Service Delivery Jobs in the East of England

26 to 50 of 138 Service Delivery Jobs in the East of England

Operations Director

Peterborough, Cambridgeshire, United Kingdom
The Lettings Hub
period of growth and transformation. This is a senior leadership role, responsible for driving operational excellence, efficiency, and compliance across the company's customer service divisions. As Operations Director, you will oversee the end-to-end delivery of core business services, ensuring they are efficient, secure, and scalable. … You will lead on automation, process improvements, and service innovation , while maintaining a strong focus on customer experience and regulatory compliance. This is a fantastic opportunity for a proven operational leader to shape and enhance the company's service delivery during a period of change. Define and … s operational strategy , ensuring alignment with overall business objectives. Lead and develop a high-performing operations team , fostering a culture of collaboration, accountability, and service excellence. Drive and manage large-scale operational changes to support business transformation, ensuring team buy-in and minimal service disruption. Identify and implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Infrastructure Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Leidos
Security Clearance Level: High -DV 'Developed Vetting' UNLEASH YOUR POTENTIAL We are looking for an experienced Senior Infrastructure Engineer to join our 3rd Line Service Operations team who is able to work collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key … requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the … deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Manager

Welwyn Garden City, England, United Kingdom
HP4 Recruitment Ltd
Job Title: Service Manager – Fire & Security Location: Hertfordshire Salary: Up to £60,000 per annum + Company Car/Car Allowance + Benefits Job Type: Full-time, Permanent (Monday to Friday, 8:30am – 5:00pm, 40 hours per week) About the Company Our client is a well-established and … services to a broad client base across commercial and industrial sectors. As part of continued growth and internal development, they are now seeking a Service Manager to lead and coordinate their field-based engineering team. Role Overview The Service Manager will be responsible for the day-to-day … management of a team of field engineers, ensuring service delivery standards are met and exceeded. This is a hands-on leadership role that combines technical expertise with effective team coordination, customer satisfaction, and compliance oversight. Key Responsibilities * Oversee the scheduling, coordination, and performance of the service engineering More ❯
Posted:

On Call Technical Support Engineer - Rail

Norwich, Norfolk, East Anglia, United Kingdom
TXM Recruit Ltd
will work on an on-call basis, to manage major incidents and recovery on the running line while providing clear and concise information to Service Delivery, Planning and Service Control colleagues. Whilst on call you will work 14:00 22:00 but might be called outside of … related unit defects, ensuring suitable and timely short-term mitigation is put in place. Support, or lead in some cases, the companys processes for service incident investigations, providing technical input as necessary also using their wider railway knowledge to suggest improvement actions. Use onboard intelligent systems such as OTMR … best to assist you. If you want to register your interest and apply, please contact me on the below or apply online: Miren Chauhan Delivery Consultant Email More ❯
Employment Type: Contract
Rate: £31.20 per hour
Posted:

On Call Technical Support Engineer - Rail

Norwich, England, United Kingdom
TXM Recruit Ltd
will work on an on-call basis, to manage major incidents and recovery on the running line while providing clear and concise information to Service Delivery, Planning and Service Control colleagues. Whilst on call you will work 14:00 22:00 but might be called outside of … related unit defects, ensuring suitable and timely short-term mitigation is put in place. Support, or lead in some cases, the companys processes for service incident investigations, providing technical input as necessary also using their wider railway knowledge to suggest improvement actions. Use onboard intelligent systems such as OTMR … best to assist you. If you want to register your interest and apply, please contact me on the below or apply online: Miren Chauhan Delivery Consultant Email: TPBN1_UKTJ More ❯
Posted:

Process Optimisation Lead

hertfordshire, east anglia, united kingdom
Ocado Logistics
We're Hiring: Service/Process Optimisation Lead, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we’re reimagining how People Services can deliver smarter, faster, and more efficient support and we are looking for a Service/Process Optimisation … organisation is fully prepared for new systems and ways of working, this is your chance to make a real difference. About the Role As Service Optimisation Lead, you’ll be at the heart of operational transformation. From leading business readiness for new tools and processes to embedding continuous improvement … every step. Whether it's rolling out automation or simplifying how services are delivered, this role is about taking complexity out and putting better service in. This Role Offers: This is a high-impact role that offers real variety and end-to-end ownership of how service optimisation More ❯
Posted:

Solution Architect

Ipswich, Suffolk, United Kingdom
Hybrid / WFH Options
Willis Towers Watson
are robust, scalable, and aligned with enterprise architecture principles and best practices. Actively manage change initiatives impacting shared services, ensuring minimal disruption and optimal service delivery Serve as a key liaison between business stakeholders and technology teams to validate that solutions meet functional and non-functional requirements. Represent … the technology programme delivery team in interactions with other segment technology teams and enterprise architecture groups, ensuring strategic alignment and coherence across initiatives. Assist in problem resolution and support the development team through consultation and problem research Hands-on development may be required to demonstrate component selection and prototyping … and Standards: Facilitate and nurture an Architecture Community of Practice to promote knowledge sharing, collaboration, and continuous improvement across teams Own and manage the service catalogue, ensuring it is accurate, current, and reflective of all shared services in the service-oriented architecture Participate and recommend prioritisation through the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Support Engineer

Watford, Hertfordshire, United Kingdom
West Herts College
time Job category/type Business Support Attachments Blank Job description We are looking to recruit a full-time Senior Support Engineer within our Service Delivery team. We are looking for an appropriately qualified and experienced individual to work within our IT & Systems team across our campuses in … SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Infrastructure Engineer

Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Leidos
UK Security Clearance Level: High -DV 'Developed Vetting' UNLEASH YOUR POTENTIAL We are seeking an experienced Senior Infrastructure Engineer to join our 3rd Line Service Operations team. The role involves working collaboratively with colleagues and our customer in a critical LAN/WAN environment. The engineer will deliver technical … management skills, including analysis and deployment. Strong communication and organizational skills, with the ability to work independently and in teams. Experience with ITIL ICT service delivery and SAFE Agile methodologies. Ability to work under pressure, meet deadlines, and handle multiple priorities. Understanding stakeholder management and organizational skills. Quick More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Operations Manager, Artificial General Intelligence Data Services

Cambridge, Cambridgeshire, United Kingdom
ENGINEERINGUK
We are seeking an experienced Senior Operations Manager to join our team in Cambridge. Key job responsibilities Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the vision, direction and culture of their teams by managing individual and team performance … expectations and goals, monitoring real-time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets. Collaborate with internal partners to build input-focused operating plans for achievement of key measures. Create a culture where accountability, transparency and collaboration are the norm and … of customer obsession, high performance and high quality throughput. With operations managers and team managers as direct reports this role enables the achievement of service levels, performance & cost goals and successful program implementation. You work in an ever-changing environment where every day brings ambiguously defined problems, new challenges More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Administrator DV CLEARED

basildon, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

colchester, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

peterborough, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

stevenage, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

ipswich, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

norwich, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

bedford, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

cambridge, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

chelmsford, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

watford, hertfordshire, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

hemel hempstead, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Network Administrator DV CLEARED

luton, bedfordshire, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Infrastructure Engineer

Stevenage, England, United Kingdom
Anson McCade
genuine impact in a mission-critical environment. Roles & Responsibilities: • Provide 2nd/3rd line support across Windows Server and related technologies • Monitor and improve service levels, owning incident and problem resolution • Carry out physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back … up tools, and Windows 10/11 • Follow change control processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous service improvement initiatives What you will need: • Proven experience in IT support with the Windows … infrastructure stack • Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions • Experience supporting Windows 10/11 environments • Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk) • Comfortable with server hardware, racking, and physical maintenance • (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking More ❯
Posted:

Infrastructure Engineer

stevenage, east anglia, united kingdom
Anson McCade
genuine impact in a mission-critical environment. Roles & Responsibilities: • Provide 2nd/3rd line support across Windows Server and related technologies • Monitor and improve service levels, owning incident and problem resolution • Carry out physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back … up tools, and Windows 10/11 • Follow change control processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous service improvement initiatives What you will need: • Proven experience in IT support with the Windows … infrastructure stack • Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions • Experience supporting Windows 10/11 environments • Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk) • Comfortable with server hardware, racking, and physical maintenance • (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking More ❯
Posted:

ServiceNow Administrator

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Belcan
work with excellent time management Strong written and verbal communication skills Self-motivation and the ability to work independently Experience with ServiceNow, especially Workplace Service Delivery Familiarity with the ServiceNow SPM module and agile methodologies (desirable) Working knowledge of database management and solid analytical skills Why Join Us More ❯
Employment Type: Permanent
Posted:
Service Delivery
the East of England
10th Percentile
£27,000
25th Percentile
£29,625
Median
£37,500
75th Percentile
£53,250
90th Percentile
£55,250