26 to 49 of 49 Service Delivery Jobs in the East of England

Your new company This company is a specialist managed IT service provider offering secure, compliant, and scalable technology solutions - with a strong focus on cybersecurity, cloud infrastructure, and regulated environments. Your new role Dependable 2nd Line IT Support Engineer with strong experience supporting the Windows stack, including Windows … client sites when required, and ensure stable, secure, and high-performing Windows environments. Key Responsibilities Technical Support & Troubleshooting Handle 2nd line escalations from the service desk, diagnosing and resolving complex hardware, software, and network issues. Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot Windows 10/ ...

About the Team In service of its world-leading life sciences services, training, and research, the Applications team within ITS operates a substantial platform based on circa 120 Kubernetes clusters, combining a large VMware on-premises estate with a growing presence in public cloud. The Platform Coordinator will oversee … full spectrum of platform operations, spanning both on-premises user application platforms and public cloud services. This role ensures the seamless delivery, support, and evolution of platforms used by developers, bioinformaticians, and learners across EMBL-EBI, contributing directly to the success of EMBL-EBIs training mission. The role requires ...

achieve revenue targets. Manage opportunities from initial discussion through to proposal, negotiation, and contract completion. Work closely with internal teams including sales, operations and service delivery to ensure successful delivery of solutions. Support the preparation of proposals, pricing and responses to customer enquiries including … processes. Track portfolio performance and maintain accurate forecasting and reporting. Ensure a high level of customer satisfaction throughout the sales and service lifecycle. Experience, Skills & Qualifications: We would welcome applications from candidates with experience in areas such as - IT Asset Disposal (ITAD) IT lifecycle management Technology solutions or hardware ...

full-time/permanent basis. They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider. Job Purpose The ECM Administrator will be responsible for the day-to-day monitoring, accuracy, and compliance of the Electronic Call Monitoring (ECM) system. … delivered as commissioned, accurately recorded, and aligned with safeguarding, payroll, and Local Authority requirements. The post holder plays a key role in supporting service delivery, quality assurance, safeguarding oversight, and accurate payment of care staff. Key Responsibilities As ECM Administrator: ECM Monitoring & Compliance Monitor the system daily ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role for someone … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What ...

/Copilot capabilities This is a great opportunity to shape how a public sector organisation leverages automation, with real impact on operational efficiency and service delivery. ...

Officers (EEOs), assisting with Fixed Penalty Notices (FPNs), data tracking, and enforcement reporting. Key Responsibilities CCTV & Technical Support Deliver a robust and sustainable CCTV service for a local authority environment. Carry out operational system checks, technical troubleshooting, and maintenance coordination. Conduct site surveys and provide recommendations for repair … PACE) Regulation of Investigatory Powers Act (RIPA) Protection of Freedoms Act Maintain high standards of safeguarding, risk management, equality, and operational probity. Contribute to service improvements and innovation within finite public sector resources. Support excellent customer service delivery to residents and stakeholders. Candidate Requirements To be successful ...

workstreams, you will: Lead business and systems analysis activity across change and improvement initiatives Map, analyse and redesign processes to drive efficiency, productivity and service improvement Elicit, define and translate business and technical requirements Analyse complex data and translate findings into clear insights and recommendations Support the design, testing … technical information into clear, meaningful insights for business stakeholders Bring a collaborative, proactive approach and enjoy influencing positive change Have experience working with structured delivery methodologies such as Agile, Waterfall or hybrid approaches Experience working within complex environments would be beneficial. Why Apply? This is a fantastic opportunity ...

power upgrades, relocations, and efficiency improvements. Working closely with facilities providers, you’ll help maximise energy efficiency and reduce costs, while maintaining top-tier service standards. You’ll also manage changes, patching, and hardware configurations, building your expertise across the full data centre stack. With exposure to governance, asset … management, and service improvement projects, you’ll develop a well-rounded skill set that opens doors to senior technical or management roles. What you'll need for this Data Engineer Position Experience working in high-risk environments and data centres Sound knowledge of infrastructure technologies and networking concepts Competent ...

support for our software solutions. You’ll work with a range of stakeholders—HR/Payroll managers, Finance, IT professionals—to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you’ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

diagnosing, installing, maintaining, and repairing designated HP & Lenovo desktop and laptop hardware. Performing advanced hardware diagnostics and break/fix repairs. Responding to customer service requests professionally and efficiently. Maintaining and monitoring daily communication tools (phone, voicemail, email). Keeping administrative responsibilities up to date, including documentation and reporting … Maintaining tools and test equipment in good working order. Adhering strictly to parts processes and company procedures. Utilizing escalation and support processes to resolve service delivery issues. Working independently in the field with minimal supervision. Lifting and carrying parts and equipment weighing up to 25 kg. Extended periods ...

CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) - ASAP START Field-Based - PE & CB Postcode Areas To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across PE & CB locations. This role involves daily travel … onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This ...

define technology roadmaps and investment priorities Drive innovation and continuous improvement across the organisation IT Operations & Systems Oversee all IT systems, infrastructure, and service delivery Ensure performance and reliability across platforms Lead system integrations and enhancements across a multi-entity environment Cybersecurity & Risk Take ownership of IT security … Strong leadership Benefits Include: Discretionary bonus up to 25% of base Generous holiday allowance including Christmas closure, Private healthcare Enhanced pension contribution Death in service If this role excites you please apply below. ...

candidate will be relatively local to the office. Duties : Strong client manager/client success experience Ability to ensure the best in terms of service delivery A proven track record of Account Management Excellent interpersonal skills Ability to build strong relationships with clients/Retention of business Proven ...

fantastic time to join a growing business that values its people, invests in their development, and maintains a strong client base through excellent service delivery. To apply, press apply now or send your CV to Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call … more information Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1 line, Helpdesk, service desk, infrastructure, Azure, Cloud, Office 365 Circle Recruitment is acting as an Employment Agency in relation to this vacancy. ...

stakeholder relationships, communicating complex technical concepts. Provide in-person support onsite to ensure effective resolution of issues and a high level of customer satisfaction. Service Management and Process Improvement: Utilise ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets. Implement and follow … including understanding the impact of GPUs, networking, and other hardware components. Handle vendor relationships effectively, coordinating with external partners to resolve issues and optimise service delivery. Required Qualifications/Expectations: Technical Expertise: Minimum 10 years of enterprise IT experience with extensive hands-on expertise in RedHat Enterprise Linux (RHEL ...

seeking an experienced Sales Manager to lead and develop the Client Relationship team, ensuring consistent standards of client engagement, commercial performance, and service delivery. In this role, you will be responsible for managing and supporting Client Relationship Coordinators, Client Relationship Managers, and Senior Client Relationship Managers, while overseeing sales … escalation point for major client concerns or complaints. Process, Quality & Governance Ensure CRM processes and systems are used consistently and accurately. Maintain product and service documentation with senior team members. Support adherence to service levels, compliance, and security requirements. Drive continuous improvement across CRM processes. Cross-Functional Collaboration ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … integrity. Proven faultfinding capabilities. Self-motivated and able to motivate others. Well organised with excellent documentation skills. Capable of working in a demand driven service with the ability to cultivate customer focused service delivery. Excellent written and verbal skills. Accomplished presentation skills. Experience of managing a team, including ...

interfaces, and a smooth year-end close-down. Build strong relationships with internal and external stakeholders, including system suppliers, auditors, banking partners, and shared-service partners, ensuring effective system performance and service delivery. Drive continuous improvement and innovation, working collaboratively with colleagues and partners to enhance existing modules …/finance process environment (systems admin, super-user, reporting, workflows, controls) Local Government Experience Desirable Treasury and/or VAT exposure Project/change delivery experience (upgrades, implementations, process redesign) Next Steps If you'd like to be considered, reply with your CV and a short summary of your ...

enjoys being the recognised expert for Dynamics 365? This is a rare opportunity to take full ownership of a well established CRM and Field Service environment that sits at the heart of the organisation’s operations. You will not be lost in a large team. This is a role … business uses its most important system. The company has used Dynamics 365 for over a decade and heavily customises both CRM and Field Service to support engineering, sales, customer operations, training and service delivery. With the current CRM specialist moving on, they are looking for someone ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...