26 to 50 of 51 Service Delivery Jobs in the East of England

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

make food a vital part of the educational experience. Citrus Customer Mobilisation Work with the Project Manager and school facing colleagues to ensure smooth delivery and implementation of the Citrus product. Conduct school operational readiness checks including hardware commissioning, Wi-Fi viability, device login validation and general site readiness. … school ICT, workflow and training gaps, and any platform defects to the Citrus Platform Specialist. Collaborate with the Project Manager to ensure Citrus delivery aligns with wider customer mobilisation activity. Operational Support Ensure schools understand their own and parent activities and are fully prepared for them Product Development Support ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

first point of contact for IT support across the business, handling a wide range of technical issues while ensuring a high standard of service delivery and documentation. Working closely with the wider IT team, you'll support users both locally and across the wider organisation. Key Responsibilities Provide ...

join a growing MSP and take ownership of procurement across hardware, software, licensing and services. * Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. * Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. * Salary … plus benefits. * To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced IT Procurement Manager to take ownership of procurement operations ...

team, you will lead incident response activities, champion a culture of continuous improvement and collaborate with engineering teams to embed reliability into service design. You will define and evolve reliability standards, contribute to capacity planning and performance optimisation, mentor fellow engineers and help shape the tools, platforms and practices … that support reliable service delivery at scale. Location/WFH: You'll join a highly talented, diverse team in the Cambridge office twice a week where you can enjoy a great team atmosphere with free lunches and problem solving sessions. About you: You have strong experience ...

seeking an experienced IT Helpdesk Manager/Helpdesk Team Leader to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 7 - 10 support engineers, you will be responsible for the day-to-day management ...

Fire & Security Engineer to cover Essex and the surrounding areas. The company has built a strong reputation through long term client relationships and quality service delivery, and they place a strong focus on supporting and developing their engineers. The successful engineer will work across a mix of commercial … residential sites carrying out installation, service, and maintenance work on a range of fire and security systems. Role Responsibilities Installation, servicing and maintenance of fire alarm systems, CCTV, intruder alarms and access control Fault finding and diagnosing system issues Carrying out small works, upgrades and system additions Ensuring ...

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATOR Excellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement. * Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business. * Ideal … Supporting the implementation of automation initiatives using tools such as Power Platform and workflow automation solutions. * Working with operational and technical teams to improve service delivery processes. * Establishing process KPIs and reporting on operational performance. * Supporting ISO 27001 and ISO 9001 compliance and audit readiness activities. * Working with ...

exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement, combining technical and stakeholder engagement skills to enhance service delivery and organisational performance. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel … your SPAM, so please keep checking all your emails if applying. Person Specification Experience Essential Communication of performance related detail in reports and presentations Delivery of performance improvement using known tools (eg PowerBI/excel Awareness of contracts, Key Performance Indicators and NHS performance Staff supervision and management Desirable ...

technical authority across cloud, on-prem and front-end platforms in a 24/7 operational environment? This role sits at the heart of service reliability, where you will diagnose and resolve complex, high-impact incidents across applications, infrastructure and cloud services. Acting as the senior escalation point … will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services. You will work across modern technologies including AWS, Azure, Linux, Windows, APIs and serverless platforms, collaborating closely with internal teams and external suppliers. Alongside hands-on technical problem ...

Helpdesk Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. The Role Leading a team of 5 support engineers, you will be responsible for the day-to-day management of the Helpdesk … function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. Key Responsibilities: Act as the primary 3rd Line ...

completing repairs, carrying out routine maintenance, and ensuring equipment uptime for a key client location. You'll work closely with the wider engineering and service teams to maintain a high standard of service delivery and contribute to a positive customer experience. Key Responsibilities Diagnose and resolve technical … connected devices Perform routine maintenance, updates, and component replacements Assist with equipment configuration and installations Work within agreed SLAs and maintain accurate service call logs Report recurring issues to support proactive resolution Maintain site stock levels and ensure parts are used efficiently Build strong working relationships with on‑site ...

that deliver the best outcomes for individual properties and the wider portfolio. Analyse asset performance, cost trends and benchmarking data to understand impacts on service delivery and long-term investment plans. Update portfolio tools, systems and performance parameters in response to business changes and evolving requirements. Support … production of management information, portfolio performance reports, KPIs, delivery plans, cost monitoring, forecast spend and completion reporting. Lead on data and system improvements, maintain accurate portfolio records, and contribute to larger scheme appraisals, feasibility studies and regeneration projects. What we’re looking for GCSEs in English and Maths ...

growth. The Opportunity As the Enterprise Account Manager, you'll be responsible for managing and developing a portfolio of high-value customers, ensuring exceptional service delivery while identifying opportunities to expand existing relationships. Working closely with technical and operational teams, you'll become a trusted advisor to your … cross-selling opportunities across the customer base Develop and execute account plans focused on growth, retention, and customer satisfaction Collaborate with internal technical and delivery teams to create tailored customer solutions Conduct regular customer reviews and strategic business discussions Travel across the UK, with occasional travel across EMEA ...

join a growing MSP and take ownership of procurement across hardware, software, licensing and services. * Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. xkybehq * Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. * Salary Please click ...

join a growing MSP and take ownership of procurement across hardware, software, licensing and services. * Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. * Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. * Salary ...

candidate will be relatively local to the office. Duties : Strong client manager/client success experience Ability to ensure the best in terms of service delivery A proven track record of Account Management Excellent interpersonal skills Ability to build strong relationships with clients/Retention of business Proven ...

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corporations with rapid company growth plans taking ...

Director role with enterprise-wide impact. This is a strategic leadership position focused on leveraging digital, data, and technology to improve operational performance, simplify service delivery and enhance outcomes for both customers and employees. The Role As Digital Transformation Director, you will shape and lead the organisation … technical position. You will play a critical role in enabling the organisation to: Improve profitability through automation, integration, and enhanced performance insights Develop new service offerings, supporting future programmes and market opportunities Drive organisational transformation, enabling a more integrated and scalable operating model Support sustainable growth, building digital foundations ...

contribute to strategic initiatives while also being a trusted point of contact for day-to-day technical support, system stability, cybersecurity and service delivery. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects … communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud ...

solutions. Negotiating commercial agreements and converting quotations into long-term trading accounts. Working closely with operations and pricing teams to ensure smooth onboarding and service delivery. Managing sales activity, pipeline progression, and market awareness to achieve GP and new business targets. Travelling to customer meetings expected a minimum ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Support the delivery, development and improvement of DevOps services, systems and IT projects. Provide senior technical support across key applications so staff and students have reliable systems … Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Good understanding of Azure design, not just AWS, because Azure is set up and managed differently. Relevant qualification in IT, Computing ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … application. Experience Essential Experience of working with clinical staff, medical consultants and other senior managers. Experience of delivering projects to tight deadlines. Experience of delivery of benefits from the implementation of technology/services. Desirable Experience of managing clinical and/or operational services within the NHS. Experience ...