26 to 50 of 101 Customer Service Jobs in the East of England

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification ...

Support Advisor – Braintree We are looking for a dedicated Product Support Advisor to join our clients team. This is a varied role requiring exceptional customer service, strong problem-solving skills, and the ability to apply technical knowledge effectively. Due to the location of the site, you must … call compliance requirements Handle manager escalation calls and emails raised by the team Liaise with third-party suppliers to resolve issues promptly Process customer queries politely and courteously in line with call compliance standards Skills & Experience Required Previous experience in a customer service role preferred Technical troubleshooting ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude  Your Training with Baltic This apprenticeship is more than just a qualification ...

seeking an Interim Level 1 Engineer to provide hands on deskside and end user support within a corporate office environment. This is a customer facing role requiring strong troubleshooting skills, clear communication and the ability to work independently in a fast paced setting. The Engineer will … first point of contact for onsite IT issues, ensuring users are supported efficiently and professionally while adhering to agreed service levels. Key Responsibilities Provide first line deskside IT support to end users across hardware software and connectivity issues Diagnose and resolve incidents and service requests within agreed SLAs ...

time, permanent Salary : £24,000 Accessible by public transport Are you a confident communicator with a technical mindset and a passion for delivering outstanding service? This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part … highly skilled team that provides technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience. This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions ...

some national travel required Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business … support transformation and operational change across all clients, both existing and new. Acting as a key point of coordination, the role will help safeguard customer, colleague, and client experiences while supporting the successful rollout of our new workflow management system – NICE. In particular you will help to build ...

immediate requirement for a Solution Architect (Dynamics365 & Power Platform) to join on a 2 year fixed-term contract, as part of a large scale service transition programme. This Solution Architect will lead the design and delivery of enterprise-scale solutions using Microsoft Dynamics 365 and Power Platform. This role … will be instrumental in transforming the organisations digital services, creating accessible, secure, and efficient systems that support the product, customer management while delivering exceptional service. Key experience required for the Solution Architect (Dynamics365 & Power Platform): Microsoft Dynamics & Power Platform Deep expertise in Dynamics 365 Customer Service ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Identify business requirements for change through consultation with business stakeholders. Analyse existing business operations to produce ...

Customer Success Executive will play a crucial role in supporting clients within the business services industry by fostering strong relationships and ensuring their needs are met. This permanent role requires excellent communication skills and a proactive approach to problem-solving. Full training will be provided. Client Details This … opportunity to work with a rapidly growing start up organisation in the technology sector. Due to continued growth, they are currently recruiting for a Customer Success Executive to join their team on a permanent basis. This is a fast paced, dynamic organisation and would suit someone who is eager ...

Title: Service Engineer Location: Welwyn Garden City, Herts Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week/Some flexibility maybe required/(Monday-Friday 08:00-17:00) Service Engineer: Do you have experience working … Service engineering role? Are you familiar working with either Genetec, C.Cure, or Lenel access control platforms? Have you worked with one of these major video platforms: Axis, Genetec, Avigilon, Bosch, or Milestone before? Are you experienced in delivering maintenance visits and have strong attention to detail? Do you pride ...

most forward looking, effective and financially sustainable Councils in the country. ECC will be a leading-edge digital council that drives excellent customer service with transformation at the heart of service excellence. The Product and Delivery team will provide product leadership and direction. They will develop … keep pace with technical and business change that meet defined SFIA V7 competencies Organisational Behaviours/Professional Competence Implementing changes and continually evaluating service to improve the area of work, while maintaining the highest possible levels of service quality are continually delivered Working collaboratively within and across functions ...

excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. … colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes ...

candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...

candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

liaising with users. Helping solve technical issues (hardware and software). Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager. Logging and triaging of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote … control tools and technologies to assist end users’. Documenting systems and procedures as implemented creating a comprehensive knowledge base. You should be: Customer facing and have customer service skills Good communication skills Helpdesk experience Your technical skills will ideally cover the following technologies: Azure Cloud – including ...

office) Salary: £38,000 per annum Job Reference: 35840 As a Senior Repairs Administrator, you will play a crucial role in ensuring exceptional customer service and smooth operations within the repairs service. You will oversee the administration of repair and disposal services, manage customer enquiries and support … passport. Travel expenses will be paid. UK Security Clearance (SC) and NPPV3 clearance will be required for the role. Responsibilities * Manage day-to-day customer enquiries related to the repair services, providing clear and efficient communication * Administer inbound and outbound devices for repair or secure disposal, ensuring they ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary … Service Desk Analyst role Salary: £32,000 - £33,000 Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am - 6:00pm Benefits: 25 days holiday ...

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good ...

Administrator Leading Facilities Management Company Location: Hertfordshire Salary: £30,000 per annum Employment: Full-time, Permanent Agency Advert Are you an organised, proactive, and customer-focused professional looking to take the next step in your career? Our client, a highly respected and fast-growing facilities management company based … Monitor job progress and update clients and internal teams accordingly Coordinate planned and reactive works, ensuring all documentation is accurate Maintain databases, reports, and service records Provide exceptional customer service at all times About You Previous experience in a helpdesk, facilities, or administration role Strong communication skills ...