Permanent Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements. … control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications More ❯
Remote Based, North West, Manchester, United Kingdom Hybrid / WFH Options
Agile Recruit
ll play a key role in developing, customizing, and integrating Dynamics 365 and Power Platform solutions to support critical business operations. Key Responsibilities Develop, customize, and configure Dynamics 365 CRM solutions Build and maintain Power Platform components (Power Apps, Power Automate, Power BI) Create custom plugins, workflows, and integrations Collaborate with stakeholders to translate business needs into technical solutions Troubleshoot … and optimize system performance Requirements 3 years’ experience developing in Dynamics 365 CRM Strong skills in C#, .NET, JavaScript, HTML, and TypeScript Experience with Power Platform (Power Apps, Power Automate, Power BI) Familiarity with Dataverse and Azure integrations Understanding of REST APIs and system integrations Must be resident in the UK and eligible to work without sponsorship Desirable Skills Microsoft More ❯
SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of … a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on … Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts. Act as the strategic lead More ❯
SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of … a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on … Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts. Act as the strategic lead More ❯
SENIOR CRM MANAGER UP TO £60,000 HYBRID - LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of … a new East London office and a people-first mindset, they're proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You'll manage and mentor a team of three CRM specialists, act as the go-to expert on … Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you'll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts. Act as the strategic lead More ❯
london (city of london), south east england, united kingdom
Harnham
SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of … a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on … Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts. Act as the strategic lead More ❯
SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of … a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on … Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts. Act as the strategic lead More ❯
HubSpot CRM Manager £45,000 - £50,000 Moorgate Hybrid role - 1 day a week at home A growing education consultancy near Moorgate is seeking a HubSpot CRM Manager to oversee the current HubSpot instance and lead the setup of a new Australia/NZ instance. The role includes supporting various teams with workflows, automation, reporting, and integrations, maintaining data hygiene … optimising campaigns, and driving strong adoption across the business. The role: HubSpot & CRMManagement Manage Sales, Marketing, and Operations Hubs, including workflows, pipelines, automation, and reporting Maintain accurate customer and prospect data, oversee imports, cleansing, deduplication, compliance, and enforce data hygiene best practices Provide training and ongoing support to teams to maximise HubSpot and CRM capabilities Campaigns & Marketing Automation Build … including workflows, pipelines, automation, and team training Oversee integrations, API management, data migration, and Knowledge Base maintenance Support ad hoc projects and operational processes across teams The ideal HubSpot CRM Manager: Minimum 4+ year's CRM development and management experience Experienced with HubSpot Sales and Marketing Hubs Skilled in large datasets, CRM migrations, and automation campaigns Results-driven, with strong More ❯
Our client are a fast growing digital business. They are now looking for a CRM Executive to own the email channel and manage the set-up and ongoing maintenance of CRM. Central to the role will be using data analysis and market insights to continuously optimise marketing. The CRM Executive will work closely with the Marketing team to ensure campaigns … are fully integrated across the marketing communications mix, ensuring the sharing of results, ideas and best practice across the business. MAIN DUTIES & RESPONSIBILITIES Reporting to the Head of CRM, you will: Triggered Comms Review the set up and categorisation of triggered comms and make improvements Produce regular reporting and monitoring of trigger comms to ensure all comms are sending with … the IT team Review the creative to ensure designs are consistent and on brand Set up new lifecycle email programmes to maximise customer retention and reduce churn. Promotional and CRM Comms Manage promotional emails, from content planning, to creation, testing, on time deployment and analysis Build emails using simple drag and drop email editor tool Manage all CRM campaigns and More ❯
the delivery of operational excellence across TTI EMEA Customer Service by managing KPIs, analyzing processes, and driving efficiency improvements. In addition, as a key user for Salesforce Service Cloud CRM, the Distributor Portal, and the Sales CRM, the role acts as the primary interface between Customer Service, Sales Business Units, Supply Chain and Technology & Business Process teams, ensuring that tools … and best-practice sharing across EMEA SBUs. Act as a change agent to implement new ways of working, ensuring adoption and sustainability. Systems & Key User Responsibilities Salesforce Service Cloud CRM : Act as key user, ensuring case management, workflows, and dashboards are aligned with business processes. Provide first-line support, testing, training, and feedback to IT for enhancements. Distributor Portal : Support … portal functionality, ensuring smooth access, order tracking, and self-service capabilities for distributors. Act as liaison with Sales BUs to capture requirements and escalate issues. Sales CRM : Serve as key user and trainer for local key users, ensuring usability, troubleshooting issues, and coordinating with IT on updates. Monitor system usage and adoption, championing continuous improvement and user engagement. Projects & Change More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
available for paternity leave, neonatal leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: The role of CRM Training and Support Expert is essential for ensuring the effective implementation of our CRM tools across departments. This outstanding opportunity enables you to develop the way our team engages with … cutting-edge technology and enhances operational efficiency. Your responsibility is vital in promoting a seamless CRM experience, allowing all users to optimize its potential. The ideal candidate will possess outstanding organisational abilities, a track record of successfully rolling out training initiatives, and delivering high-caliber support. Your skill in effectively interacting with a varied audience of users and interested parties … you will be doing: Analysing training needs extensively to determine, understand, and rank training and support needs for Sales and Business Development (SBD) and other key departments crucial to CRM user adoption and daily operations. Planning and crafting comprehensive training interventions, including crafting training syllabi, curricula, materials, and tools, and delivering both face-to-face and virtual training sessions. Planning More ❯
CRM & Data Strategy Analyst Hybrid - London Up to £46,000 Harnham is working with a well known luxury retailer to find a new CRM & Data Strategy Analyst to join their highly skilled CX team. The Role Joining a company with a strong global presence, your role will be to; Support the CRM & data analytics functions within Customer Experience Pull, analyse … and present data to inform decision making Translate data to strong insights with a storytelling approach Support the set up of data pipelines and segmentation for CRM campaigns Own the analysis and reporting for CRM to grow customer acquisition & engagement About You The ideal candidate for this role will have; 2-5 years experience in analytics roles Strong SQL skills More ❯
CRM & Data Strategy Analyst Hybrid - London Up to £46,000 Harnham is working with a well known luxury retailer to find a new CRM & Data Strategy Analyst to join their highly skilled CX team. The Role Joining a company with a strong global presence, your role will be to; Support the CRM & data analytics functions within Customer Experience Pull, analyse … and present data to inform decision making Translate data to strong insights with a storytelling approach Support the set up of data pipelines and segmentation for CRM campaigns Own the analysis and reporting for CRM to grow customer acquisition & engagement About You The ideal candidate for this role will have; 2-5 years experience in analytics roles Strong SQL skills More ❯
business is looking for a hands-on Business Systems Analyst to join its technology and operations function. This is a delivery-focused role where you’ll configure and enhance CRM platforms, design and deliver automation solutions, and produce clear reporting dashboards to support decision-making. What you’ll be doing CRM configuration: Own and enhance the firm’s CRM (DealCloud … Map current processes with stakeholders and replace manual tasks with automated workflows using tools such as Power Automate or RPA. Reporting & data flows: Deliver reporting dashboards (Power BI or CRM-native), with clean data models and automated data flows between systems (APIs/Connectors, Boomi a plus). Process improvement: Translate requirements into practical solutions; document, test and deliver enhancements … support adoption and efficiency. Governance: Ensure changes align to best practice in low/no-code security, change control and documentation. What you’ll bring Hands-on experience configuring CRM systems (DealCloud, Dynamics, Salesforce, Power Platform or HubSpot). Experience with workflow automation (Power Automate, RPA or similar). Knowledge of reporting tools, ideally Power BI, and confidence in producing More ❯
Dynamics CRM Developer - Dynamics 365 CRM - Power Apps - Power Automate - C# - .net The Lead Developer will lead one of two multi-disciplinary development teams in an Agile environment and developing hands-on solutions within the Dynamics 365 CRM. With regular stakeholder workshops, daily stand-ups, regular demos, retrospectives etc. where the development teams follow best practice such as Continuous Integration More ❯
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled … Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds Job Summary You will be working on Dynamics 365 CRM solution implementations for Cognizants public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics … using Gherkin acceptance criteria Experience managing agile delivery teams and team of business analysts Understanding of Design & Configuration Experience in Dynamics 365 In-depth knowledge of the Microsoft Dynamics CRM platform Experience in doing fitment analysis of customer requirements Knowledge in Performance tuning possibilities in Dynamics 365 implementations Experience in collaborating with business stakeholders for data integration and data migration More ❯
City of London, London, United Kingdom Hybrid / WFH Options
3Search
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
slough, south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
london, south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯