26 to 50 of 61 Service Delivery Jobs in the East of England

site based Backup/Storage Engineer, you will be responsible for the proactive and reactive maintenance and management of the backup infrastructure ensuring service levels are maintained and that the backup infrastructure is robust and available. The role will require a strong work ethic and a flexible, pragmatic approach … platforms. Investigate and resolve backup failures and issues. Production and review of daily reports and addressing backup failures. Perform a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management. Liaise with colleagues and those in other teams to resolve incidents. Perform Root Cause ...

transformation programme, leading the creation, upkeep, and continuous improvement of ICT documentation - including policies, procedures, technical standards, and inventories - to support governance, assurance, and service development. The department is undergoing significant change and investment so this is a great time to get onboard. You will work closely with teams … across the service area, coordinating record-keeping to ensure accurate, up-to-date information on ICT assets, risks, and compliance. This work will support ICT strategy, readiness for Local Government Reorganisation (LGR), and compliance with information governance, cyber security, and resilience requirements. Hybrid Working: (2 days/week ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … Proven fault-finding capabilities Self-motivated and able to motivate others Well organised with excellent documentation skills Capable of working in a demand driven service with the ability to cultivate customer focused service delivery Excellent written and verbal skills Accomplished presentation skills Experience of managing a team ...

Commercial Manager Digital & Programmes c.£73000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Commercial Manager Digital & Programmes. This role offers you the chance to make a significant impact by providing full-cycle commercial support for digital and outsourced services … delivering value for money across key programmes. You’ll help shape sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK.You’ll be part of a dynamic team dedicated to helping people across ...

quality assurance programme for ground operations. You’ll ensure operational activities meet regulatory, contractual, and internal standards, and drive corrective actions to enhance service delivery and safety outcomes. What You’ll Be Doing Ø Ensure compliance with regulatory requirements (EASA, UK CAA), internal policies, and contractual obligations … external audits, leading documentation and evidence gathering Ø Ensure departmental manuals are compliant and drive improvements with leadership Ø Liaise with ground operations delivery teams, ground handlers, and partners to communicate standards and improvement plans Ø Support contract management through quality performance reviews and feedback Ø Promote a culture ...

Network & Telecoms Engineer Join a dynamic team as a Network & Telecoms Engineer ! If you're passionate about technology and dedicated to ensuring top-notch service delivery, we want you on board! Position: Network & Telecoms Engineer Contract Type: Contract Hourly Rate: £20.75 p/h, Inside IR35 (paid … complex network issues, ensuring seamless operation and customer satisfaction. Support & Escalation: Provide second and third-line support and manage incident escalations to maintain high service levels. Continuous Improvement: Utilize network management tools to analyze performance and recommend enhancements. What We're Looking For: Qualifications: Educated to degree level ...

with power upgrades, relocations, and efficiency improvements.Working closely with facilities providers, you’ll help maximise energy efficiency and reduce costs, while maintaining top-tier service standards. You’ll also manage changes, patching, and hardware configurations, building your expertise across the full data centre stack.With exposure to governance, asset management … service improvement projects, you’ll develop a well-rounded skill set that opens doors to senior technical or management roles. What you'll need for this Data Engineer Position Experience working in high-risk environments and data centres Sound knowledge of infrastructure technologies and networking concepts Competent ...

Senior Commercial Manager Digital & Programmes c.£85000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Commercial Manager.This role offers you the chance to make a significant impact by providing full-cycle commercial support for digital and outsourced services, ensuring … delivering value for money across key programmes. You’ll lead on sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK.You’ll be part of a dynamic team dedicated to helping people across ...

Work Location: Ireland (1 day a week) The Role We are seeking an experienced SAP ISU IDE Consultant to join our dynamic IT Service Delivery team. In this role, you will be responsible for the ISU IDE/Meterworks/Device/Workflow areas of SAP systems that …/modifications to the SAP solution. Complete knowledge transfer for respective application areas to other members of the ESB team. Work alongside Team Leads, Delivery Leads, Functional SME's and Solution Architects to identify and manage risks. Managing change request scoping to include: Estimation and design preparing functional specifications ...

DEPARTMENT OVERVIEW: The IT Department at London Luton Airport manages information systems and technology across the airport, with teams responsible for IT Operations & Service Delivery, IT Infrastructure, Cyber & Information Security, Data Science, and Project & Portfolio Management. JOB PURPOSE SUMMARY: Reporting to the Head of IT, the IT Services … department. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Contract Administration: Supporting IT contract owners to ensure each contract is monitored and measured through regular, documented service reviews. Procure-to-Pay: Managing day-to-day procurement activities for the department including raising requisitions, managing and receipting purchase orders, tracking deliveries and handling invoicing ...

Manage benefits contracts and provision while thoughtfully addressing employment implications arising from changes in terms or benefit offerings. Drive ongoing digital transformation of HR service delivery by optimising system integrations between HR, payroll, engagement tools, IT, and Finance departments for seamless operations. Respond quickly to ad hoc benchmarking ...

process development. Ensure adherence to statutory, health & safety, and quality standards. Lead and motivate a team, driving a culture of excellence and customer-focused service delivery. About You We’re looking for someone who can combine technical expertise with strong leadership skills. You should have: A degree ...

team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. … description below. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client ́s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation ...

Gateway 14 park and wider Suffolk region.As part of a high-performing, proactive team, you will drive continuous improvement and ensure exceptional service delivery for businesses within our networkIf you are an innovative, proactive, and commercially driven leader , this is an opportunity to make a lasting impact ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...

Work Location: Ireland (1 day a week) The Role We are seeking an experienced SAP ISU IDE Consultant to join our dynamic IT Service Delivery team. In this role, you will be responsible for the ISU IDE/Meterworks/Device/Workflow areas of SAP systems that ...

client is seeking a Service Desk Analyst to operate within a secure and dynamic environment at the centre of government service delivery. The role acts as the first point of contact for users on the Official platform, providing both 1st and 2nd line IT support across a broad … Windows and MacOS laptops, Android and iOS smartphones, VoIP systems, Google Cloud services, and several specialist applications. The successful candidate will bring strong customer service skills, a proactive approach to problem-solving, and the ability to work efficiently in a fast-paced IT support environment. Location: Norwich – 2 days ...

operational support for on-premises and cloud-hosted server environments and networks. Work closely with the Application Support to help resolve service issue. Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across … locations in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Work closely with both internal and external stakeholders to ensure high levels of service delivery. Always maintain IT security and assist in the upkeep of security ...

operational support for on-premises and cloud-hosted server environments and networks. Work closely with the Application Support to help resolve service issue. Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across … locations in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Work closely with both internal and external stakeholders to ensure high levels of service delivery. Always maintain IT security and assist in the upkeep of security ...

play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of essex.gov.uk, support our AI and robotic process automation initiatives, and drive development standards that improve … developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge ...

play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of (url removed), support our AI and robotic process automation initiatives, and drive development standards that … developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge ...

play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of essex.gov.uk, support our AI and robotic process automation initiatives, and drive development standards that improve … developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge ...

play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of (url removed), support our AI and robotic process automation initiatives, and drive development standards that … developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge ...

locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently … securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls ...