26 to 50 of 52 1st Line Support Jobs in England

First Line Support Analyst (Contract - Nights) Location: Bristol area Shift Pattern: Nights (shifts between 19:00-07:00) Clearance: Active SC (essential) Start: January 2026 Overview We are supporting a secure, high-availability IT environment and are looking for a First Line Support … incidents and service requests, with responsibility for accurate logging, first-time resolution where possible, and effective escalation within agreed SLAs. While primarily first line, the role includes light second-line responsibilities depending on experience. Training will be provided, and attitude, reliability, and communication skills ...

summary The First Line Support Associate in the IT team plays a crucial role in ensuring the smooth operation of our organisation's technology infrastructure. The primary responsibility will be to provide timely and effective technical support to end-users, addressing a wide range … applications to resolving hardware malfunctions, the postholder will be the first point of contact for individuals seeking assistance with IT-related matters. The First Line Support Associate is responsible for logging reported faults and requests for the 1,500 Bromley Healthcare users using the Service Desk ...

Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits package The Opportunity for you… If you’re early in your networking career and want to join a service provider where you’ll get real exposure … demand and are looking for people who are keen to learn, take responsibility, and build a career in networking. The Role As a 1st Line Network Support Engineer, you’ll be the first point of contact for customers and partners when issues arise, playing ...

role in resolving day-to-day issues, supporting new starters, and ensuring technology enables the organisation to operate effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft … asset inventories, documentation and “how-to” guides Support desk moves, office IT setup and general IT tasks Experience Required Experience in a 1st line IT support or IT service desk role Working knowledge of Windows OS and Microsoft 365 Understanding of IT support ...

Support Engineer/1st line - Windows/365/networks Looking to build your IT career in a fast-paced, customer-focused environment? Join a leading technology-driven business supporting nationwide operations-where your problem-solving skills and energy will make a real difference every … pressure and manage your workload effectively. A genuine interest in technology and a desire to develop your skillset. IT Support Engineer/1st line - Windows/365/networks Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. ...

Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support … opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications ...

Nicholas Howard are looking for a Technical Support Engineer to join a growing professional services client, providing in-house 1st Line support to staff across multiple locations in the UK. We are looking for candidates with a sound foundation in IT Support … system will be very very beneficial, as well as good documentation skills to manage escalations. This role presents a great opportunity for a support technician looking to join a growing and professional environment, working as part of a larger centralised support team with the chance ...

1st Line IT Service Desk Analyst (Inside IR35) Are you a people-focused IT professional with great communication skills and a passion for problem solving? We’re looking for a 1st Line IT Service Desk Analyst to be the first point of contact … service desk tools Log, investigate and resolve issues at first point of contact where possible Escalate incidents effectively while meeting SLA targets Support day-to-day IT admin, documentation and service improvements What we’re looking for Excellent communication skills and a confident, customer-focused approach Comfortable using ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect … their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board and off-board users. ...

Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video … with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process service requests. ...

currently looking for a proactive and organized 1st Line IT Support Technician to join our team. In this role, you will be the first point of contact for our employees, specifically supporting our fast-paced Call Centre operations. For key tasks training will be provided. … Hardware Configuration: Preparing, configuring, and deploying laptops; installing Windows operating systems and drivers. IT Administration: Providing basic administration for Active Directory. Hybrid Cloud Support: Assisting with the administration of our hybrid environment, including on-premise domains and Microsoft Entra ID Requirements: Networking Knowledge: Basic understanding of networking fundamentals ...

National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support. The preferred … candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor … emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of first-time fix rate to achieve Service Desk targets. Maintain detailed and accurate records of actions taken to support ...

Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. The Business: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area they offer a wealth of IT services such as - PC Support, IT Security & Hosted Services, Field Services and much more to diverse businesses both locally and throughout the UK. The Role: You will be working ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

real impact, this could be the perfect next step for you. 🔧 What You’ll Do In this customer-facing role, you’ll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles … mobile devices, printers, and meeting room equipment. Assisting with backup and disaster recovery solutions using Veeam. Ensuring accurate, detailed documentation of systems and support tickets. Applying security best practices across on-premise systems. Managing and escalating tickets as needed, keeping users informed throughout the process. 🌟 What You Bring ...

exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manufacturing company based in Barnsley. The ideal person would have a strong interest in IT and enjoy problem solving. The role entails the logging and diagnosis of issues which can either be resolved … escalated to the appropriate team. Responsibilities: Handle support requests via phone or ticketing system. Log, categorise and prioritise tickets accurately and according to urgency. Ensure that tickets are responded to in a timely manner. Escalate complex problems to the relevant team where required. Maintain an accurate record ...

global client based in Spennymoor has an urgent requirement for an IT Support Engineer to join on a rolling contract basis. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding … users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

global pharmaceutical client based in Chalfont St Giles has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your … career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...