51 to 75 of 104 Customer Service Jobs in the East of England

client, a well-established Managed Service Provider based in Colchester, is looking to expand their technical team with an experienced IT Support Engineer level 2–3 or IT Systems Engineer. The successful candidate will be technically strong, customer-focused, and comfortable working independently as well as part … Azure AD, Exchange (on-prem & M365) and PowerShell • Experience supporting virtualised environments • Good understanding of networking fundamentals (DNS, DHCP, VLANs, routing) • Excellent communication and customer service skills • Full UK driving licence and access to own vehicle with business insurance Desirable Skills & Technologies • VMware ESXi/vSphere/Veeam ...

senior engineers Strong communication skills, both verbal (phone and in person) and written Good problem-solving abilities and attention to detail Confident, professional, and customer-focused attitude Ability to work as part of a team in a hybrid environment Desirable Skills (Not Essential) Basic understanding of computer hardware … operating systems Familiarity with Microsoft 365 and Windows operating systems. Previous customer service experience Knowledge of ticketing systems or ITIL concepts Full UK Driving Licence (required for occasional site visits) What We Offer: Full apprenticeship training and support Hands-on experience with real-world IT systems across multiple ...

long-term role. You will be responsible for providing 1st and 2nd line technical support to internal users, ensuring a high level of service and quick resolution of IT issues. Responsibilities include: Providing 1st and 2nd line support via phone, email, and ticketing system Supporting users across Microsoft … Troubleshooting Windows desktop and application issues Logging and updating tickets with clear documentation Key Skills: Previous experience in a 1st line IT support or service desk role Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) Experience with Active Directory user administration Strong customer service and communication ...

valuable experience working as part of a team, Role The role is primarily desk based (office based in Welwyn Garden). Some travel to customer sites for installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role … provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. The Apprentice will have the opportunity ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

team due to continued growth. This is an excellent opportunity for someone who enjoys working with IT systems, problem-solving, and providing first-class customer support. The role offers strong long-term career prospects, structured training, and a genuinely supportive working environment. It is important that you have your … date The Ideal Candidate You should apply if you are: Highly organised with strong time management and prioritisation skills Confident, professional, and customer-focused Motivated to learn new technologies and share knowledge Detail-oriented with a strong work ethic A team player with a positive attitude and sense ...

passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good time ...

retail trading websites (Fonehouse & Metrofone). Fonehouse has been an established phone retailer, trading on the High Street since the 1990 s. Approaching a customer base of nearly half a million. We have contracts with major network operators such as Three and Vodafone and believe in offering our customers … absolute best customer service at fantastic prices. THE ROLE Working within a small team you will be responsible for ensuring that you seek opportunities to promote the company brand locally by delivering multiple sales activities, including reaching out to previous and existing customers by phone to promote ...

checks and basic maintenance tasks Escalate complex issues to senior engineers when required Maintain clear notes and documentation for support tickets Deliver friendly, professional service to clients at all times Minimum Requirements Full UK driving licence with access to your own vehicle Some form of IT background (education, college … Microsoft Office apps, Adobe & Chrome etc. Desirable (But Not Essential) Any IT qualifications or ongoing studies Basic knowledge of networking or Microsoft 365 Customer service or client-facing experience Interest in cybersecurity or cloud technologies Training Information Communications Technician Level 3 Apprenticeship Standard Bi-weekly live training sessions ...

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USP’s clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated ...

sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USPs clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated ...

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading … companies in the built environment? My client is looking for an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security ...

help desk team and work in a varied and busy professional environment. The Business: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area … insurance for all staff. Personalised ‘Development Plan’ allowing you and management to collaborate on your future development. This includes certifications you aim to complete, customer service training and Helpdesk KPIs. Each level of the development plan that is completed is rewarded with salary increases. Flexible & Remote Working - Once ...

will play a vital part in ensuring services are delivered efficiently, accurately and in line with legislation, while maintaining a strong focus on customer service and continuous improvements. What will you be doing - The administration of Housing Benefits, Council Tax and National Non-Domestic Rates - System administration - Managing … staff working in different disciplines, across different sites and from home - Ensuring all performance targets are achieved - To support the shared service managers in all aspects of the shared service functions and operations - And all other relevant duties required for the operation of the shared service What ...

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

business that delivers customised networking and technology solutions that ensure seamless connectivity and robust infrastructure for businesses of all sizes. Our commitment to exceptional service, continuous professional development, and technological advancement creates lasting value for our clients. We prioritise collaboration with our customers, working closely to understand their unique … security systems. This position offers flexible hybrid working, allowing you to work from home when not completing installations or call-out work at customer sites. What we are looking for: We are searching for an enthusiastic individual with a can-do attitude to support our clients, ensuring we exceed ...

Line Field Engineer Based around Hertfordshire and Buckinghamshire - UK driving license Needed Up to - £31,000 We are seeking a customer-focused Field Engineer to support multiple sites, ensuring reliable IT services. In this varied role, you will maintain IT hardware and network infrastructure, install and support software … Excellent communication skills with the ability to explain technical issues clearly to non-technical users Self-motivated, organised, and solutions-focused with a strong customer service approach If youre passionate about IT and enjoy delivering high-quality support in a dynamic environment, wed love to hear from ...

global financial technology company, the Head of Enterprise Merchant Relationship Management, EMEA leads our large merchant client engagement, growth and retention efforts to drive customer satisfaction and loyalty. As the primary point of contact for key clients, this role ensures that client needs are met, relationships are nurtured … clients, understanding their needs and goals to effectively anticipate and address their needs Serve as the primary point of contact for clients, providing exceptional customer service and support Monitor and analyse client satisfaction and loyalty metrics, identifying areas for improvement and implementing action plans to increase overall satisfaction ...

office teams- greeting customers, answering calls, handling enquiries Assisting with data entry, record keeping, order processing, inventory checks and basic bookkeeping tasks Helping with customer service: liaising with clients, booking repairs/appointments, updating them on progress Supporting marketing and social-media activities- assisting with content, tracking campaigns … Closing Date Saturday, 14th February 2026 Start Date Sunday, 15th February 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential ...

feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching … learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. Purpose To ensure the quality of customer applications through manual and automated testing Duties Develop and enhance Selenium test suite, both by creating new tests and refining existing ones. Implement upgrades to the Selenium test framework to ensure optimal ...

Field Service Engineers ATM/Breakfix East Midlands & East of England Lincoln → LN Nottingham → NG Ipswich → IP Colchester → CO Southend-on-Sea → SS We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance … full UK driving licence. Own an Android smartphone Supply your own hand tools Skills and Experience Required Strong background in electromechanical or IT field service engineering. Ability to work with networked devices, routers, and cabling. Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. Excellent diagnostic ...