Service Desk Support Jobs in the South East

Service Desk Support
England > South East

The median Service Desk Support salary in the South East is £27,000 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 267 368 360
Rank change year-on-year +101 -8 +88
Permanent jobs requiring a Service Desk Support 22 22 42
As % of all permanent jobs advertised in the South East 0.24% 0.13% 0.29%
As % of the Job Titles category 0.27% 0.14% 0.32%
Number of salaries quoted 20 22 41
10th Percentile £25,500 - -
25th Percentile £25,688 £25,500 £24,500
Median annual salary (50th Percentile) £27,000 £27,250 £27,500
Median % change year-on-year -0.92% -0.91% +10.92%
75th Percentile £27,250 £33,250 £31,000
90th Percentile £29,500 £49,825 £37,250
England median annual salary £28,000 £27,500 £30,000
% change year-on-year +1.82% -8.33% +11.11%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,071 15,806 13,090
% of permanent jobs with a recognized job title 86.49% 93.98% 90.36%
Number of salaries quoted 4,568 11,351 8,251
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,032 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Service Desk Support
Job Vacancy Trend in the South East

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Support in the South East

Service Desk Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Support in the South East.

Salary trend for Service Desk Support in the South East

Service Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the South East region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +80 17 £27,000 -5.26%
Thames Valley +57 4 £26,500 -44.21%
Buckinghamshire +39 4 £26,500 -44.21%
Surrey +41 1 £30,000 +15.38%
Service Desk Support
England

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 11 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Support in the job title.

1 17 (77.27%) Microsoft 365
2 16 (72.73%) Microsoft
3 13 (59.09%) Windows
4 10 (45.45%) Customer Service
5 8 (36.36%) Virtual Desktop
5 8 (36.36%) Confluence
5 8 (36.36%) JIRA
5 8 (36.36%) SQL
5 8 (36.36%) SQL Server
5 8 (36.36%) SharePoint
5 8 (36.36%) ITIL
5 8 (36.36%) Retail
6 7 (31.82%) Problem-Solving
7 6 (27.27%) VLAN
7 6 (27.27%) Telecoms
8 5 (22.73%) Active Directory
8 5 (22.73%) Social Skills
9 4 (18.18%) Accessibility
9 4 (18.18%) Network Monitoring
9 4 (18.18%) SLA
9 4 (18.18%) Cisco
10 3 (13.64%) Firewall
10 3 (13.64%) Wi-Fi
10 3 (13.64%) Migration
10 3 (13.64%) HP
10 3 (13.64%) Dell
10 3 (13.64%) Microsoft Certification
10 3 (13.64%) Broadband
10 3 (13.64%) LAN
10 3 (13.64%) PBX

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (36.36%) Confluence
1 8 (36.36%) SharePoint
Applications
1 1 (4.55%) Microsoft Office
Business Applications
1 1 (4.55%) assyst
Cloud Services
1 17 (77.27%) Microsoft 365
Communications & Networking
1 6 (27.27%) VLAN
2 3 (13.64%) Broadband
2 3 (13.64%) Firewall
2 3 (13.64%) LAN
2 3 (13.64%) PBX
2 3 (13.64%) VoIP
2 3 (13.64%) WAN
2 3 (13.64%) Wi-Fi
Database & Business Intelligence
1 8 (36.36%) SQL Server
Development Applications
1 8 (36.36%) JIRA
General
1 8 (36.36%) Retail
2 6 (27.27%) Telecoms
3 5 (22.73%) Social Skills
4 2 (9.09%) Aerospace
Miscellaneous
1 2 (9.09%) Robotics
Operating Systems
1 13 (59.09%) Windows
2 3 (13.64%) Windows 7
3 1 (4.55%) Windows 10
Processes & Methodologies
1 10 (45.45%) Customer Service
2 8 (36.36%) ITIL
3 7 (31.82%) Problem-Solving
4 4 (18.18%) Network Monitoring
5 3 (13.64%) Antivirus Management
5 3 (13.64%) CRM
5 3 (13.64%) Migration
6 1 (4.55%) Chat Support
Programming Languages
1 8 (36.36%) SQL
Qualifications
1 3 (13.64%) Microsoft Certification
2 2 (9.09%) Security Cleared
Quality Assurance & Compliance
1 4 (18.18%) Accessibility
1 4 (18.18%) SLA
System Software
1 8 (36.36%) Virtual Desktop
2 5 (22.73%) Active Directory
Vendors
1 16 (72.73%) Microsoft
2 4 (18.18%) Cisco
3 3 (13.64%) Dell
3 3 (13.64%) Draytek
3 3 (13.64%) HP
3 3 (13.64%) Ubiquiti
3 3 (13.64%) WatchGuard
4 1 (4.55%) ServiceNow