Service Desk Support Jobs in the South East

Service Desk Support
England > South East

The median Service Desk Support salary in the South East is £28,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 368 371 446
Rank change year-on-year +3 +75 -81
Permanent jobs requiring a Service Desk Support 22 46 42
As % of all permanent jobs advertised in the South East 0.13% 0.31% 0.21%
As % of the Job Titles category 0.14% 0.34% 0.22%
Number of salaries quoted 22 45 41
10th Percentile £25,050 £24,200 £20,700
25th Percentile £25,500 £24,500 £21,000
Median annual salary (50th Percentile) £28,500 £27,500 £24,793
Median % change year-on-year +3.64% +10.92% -9.84%
75th Percentile £33,250 £31,000 £30,000
90th Percentile £49,825 £37,250 £33,750
England median annual salary £28,048 £30,000 £27,000
% change year-on-year -6.51% +11.11% +12.50%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,676 13,491 19,184
% of permanent jobs with a recognized job title 93.90% 90.50% 96.41%
Number of salaries quoted 11,332 8,454 12,614
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Desk Support
Job Vacancy Trend in the South East

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Support in the South East

Service Desk Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Support in the South East.

Salary trend for Service Desk Support in the South East

Service Desk Support
Salary Histogram in the South East

Salary distribution for jobs citing Service Desk Support in the South East over the 6 months to 5 May 2024.

Salary histogram for Service Desk Support in the South East

Service Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the South East region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Surrey -1 9 £26,000 -5.45%
Kent +1 7 £31,500 +12.50%
Thames Valley -1 3 £47,500 +72.73% 1
Buckinghamshire -27 3 £47,500 +90.00% 1
East Sussex +15 1 £28,500 +18.75%
Hampshire -22 1 £28,500 +29.55% 1
West Sussex - 1 £25,000 -
Service Desk Support
England

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 5 May 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Support in the job title.

1 16 (72.73%) Windows
2 15 (68.18%) Active Directory
3 12 (54.55%) Microsoft 365
4 9 (40.91%) Windows 10
5 8 (36.36%) Microsoft Exchange
5 8 (36.36%) Telecoms
6 7 (31.82%) Infrastructure Engineering
6 7 (31.82%) Social Skills
6 7 (31.82%) Entra ID
6 7 (31.82%) VoIP
6 7 (31.82%) SharePoint
6 7 (31.82%) Azure
6 7 (31.82%) AWS
6 7 (31.82%) SaaS
6 7 (31.82%) Apple iOS
6 7 (31.82%) Android
6 7 (31.82%) Analytics
7 5 (22.73%) Windows Server
8 3 (13.64%) Customer Service
8 3 (13.64%) GPFS
8 3 (13.64%) Analytical Skills
8 3 (13.64%) SLA
8 3 (13.64%) Microsoft
8 3 (13.64%) Microsoft Office
8 3 (13.64%) Linux
9 2 (9.09%) assyst
9 2 (9.09%) ServiceNow
10 1 (4.55%) N-able
10 1 (4.55%) Email Filtering
10 1 (4.55%) Proactive Monitoring

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (36.36%) Microsoft Exchange
2 7 (31.82%) SharePoint
Applications
1 3 (13.64%) Microsoft Office
Business Applications
1 2 (9.09%) assyst
Cloud Services
1 12 (54.55%) Microsoft 365
2 7 (31.82%) AWS
2 7 (31.82%) Azure
2 7 (31.82%) Entra ID
2 7 (31.82%) SaaS
3 1 (4.55%) Mimecast
Communications & Networking
1 7 (31.82%) VoIP
2 1 (4.55%) DHCP
2 1 (4.55%) Remote Desktop
2 1 (4.55%) TCP/IP
2 1 (4.55%) VLAN
2 1 (4.55%) VPN
General
1 8 (36.36%) Telecoms
2 7 (31.82%) Social Skills
3 3 (13.64%) Analytical Skills
Operating Systems
1 16 (72.73%) Windows
2 9 (40.91%) Windows 10
3 7 (31.82%) Android
3 7 (31.82%) Apple iOS
4 5 (22.73%) Windows Server
5 3 (13.64%) Linux
6 1 (4.55%) Windows 8
Processes & Methodologies
1 7 (31.82%) Analytics
1 7 (31.82%) Infrastructure Engineering
2 3 (13.64%) Customer Service
3 1 (4.55%) Coaching
3 1 (4.55%) Collaborative Working
3 1 (4.55%) Email Filtering
3 1 (4.55%) Kalman Filter
3 1 (4.55%) Mentoring
3 1 (4.55%) Network Management
3 1 (4.55%) Proactive Monitoring
Qualifications
1 1 (4.55%) MCITP
1 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 15 (68.18%) Active Directory
2 3 (13.64%) GPFS
3 1 (4.55%) VMware Infrastructure
Vendors
1 3 (13.64%) Microsoft
2 2 (9.09%) ServiceNow
3 1 (4.55%) ConnectWise
3 1 (4.55%) N-able
3 1 (4.55%) SolarWinds
3 1 (4.55%) Sophos
3 1 (4.55%) VMware