26 to 50 of 120 Service Delivery Jobs in the East of England

delighted to offer a Business Administrator Level 3 apprenticeship in Division D (Dermatology & Paediatric Dermatology Service). This is one of Trust’s largest outpatient specialties that operates multiple daily clinics and outpatient surgical procedure lists both at CUH and surrounding areas. Role Key duties and responsibilities: Communication … Customer Service Provide and receive information effectively, communicating in a professional, courteous, and friendly manner at all times Welcome and assist patients, relatives, colleagues, and Trust staff, ensuring a positive and professional image is maintained through behaviour, attitude, and appearance Respond to telephone enquiries, take messages accurately, and escalate ...

statements of work, and technical proposals. Ensure solutions meet requirements for security, availability, performance, resilience, compliance, and cost efficiency. Collaborate with sales, consulting, project delivery, service management, and engineering teams. Provide technical leadership throughout the solution lifecycle, from pre-sales and design through to implementation and transition into … Understanding of networking, virtualisation, operating systems, databases, APIs, containers, and automation. Experience working with infrastructure as code, DevOps practices, and continuous integration and continuous delivery would be advantageous. Relevant cloud certification, such as Microsoft Certified: Azure Solutions Architect Expert, is desirable. Strong commercial awareness and an understanding of service ...

full multidisciplinary clinical team. This is a hands-on position requiring extensive knowledge of GP clinical systems, practice processes and the NHS e-Referral Service (e-RS). The successful candidate will be confident managing operational demands, overseeing administrative workflows, resolving day-to-day issues and ensuring the smooth … efficient running of practice services. You will be committed to maintaining high standards of patient care and service delivery while supporting the continued development of the practice. The ideal candidate will have strong organisational and communication skills, experience working within general practice, and a thorough understanding of primary ...

looking for an experienced Cisco Telephony & Videoconferencing Team Lead to lead the delivery, support, and continuous improvement of our Cisco Collaboration environment. This role combines hands-on technical expertise with team leadership, taking ownership of Cisco telephony and video conferencing services in a global, customer-focused environment. Key Responsibilities … outages. Lead Cisco Telephony and Videoconferencing projects from design through implementation. Drive Major Incident, Problem Management, and Root Cause Analysis activities. Collaborate with customers, Service Delivery Managers, and technical teams to deliver high-quality services. Ensure knowledge transfer, technical standards, and operational excellence across the team. Maintain ...

customers and stakeholders. Ranging from pre-sales enquiries and opportunity engagements, all the way through sales, design development, account management, project delivery, service delivery and after care. With a clear focus to drive and lead the operational stages, whilst contributing to sales and pre-sales stages … improvements in our processes, and quality of works out in the field, along with driving the growth and increased profitability of all Projects and Service works. Essential Duties and Responsibilities Act as a trusted advisor and escalation point for your team, and customers, identify and remove roadblocks. Develop ...

queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

This creates a dynamic, entrepreneurial environment where teams work collaboratively to launch services, solve problems quickly and deliver positive outcomes. The Role: As Project Delivery Manager , you will take ownership of new service mobilisations from contract agreement through to operational launch. This is a hands-on implementation role … fast-moving environment where priorities can change quickly, information may be incomplete, and you'll be expected to identify solutions, challenge gaps and keep delivery on track. Working closely with senior leadership and internal teams including People, Finance, Operations and Commercial, you'll translate requirements into clear actions ...

advisor for assigned managed services customers, managing the technical health, basic roadmap, and lifecycle of the customer’s IT estate. The role bridges technical delivery and the customer, ensuring the environment is stable, secure, optimised, and aligned to the customer’s business outcomes, while proactively identifying opportunities to leverage … breadth of the CDW portfolio across managed services, workplace, cloud, security, infrastructure, lifecycle services, and associated technology solutions. Working alongside the Service Delivery Manager, who owns commercial and contractual governance, the TAM manages the technical relationship. This includes technical roadmap ownership, lifecycle and risk management, major incident ...

currently partnering with a well-known and highly respected organisation to recruit a Technical Delivery Manager (Workday). This is an excellent opportunity for an experienced Workday professional to take ownership of a critical enterprise platform, leading a team responsible for its ongoing support, security, governance and future development. … stable, secure and fit for purpose, whilst delivering enhancements that improve the colleague experience across the organisation. This role offers a blend of leadership, service ownership and Workday expertise within a large and complex environment. Key Responsibilities Lead the day-to-day operation, support and continuous improvement ...

adjusters, contractors, and claims professionals make faster, more informed decisions through industry-leading property estimating, claims, and pricing solutions. We're looking for a delivery-focused Project Manager to join our Claims UK team. This role is ideal for someone with solid project management experience who enjoys owning delivery … track record of delivering projects end to end, with a clear focus on execution and outcomes Experience working in a technology, IT, or software delivery environment Confident managing multiple priorities and workstreams at the same time Strong stakeholder management skills with the ability to build credibility quickly and demonstrate ...

CMDB Application Developer & Reporting Specialist to support a major Defence customer by developing and maintaining a centralised CMDB solution that underpins critical IT Service Management and Digital Workplace services. You will be responsible for building and improving CMDB applications, automating data collection, integrating multiple technology sources, and delivering insightful … dashboards and KPI reporting. The role will play a vital part in improving service visibility, governance, operational performance, and decision-making across secure and complex environments. Key Responsibilities Design, develop and maintain CMDB applications and workflows. Create user-friendly interfaces for Configuration Item (CI) management. Integrate infrastructure, asset, application ...

professional Large-Scale Change team and a rolling portfolio of complex transformation programmes.Advise executive and clinical leaders on strategy, priorities, investment choices, and major delivery risks.Oversee governance, resources, benefits and performance, resolving barriers and assuring sustainable delivery.Build influential partnerships across CUH, the NHS and external organisations, including supporting major … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

shape a modern, cloud-first IT function, driving innovation and supporting ambitious organisational growth. Key Responsibilities Lead and evolve the IT function across infrastructure, service delivery, cyber security, and end-user technology Define and deliver a cloud-first strategy, driving ongoing migration, optimisation, and governance within Microsoft Azure … Transform IT into a modern, scalable service through automation, self-service, and improved user experience Own IT operations, ensuring high availability, performance, and continuous service improvement Act as a senior partner to the business, aligning technology initiatives with organisational objectives Oversee cyber security, including controls, risk management ...

seeking an experienced CMDB Application Developer & Reporting Specialist to design, develop, and maintain a centralized Configuration Management Database (CMDB) solution supporting IT Service Management processes. The successful candidate will be responsible for developing business applications, automating data collection, implementing dashboards, and delivering actionable reporting and KPI monitoring capabilities … improve service quality, operational efficiency, and governance. The solution may be built using Google Workspace technologies (AppSheet, Apps Script, BigQuery, Looker Studio) or equivalent platforms such as Microsoft Power Platform, ServiceNow, or custom web development frameworks. Key Responsibilities: Application Development Design and develop a CMDB management application. Create user ...

advisor for assigned managed services customers, managing the technical health, basic roadmap, and lifecycle of the customer’s IT estate. The role bridges technical delivery and the customer, ensuring the environment is stable, secure, optimised, and aligned to the customer’s business outcomes, while proactively identifying opportunities to leverage … breadth of the CDW portfolio across managed services, workplace, cloud, security, infrastructure, lifecycle services, and associated technology solutions. Working alongside the Service Delivery Manager, who owns commercial and contractual governance, the TAM manages the technical relationship. This includes technical roadmap ownership, lifecycle and risk management, major incident ...

working with a global technology company who are seeking a proactive and experienced Finance Team Lead to oversee their shared service centre reporting function. This is a key leadership position responsible for driving high-performing, standardised service delivery, maintaining strong financial controls, and ensuring exceptional service … Lead you will: Lead, motivate and develop a high-performing team, setting goals and driving performance. Manage team workloads with flexibility to ensure excellent service across regional time zones. Build strong relationships with stakeholders, proactively gathering feedback, resolving issues, and implementing improvements. Support continuous improvement projects to drive efficiency ...

shaping the future of shared care information across health and care organisations. You will act as the technical subject matter expert for the service, leading system enhancements, integrations, testing, technical assurance, supplier engagement and the resolution of complex incidents. Working closely with NHS partner organisations, clinical and digital teams … secure, reliable, effective and aligned with local, regional and national interoperability priorities. You will bring significant experience of healthcare interoperability, systems integration or digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive and people-focused ...

shaping the future of shared care information across health and care organisations. You will act as the technical subject matter expert for the service, leading system enhancements, integrations, testing, technical assurance, supplier engagement and the resolution of complex incidents. Working closely with NHS partner organisations, clinical and digital teams … secure, reliable, effective and aligned with local, regional and national interoperability priorities. You will bring significant experience of healthcare interoperability, systems integration or digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem ...

them through the design of multi-function shared services models, helping them effectively utilise enabling technology platforms, and supporting the transition from fragmented, legacy delivery to consolidated, AI-augmented operations. You will provide client-side advisory across the full lifecycle of transformation: from vision and business case through … support on related or other projects. Key responsibilities: We are looking for experienced transformation consultants who understand the full lifecycle of shared services delivery — from operating model design and sourcing strategy through to technology enablement and change management. We are looking for adaptable people who bring deep industry credibility ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile ...

thrive professionally and personally.Role TitleSupervisorRole LevelSpecialistLocationBrentwoodRelationshipsInternal: Team/EngineeringExternal: Clients/SuppliersMain Duties and ResponsibilitiesThe Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning of Critical … Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL’s vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills.Key ResponsibilitiesTo represent ...