26 to 50 of 77 1st Line Support Jobs in England

Role: 1st Line Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk … first point of contact for IT support queries via phone, email, and ticketing systems Diagnose and resolve 1st line issues across desktops, laptops, and user accounts Escalate more complex incidents to 2nd/3rd line teams where required Manage and update support ...

First Line Support Engineer Yate, Bristol Up to £29,000 per annum VIQU have partnered with a growing organisation who are expanding their IT capabilities and so hiring an IT support engineer to provide first line IT support … last year, meaning you will gain broad exposure to the IT sector across cloud, infrastructure, networking and IT systems. Duties of the First Line Support Engineer: Perform first and second line IT support to a range of users within the company. Support ...

client is a successful and established Financial Advice business based in Horsham They are currently looking for a 1st Line support Technician to join their IT arm The role Provide excellent customer service & technical solutions to end-users including staff & contractors. Aim to resolve 1st … line issues, escalating complex issues to 2nd or 3rd line support as necessary once all investigative avenues are exhausted, as required, following IT procedures. Configuring laptops, mobile phones, tablets & printers for office based & remote staff in line with changes to staff, including ...

TRAINEE/1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers in a 1st … Line IT Support role. This position is a Contract/Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding ...

TRAINEE/1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers in a 1st … Line IT Support role. This position is a Contract/Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding ...

1st Line Support Engineer – Be the first voice they trust. £25,000 – £28,000 | Fareham, Hampshire | Full-time onsite Everyone starts somewhere in IT. But not every 1st line role sets you up properly. Some are just ticket factories... Reset passwords. Move … experience across a wide range of technologies Team : Supportive environment where you can ask questions and develop Progression : A solid foundation into 2nd line and beyond What’s the role really about? You’ll be the front door of the IT team. Taking calls. Responding to tickets. Helping ...

1st Line Support/Helpdesk – Waterlooville (Hybrid) £28,000 My client … looking for a dependable Service Desk Engineer to join the team. You’ll be the first point of contact for customers, providing structured first-line support across incidents and service requests while ensuring clear communication and reliable service. Responsibilities: Resolve first-line incidents ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever ...

Title: First Line Support Manager Location: Winchester with a minimum of 3 days on-site Salary: £33,000 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands ...

First Line IT Support Stockport Retail Up to 28,000 basic plus bonus Zachary Daniels are recruiting First Line IT Support for a fast growing, award winning retailer in Stockport. This a Monday - Friday role, with a basic salary … plus additional benefits and guaranteed bonuses We are looking for a friendly and proactive individual to join their IT team as a First Line Support Analyst. The Company: Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic ...

Role: 1st Line Support Engineer Location: Southampton (Hybrid) Salary: £25,000 £28,000 Cutting-Edge Finance Group Modern Tech Stack Hybrid Working Clear Progression Path Were partnered with a fast-growing, tech-driven finance group based in Southampton , known for their innovative approach to data ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details ...

this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Desk Specialist/1st line support Location: Bristol 5 days on site Contract Type: 6 months - possibility for extension We're looking … first point of contact for incidents and service requests via JIRA/service desk · Log, categorise, triage, and resolve tickets, escalating to 2nd line where required · Perform daily system health checks and proactively log/manage issues · Review weekend batch streams and backup performance, escalating exceptions · Manage user ...

Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000 We’re working with a market-leading organisation within the automotive and telematics space, seeking a Technical Support Advisor to join their growing team. This … excellent opportunity to join a business with cutting-edge technology, strong industry partnerships, and a clear focus on employee development and wellbeing. Responsibilities Provide 1st line technical support to customers, resolving queries or escalating where required Manage inbound/outbound calls and case workloads ...

energy to build rewarding IT careers. They’ll teach you the tech — you just bring the spark (and a little knowledge!) Job Title: 1st Line Support Technician Salary: £27,000 – £32,000 (dependent on experience) Location: Redhill, Surrey (own transport essential) Why Join? Clear routes … just take another job. Expect a steep but rewarding learning curve, a supportive team behind you, and the chance to grow from support technician to skilled IT professional — with recognised training to back you up. Ready to grow your career in tech — starting with who you are today ...

First Line Support Advisor Newark £28,000 Full Time | Permanent | 4 Days On, 4 Days Off | 4 Nights On, 4 Nights Off Eaton Syalon are working with a growing technology business to recruit a First Line Support Advisor to join their team. … joining a supportive, hands-on environment, gaining exposure to networks, cloud systems, and real-world technical support. What Youll Be Doing Providing first-line support to customers via phone and email Troubleshooting basic IT, network and connectivity issues Escalating more complex technical problems to senior engineers ...

First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service to end users. What you'll be doing: * Handling ...

world infrastructure and physical assets, supporting everything from day-to-day operations through to long-term planning. We're looking for a bright, personable 1st Line Customer Support professional to join a friendly and fast-paced team. This is a blended role combining: Front-line customer support Technical training delivery Documentation and content creation You'll work closely with experienced team members to support customers, resolve issues, and deliver high-quality training and resources. What We're Looking For Essential: Minimum 1 years' experience in IT/software support ...

First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns click apply for full job details ...

recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support … processing and operational data, making it ideal for someone looking to develop technical skills within a structured and supportive environment. Key Responsibilities Provide first-line support to customers, resolving system and transaction queries Troubleshoot issues relating to system configuration, integrations and operational processes Manage customer onboarding ...

Support Helpdesk Advisor Based in Leyland Upto £28k Entry, apprenticeship type or 2nd stage career opportunity.We are looking for a proactive and customer-focused First Line IT Support Technician to join an IT service team. In this role, you will be the first point … contact for all technical enquiries, providing fast, friendly, and effective support to users across the organisation. You will help troubleshoot a wide range of hardware, software, and network issues while ensuring a positive user experience at every interaction. Key Responsibilities Act as the first point of contact ...

Title: First Line Customer Support Salary: £27,600 Hours: Full Time Location: Earlswood, Solihull Description: We are currently looking to recruit an enthusiastic team player to join our clients First Line Customer Support team. They are a family run, successful and well … Customer Service, ideally with IT is required. Key Duties: To work closely with businesses over the phone, email and live chat, to provide support and training for both software and hardware Ensure that customers receive full set up and ongoing support for full range of software ...

First Line Support Advisor Newark £28,000 Full Time Permanent 4 Days On, 4 Days Off 4 Nights On, 4 Nights Off Eaton Syalon are working with a growing technology business to recruit a First Line Support Advisor to join their team. ...

First Line IT Support Analyst Join one of the biggest names in mens fashion in the UK as a First Line IT Support Analyst providing IT support, service desk and helpdesk technical support across hardware, software and network … systems in a fast-paced environment. If youve also worked in the following roles, wed also like to hear from you: IT Support Engineer, Service Desk Analyst, Desktop Support Engi click apply for full job details ...

First Line Customer Support Location: North East, Bristol Salary: £27,000 per annum + On Call Contract: Fulltime, Permanent Are you tech-savvy, people-focused and ready for a role that mixes hands-on customer support with occasional face-to-face training … looking for a confident Customer Support Specialist to join a friendly, growing team in North East Bristol. You’ll deliver expert support from the office/hybrid most of the time, with occasional travel to client sites to deliver system training. Why this role rocks: Hybrid ...