ITSM Specialist Jobs

IT Service Management Specialist
UK

The median IT Service Management Specialist salary in the UK is £41,975 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 716 886 973
Rank change year-on-year +170 +87 +233
Permanent jobs requiring an ITSM Specialist 1 8 8
As % of all permanent jobs advertised in the UK 0.002% 0.008% 0.008%
As % of the Job Titles category 0.002% 0.009% 0.009%
Number of salaries quoted 1 8 8
10th Percentile - £50,000 -
25th Percentile £40,988 £55,250 £42,500
Median annual salary (50th Percentile) £41,975 £57,000 £45,000
Median % change year-on-year -26.36% +26.67% -10.00%
75th Percentile £42,963 - £47,500
90th Percentile - £72,900 -
UK excluding London median annual salary - - -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,922 93,907 92,301
% of permanent jobs with a recognized job title 90.55% 94.63% 91.49%
Number of salaries quoted 27,447 67,290 58,243
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £57,000 £52,500 £60,000
Median % change year-on-year +8.57% -12.50% -
75th Percentile £75,000 £71,250 £80,627
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

ITSM Specialist
Job Vacancy Trend

Job postings that featured ITSM Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITSM Specialist in the UK

ITSM Specialist
Salary Trend

3-month moving average salary quoted in jobs citing ITSM Specialist.

Salary trend for ITSM Specialist in the UK

ITSM Specialist
Top 2 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM Specialist within the UK over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +142 1 £41,975 -26.36% 4
London +107 1 £41,975 -26.36% 2

ITSM Specialist Skill Set
Top 18 Co-occurring Skills and Capabilities

For the 6 months to 12 May 2025, ITSM Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring ITSM Specialist in the job title.

1 1 (100.00%) SOAP
1 1 (100.00%) ITIL
1 1 (100.00%) LDAP
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) CMDB
1 1 (100.00%) PowerShell
1 1 (100.00%) REST
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ServiceNow
1 1 (100.00%) DevOps
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Analytical Mindset
1 1 (100.00%) Single Sign-On
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Roadmaps

ITSM Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (100.00%) LDAP
1 1 (100.00%) REST
1 1 (100.00%) SOAP
Miscellaneous
1 1 (100.00%) Analytical Mindset
1 1 (100.00%) CMDB
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) DevOps
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Roadmaps
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Programming Languages
1 1 (100.00%) PowerShell
Systems Management
1 1 (100.00%) Single Sign-On
Vendors
1 1 (100.00%) ServiceNow