3 (5.08%) Microsoft Office
2 2 (3.39%) Microsoft Excel
2 2 (3.39%) Microsoft PowerPoint
Cloud Services
1 27 (45.76%) Azure
2 13 (22.03%) Microsoft 365
3 1 (1.69%) Entra ID
Communications & Networking
1 22 (37.29%) SAN
2 8 (13.56%) VoIP
3 6 (10.17%) Firewall
4 4 (6.78%) VPN
5 3 (5.08%) LAN
5 3 (5.08%) WAN
6 2 (3.39%) DNS
6 2 (3.39%) Internet
6 2 (3.39%) PBX
6 2 (3.39%) VLAN
Database & Business Intelligence
1 21 (35.59%) SQL Server
2 10 (16.95%) Amazon RDS
General
1 28 (47.46%) Social Skills
2 21 (35.59%) Organisational Skills
3 5 (8.47%) Automotive
3 5 (8.47%) Manufacturing
4 2 (3.39%) Retail
4 2 (3.39%) Telecoms
Miscellaneous
1 27 (45.76%) Driving Licence
2 22 (37.29%) Enterprise Storage
3 3 (5.08%) Fat Client
3 3 (5.08%) Thin Client
4 2 (3.39%) Handset
4 2 (3.39%) Tandem
Operating Systems
1 12 (20.34%) Windows
1 12 (20.34%) Windows Server
2 1 (1.69%) Windows Server 2016
2 1 (1.69%) Windows Server 2019
Processes & Methodologies
1 30 (50.85%) ITIL
2 22 (37.29%) Incident Management
3 21 (35.59%) Desktop Virtualisation
4 6 (10.17%) Customer Service
4 6 (10.17%) Problem-Solving
5 5 (8.47%) Asset Management
5 5 (8.47%) Continuous Improvement
6 3 (5.08%) Agile
6 3 (5.08%) Change Management
6 3 (5.08%) Kalman Filter
6 3 (5.08%) Project Planning
6 3 (5.08%) Service Delivery
7 2 (3.39%) Coaching
7 2 (3.39%) Customer Experience
7 2 (3.39%) Email Filtering
7 2 (3.39%) Mentoring
7 2 (3.39%) Service Management
7 2 (3.39%) Web Filtering
8 1 (1.69%) Collaborative Working
8 1 (1.69%) Project Management
Programming Languages
1 3 (5.08%) SQL
Qualifications
1 23 (38.98%) Microsoft Certification
2 21 (35.59%) Azure Certification
3 1 (1.69%) MCSE
3 1 (1.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.39%) QA
System Software
1 31 (52.54%) Active Directory
2 14 (23.73%) Hyper-V
3 7 (11.86%) VMware Infrastructure
4 2 (3.39%) VMware Server
5 1 (1.69%) Virtual Desktop
Systems Management
1 3 (5.08%) Autotask
1 3 (5.08%) Microsoft Intune
1 3 (5.08%) SCCM
Vendors
1 33 (55.93%) Microsoft
2 7 (11.86%) VMware
3 3 (5.08%) Apple
4 2 (3.39%) Mitel
5 1 (1.69%) Cisco
5 1 (1.69%) Citrix
5 1 (1.69%) Sophos