26 to 50 of 95 Customer Service Jobs in the East of England

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Well-presented, professional, and approachable individual required to join a dynamic and fast paced team. Strong administration, organisational, and customer facing skills are required in what will be a diverse role. Working 42 weeks across the year, hours of work will be Monday - Friday, 8.30am - 5.00pm. Pro rata salary … preparation, planning and attendance of marketing events Organise site tours Benefits: £26,237 pro rata of £30,000 Extensive benefits offered Experience required: Administration, customer facing, customer service experience Excellent organisation and communication skills Previous data management and processing experience are essential Ability to follow and learn ...

sites + office support Salary: Up to £31,000 + mileage + benefits Type: Full-time, Permanent Hemel Hempstead The Opportunity A growing Managed Service Provider is looking for an IT Support Engineer to join their technical team, supporting a range of multi-site customers across the region. This … hands-on technical work. You'll support end users, maintain client infrastructure, and play a key role in delivering a high level of customer service. A great opportunity for someone looking to develop their technical skills within a varied MSP environment. Key Responsibilities Support & Service Desk Provide ...

Rochford Paying £15.99 per hr ref 22402 Full time hours on a temporary basis Key Responsibilities Provide first-line technical support via the Service Desk, offering excellent customer service Log, diagnose, and resolve IT incidents and service requests efficiently Escalate complex issues to Technical Analysts where … Office 365, and related applications Assist with the setup of user accounts, equipment, and system access Maintain accurate records in line with ITIL-based service management processes Support the delivery of Digital, Data and Technology services across the organisation If you are interested in the role, please email your ...

Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology … eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support ...

will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the lead consultant/managing director, your duties will include: IT projects focused opportunity with … internal IT and customer IT projects Install, support and service business customers Handle telephone calls and emails from clients and create support incidents as needed Carry out regular checks and processes Provide 1st line support to clients – via telephone, email and remote working Provide on-site support ...

Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : The IT Service Desk is the central point of contact for all IT related incidents and service requests. As a Service Desk Technician, you will … provide first-line support for all colleagues across the European business. You will be responsible for logging and responding to incidents, service requests and resolving support requests, ensuring that service levels and targets are achieved whilst providing great customer service. The Service Desk team work ...

enhance systems and services Administer user accounts, devices, and access (e.g. onboarding/offboarding) Maintain accurate documentation and knowledge base articles Ensure excellent customer service and communication at all levels Support infrastructure availability across servers and networks Essential Skills & Experience: Experience in an IT Support/Service ...

Support Analyst - Service Desk/Helpdesk A global leading law firm is seeking an IT Support Analyst to join their dynamic IT Service Desk team. This is an excellent opportunity for a motivated individual looking to expand on or gain experience in a high performing enviroment … need to know everything-we're looking for someone enthusiastic, curious, and eager to learn. Ideal candidates may bring some of the following: Previous customer service experience Any commercial experience on a Service Desk or in Desktop Support is a bonus Familiarity with Windows 10 and Office ...

candidate will play a key role in maintaining and supporting client IT infrastructure while contributing to ongoing projects. Key Responsibilities Provide technical support across customer networks, servers, email systems, databases, and security environments Handle IT support queries both on-site and remotely Log and manage incidents through a helpdesk … system, ensuring timely resolution Work on support tickets through to completion, maintaining high service standards Assist with the delivery of new customer projects and system implementations Communicate effectively with end users, providing clear updates and managing expectations Prioritise workload to meet SLAs and business needs Technical Environment Windows ...

successes. Offering a supportive culture with tailored training opportunities to help you develop your skills and advance your career. Key responsibilities will include: Managing service tickets via the internal system. Liaising with clients to ensure their IT requirements are met. Recommending, implementing, and supporting new technologies suited to client … desk environment. 2–3 years’ experience in IT support within the managed services sector. Full UK driving licence and access to own vehicle. Excellent customer service and communication skills. Strong attention to detail and ability to learn quickly. A proactive attitude with a passion for learning new technologies. ...

working environment, with regular social events and a strong focus on employee development through tailored training and progression opportunities. Key responsibilities: Handling and resolving service tickets through the internal helpdesk system Communicating with clients to understand and meet their IT needs Supporting, recommending, and implementing appropriate technology solutions Ensuring … years’ experience in IT support within a managed services setting Full UK driving licence and access to a vehicle Excellent communication and customer service skills Strong attention to detail with the ability to learn quickly A proactive mindset and enthusiasm for new technologies Ability to work effectively within ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

Good understanding of Active Directory/Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune/Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central/ ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist? The Technical Officer will be working with Technical Analyst to provide the first line and first-class Technical … Service Desk using great customer skills that is supported with technical knowledge, you will be a key part of the delivery of our Digital, Data and Technology services. The work will be a variety of support tasks, hardware commissioning and decommissioning and general IT Support Knowledge of Microsoft ...

with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist? The Technical Officer will be working with Technical Analyst to provide the first line and first-class Technical … Service Desk using great customer skills that is supported with technical knowledge, you will be a key part of the delivery of our Digital, Data and Technology services. The work will be a variety of support tasks, hardware commissioning and decommissioning and general IT Support Knowledge of Microsoft ...

metrics (conversion rate, traffic, AOV) to identify growth opportunities Managing product uploads, site merchandising, and on-site content updates to ensure a high-performing customer journey Assisting with promotional campaigns and maintaining the digital trading calendar Collaborating with marketing to improve content and support conversion rate optimisation (CRO) Tracking … product performance and supporting stock planning to maximise availability of bestsellers Working cross-functionally with operations and customer service to ensure a seamless customer experience What we’re looking for 1–3 years’ experience in e-commerce, digital marketing, Shopify, or a similar CMS OR hands ...

This role is responsible for ensuring seamless integration of systems and processes, delivering projects on time and within budget, and maintaining high levels of customer satisfaction. It requires strong stakeholder management, financial oversight, and the ability to manage complex projects under pressure. Key Responsibilities Lead end-to-end client … forecasts, and financial performance Ability to manage risks, resolve conflicts, and facilitate decision-making Strong organisational, planning, and time management skills Excellent communication and customer service skills Ability to lead cross-functional teams and manage competing priorities Technical Knowledge Good understanding of IT infrastructure, cloud technologies, and service ...

within a merger or integration programme Exposure to ITIL and formal change management Personal qualities Strong communication and problem solving skills Excellent teamwork and customer service skills Curious, proactive and keen to learn Able to work independently and collaboratively Calm, organised and able to manage competing priorities Benefits … inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £65,000 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption ...

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

Description Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This ...

network knowledge & troubleshooting Cyber Security threats and tools available to protect against them Cyber Essentials & GDPR policies to keep data safe Good customer service skills, able to understand problems and diagnose faults Able to manage workflow with multiple tickets Experience of Zero Trust solutions - Good written & verbal communication ...

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine … personal approach to build long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose ...