26 to 50 of 77 Customer Service Jobs in the East of England

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

launch your career in IT and data administration while gaining a fully funded qualification? We are looking for an enthusiastic and motivated Apprentice Service Desk Administrator to join our dynamic MIS team at Inspire Education Group. This is an exciting opportunity to support our commitment to continuous improvement … developing a high-functioning service desk. Working simultaneously towards a Level 3 Apprenticeship Standard (Digital Support Technician) , you will act as the first line of support for all stakeholders, undertaking a variety of data administration tasks with a high level of accuracy and providing excellent customer service. About ...

receive a suitable number of applications. Person Specification Qualifications Essential Good standard of general education, GCSE English and Maths or Equivalent Desirable Customer Service Digital Technology Business Administration Knowledge and Experience Essential Knowledge of rostering and purpose of eRostering systems Experience in digital systems customer service … through change and supporting managers in delivering organisational change Allocate Optima (HealthRoster) system user experience Allocate Optima (HealthRoster) system administration experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. … experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Customer Development Executive Salary: up to £29k (flexible depending on experience) Location: Hybrid working Job Type: Full-time Join an innovative organisation operating within the digital services space, focused on delivering solutions that support long-term development and user engagement. We are looking for a driven Customer Development … Executive to play a key role across sales, customer support, and marketing activity. Day-to-day responsibilities: Carry out a mix of proactive and reactive outreach to identify and engage potential customers. Support new and existing users to ensure successful adoption and ongoing use of the company’s platform. ...

Customer Account Sales Manager £30,000-£35,000 |Full-Time | Permanent | Mon–Fri | On-Site Only Our client is a fast growing international business within the network infrastructure sector. They are seeking a Customer Account Sales Manager to develop existing accounts and generate new business opportunities. This … individual with an interest in telecoms, datacomms or technical infrastructure to join a growing and collaborative team. Key Responsibilities: Manage and grow an existing customer portfolio Develop new business opportunities and strategic partnerships Handle inbound customer enquiries via phone and email Build strong relationships with key decision-makers ...

Line Service Desk Analyst Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a 1st Line Service Desk Analyst to join their support team. This role will suit someone with previous … support or service desk experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email ...

Data Engineer Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Help build, implement and contribute to best practices within the engineering environment such as naming conventions ...

Hours: Monday–Friday, full-time Location: Must live within a 45-minute commute of WD6 A fantastic opportunity for an ambitious, customer-focused Internal IT Sales Executive who thrives in a high-energy, proactive, B2B sales environment . This role is ideal for someone who enjoys building relationships, driving … existing customers High-volume outbound calling — cold & warm calls to discuss IT needs, renewals, and alternative solutions Handling inbound enquiries and responding professionally to customer emails and calls Delivering an exceptional customer experience with a customer-first mindset Attending face-to-face meetings with B2B organisations Processing ...

Line Service Desk/Field Engineer Location : St Ives, Cambridgeshire Salary: £35,000-£40,000 Reports To : Service Desk Manager The Opportunity Our client is a growing IT services provider looking to add an experienced 2nd Line Service Desk/Field Engineer to their team. This … high-quality IT support, resolving complex technical issues, and building strong relationships with clients. This role would suit someone who enjoys a mix of service desk and field-based work within a fast-paced MSP environment. Key Responsibilities Act as an escalation point for 1st Line Support Engineers. Provide ...

Line Service Desk/Field Engineer Location : St Ives, Cambridgeshire Salary: £35,000-£40,000 Reports To : Service Desk Manager The Opportunity Our client is a growing IT services provider looking to add an experienced 2nd Line Service Desk/Field Engineer to their team. This … high-quality IT support, resolving complex technical issues, and building strong relationships with clients. This role would suit someone who enjoys a mix of service desk and field-based work within a fast-paced MSP environment. Key Responsibilities Act as an escalation point for 1st Line Support Engineers. Provide ...

Data Governance Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between £32,000 - £38,000 Opportunity to work with a wide range of technologies Career progression ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more Job description Job responsibilities Please find attached our Job Description and Person … functionality and operational use Good knowledge of Microsoft packages Skills Essential Advanced IT skills including ability to maintain and administer IT system Proven customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...

Fire & Security Service and Small Works Engineer Peterborough & Surrounding Areas Salary up to £38,000 + Company Van + Benefits Our client is a well established and growing fire and security company, currently looking to recruit a Fire & Security Service and Small Works Engineer to cover the Peterborough … catchment area . This is an excellent opportunity for an engineer who enjoys a mix of service, maintenance, fault finding and small installation works , working across a varied customer base and modern systems. The Role Service, maintain and fault find fire alarm and security systems Carry ...

Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud … migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence ...

With offices in London, the North-West, the South-West and Scotland, Ambiente offers nationwide coverage. Ambiente has a reputation for product quality and service agility, driven by its direct relationship with installers. With over 100 years of underfloor heating experience across the team, Ambiente is a market leader … paced environment and requires strong organisational skills to keep up. The successful candidate will need excellent attention to detail and a high standard of customer care. The Business Development Manager will be responsible for developing new business opportunities throughout the London Region and will be expected to travel regularly ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Peterborough This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Chelmsford area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across …/or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Desirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC ...

covering Watford and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...