The median annual salary for a Technical Support Analyst was £40,000 in advertised job vacancies in the South West during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
England / South West
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 222 243 235
Rank change year-on-year +21 -8  
Permanent jobs requiring a Technical Support Analyst 3 15 12
As % of all permanent IT jobs advertised in the South West 0.059% 0.25% 0.20%
As % of the Job Titles category 0.061% 0.26% 0.20%
Number of salaries quoted 2 14 9
Median salary £40,000 £31,000 £23,000
Median salary % change year-on-year +29.03% +34.78%  
90% offered a salary of more than £36,000 £25,050 £22,500
10% offered a salary of more than £44,000 £38,200 £32,500
UK excluding London median salary £23,500 £27,500 £27,500
% change year-on-year -14.54% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4918 5697 5859
As % of all permanent IT job vacancies advertised in the South West 96.72% 96.79% 97.76%
Number of salaries quoted 4105 4709 4895
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Technical Support Analyst
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in the South West

Technical Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in the South West.

Salary trend for Technical Support Analyst in the South West

Technical Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South West region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol - 2 £45,000 - 1
Wiltshire +10 1 £35,000 +7.69%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 30 March 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support Analyst in the job title.

1 9 (50.00%) SQL
2 8 (44.44%) ITIL
3 7 (38.89%) VBA
3 7 (38.89%) Oracle
3 7 (38.89%) Windows
3 7 (38.89%) Linux
4 6 (33.33%) JBoss
4 6 (33.33%) Oracle Forms
4 6 (33.33%) Apache
4 6 (33.33%) MS Access
4 6 (33.33%) Unix
4 6 (33.33%) WSDL
4 6 (33.33%) Delphi
4 6 (33.33%) HTML
4 6 (33.33%) Java
4 6 (33.33%) JavaScript
4 6 (33.33%) PHP
4 6 (33.33%) WebLogic
4 6 (33.33%) JSP
4 6 (33.33%) SOAP
4 6 (33.33%) Web Services
4 6 (33.33%) XML
4 6 (33.33%) Subversion
4 6 (33.33%) Spring
4 6 (33.33%) Maven
4 6 (33.33%) Ajax
4 6 (33.33%) Service Delivery
4 6 (33.33%) MVC
4 6 (33.33%) Hibernate
4 6 (33.33%) Nagios

Technical Support Analyst Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (33.33%) Alfresco
1 6 (33.33%) Apache
1 6 (33.33%) JBoss
1 6 (33.33%) Joomla!
1 6 (33.33%) WebLogic
1 6 (33.33%) WebSphere
2 4 (22.22%) Exchange Server 2013
3 3 (16.67%) MS Exchange
4 1 (5.56%) IBM Domino
4 1 (5.56%) IBM Notes
Applications
1 1 (5.56%) MS Office
Cloud Services
1 6 (33.33%) GitHub
Communications & Networking
1 4 (22.22%) Firewall
2 3 (16.67%) DNS
2 3 (16.67%) TCP/IP
3 2 (11.11%) Extranet
4 1 (5.56%) Wi-Fi
Database & Business Intelligence
1 6 (33.33%) MongoDB
1 6 (33.33%) MS Access
2 4 (22.22%) SQL Server
3 1 (5.56%) Big Data
3 1 (5.56%) Data Warehouse
3 1 (5.56%) Oracle Database
3 1 (5.56%) QlikView
3 1 (5.56%) Relational Database
Development Applications
1 6 (33.33%) Jenkins
1 6 (33.33%) Maven
1 6 (33.33%) Oracle Forms
1 6 (33.33%) Subversion
General
1 5 (27.78%) Finance
2 1 (5.56%) Retail
Libraries, Frameworks & Software Standards
1 6 (33.33%) Ajax
1 6 (33.33%) AngularJS
1 6 (33.33%) Backbone.js
1 6 (33.33%) Dojo
1 6 (33.33%) Ember.js
1 6 (33.33%) Hibernate
1 6 (33.33%) HTML
1 6 (33.33%) JPA
1 6 (33.33%) JSP
1 6 (33.33%) React
1 6 (33.33%) SOAP
1 6 (33.33%) Spring
1 6 (33.33%) Spring MVC
1 6 (33.33%) Spring Web Flow
1 6 (33.33%) Web Services
1 6 (33.33%) WSDL
1 6 (33.33%) XML
Miscellaneous
1 2 (11.11%) Analytical Skills
2 1 (5.56%) PDA
2 1 (5.56%) Smartphone
Operating Systems
1 7 (38.89%) Linux
1 7 (38.89%) Windows
2 6 (33.33%) Android
2 6 (33.33%) Apple iOS
2 6 (33.33%) Unix
3 5 (27.78%) Windows Server
Processes & Methodologies
1 8 (44.44%) ITIL
2 6 (33.33%) Android Development
2 6 (33.33%) iOS Development
2 6 (33.33%) Mobile Development
2 6 (33.33%) MVC
2 6 (33.33%) Open Source
2 6 (33.33%) Release Management
2 6 (33.33%) Service Delivery
3 2 (11.11%) Conflict Management
3 2 (11.11%) High Availability
4 1 (5.56%) Analytics
4 1 (5.56%) Business Analytics
4 1 (5.56%) Continuous Improvement
4 1 (5.56%) Data Protection
4 1 (5.56%) ETL Development
4 1 (5.56%) ITSM
4 1 (5.56%) Line Management
4 1 (5.56%) Network Architecture
4 1 (5.56%) Patch Management
4 1 (5.56%) Service Desk Management
Programming Languages
1 9 (50.00%) SQL
2 7 (38.89%) VBA
3 6 (33.33%) Delphi
3 6 (33.33%) Java
3 6 (33.33%) JavaScript
3 6 (33.33%) Pascal
3 6 (33.33%) PHP
3 6 (33.33%) PowerShell
4 2 (11.11%) C
Qualifications
1 6 (33.33%) SC Cleared
1 6 (33.33%) Security Cleared
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 1 (5.56%) Data Quality
System Software
1 5 (27.78%) Active Directory
2 1 (5.56%) VMware Infrastructure
Systems Management
1 6 (33.33%) Nagios
Vendors
1 7 (38.89%) Oracle
2 6 (33.33%) IBM
3 4 (22.22%) Microsoft
3 4 (22.22%) Sophos
4 1 (5.56%) Cisco
4 1 (5.56%) Citrix
4 1 (5.56%) IFS
4 1 (5.56%) Informatica
4 1 (5.56%) Lotus
4 1 (5.56%) NetApp
4 1 (5.56%) ServiceNow
4 1 (5.56%) VMware
Bristol, Avon
Aviva
Salary: Competitive
Posted: 12 days ago