Customer Service Jobs in the East of England

101 to 125 of 196 Customer Service Jobs in the East of England

Polish and English Speaking Service Desk Analyst

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯
Employment Type: Contract
Posted:

Helpdesk Coordinator

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? 28k salary 26 days annual leave (Plus the option to buy additional More ❯
Employment Type: Contract
Rate: GBP 26,000 - 28,000 Annual
Posted:

Helpdesk Coordinator

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯
Employment Type: Contract, Temporary
Salary: £26000 - £28000/annum Hybrid working, progression and more
Posted:

Helpdesk Coordinator

Hemel Hempstead, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯
Employment Type: Temporary
Salary: £26,000 - £28,000 per annum
Posted:

Helpdesk Administrator

Cambridge, Cambridgeshire, East Anglia, United Kingdom
ARC (Norwich) Limited
Helpdesk Administrator – Permanent Role, Immediate Start Cambridge (city centre, excellent transport links) Are you highly organised, customer-focused, and ready to take the next step in your career? I am looking for a confident Helpdesk Administrator to join my amazing clients busy Maintenance and Small Works team based right in the heart of Cambridge. This is a fantastic opportunity … clients. Managing jobs from start to finish—creation through to invoicing. General office administration, including data entry, reporting, and filing. ? What we're looking for: Previous experience in a customer service or administration role. Confident communicator with excellent written and verbal skills. Proficient in Microsoft Office (Excel & Word essential) . Strong organisational skills with the ability to multitask. … and benefits. Plenty of variety—each day brings new challenges to keep you engaged. ? If you're looking for a role where you can combine your organisational skills with customer focus and teamwork, we'd love to hear from you. Apply today to join this dynamic team in the heart of Cambridge More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Trainee Safety & Security Engineer

South Ockendon, Essex, United Kingdom
North-PB
team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. … skillset Good administration skills with working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

Bedford, Bedfordshire, United Kingdom
RETAIND Ltd
working relationships. Job Description: This would be a predominantly office-based role focused on account management but the company would expect the successful candidate to actively participate in existing customer visits and attend new business meetings once they are established in their role. Responsibilities: Maintain strong relationships with existing customer accounts Identify growth opportunities and put strategies in … place to achieve success Achieve or exceed agreed sales targets Actively participate in sales proactivity, including customer visits, under the guidance of the branch manager Deal with incoming enquiries to complete all aspects of the order process Provide regular feedback on sales performance and market trends Ensure in-depth knowledge of the entire product range Develop a thorough understanding … of customer requirements on a business and technical level Experience required: Experience of sales within the B2B (business to business) environment, preferably within the industrial materials or parts industry Excellent communication and customer service skills Ability to think strategically and proactively identify new opportunities A demonstrable record of success in developing new business Ability to work with More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Data Administrator

Hemel Hempstead, Hertfordshire, United Kingdom
Think Specialist Recruitment
paid weekly, every Friday. We are recruiting immediately for this role and looking to get someone started asap. What to expect day to day? Data Analysis - Understanding and adjusting customer data, highlighting issues, managing solutions for both the shorter and longer term. Data Maintenance - Ensuring data quality is maintained to the top level. Problem Solving - Looking into all human … staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support. More ❯
Employment Type: Contract, Temporary
Salary: £28000/annum
Posted:

Data Administrator

Hemel Hempstead, Hertfordshire, England, United Kingdom
Think Specialist Recruitment
paid weekly, every Friday. We are recruiting immediately for this role and looking to get someone started asap. What to expect day to day? Data Analysis - Understanding and adjusting customer data, highlighting issues, managing solutions for both the shorter and longer term. Data Maintenance - Ensuring data quality is maintained to the top level. Problem Solving - Looking into all human … staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support. More ❯
Employment Type: Temporary
Salary: £28,000 per annum
Posted:

Information Communications Technician Apprentice

Unit 2, Tulip House Craven Court, Newmarket, England
SURESERVE GROUP PLC
Reporting to the ICT Service Operations Manager you will provide ‘first line’ technical support to Sureserve users, located across several sites. Candidates will be required to log and manage incoming calls through to resolution. Role Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of … Year 6 Months Positions Available 1 Closing Date Friday, 17th October 2025 Start Date Monday, 27th October 2025 Desired Skills Team working Administrative skills Attention to detail Communication skills Customer care skills IT Skills Patience Problem Solving Qualifications 4-9 GCSE or equivalent, grade Maths (Essential) English GCSE or equivalent, grade 4-9 (Essential) About the Employer SURESERVE GROUP … decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. You will be working in the ICT Service Desk Team, making sure employees can work as efficiently as possible. You will deliver excellent customer service while adhering to targets agreed with the business to ensure More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:

Business Development Executive

Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
group of companies in the telecoms and IT services industry. As a forward-thinking and rapidly growing organisation, it has established a reputation for best-in-class products and customer service to 29,000+ customers for over 50 years. A new role has been created in an established sales team where you will hunt through our existing base … of customers creating opportunities for new customer acquisition, new partners and potential associations.You will work closely with the existing New Business and Internal Sales Teams to create new opportunities and drive growth within our business. Key Tasks: Identify and create opportunities from within our existing base of customers via referrals and data mining. New customer leads to be More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Windows 11 Roll-Out Engineer

Borehamwood, Hertfordshire, United Kingdom
Red King Resourcing
with Microsoft Intune (Endpoint Manager) Practical experience using Power Automate to improve IT processes Excellent communication skills - verbal and written - with the ability to explain technical issues clearly Demonstrated customer service orientation and a user-first mindset Ability to work independently and within a collaborative team environment Microsoft certifications such as MS-102, MD-102, or similar are More ❯
Employment Type: Contract
Rate: £180 - £200/day Inside IR35
Posted:

IT Apprenticeship

Riddy Lane, Luton, Bedfordshire, England
PARTNERSHIP EDUCATION LTD
grade 4 (Essential) About the Employer PARTNERSHIP EDUCATION LTD From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in Customer Service Fundamentals, this role is your fast-track entry into the IT industry. More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Application Support Engineer - FPGA Tools

Stevenage, Hertfordshire, United Kingdom
Matchtech
related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯
Employment Type: Contract
Rate: GBP 45 - 50 Hourly
Posted:

Data and Impact Officer

East Barnet, Barnet, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Ad Warrior
into clear, accessible insights Excellent communication and interpersonal skills Excellent organisational and administrative skills Good attention to detail and commitment to quality Demonstrate a commitment to equality and diversity, customer service and quality assurance To Apply If you feel you are a suitable candidate and would like to work for this reputable Foundation, please do not hesitate to More ❯
Employment Type: Contractor
Rate: Competitive salary
Posted:

Application Support Engineer- FPGA Tools

Stevenage, Hertfordshire, United Kingdom
Click Digital
related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯
Employment Type: Temporary
Salary: GBP 50 Hourly
Posted:

Application Support Engineer - FPGA Tools

Stevenage, Hertfordshire, United Kingdom
Hybrid / WFH Options
Click Digital
related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯
Employment Type: Contract
Rate: £50/hour
Posted:

Application Support Engineer - FPGA Tools

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Certain Advantage
related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯
Employment Type: Contract, Work From Home
Rate: £50 per hour, Benefits Overtime rate of 'time and a quarter'
Posted:

Data Centre Control Room Operative

Hemel Hempstead, Hertfordshire, South East, United Kingdom
ICTS (UK) Ltd
development training to further your skillset. Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness More ❯
Employment Type: Permanent
Salary: £13.86 Per Hour
Posted:

Customer Support Engineer

Bedford, Bedfordshire, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota for out-of-hours support and occasional overtime for planned updates. Experience & Skills: Strong technical troubleshooting experience especially within application support More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum benefits
Posted:

Junior Account Executive

Lowestoft, Suffolk, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Junior Account Executive

Colchester, Essex, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum
Posted:

Junior Account Executive

Watford, Hertfordshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £27,000 - £40,000 per annum
Posted:

Junior Account Executive

Peterborough, Cambridgeshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Account Manager

Peterborough, Cambridgeshire, United Kingdom
Construo
Account Manager Peterborough 35,000 ote 60,000 - 80,000 Construo Recruitment is currently recruiting for a motivated and customer-focused Account Manager to join a fast-growing and forward-thinking business in the IT, Telecoms and Managed Services sector Key Responsibilities: Manage and develop a portfolio of existing business clients Build strong long-term relationships to maximise client … satisfaction and retention Identify new business opportunities within existing accounts Promote a wide range of technology, telecoms, and managed services solutions Work closely with internal teams to ensure smooth service delivery Achieve sales targets and KPIs while delivering excellent customer service Ideal Candidate: Previous experience in account management or business development Background in IT, Telecoms, Connectivity, or More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 80,000 Annual
Posted:
Customer Service
the East of England
10th Percentile
£25,625
25th Percentile
£26,250
Median
£30,000
75th Percentile
£37,375
90th Percentile
£54,675