26 to 50 of 60 Service Delivery Jobs in the East of England

Service Scheduling Coordinator Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Scheduling Coordinator . We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate … about providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner … Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details ...

including hybrid) Job Ref: P2042 About the role We are looking for an experienced and forward-thinking ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services. Key responsibilities include: Leading the development, security, and resilience … infrastructure, systems, telephony, and technical services. Managing and developing the Service Desk and Technical Support teams to deliver high-quality, customer-focused services. Ensuring core Infrastructure systems are available, secure and aligned to business needs. Managing ICT contracts, suppliers, procurement, budgets, and resources to deliver value for money. Supporting ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

Senior Manager, GxP GDBT(IT) Service and Business Systems - Permanent Position The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make tablets, package … business systems, acting as the bridge between GDBT (aka IT) and the manufacturing site. The role defines and drives the site’s digital and service strategy, ensuring systems and data‐driven capabilities enable business performance, continuity, and long‐term growth. It safeguards system integrity and availability, proactively manages risk ...

8.45am to 5pm Location: Hybrid, with a weekly presence in our Rushden or Peterborough office. Snapshot of your role Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services. Manage, coach and develop team members through recruitment, induction … supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee customer services including telecare installations, equipment management, service ...

Fire & Security Engineer to cover Essex and the surrounding areas. The company has built a strong reputation through long term client relationships and quality service delivery, and they place a strong focus on supporting and developing their engineers. The successful engineer will work across a mix of commercial … residential sites carrying out installation, service, and maintenance work on a range of fire and security systems. Role Responsibilities Installation, servicing and maintenance of fire alarm systems, CCTV, intruder alarms and access control Fault finding and diagnosing system issues Carrying out small works, upgrades and system additions Ensuring ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust, and professional ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust, and professional ...

business opportunities within medium and large commercial organisations Build relationships with Facilities Managers, Estates Teams, Procurement Managers, Directors and key stakeholders Negotiate contracts and service agreements Develop account growth plans to increase spend and service penetration Manage the sales pipeline and forecast future opportunities using CRM Conduct regular … client review meetings and identify new compliance requirements Work closely with Operations to ensure excellent service delivery Represent the company at networking events, exhibitions, and client meetings Achieve ambitious sales, margin, and growth targets Requirements Essential Proven success in Key Account Management, Business Development or Strategic Sales Experience ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

summary The Head of People Services is a senior leadership role responsible for leading the development, delivery and continuous improvement of People Services across the Provide Group. Reporting to the Director, People Partnering - Enterprise and forming part of the People Directorate Leadership Team, the post holder will provide strategic … post holder will lead the development and optimisation of people systems, ensuring dataintegrity, regulatory compliance and the effective use of technology to improve service delivery and enhance the employee experience. They will also be responsible for managing key external contracts and supplier relationships relating to payroll, pensions, benefits ...

business systems across multiple sites. Drive system optimisation, process improvement and operational efficiency. Manage and develop relationships with outsourced IT partners, ensuring strong service delivery, accountability and value for money. Define and refine responsibilities between internal teams and third-party technology providers. Own cyber security strategy, governance … coordinating external support partners. Identify opportunities to simplify systems, reduce manual processes and improve the flow of information across the business. Establish supplier governance, service standards and performance measures. About You Experience leading IT, business systems or technology functions. Strong stakeholder management skills with the ability to influence ...

business systems across multiple sites. Drive system optimisation, process improvement and operational efficiency. Manage and develop relationships with outsourced IT partners, ensuring strong service delivery, accountability and value for money. Define and refine responsibilities between internal teams and third-party technology providers. Own cyber security strategy, governance … coordinating external support partners. Identify opportunities to simplify systems, reduce manual processes and improve the flow of information across the business. Establish supplier governance, service standards and performance measures. About You Experience leading IT, business systems or technology functions. Strong stakeholder management skills with the ability to influence ...

IDMS, with strong knowledge of MQ administration, message flows, queue management, troubleshooting, and integration support. Experienced in incident, problem, and change management, production support, service delivery, and stakeholder management. Adept at leading cross-functional teams, driving operational excellence, resolving critical production issues, and implementing process improvements to enhance ...

provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics. Greet patients attending the Outpatient department in a warm and friendly manner and act as the first physical point of contact. Role Support … appointment system, either physically or remotely Assisting patients with additional needs, including those with limited digital skills Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department Monitoring check-in systems to ensure patients are recorded accurately Maintaining and updating patient records ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager ...

with senior decision-makers and develop a robust sales pipeline. Working closely with operational teams, you'll ensure a seamless transition from sale to service delivery while positioning the business as a trusted compliance partner. Key Responsibilities Generate and win new business opportunities nationwide. Build and manage ...

Youll work on cutting-edge cloud technologies , contribute to process improvements, and be instrumental in enhancing our service delivery. This role is crucial for supporting customer and internal environments, complex technical escalations, optimising platforms, and advancing automation to deliver exceptional customer outcomes. Youll feel at home in this role … actively manage their environments. Were looking for someone who stays calm under pressure, works well with others, and brings curiosity, positivity, and enthusiasm for service excellence, automation, and continuous improvement. This role is hybrid and you can be based in our Birmingham, Bolton or Meppershall office 3 days ...

prospects into long-term business relationships. Lead commercial discussions from initial client engagement through proposal, negotiation, and contract completion, ensuring an effective handover for service delivery. Build strong relationships with prospective clients through regular face-to-face meetings, presenting freight and supply chain solutions that add value to their ...

lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams click apply for full job details ...

Youll work on cutting-edge cloud technologies , contribute to process improvements, and be instrumental in enhancing our service delivery. This role is crucial for supporting customer and internal environments, complex technical escalations, optimising platforms, and advancing automation to deliver exceptional customer outcomes click apply for full job details ...

primary escalation point for complex user issues, technology incidents, workplace technology services, and operational support activities. The position combines hands-on technical expertise with service leadership, mentoring, and continuous improvement responsibilities to enhance colleague experience and ensure stable IT service delivery. Key Responsibilities End User Support - L2 Level … single point of contact for local support. Create SOPs tailored to each location. Device Life cycle & Asset Management Contact Centre Technology Support Problem Management & Service Improvement Governance, Security & Compliance Skills & Experience 3-5 years' experience in on-site IT support, end-user computing, or workplace technology support. Strong troubleshooting ...