101 to 125 of 285 Customer Service Jobs in the East of England

heart of Bedfordshire Community Health Services that is why we are looking to grow our team with people that are passionate about delivering excellent customer service. Does this sound like you? Great! What will I be doing? When you join us you will be the first point of contact … To adhere to, and maintain an up to date knowledge of national and local policies and procedures. To ensure continuous improvement and achievement of service delivery standards by undertaking regular individual reviews and quality monitoring sessions and participate in any training deemed necessary. To follow escalation policies and emergency … procedures as necessary. To inform line manager of any issues affecting the service delivery at the time the issue is highlighted. Utilising the appropriate resources ensures the service is accessible to all callers including deaf/hearing-impaired callers and callers who do not speak English. About us more »

Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: £40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work … a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding … be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience more »

As an IT Services Technician, you will act as a friendly first point of contact for both students and staff. As part of a customer focused and service orientated team, you will be assisting in the configuration, implementation, operation and maintenance of the College's IT Hardware, Software … that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing as soon as possible, this role will be responsible for the configuration, implementation, operation and maintenance of … equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. more »

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that … bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks more »

of looking after their staff. Your role will involve answering technical queries received via phone or email. You will provide technical support to the customer services, external sales and RPM teams. This will require you to have a good understanding of technical drawings to provide the best possible advice. … will improve your work life balance and earning potential. The Role * Answering technical queries using CAD drawings as reference * Giving technical support to the customer service and sales teams * 37 hours a week with core hours of 9am-4pm The Person * Experience giving technical advice in the construction … industry * Looking to work in a company that values their staff Reference:13120 Key Words: CAD, Construction, Faade, Customer Facing, Technical Service Advisor, Welwyn Garden City, Hatfield, Stevenage, Hertfordshire. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your more »

Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is looking for an experienced customer focussed Administrator to support the Home Ownership team with general administration relating to tasks such as staircasing, new builds & conversions sales, resales, consents, leasehold management packs … state-of-the-art offices. Other Responsibilities: Developing effective working relationships with internal colleagues and external stakeholders (customers, solicitors, contractors) to provide a seamless service to all. Managing the team inbox to ensure all emails are acknowledged and actioned; quick phone responses to customers for queries. Coordinating queries across … external stakeholders using problem-solving and best practice to provide full responses. Setting up new customers on our IT systems to ensure a good service is provided efficiently. Arranging the execution of engrossments by executive management in the office, including preparing documents, scanning and posting copies back to solicitors. more »

who wishes to pro-actively contribute to the improvement of the information systems. You have excellent communication skills You have a strong sense of customer service. Some work from home possible. You must be physically based in the UK, with valid right to work. more »

will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system uptimes, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »

will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system uptimes, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »

towards it) Full UK drivers licence (additional categories like HGV, PSV desirable) Core Competencies: Strong engineering background with a willingness to learn Confident in customer interactions Team player with excellent organisational and analytical skills Proficient in MS Office and solid communication skills Knowledgeable in Safety & Environmental management processes Personal … professionally and personally, working on cutting-edge projects that have real-world impact. If you are passionate about safety, technical excellence, and delivering outstanding customer service, we want to hear from you! Apply now to be part of a team that values integrity, expertise, and innovation. 4o more »

Job summary As a SPOC Administrator youll join a team who are focused on delivering impeccable customer service to ourservice users to really make our service users and staff feel the difference.Providingadministrative support to the healthy family team within The Essex Child and Family Wellbeing Service … Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name HCRG Care Group Address HCRG Care Group Colchester Essex CO7 7FD Employer's website https://www.hcrgcaregroup.com/ more »

Requirements: Experience of relevant business systems e.g. SAP Good working Knowledge of Microsoft Applications Plans & organises own workload Proven experience of high standards of customer service Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information Excellent Interpersonal, literacy and … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate … on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with the client' Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. If more »

environment and grow business and opportunities to enhance market share for your area of responsibility. You will guide a successful team to maintain effective customer relations, developing together opportunities for growth for new and existing customer base. Additionally, you will also support cross-selling activities within Thermo Fisher … strong operational leadership to the EMEA IOMS sales team to achieve goal plans, build and maintain core business processes and procedures, designed to increase customer satisfaction. Produces and delivers Annual Sales Plan in line with IOMS product line requirements. Lead and drive IOMS EMEA forecast. Runs price/performance … Commercial Finance, Marcom and Product management teams in the factory to develop and implement growth plans for IOMS. Develops a detailed understanding of local customer requirements for the IOMS product line and provides input into future product specifications and product positioning. Works closely with the CMD marketing communications group more »

v=baa_aiJ4L7E Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? Field Service Engineer Responsible for the commissioning, routine maintenance and fault diagnosis/rectification on a wide range of emergency lighting systems.A good understanding of BS5266 … is required and excellent communication skills is essential when customer facing.Time management skills will be necessary to ensure work is completed on time and to a high standard while working in accordance with the relevant health and safety requirements. Essential Functions: Promote the interests and further the business of … will be assigned to you and completed in a timely manner with detailed reports provided to document the work completed and any relevant recommendations Customer liaison will be essential to the role so good communication skills are required You will be required to work in a safe manner in more »

Good knowledge of the latest IT technology and Microsoft office base software Knowledge and understanding of Registry Agent process or principles Excellent interpersonal and customer service skills Working knowledge of data protection principles Ability to travel to various sites Ability to prioritise own workload About us Provide is … and accreditation with IT security best practice Logging problems with national and local helpdesks and managing to satisfactory conclusion. Providing user support on the Service Desk, ensuring all calls are logged and resolved or passed to a senior member of the team. Updating the staff intranet. Creating training and … training to end users. Expert knowledge of SystmOne or other similar systems. Expert knowledge of digital rostering systems RA Speciality Provision of the RA service that will include issuing new and replacement cards, revoking access and ensuring documentation is completed, including identity checks. Provide training and support to sponsors more »

Requirements: Experience of relevant business systems e.g. SAP Good working Knowledge of Microsoft Applications Plans & organises own workload Proven experience of high standards of customer service Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information Excellent Interpersonal, literacy and … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate … on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with the client' Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. If more »

systems. Offer technical assistance to non-technical end-users in a clear and user-friendly manner. Address user questions and concerns, ensuring a positive customer service experience. Hardware Maintenance: Perform hardware upgrades, repairs, and replacements as needed. Software Management: Assist with software installations, updates, and patches. Troubleshoot and … operate effectively in a team environment with both technical and non-technical team members Able to operate with minimal supervision Able to operate within customer-standard operating procedures Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the … evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable more »

We are recruiting for an Office Administrator on contract to be based in Hatfield working for a leading IT Service Provider. The candidates also have to be SC clearable as well, so they don't need to hold SC clearance, but need to be able to pass it Complies … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing … of information Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with Computacenter Information Security more »

Firebrand Training have an exciting new opportunity for an Apprentice Technical Analyst with Cambridge Support Ltd, a full Managed Service Provider offering a wide range of IT services based in St. Neots, Cambridgeshire. Role We are looking for individuals with a strong desire to forge a career within the … IT sector who can demonstrate the ability to understand customer service, client needs and working with our wider technical team offering solutions to meet those needs. Within the team, you will become part of our technical services department responding to enquiries from customers and assist them with IT … of technologies. This role may also result in the opportunity for full time employment for the right individual, whether this is within our support service or other departments within the business. Your duties and responsibilities in this role will consist of: Provide technical support services to clients via phone more »

services please browse our website at: www.giantgroup.com The impact of the role As a Sales Executive , you will have an impact in increasing our customer base within an exciting and fast-paced sales environment. Therefore, as the vital first point of contact you will be handling in and outbound … calls. The desired outcome is that your consultative approach and excellent customer service will convert warm leads into new clients. Key responsibilities of the role include: Taking inbound and making outbound calls to warm leads. Taking a consultative approach to identify the customer requirements, promote our USPs … overcome any potential objections and convert them. Following up on undecided leads in a timely manner and managing your own sales pipeline. Taking the customer through the onboarding process using our CRM system. Working towards both personal and team KPIs and sales targets. Pro-active issue resolution (necessitates good more »

for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/… ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team. If you are interested, please apply now to share your CV more »

Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »

Directorate, helping them to distinguish between signal and noise by providing actionable insights. The Analyst will help manage and deliver a high-quality insight service to customers using extensive knowledge of NHS data and business processes, good technical skills, and a passion for storytelling. Through their excellent insight skills more »

behalf of the Company. Responsibilities include, but are not limited to: Reviewing and processing warranty claims in accordance with our warranty policy, consulting with service/engineering departments as necessary; Preparing and reporting the departments Key Performance Indicator's (KPI) through scheduled data extracts; Using data analytics as the … the Warranty Intern during their placement year; Taking on specific projects as requested, and other duties as required in the daily running of the Customer Care department. Qualifications/Skills/Education Required: Educated to degree level or equivalent in a business/finance field, or related subject is … communicate results from large amounts of data (both visually and in words); Ability to analyse and compile data, and present recommendations to management; Excellent customer service and organisational skills; Proficient in Microsoft based applications and IT literate; Ability to work independently with minimal supervision, whilst maintaining effective communications more »

We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of an Enhanced Service Manager. It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by … anytime and on any device! What You Can Expect Work Type - Permanent Location - Watford Salary - £55k - £75k Industry - Lottery Main Responsibilities as an Enhanced Service Manager Collaborate with Deployment Delivery team to plan deployment and address issues. Innovate deployment processes for improved productivity and outcomes. Foster strong partnerships with … stakeholders and third parties. Provide guidance for software implementation aligned with deployment needs. Monitor progress, address risks, and enhance customer support for successful deployment. Experience & Skills Required Demonstrated leadership in overseeing technical system and software delivery, consistently achieving project success from initiation to completion. Proficient in executing customer more »