1 to 25 of 36 1st Line Support Jobs in England

Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support … operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/ ...

Title: Support Engineer Location: Cheadle SK8 3GZ Salary: £22k - £26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various … , Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support ...

1st Line Support Analyst We are seeking a motivated and customer-focused 1st Line Support Analyst to join a growing support team based in Hertfordshire. This is an excellent opportunity for someone with a genuine interest in technology … using a workforce and operational management platform, assisting with technical queries, troubleshooting issues, and delivering a high standard of customer service. Key Responsibilities Providing 1st line support to customers via telephone, email, and ticketing systems Logging, updating, and managing support tickets accurately ...

1st/2nd Line Support My client is seeking a proactive and customer-focused 1st Line/2nd IT Technician to join our growing IT team. This is a fantastic opportunity for someone with a passion for technology and strong Microsoft … service. Working across Microsoft 365, Intune, and endpoint devices, you’ll play a key role in keeping the business running smoothly. Key Responsibilities Provide 1st line support to users via phone, email, and ticketing systems Troubleshoot issues across Windows 10/11, Microsoft ...

1st Line Support Engineer - £25,000-£34,000 We're working with a growing IT services provider based in London who are looking to add a 1st Line Support Engineer to their service desk team. This is an excellent opportunity … someone early in their IT career to join a fast-paced environment with clear progression into 2nd line support. Responsibilities: Providing 1st line support via phone, email, and ticketing system Logging, managing, and resolving support tickets within agreed SLAs Supporting users ...

Support Technician (1st Line) Location: Sywell, Northamptonshire Full-time | On-site | Job ref: IT001 | Closing date: 30th June 2026 About the role As an IT & AV Support Technician (1st Line) at Elevations, you’ll play a vital role in keeping … enjoys problem-solving, takes pride in helping others, and values being part of a collaborative, people-first environment. What you’ll be doing Provide 1st line IT support, resolving day-to-day technical issues and identifying when escalation is required. Support colleagues with ...

1st Line Support … Engineer - Ellesmere Port - £25-£27k - 12 month FTC The1st line Support role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within ...

Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line … nights on/4 days off (12-hour shifts) Key Responsibilities Act as the single point of contact for incidents, requests, and events Provide 1st line support via phone and remote tools Troubleshoot hardware, software, application, and network issues Log, prioritise, update, and escalate tickets ...

title: 1st Line Support Technician Salary: up to £29k Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process … looking for a long-term role. The ideal candidate will be someone who is a team player and dedicated. Responsibilities: Support for PCs and servers remotely and on-site (Win & 2022) Installing PCs/upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts ...

1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft … searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous ...

opportunity you’ve been waiting for. We’re recruiting for a growing and forward-thinking Managed Service Provider based in Redhill , looking for a 1st Line Support Technician to join their friendly and supportive team. This is not your typical tech environment — personality, attitude … already started your IT journey, if you’re motivated, approachable and eager to develop, they want to hear from you. Job Title: 1st Line Support Technician Location: Redhill, Surrey (own transport essential) Salary: £27,000 – £32,000 DOE What’s in it for you? Clear ...

1st Line Technical Support - French & English Speaking Location : Ideally, hybrid to Tunbridge Wells, Kent, but flexible for the right candidate VisionTrack is a leading provider of video telematics solutions, delivering innovative technology that helps fleets improve safety, performance and operational efficiency. This is an exciting … join us as we continue to expand our French customer base. We are looking for a fluent French and English speaker to join our 1st Line Technical Support team, supporting customers with technical queries, service tickets and remote troubleshooting across our video telematics products ...

1st Line Support Salary: Up to £25,000 depending on experience plus excellent large company benefits a Location: South West London (SW20) - Hybrid working Job Type: Permanent We are offering an exciting opportunity for an aspiring technical professional to join a busy and growing help … Digital Workplace and IT Infrastructure, with a presence across multiple sites in the UK and Europe Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows ...

working 12-hour shifts on a 4 days on/4 days off pattern, with rotating days and nights. The role will involve: Providing 1st line support across hardware, software, connectivity, password resets and Microsoft 365 Logging and managing tickets via phone, email and self … line teams Supporting business-critical systems in a busy operational environment Ideally you will have: Minimum 2 years’ service desk or 1st line IT support experience Good knowledge of Windows, macOS, Microsoft 365 and basic networking Experience with ITSM or ticketing tools, ideally ...

1st Line Service Desk Analyst Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a 1st Line Service Desk Analyst to join their support team. This … role will suit someone with previous IT support or service desk experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide ...

TRAINEE/1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers in a 1st … Line IT Support role. This position is a Contract/Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever ...

First Line Support Analyst - Salesforce/CRM Hybrid - North West (Runcorn area) Competitive Salary + Benefits Healthcare/Regulated Environment We're currently supporting a well-established healthcare organisation who are investing heavily into their digital platforms and customer systems. They're looking for a First … Line Support Analyst to join their internal applications team supporting a Salesforce-based platform used by both internal teams and external healthcare professionals. This is a great opportunity for someone coming from an Application Support, CRM Support or Service Desk background ...

1st Line Technical Support - French & English Speaking Location : Ideally, hybrid to Tunbridge Wells, Kent, but flexible for the right candidate VisionTrack is a leading provider of video telematics solutions, delivering innovative technology that helps fleets improve safety, performance and operational efficiency click apply for full ...

currently looking for a proactive and organized 1st Line IT Support Technician to join our team. In this role, you will be the first point of contact for our employees, specifically supporting our fast-paced Call Centre operations. For key tasks training will be provided. … Configuration: Preparing, configuring, and deploying laptops; installing Windows operating systems and drivers. IT Administration: Providing basic administration for Active Directory . Hybrid Cloud Support: Assisting with the administration of our hybrid environment, including on-premise domains and Microsoft Entra ID Requirements: Networking Knowledge: Basic understanding of networking fundamentals ...

First Line Support Executive Location: Southend-on-Sea (Hybrid Working) Salary: £26,000 - £29,000 pa + Benefits Targa Viasat UK, part of the international Targa Telematics Group is growing and we’re looking for a First Line Support Executive to join … build specialist knowledge in telematics, connected vehicle technology and IoT within a supportive forward-thinking company. What you’ll be doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving ...

First Line IT Support Technician Leyland Fully on Site upto £32k Monday to Friday We are looking for a proactive and customer-focused First Line IT Support Technician to join the IT service team of one of our Leyland based clients within … manufacturing. In this role, you will be the first point of contact for all technical enquiries, providing fast, friendly, and effective support to users across the organisation. You will help troubleshoot a wide range of hardware, software, and network issues while ensuring a positive user experience at every ...

enthusiastic and qualified engineers based in Arborfield, Reading. The multi-levelled engineers are highly qualified in HP and Microsoft technologies and provide IT support to companies of all sizes in the area. itQED is a young and dynamic company offering great opportunities in the IT industry … potential for good career progression. About the role: This is an opportunity to join a Managed Services Provider as a First Line IT Support Apprentice. Along with other first line engineers, you will be the first port of call for all IT queries, working ...

client is an expanding IT Service Provider based in Horsham, who is now looking for a motivated Apprentice IT Support Technician to join their growing team. This is a great opportunity for someone who enjoys technology, solving problems, and learning how business IT systems work in the real … neatly and safely. A positive attitude and willingness to learn are more important. What You Will Be Doing: You will learn how to support business customers with a wide range of IT issues, from simple user queries through to more technical troubleshooting Your role will include: Logging, managing ...

Title: First Line Service Desk Analyst Location: Leicester Salary: £25,400 Overview: A leading organisation is currently seeking a motivated and customer-focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst … serve as the first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support ...