51 to 75 of 186 Customer Service Jobs in the East of England

Senior Applications Developer

Hiring Organisation
Essex County Council
Location
Chelmsford, England, United Kingdom
most forward looking, effective and financially sustainable Councils in the country. ECC will be a leading-edge digital council that drives excellent customer service with transformation at the heart of service excellence. The Product and Delivery team will provide product leadership and direction for essex.gov.uk. They will … programme and stakeholders to identify and prioritise automation opportunities. Integrate AI capabilities with RPA to improve operational efficiency and customer experience. Support and guide ECC’s internal developers to build long-term capability. Ensure all automations comply with governance, security, and performance standards. Provide ongoing optimisation and support ...

Client Success Manager

Hiring Organisation
Blackline Safety
Location
Colchester, England, United Kingdom
best. Blackline Safety is hiring a Client Success Manager, to join our growing team. This role will be responsible for the retention of the customer base within an assigned book of business and will work directly with customers, distribution partners and other stakeholders, communicate with them proactively and resolve … issues to ensure they are getting the most out of their investment in Blackline Safety products and services. Responsibilities: Renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion Effectively manage account renewal negotiations including creating appropriate quotations, resulting in the completion ...

IT Service Desk Level 1 analyst

Hiring Organisation
iO Associates
Location
Chelmsford, Essex, UK
Employment Type
Full-time
Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile rollout, working … part of a dedicated IT support team. Key Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely ...

IT Service Desk Level 1 analyst

Hiring Organisation
iO Associates
Location
Watford, Hertfordshire, UK
Employment Type
Full-time
Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile rollout, working … part of a dedicated IT support team. Key Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely ...

Solution Architect (Dynamics365 & Power Platform)

Hiring Organisation
Ivy Rock Partners
Location
Norfolk, United Kingdom
Employment Type
Any
Salary
GBP 60,000 - 67,000 Annual
immediate requirement for a Solution Architect (Dynamics365 & Power Platform) to join on a 2 year fixed-term contract, as part of a large scale service transition programme. This Solution Architect will lead the design and delivery of enterprise-scale solutions using Microsoft Dynamics 365 and Power Platform. This role … will be instrumental in transforming the organisations digital services, creating accessible, secure, and efficient systems that support the product, customer management while delivering exceptional service. Key experience required for the Solution Architect (Dynamics365 & Power Platform): Microsoft Dynamics & Power Platform Deep expertise in Dynamics 365 Customer Service ...

Business Analyst

Hiring Organisation
Sanderson
Location
Lynch Wood, Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Identify business requirements for change through consultation with business stakeholders. Analyse existing business operations to produce ...

Customer Success Executive

Hiring Organisation
Michael Page Finance
Location
Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Customer Success Executive will play a crucial role in supporting clients within the business services industry by fostering strong relationships and ensuring their needs are met. This permanent role requires excellent communication skills and a proactive approach to problem-solving. Full training will be provided. Client Details This … opportunity to work with a rapidly growing start up organisation in the technology sector. Due to continued growth, they are currently recruiting for a Customer Success Executive to join their team on a permanent basis. This is a fast paced, dynamic organisation and would suit someone who is eager ...

Principal D365 Customer Engagement Consultant

Hiring Organisation
Shape IT Recruitment
Location
Luton, Bedfordshire, UK
Employment Type
Full-time
supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills ...

Principal D365 Customer Engagement Consultant

Hiring Organisation
Shape IT Recruitment
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills ...

Principal D365 Customer Engagement Consultant

Hiring Organisation
Shape IT Recruitment
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Basildon, Essex, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Service Engineer

Hiring Organisation
TalentHQ Recruitment
Location
Welwyn Garden City, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £43,000 per annum
Title: Service Engineer Location: Welwyn Garden City, Herts Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week/Some flexibility maybe required/(Monday-Friday 08:00-17:00) Service Engineer: Do you have experience working … Service engineering role? Are you familiar working with either Genetec, C.Cure, or Lenel access control platforms? Have you worked with one of these major video platforms: Axis, Genetec, Avigilon, Bosch, or Milestone before? Are you experienced in delivering maintenance visits and have strong attention to detail? Do you pride ...

Senior Application Developer

Hiring Organisation
Vivid Resourcing Ltd
Location
Chelmsford, Essex, United Kingdom
Employment Type
Contract
Contract Rate
£500/day
most forward looking, effective and financially sustainable Councils in the country. ECC will be a leading-edge digital council that drives excellent customer service with transformation at the heart of service excellence. The Product and Delivery team will provide product leadership and direction. They will develop … keep pace with technical and business change that meet defined SFIA V7 competencies Organisational Behaviours/Professional Competence Implementing changes and continually evaluating service to improve the area of work, while maintaining the highest possible levels of service quality are continually delivered Working collaboratively within and across functions ...

Service Desk Analyst

Hiring Organisation
Huntress
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £32000/annum
excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. … colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Chelmsford, Essex, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

Support Analyst

Hiring Organisation
Intec Select
Location
Bedford, Bedfordshire, UK
Employment Type
Full-time
Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

Support Analyst

Hiring Organisation
Intec Select
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

Support Analyst

Hiring Organisation
Intec Select
Location
Chelmsford, Essex, UK
Employment Type
Full-time
Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

IT Support Engineer

Hiring Organisation
Ad Warrior
Location
Huntingdon, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...