51 to 75 of 104 Customer Service Jobs in the East of England

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … This role is offered on a 6 month fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? This role is offered on a fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets are consistently ...

that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing in June 2026, this role will be responsible for the configuration, implementation, operation and maintenance … equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? In this role, youll handle complex and high-priority access requests, ensuring tickets are created, updated, and closed accurately across internal, customer, and third-party systems. Youll be the escalation point for first-line teams, offering guidance and technical support when issues fall outside standard processes, and youll ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

technical support. You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ongoing training and professional development are essential parts of this role to ensure your … prioritise multiple open cases efficiently Escalate issues to third parties where required Act as the direct escalation point from the 1st & 2nd Line Service Desk Resolve specialist faults including 4G and VoIP technologies Support and mentor 1st & 2nd Line Technicians Monitor and maintain server backups Participate in weekend ...

Hours: 36 hours per week - flexible options considered Contract Type: Permanent Do you have a working knowledge of Microsoft Dynamics 365 Field Services, Field Service Mobile and Resource Scheduling Optimization? This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 With … business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant, Microsoft Dynamics 365 Field Service Functional Consultant, Microsoft Power Platform Functional Consultant. Monitoring and day to day running ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their … ability. Their approach to clients is quality-driven and customer focussed, ensuring their team provide exceptional service and to work collaboratively with their clients. You will be a motivated and natural problem solver with a keen interest in IT. As a Systems Engineer you will be responsible ...

user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when necessary while maintaining ownership of tickets Previous experience within a MSP/fast-paced helpdesk ...

recruiting for our IT client that are looking for someone to assist their customer with IT queries, so if you like working with computers and enjoy helping people this role will be ideal. This is a fantastic opportunity for someone starting out in their IT career or possibly already … software systems, the hardware and software for the both applications, and to seek ways to improve the reliability and performance of the systems. Take customer calls and attempt to resolve the customer’s enquiry or issue by remotely connecting to customer sites. Telephone customers and talk through ...

will then be managed jointly with yourself, and account manager(product knowledge and proposal writing) and technical consultant(Technical pre-sales advice for the customer and specifications). You are rewarded at the point of discovering and booking the qualified meeting and then again if we are successful … winning the customer and opportunity. meaning that there is lots of opportunity for learning and self development, but the commission structure is also very strong. We have a pretty cool careers page, that will give you some insight to our awesome team and great working environment. Have a quick ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … nights (4 days on, 4 days off, 4 nights on, 4 days off, repeat) In this role, and within our 24/7 Service Management Centre, youll manage cases with accuracy and pace, making sure all details are logged to a high standard and within SLA timeframes. Youll prioritise ...

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading … companies in the built environment? My client is looking for an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … success, we are looking for a Junior IT Engineer to join our IT team. This is an exciting opportunity for an enthusiastic and service-driven individual who is looking to develop their IT career within a fast-growing business. In this role, you will support the IT team ...

members. Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled. Provide administrative duties as required by the department. Entry requirements: Exceptional customer service skills. Solid IT troubleshooting skills. Ability to work well in a team environment across multiple countries/regions. Good oral and written … Year 10 Months Positions Available 1 Closing Date Sunday, 29th March 2026 Start Date Monday, 30th March 2026 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Presentation skills Logical Initiative Non judgemental Patience About the Employer HEXCEL COMPOSITES LTD With our strong investment in research ...

upskill yourself The person IT background Good communicator Commutable to Loughton MSP experience desirable Reference: BBBH23976 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward ...

growing Software and Services company based in Chelmsford are looking to expand their team by recruiting an experienced, customer focussed Helpdesk Analyst. You will log customers queries and then troubleshoot the issue and provide a resolution on the company's various bespoke software solutions which have been developed … Office applications, remote access and have a good understanding of networking and PC hardware enabling you to troubleshoot issues. You will need excellent customer service skills allowing you to provide the customer with a great user experience. Being a small company, they are looking for a team ...

Officers (EEOs), assisting with Fixed Penalty Notices (FPNs), data tracking, and enforcement reporting. Key Responsibilities CCTV & Technical Support Deliver a robust and sustainable CCTV service for a local authority environment. Carry out operational system checks, technical troubleshooting, and maintenance coordination. Conduct site surveys and provide recommendations for repair … PACE) Regulation of Investigatory Powers Act (RIPA) Protection of Freedoms Act Maintain high standards of safeguarding, risk management, equality, and operational probity. Contribute to service improvements and innovation within finite public sector resources. Support excellent customer service delivery to residents and stakeholders. Candidate Requirements To be successful ...

advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries … . A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking ...

Join Our Clients Passionate Team as a Graduate IT & Customer support. Location : Stansted Hours: 9am-5pm, Mon-Fri (Office based) Salary: £25-28,000 Are you passionate about being a team player, providing the best customer service & working for a company who is passionate about what they … workplace lively and fun! Reward & Recognition for your hard work. 21 days holiday PLUS Bank holiday. What You'll Do: As the Trainee Bid & Customer support within the Technical team, you will play a pivotal role in driving our business growth by developing compelling bids and proposals. Your main ...

Microsoft Office (Word, Outlook, PowerPoint, Excel) and Microsoft Teams . Experience Minimum 1 year of experience in an administrative, executive assistant, business support, or customer service role within a dynamic, fast-paced environment. ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. Purpose To ensure the quality of customer applications through manual and automated testing Duties Develop and enhance Selenium test suite, both by creating new tests and refining existing ones. Implement upgrades to the Selenium test framework to ensure optimal ...

Dynamics365, ProSuite, Canvas * Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required. * When required provide out of hours support for major incidents and upgrades as required (Time … built, upgraded, and optimised for peak application performance. * Provide 3rd line applications support to all colleagues across the company. * Accurately record and update service requests, problems and change requests using the ITSM system. * Act as a permanent member of Technical Change Board. * Mentor the DevOps Applications Engineers to improve ...

Join Our Clients Passionate Team as a Trainee Bid & Customer support. Location : Stansted Hours: 9am-5pm, Mon-Fri (Office based) Salary: £25-28,000 Are you passionate about being a team player, providing the best customer service & working for a company who is passionate about what they … workplace lively and fun! Reward & Recognition for your hard work. 21 days holiday PLUS Bank holiday. What You'll Do: As the Trainee Bid & Customer support within the Technical team, you will play a pivotal role in driving our business growth by developing compelling bids and proposals. Your main ...