Customer Service Engineer
UK
The median Customer Service Engineer salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 10 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 697 | 898 | 953 |
| Rank change year-on-year | +201 | +55 | +263 |
| Permanent jobs requiring a Customer Service Engineer | 3 | 4 | 20 |
| As % of all permanent jobs advertised in the UK | 0.005% | 0.004% | 0.020% |
| As % of the Job Titles category | 0.006% | 0.004% | 0.022% |
| Number of salaries quoted | 2 | 4 | 20 |
| 10th Percentile | - | £28,875 | - |
| 25th Percentile | - | £38,438 | £27,750 |
| Median annual salary (50th Percentile) | £40,000 | £47,500 | £30,000 |
| Median % change year-on-year | -15.79% | +58.33% | +5.26% |
| 75th Percentile | - | £51,250 | £62,500 |
| 90th Percentile | - | - | - |
| UK excluding London median annual salary | £40,000 | £47,500 | £28,500 |
| % change year-on-year | -15.79% | +66.67% | - |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,356 | 93,784 | 92,686 |
| % of permanent jobs with a recognized job title | 90.47% | 94.63% | 91.46% |
| Number of salaries quoted | 27,595 | 67,216 | 58,370 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £52,500 | £60,000 |
| Median % change year-on-year | +9.52% | -12.50% | - |
| 75th Percentile | £75,000 | £71,250 | £81,250 |
| 90th Percentile | £97,500 | £90,000 | £100,000 |
| UK excluding London median annual salary | £52,000 | £50,000 | £53,000 |
| % change year-on-year | +4.00% | -5.66% | +6.00% |
Customer Service Engineer
Job Vacancy Trend
Job postings that featured Customer Service Engineer in the job title as a proportion of all IT jobs advertised.
Customer Service Engineer
Salary Trend
3-month moving average salary quoted in jobs citing Customer Service Engineer.
Customer Service Engineer
Top 4 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Engineer within the UK over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +147 | 3 | £40,000 | -15.79% | 11 |
| UK excluding London | +176 | 2 | £40,000 | -15.79% | 14 |
| South East | +97 | 2 | £40,000 | -15.79% | 5 |
| London | - | 1 | - | - | 4 |
Customer Service Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 10 May 2025, Customer Service Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Service Engineer in the job title.
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Customer Service Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: