26 to 50 of 212 Customer Service Jobs in the East of England

Commercial Operations Manager Customer Service, Estimating & Design Location: Bedfordshire/Home Counties Salary: Circa £50,000 DOE Package: Up to £6,000 bonus, company car or £550 monthly car allowance, 6% pension and private healthcare Working pattern: Hybrid – minimum three days office-based Hours: 34.5 hours per week … sales and internal teams. You will combine strong people leadership with commercial awareness, process improvement and project management. Key responsibilities Lead and develop the Customer Service, Estimating and Design teams. Improve collaboration and handovers between commercial functions. Identify and resolve process bottlenecks and inefficiencies. Establish clear responsibilities, priorities ...

seeking a Microsoft Dynamics 365 Consultant/Developer to take ownership of the setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards and best … accountability to the Chief Marketing Officer and Chief Revenue Officer, the successful candidate will act as the internal subject matter expert for Dynamics 365 Customer Engagement and the Power Platform, ensuring the system supports revenue growth, reporting accuracy, GDPR compliance, and operational efficiency. Candidates must have ...

Service & Support Administrator Full Time | Office Based | Salary up to £30,000 DOE We are looking for a Service & Support Administrator on behalf of an established client near Dereham. This is a varied and hands-on role, ideal for someone who enjoys being organised, working with customers … settle into the position. The successful candidate will be a key point of contact for customers and engineers, helping to ensure that customer requests are dealt with efficiently and that the service operation runs smoothly. The Role Your responsibilities will include: Handling customer requests and enquiries ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Customer Care Executive/Colchester/Term Time Only/Up to £15 per hour We’re looking for an organised, efficient and customer-centric Customer Care Executive to join our successful, family-owned educational supplies business in Colchester. This is a term-time only role, making … want to work during the school term and spend the school holidays with their children. Due to our growth plans and dedicated approach to customer care, we are looking to hire a Customer Care Executive at our newly refurbished Colchester Head Office. As a member of the Customer ...

summary The Single Point of Access (SPA) accepts self referrals to the service and is staffed by registered professionals and administration staff with the specialist skills needed to give advice promptly to GPs and those seeking to access therapies. We are looking for an individual with excellent people … listening skills, good telephone skills and the ability to work under pressure. The successful candidate will have strong commitment to providing excellent customer care. They will have good people skills, be aware of patient confidentiality and be able to work as part of a team. Main duties ...

Role We are currently looking for an experienced Professional Groundcare Service Technician to join an established and growing Service Department. Reporting to the Service Development Manager, you will be responsible for diagnosing faults, repairing, servicing and maintaining a range of professional groundcare, horticultural and related machinery. Working … both within the workshop and at customer sites, you will use modern diagnostic tools and technical knowledge to identify and resolve faults, replace components to manufacturer specifications and ensure all work is completed to a consistently high standard. This is an excellent opportunity for an experienced Service Engineer ...

Support Engineer - Stevenage VIQU have been approached by a customer who are seeking a IT Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful IT Support engineer will have solid previous experience in IT Support within a Microsoft environment and will … committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3 party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus ...

Support Engineer - Stevenage VIQU have been approached by a customer who are seeking a IT Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful IT Support engineer will have solid previous experience in IT Support within a Microsoft environment and will … committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus ...

business specialising in the installation, maintenance and support of specialist equipment. Due to an internal promotion, they are now looking to recruit a Field Service Technician to support customers across in the St Neots, Cambridgeshire area. This is an excellent opportunity for someone with a technical or engineering background … cover with the option to add family members. Pension scheme. Full product training provided. Stable and growing technology business. Friendly and supportive team. Field Service Technician Responsibilities: Attend customer sites across your designated region carrying out inspections, servicing, fault finding and repairs on specialist equipment. Diagnose faults ...

enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other ...

support environment, working with a broad range of technologies and directly supporting business customers. The successful candidate will provide technical support to a growing customer base, dealing with faults and queries across servers, desktop computers, laptops, networking, internet connectivity, telephony, printers and associated peripherals. Key Duties & Responsibilities: Provide … maintain hardware, software and network equipment, including routers, switches and Wi-Fi. Assist with user accounts, permissions, backups, security and general systems administration. Support customer IT installations, upgrades and technical projects through to completion. Liaise with third-party suppliers and escalate complex issues where required. Maintain accurate service ...

Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving problems, delivering exceptional customer service … adoption. This role offers a 35-hour working week, hybrid working, and the opportunity to join a well-established software business with an impressive customer base across the UK. Key Responsibilities Provide 1st and 2nd line support for a SaaS software platform Manage and resolve customer support tickets ...

environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team … well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin Ensure product information, availability and promotions are accurate. Check website pages regularly for errors, broken links and outdated content. Support website merchandising and product ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR regulations ...

Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday – Friday | 40 Hours Per Week (7:30am – 5:00pm on a rota basis) Hybrid Working – Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...

seeking a proactive and customer-focused Service Desk Analyst to join our growing IT team. This position is ideal for someone who has already gained around 2 IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. … part of the IT Service Desk team, you will provide first-to-second-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills, excellent communication and people skills, often … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. You will conduct reactive and proactive maintenance, primarily … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

industry knowledge. About the role: You will support the day-to-day activities of our Operations team, learning key business processes including order processing, customer communication, lease administration and general office duties. Full training will be provided. You will work closely with colleagues across Sales, Operations and Finance … ensure customers receive excellent service and orders are processed efficiently and accurately. If you're organised, eager to learn and looking to build a career in operations, we'd love to hear from you. What you'll gain: Valuable hands-on experience in business operations and administration Structured training ...

Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd line Engineers conduct reactive and proactive maintenance … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

cycle & high-value projects to join their team, working both on site in Basildon and being part of the management of projects working on customer sites both nationally and internationally. You will play a key role in coordinating internal departments, managing customer relationships and ensuring successful project delivery … start time, private healthcare, generous holiday allowance and more, this is an excellent time to join this fast-expanding company. Key Responsibilities & Duties: Manage customer projects from initial order receipt through to successful delivery. Coordinate cross-functional teams including Customer Service, Production Planning, ERP coordination, engineering, production ...

work onsite as needed. Preferred candidates will be located near Hanscom AFB (Boston, MA). Primary Responsibilities: Catalog Development: Build, maintain, and optimize Service Catalog items, record producers, and complex order guides using Flow Designer. Core Configuration: Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions … Data Policies. CSM Playbooks: Design, configure, and update Process Automation Designer (PAD) workflows and customer-facing Playbooks. Workspace Configuration: Customize and support Configurable Workspaces for both ITSM agents and CSM customer service reps. Access & Security: Manage user roles, group memberships, and configure Access Control Lists (ACLs ...