Help Desk Engineer Jobs in the UK excluding London

Help Desk Engineer
UK > UK excluding London

The median Help Desk Engineer salary in the UK excluding London is £25,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 708 709 821
Rank change year-on-year +1 +112 -176
Permanent jobs requiring a Help Desk Engineer 43 45 18
As % of all permanent jobs advertised in the UK excluding London 0.062% 0.072% 0.025%
As % of the Job Titles category 0.065% 0.081% 0.027%
Number of salaries quoted 39 44 15
10th Percentile £21,000 £23,650 £19,200
25th Percentile £21,250 £26,375 £20,375
Median annual salary (50th Percentile) £25,500 £30,000 £22,500
Median % change year-on-year -15.00% +33.33% -11.76%
75th Percentile £33,250 £32,500 £29,000
90th Percentile £47,250 - £32,025
UK median annual salary £26,500 £30,000 £28,000
% change year-on-year -11.67% +7.14% +9.80%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,104 55,639 67,661
% of permanent jobs with a recognized job title 94.79% 89.29% 95.78%
Number of salaries quoted 47,008 31,467 43,049
10th Percentile £26,750 £29,750 £28,307
25th Percentile £35,000 £38,639 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

Help Desk Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Engineer in the UK excluding London

Help Desk Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Help Desk Engineer in the UK excluding London.

Salary trend for Help Desk Engineer in the UK excluding London

Help Desk Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Help Desk Engineer in the UK excluding London over the 6 months to 23 April 2024.

Salary histogram for Help Desk Engineer in the UK excluding London

Help Desk Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK excluding London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +11 22 £25,500 -15.00% 8
North of England +50 15 £25,500 -16.39% 3
North East - 6 £29,500 - 2
North West +8 5 £25,500 - 1
Yorkshire +86 4 £22,000 -27.87%
West Midlands +30 4 £35,000 +32.08% 1
Midlands +17 4 £35,000 +35.92% 2
South West -13 2 £21,500 -14.00% 1
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 23 April 2024, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Help Desk Engineer in the job title.

1 29 (67.44%) Windows
2 23 (53.49%) Microsoft 365
3 22 (51.16%) Social Skills
3 22 (51.16%) Customer Service
4 20 (46.51%) Microsoft
5 18 (41.86%) Windows 10
6 14 (32.56%) VLAN
6 14 (32.56%) Microsoft Certification
6 14 (32.56%) Network+ Certification
7 13 (30.23%) Active Directory
8 11 (25.58%) Cisco
8 11 (25.58%) CCNA
8 11 (25.58%) WAN
8 11 (25.58%) SharePoint
8 11 (25.58%) ADSL
8 11 (25.58%) Broadband
8 11 (25.58%) LAN
8 11 (25.58%) Cisco Certification
8 11 (25.58%) Wireless
8 11 (25.58%) Telecoms
8 11 (25.58%) Azure
8 11 (25.58%) MCITP
9 10 (23.26%) Entra ID
9 10 (23.26%) Microsoft Exchange
10 9 (20.93%) Problem-Solving
10 9 (20.93%) AWS
11 7 (16.28%) Apple iOS
11 7 (16.28%) Android
11 7 (16.28%) Infrastructure Engineering
11 7 (16.28%) Microsoft Office

Help Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (25.58%) SharePoint
2 10 (23.26%) Microsoft Exchange
Applications
1 7 (16.28%) Microsoft Office
Cloud Services
1 23 (53.49%) Microsoft 365
2 11 (25.58%) Azure
3 10 (23.26%) Entra ID
4 9 (20.93%) AWS
5 2 (4.65%) Dynamics 365
6 1 (2.33%) Rubrik
Communications & Networking
1 14 (32.56%) VLAN
2 11 (25.58%) ADSL
2 11 (25.58%) Broadband
2 11 (25.58%) LAN
2 11 (25.58%) WAN
2 11 (25.58%) Wireless
3 6 (13.95%) VoIP
4 3 (6.98%) Firewall
4 3 (6.98%) Internet
4 3 (6.98%) IPv4
4 3 (6.98%) VPN
5 2 (4.65%) TCP/IP
5 2 (4.65%) Unified Communications
6 1 (2.33%) Remote Desktop
6 1 (2.33%) SAN
Database & Business Intelligence
1 1 (2.33%) SQL Server
1 1 (2.33%) SQL Server Reporting Services
General
1 22 (51.16%) Social Skills
2 11 (25.58%) Telecoms
3 3 (6.98%) Analytical Skills
3 3 (6.98%) Law
4 2 (4.65%) Aerospace
4 2 (4.65%) Retail
Miscellaneous
1 2 (4.65%) Video Conferencing
Operating Systems
1 29 (67.44%) Windows
2 18 (41.86%) Windows 10
3 7 (16.28%) Android
3 7 (16.28%) Apple iOS
4 3 (6.98%) Linux
4 3 (6.98%) Windows Server
5 2 (4.65%) Unix
6 1 (2.33%) Windows 7
Processes & Methodologies
1 22 (51.16%) Customer Service
2 9 (20.93%) Problem-Solving
3 7 (16.28%) Infrastructure Engineering
4 3 (6.98%) Cybersecurity
4 3 (6.98%) ITIL
4 3 (6.98%) Remote Monitoring and Management
5 2 (4.65%) Multi-Factor Authentication
5 2 (4.65%) Network Management
6 1 (2.33%) Break/Fix
6 1 (2.33%) CRM
6 1 (2.33%) Cyber Threat Intelligence
6 1 (2.33%) Data Loss Prevention
6 1 (2.33%) ERP
6 1 (2.33%) IT Strategy
6 1 (2.33%) Service Delivery
6 1 (2.33%) Threat Intelligence
Qualifications
1 14 (32.56%) Microsoft Certification
1 14 (32.56%) Network+ Certification
2 11 (25.58%) CCNA
2 11 (25.58%) Cisco Certification
2 11 (25.58%) MCITP
3 3 (6.98%) DV Cleared
3 3 (6.98%) MCP
3 3 (6.98%) MCSA
3 3 (6.98%) MCSE
3 3 (6.98%) Security Cleared
4 2 (4.65%) Azure Certification
4 2 (4.65%) HNC
4 2 (4.65%) SC Cleared
Quality Assurance & Compliance
1 7 (16.28%) SLA
System Software
1 13 (30.23%) Active Directory
2 4 (9.30%) Hyper-V
2 4 (9.30%) VMware Infrastructure
3 3 (6.98%) GPFS
3 3 (6.98%) VMware ESXi
3 3 (6.98%) vSphere
Vendors
1 20 (46.51%) Microsoft
2 11 (25.58%) Cisco
3 4 (9.30%) VMware
4 3 (6.98%) Acronis
4 3 (6.98%) CheckPoint
4 3 (6.98%) Datto
4 3 (6.98%) Draytek
4 3 (6.98%) Google
4 3 (6.98%) SonicWALL
4 3 (6.98%) Sophos
5 2 (4.65%) Forcepoint
5 2 (4.65%) Siemens
6 1 (2.33%) Apple
6 1 (2.33%) Citrix