Customer Service Jobs in the East of England

126 to 150 of 290 Customer Service Jobs in the East of England

Analyst

Cambridge, United Kingdom
NHS England
Directorate, helping them to distinguish between signal and noise by providing actionable insights. The Analyst will help manage and deliver a high-quality insight service to customers using extensive knowledge of NHS data and business processes, good technical skills, and a passion for storytelling. Through their excellent insight skills more »
Employment Type: Permanent
Salary: £43742.00 a year
Posted:

Warranty Analyst

Ipswich, England, United Kingdom
Ransomes Jacobsen Ltd
behalf of the Company. Responsibilities include, but are not limited to: Reviewing and processing warranty claims in accordance with our warranty policy, consulting with service/engineering departments as necessary; Preparing and reporting the departments Key Performance Indicator's (KPI) through scheduled data extracts; Using data analytics as the … the Warranty Intern during their placement year; Taking on specific projects as requested, and other duties as required in the daily running of the Customer Care department. Qualifications/Skills/Education Required: Educated to degree level or equivalent in a business/finance field, or related subject is … communicate results from large amounts of data (both visually and in words); Ability to analyse and compile data, and present recommendations to management; Excellent customer service and organisational skills; Proficient in Microsoft based applications and IT literate; Ability to work independently with minimal supervision, whilst maintaining effective communications more »
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Enhanced Service Manager

Watford, England, United Kingdom
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of an Enhanced Service Manager. It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by … anytime and on any device! What You Can Expect Work Type - Permanent Location - Watford Salary - £55k - £75k Industry - Lottery Main Responsibilities as an Enhanced Service Manager Collaborate with Deployment Delivery team to plan deployment and address issues. Innovate deployment processes for improved productivity and outcomes. Foster strong partnerships with … stakeholders and third parties. Provide guidance for software implementation aligned with deployment needs. Monitor progress, address risks, and enhance customer support for successful deployment. Experience & Skills Required Demonstrated leadership in overseeing technical system and software delivery, consistently achieving project success from initiation to completion. Proficient in executing customer more »
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Software Developer

Stansted, Birchanger, Essex, United Kingdom
Solus Accident Repair Centres
have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »
Employment Type: Permanent
Salary: £45000 - £57000/annum
Posted:

Apprentice Service Engineer

Luton, Bedfordshire, South East, United Kingdom
Nationwide Platforms
We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »
Employment Type: Permanent
Posted:

1st Line Support

Borehamwood, Hertfordshire, United Kingdom
Connexa Technology Limited
more complex issues to 2nd Line Support or other relevant departments. Maintain detailed and accurate records of all support requests and resolutions. Provide excellent customer service, ensuring clients are kept informed of the progress of their requests. Assist with the setup and configuration of new hardware and software. more »
Employment Type: Permanent
Salary: £25000 - £40000/annum
Posted:

Account Executive / Operations Controller / Commercial Energy

Cambridge, Cambridgeshire, East Anglia, United Kingdom
AWD online
are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12276 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »
Employment Type: Permanent
Salary: £30,000
Posted:

Door Access Security Engineer

Royston, Hertfordshire, South East, United Kingdom
Total Support Recruitment
Technologies. Gate Automation (if you want to learn this side of the business). You may also be required to undertake Planned Maintenance/service visits for Door Entry, Access Control and CCTV systems where demand is high. Qualifications and Skills Communication skills (written and verbal) Customer Service more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line IT Application Support

Bury St Edmunds, England, United Kingdom
Cooper Lomaz Recruitment
Support Consultant, you will play a crucial role in ensuring the continuous availability of the software our client develops in-house. This is a customer-facing role where you will respond to inbound tickets and calls. You will also provide support to 1st line consultants, demonstrating a willingness to … Triage, troubleshoot, and resolve inbound calls and tickets at a 2nd line level. Mentor 1st Line Support colleagues on more challenging tickets. Provide outstanding customer support, investigating faults, resolving issues, or recommending additional training for the client. Support the in-house developed software products and share repeated faults with … details are kept up to date. Skills: Experience in application or software support is essential. Experience in a client-facing role is essential. Outstanding customer service and communication skills are essential. Experience working with CRM, Office 365, and Ticketing systems is essential. SQL scripting skills are desirable but more »
Posted:

NHS 111 Call Handler - Peterborough

Peterborough, United Kingdom
HUC
Job summary When patients are ill and need the right medical attention, HUC provides the NHS 111 and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. We are particularly interested to hear from candidates who can work evenings and … weekends. Main duties of the job To deliver an effective, safe and competent call handling service for callers to NHS111 which includes patients, their representatives and Healthcare professionals. To represent the organisation in a professional and courteous manner in accordance with agreed protocols. Be responsible for the prioritisation of … about other available services. Liaising with other agencies and healthcare providers to ensure patients are appropriately directed. Identify issues which may negatively impact upon service delivery and reporting these on to the Manager on duty in a timely fashion. To work co-operatively within the organisation, sharing and utilising more »
Employment Type: Permanent
Salary: £11.44 - £14.30 an hour
Posted:

Senior Technical Sales Coordinator

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Talent Finder
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
Employment Type: Permanent
Posted:

Senior Technical Sales Coordinator

Ely, England, United Kingdom
Talent Finder
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
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Customer Support Apprenticeship

Ipswich, Suffolk, East Anglia, United Kingdom
CT SKILLS LIMITED
BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »
Employment Type: Intermediate apprenticeships
Salary: £14,000
Posted:

Mobile HVAC Engineer

Hertfordshire, South East, United Kingdom
Invictus Recruitment
or Air Conditioning to join a dynamic team. The successful candidate will be responsible for carrying out a range of mechanical and HVAC maintenance, service, and repair tasks. Key Responsibilities: Perform planned preventative maintenance (PPM) and reactive maintenance tasks. Service and repair HVAC systems to ensure optimal performance. … and mechanical maintenance. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Good communication and customer service skills. Benefits: Competitive salary of £48,000 per annum. Vehicle and fuel provided Opportunity to work with a leading facilities management company. more »
Employment Type: Permanent
Salary: £45,000
Posted:

Area Build Manager

Letchworth Garden City, Hertfordshire, South East, United Kingdom
Vistry Group
that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role... Mentor and manage the full Site Management Team … Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal more »
Employment Type: Permanent
Posted:

Service Engineer

Harlow, England, United Kingdom
BMS Performance
electro-mechanical field, regardless of your industry background Our client is the market leader in car park technology systems are now looking for a Service Engineer to work in and around Harlow. As a Service Engineer you will be responsible for providing installation, repairs, and preventative maintenance on … in car parks Conduct planned preventative maintenance to ensure the smooth operation of these systems Troubleshoot and solve technical problems on-site Provide excellent customer service to clients Complete paperwork and reports accurately and on-time Requirements: Experience in electro-mechanical work is preferred Friendly, outgoing, and personable more »
Posted:

Administrator

Halstead, Essex, South East, United Kingdom
Go Traffic Management
Liaise with internal and external clients and assist with commercial enquiries. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Ensure that all the client and operational requirements are met in a professional and efficient manner Maintain timely … accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution … of the operational job packs Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line more »
Employment Type: Permanent
Salary: £26,000
Posted:

Asset Data Officer (Property Services)

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
BPHA
the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord. We are currently looking for a Data Officer to join our property services department more »
Employment Type: Permanent, Work From Home
Salary: £34,100
Posted:

Data Centre Control Room Operative

Hemel Hempstead, Hertfordshire, South East, United Kingdom
ICTS (UK) Ltd
Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »
Employment Type: Permanent
Salary: £12.60 Per Hour
Posted:

Site Manager

Stevenage, Hertfordshire, South East, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent
Posted:

Quality Assurance Associate

Hemel Hempstead, England, United Kingdom
Merz Aesthetics UK and Ireland
MAIN RESPONSIBILITIES Quality Documentation Quality Management Systems Risk Management GDP Training and Education KEY WORKING RELATIONSHIPS Quality Assurance Manager, line manager Financial colleagues and Customer Services to ensure activities are aligned with process and compliant Medical affairs colleagues (Regulatory Affairs, Scientific Advisors, Medical Scientific Liaison, Medical Information Scientists) as more »
Posted:

Maintenance Engineer, Baggage Handling Systems

Luton, Bedfordshire, South East, United Kingdom
TRS Consulting
Allowance Overtime Full Product Training Pension Holidays The Role – Maintenance Engineer, Baggage Handling Systems This market leader seeks to recruit a technically motivated and customer focused Maintenance Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated baggage handling systems. Your Background – Maintenance … To succeed in this exciting role you will need to be able to demonstrate the following skills or epxerience: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range of backgrounds, including … is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £45,000
Posted:

2nd Line IT Application Support

Bury St Edmunds, Suffolk, United Kingdom
Cooper Lomaz Recruitment Ltd
Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This is a customer facing role where you will be responding to inbound tickets, and calls. You will also provide support to the 1st line consultants, demonstrating a … Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor 1st Line Support colleagues on more challenging tickets. Provide outstanding customer support, investigating faults, resolving or recommend additional training for the client. Support the in-house developed software products and sharing repeated faults to the … kept up to date. Skills: You must have experience working in application or software support. Experience in a client facing role is essential. Outstanding customer service and communication is essential. Experience working with CRM, Office 365 and Ticketing systems is essential. Having skill sets with SQL scripting is more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Internal Sales Engineer

Kings Langley, Hertfordshire, South East, United Kingdom
Verto People
is required formanufacturerbased in Kings Langley The Internal Sales Engineer/Graduate Sales Engineer/Technical Sales Executive will be responsible for dealing with customer questions, handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support. The successful Internal Sales Engineer/Graduate … Sales Engineer/Technical Sales Executivewill have an engineering qualification/Degree and either have some experience in sales/customer service or a recent Graduate looking for their first engineering sales position. Package Paying up to £30,000+ commission Private healthcare 5% Pension Contribution Officed Based Role … Handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support Selling a range of fluid handling equipment, including Valves, Fittings, Regulators, Hoses, Filters, Instrumentation, and Measurement Devices. Resolve technical issues and advise customers of the options available to solve their problems. Being responsible for more »
Employment Type: Permanent
Salary: £30,000
Posted:

Application Support Analyst/UAT Tester

Ipswich, Suffolk, United Kingdom
Bristow Holland Ltd
dynamic and rapidly expanding business based near Ipswich. You will have the chance to join a thriving organisation as we seek to enhance our customer support team. As a Application Support Analyst/UAT Tester, you will play a crucial role in delivering exceptional service to our nationwide … Additionally, you will gain experience in User Acceptance Testing (UAT), verifying that system functionalities operate correctly. We are looking for a candidate with strong customer service experience, a genuine passion for IT, and excellent written and verbal communication skills. Having prior experience supporting logistics software would be beneficial more »
Employment Type: Permanent
Salary: £27500/annum
Posted:
Customer Service
the East of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£29,500
75th Percentile
£43,250
90th Percentile
£55,000