London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
understanding. THE ROLE: As a Customer Loyalty Insight Analyst, you will play a crucial role in driving insight across loyalty and life cycle activity. You'll work with marketing, CRM and analytics engineering teams to identify trends, improve retention, and optimise loyalty programmes. You can expect to: Analyse customer behaviour and loyalty performance to identify key retention drivers. Deliver data … led insights to inform customer engagement and reactivation strategies. Build and maintain dashboards and reporting for loyalty KPIs. Partner with CRM and Marketing teams to deliver targeted campaigns and recommendations. Present insight to senior stakeholders to influence strategic decision-making. YOUR SKILLS AND EXPERIENCE: Strong background in customer insight, retention or loyalty analytics. Advanced SQL skills, plus experience with Looker More ❯
SCV) to enable personalised, data-driven engagement. Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience. Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives. Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking. Feeding insights and success frameworks into global markets for … adoption and scaling. SKILLS & EXPERIENCE REQUIRED Proven experience in loyalty, CRM, or customer engagement strategy. Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI). Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders. Experience working cross-functionally and/or in international environments. Excellent More ❯
SCV) to enable personalised, data-driven engagement. Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience. Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives. Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking. Feeding insights and success frameworks into global markets for … adoption and scaling. SKILLS & EXPERIENCE REQUIRED Proven experience in loyalty, CRM, or customer engagement strategy. Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI). Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders. Experience working cross-functionally and/or in international environments. Excellent More ❯
SCV) to enable personalised, data-driven engagement. Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience. Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives. Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking. Feeding insights and success frameworks into global markets for … adoption and scaling. SKILLS & EXPERIENCE REQUIRED Proven experience in loyalty, CRM, or customer engagement strategy. Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI). Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders. Experience working cross-functionally and/or in international environments. Excellent More ❯
Surbiton, Surrey, South East, United Kingdom Hybrid / WFH Options
Hireful
the business, and get people genuinely excited about using the platform. To succeed, you'll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts in More ❯
Employment Type: Permanent
Salary: to 47K + 11% Pension, Amazing Bens, 25 Days rising
We have an exciting opportunity for a CRM Manager to join our growing marketing team at The Roof Gardens.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. About us The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre … in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens' community is united by open-mindedness, optimism and kindness, not defined by background. The role As a CRM Manager you will play a pivotal role in developing and delivering CRM strategies, email marketing campaigns, and digital communications to ensure engagement and retention across all stages of the member … journey. Acting as the gatekeeper of our brand, CRM Manager will ensure consistency, quality and alignment across all digital touchpoints. Ideal candidate must be data-driven, using insights and analytics to optimise campaigns, refine strategies, and drive measurable results. Key responsibilities Strategically plan, execute, and monitor email campaigns, optimising performance against data driven goals and KPIs. Design, build, and manage More ❯
CRM Developer (Adobe Campaign) £70,000 FTC (12 months) Hybrid – 3 days a week, London Bridge The Company A leading media group behind some of the UK’s most recognised publishing brands is looking for a CRM Developer to join its central CRM function. With a portfolio that includes major national newspapers, digital platforms, and broadcast channels, the company continues … ll help deliver end-to-end campaigns across email, push, and in-app channels. The team is highly collaborative, blending strategy, data, and design — you’ll work closely with CRM Managers to build workflows, develop automations, and optimise campaigns for a subscriber base of over 600,000. This is not a siloed technical position; developers are embedded in planning and … and Experience 3–5 years’ experience using Adobe Campaign (Classic or Standard) Strong technical understanding of data workflows, audience segmentation, and campaign automation Background in subscription or membership-based CRM desirable Confident with QA, testing, and troubleshooting Excellent communicator who enjoys working closely with marketing and data teams Comfortable using Jira and working in Agile environments What’s on Offer More ❯
CRM Developer (Adobe Campaign) £70,000 FTC (12 months) Hybrid - 3 days a week, London Bridge The Company A leading media group behind some of the UK's most recognised publishing brands is looking for a CRM Developer to join its central CRM function. With a portfolio that includes major national newspapers, digital platforms, and broadcast channels, the company continues … ll help deliver end-to-end campaigns across email, push, and in-app channels. The team is highly collaborative, blending strategy, data, and design - you'll work closely with CRM Managers to build workflows, develop automations, and optimise campaigns for a subscriber base of over 600,000. This is not a siloed technical position; developers are embedded in planning and … and Experience 3-5 years' experience using Adobe Campaign (Classic or Standard) Strong technical understanding of data workflows, audience segmentation, and campaign automation Background in subscription or membership-based CRM desirable Confident with QA, testing, and troubleshooting Excellent communicator who enjoys working closely with marketing and data teams Comfortable using Jira and working in Agile environments What's on Offer More ❯
input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear, actionable technical design documents. Advise clients on optimising their Dynamics 365 platform and help shape their long-term Enterprise … CRM roadmap. Oversee the successful implementation of Dynamics 365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise … in Dynamics 365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant More ❯
input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear, actionable technical design documents. Advise clients on optimising their Dynamics 365 platform and help shape their long-term Enterprise … CRM roadmap. Oversee the successful implementation of Dynamics 365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise … in Dynamics 365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant More ❯
input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear, actionable technical design documents. Advise clients on optimising their Dynamics 365 platform and help shape their long-term Enterprise … CRM roadmap. Oversee the successful implementation of Dynamics 365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise … in Dynamics 365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nigel Frank International
input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear, actionable technical design documents. Advise clients on optimising their Dynamics 365 platform and help shape their long-term Enterprise … CRM roadmap. Oversee the successful implementation of Dynamics 365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member’s contributions. Skills & Experience: Proven expertise … in Dynamics 365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant More ❯
CRM Campaign Executive • £30,000 – £35,000 • 12 month FTC • London | Hybrid 3 days in office Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. We are working with a leading organisation whose digital platforms and audience reach set them apart in the media world. This is a business where … real impact. They are committed to innovation, diversity, and creating engaging content for millions worldwide, offering you the chance to develop your career within a truly dynamic environment. The CRM Campaign Executive will support the delivery of the content marketing strategy, ensuring smooth and timely campaign deployment. You'll be at the centre of email marketing activity, reporting on campaign … performance and ensuring all digital communications align with brand tone and standards. Role Highlights – Deliver email marketing campaigns to agreed timelines and quality standards – Work with the wider CRM team to execute content across e-mail, social, and digital channels – Track, analyse, and report on campaign effectiveness weekly and monthly – Support database management and maintain the accuracy of email lists More ❯
Manchester Join a fast-growing Microsoft Partner, helping major organisations and leading brands transform their core business capabilities. You'll collaborate with talented teams to design and deliver innovative CRM solutions powered by Microsoft Dynamics 365 and the wider Microsoft ecosystem. Responsibilities Discovery Engage with clients to understand strategic goals, challenges, and CRM needs. Capture detailed functional and non-functional … solution approaches. Translate business needs into clear technical direction. Design Develop Dynamics 365 CE solutions aligned with client objectives. Produce concise and relevant technical design documentation. Advise clients on CRM strategy, roadmap, and best practices. Ensure solution design integrates effectively across the Microsoft stack. Delivery Oversee end-to-end Dynamics implementations with a focus on quality. Guide technical teams, ensuring … and knowledge sharing across teams. Promote an inclusive culture where all voices are heard and valued. Skills & Experience Essential: Proven experience architecting and delivering Microsoft Dynamics 365 CE/CRM solutions. Strong understanding of the Microsoft ecosystem (Power Platform, Azure, M365, AD). Advanced Dynamics 365 functional certification (Sales, Customer Service, or Marketing). Excellent communication skills with the ability More ❯
Manchester Join a fast-growing Microsoft Partner, helping major organisations and leading brands transform their core business capabilities. You'll collaborate with talented teams to design and deliver innovative CRM solutions powered by Microsoft Dynamics 365 and the wider Microsoft ecosystem. Responsibilities Discovery Engage with clients to understand strategic goals, challenges, and CRM needs. Capture detailed functional and non-functional … solution approaches. Translate business needs into clear technical direction. Design Develop Dynamics 365 CE solutions aligned with client objectives. Produce concise and relevant technical design documentation. Advise clients on CRM strategy, roadmap, and best practices. Ensure solution design integrates effectively across the Microsoft stack. Delivery Oversee end-to-end Dynamics implementations with a focus on quality. Guide technical teams, ensuring … and knowledge sharing across teams. Promote an inclusive culture where all voices are heard and valued. Skills & Experience Essential: Proven experience architecting and delivering Microsoft Dynamics 365 CE/CRM solutions. Strong understanding of the Microsoft ecosystem (Power Platform, Azure, M365, AD). Advanced Dynamics 365 functional certification (Sales, Customer Service, or Marketing). Excellent communication skills with the ability More ❯
highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate service delivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like LinkedIn Sales Navigator, and developing new client relationships through … preparing reports, and assisting in achieving team objectives are also core responsibilities. The ideal candidate should possess strong communication, negotiation, and analytical skills, with proficiency in MS Office and CRM systems. Knowledge of cybersecurity and experience in B2B or SaaS sales environments are advantageous. Minimum 3 years of proven experience in sales, account management, or a customer-facing role within … IT Services Strong knowledge of CRM systems and proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Interpersonal and negotiation skills with a problem-solving mindset Ability to manage multiple tasks and work collaboratively under deadlines Experience with lead generation tools and familiarity with sales pipeline management (desirable) Cybersecurity experience and B2B or SaaS More ❯
you'll do: Sales Strategy Development: Assist the Commercial Aviation Department in strategic planning, and execution of key initiatives to ensure alignment with overall business objectives. Partner/CustomerRelationshipManagement: Cultivate and maintain strong relationships with the key distribution partner serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service. … and business planning. Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems. Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities. What you'll need: Bachelor's … interpret data, generate insights, and make data-driven decisions to drive business growth. Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications. Strong understanding of satellite communications technologies, services, and industry trends. Ability to travel as needed for client meetings, conferences More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT & Partners Ltd
represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and casino … products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams within the time … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Frank International
of Dynamics 365 and collaborate with subject matter experts to: Understand client goals, challenges, and business needs. Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance. Design Translate client needs into smart, scalable Dynamics solutions. Create clear and relevant technical documentation. Guide clients in building their enterprise CRM roadmap using your subject … and supportive environment where everyone's contributions are valued. Share your knowledge and mentor others across projects and teams. Essential Skills & Experience: Strong expertise in Dynamics 365 CE/CRM and its role in driving business success. Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory. Ability to lead workshops, gather detailed requirements, and design client More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ingentive
AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business … Role As an Account Manager at Ingentive, you’ll lead strategic client relationships, drive commercial growth, and ensure successful delivery of Microsoft technology solutions, particularly across the Dynamics 365 CRM and ERP stack. You’ll act as the trusted advisor to your accounts, identifying opportunities to expand engagement and deliver tailored, AI-led transformation initiatives. This role blends technical insight … ensure smooth project execution and issue resolution. Lead client meetings, QBRs, and renewal discussions with professionalism and strategic insight. Maintain accurate records of client interactions, opportunities, and risks using CRM tools. Support bid management, contract renewals, and pricing negotiations. Represent Ingentive’s values of Passion, Performance, and Partnership in all client engagements Quality Measures Your performance will be measured against More ❯
AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business … Role As an Account Manager at Ingentive, you’ll lead strategic client relationships, drive commercial growth, and ensure successful delivery of Microsoft technology solutions, particularly across the Dynamics 365 CRM and ERP stack. You’ll act as the trusted advisor to your accounts, identifying opportunities to expand engagement and deliver tailored, AI-led transformation initiatives. This role blends technical insight … ensure smooth project execution and issue resolution. Lead client meetings, QBRs, and renewal discussions with professionalism and strategic insight. Maintain accurate records of client interactions, opportunities, and risks using CRM tools. Support bid management, contract renewals, and pricing negotiations. Represent Ingentive’s values of Passion, Performance, and Partnership in all client engagements Quality Measures Your performance will be measured against More ❯
the UKI and wider EMEA region: Events Management: Plan, coordinate, and lead impactful events, including hosted events, sponsorships, workshops, and webinars, covering the entire end-to-end process. Data & CRM Operations: Manage post-event lead operations, including timely and accurate upload of leads into Salesforce. Build and maintain Salesforce dashboards and reports to track performance, pipeline influence, and ROI. Campaign … Regional Knowledge: Proven track record in B2B marketing across EMEA markets, with deep understanding and specific knowledge of the UKI markets highly desirable. Tool Proficiency (MUST HAVE): Expertise in CRM systems (Salesforce), marketing automation tools (e.g., Eloqua), and analytics platforms (e.g., Tableau, Power BI). Core Skills: Exceptional project management, strong attention to detail, and robust analytical skills to monitor More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Exile Group
data accuracy, streamlining marketing automation workflows, and enabling internal teams to make informed, data-driven decisions. This is an excellent opportunity for someone looking to build their career in CRMmanagement or marketing operations. Experience with Salesforce or Account Engagement is highly desirable. Duties and Responsibilities: Data Management & Quality ● Administer and maintain the marketing database in Salesforce and Account Engagement … with industry trends, emerging technologies, and best practices in database management and marketing automation. Skills & Qualifications ● Educated to degree level; preferred fields include Marketing, Business, Information Systems or equivalent. ● CRM experience is required, 1 to 2 years. ● Strong proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUPs/XLOOKUPs, formulas, data analysis, and data cleansing). ● Excellent attention to detail with … deadlines. ● Good communication and collaboration skills for working across teams. ● Familiarity with Salesforce and Account Engagement (desired but not essential - training will be provided). ● Understanding of marketing databases, CRM systems, or marketing automation tools is a plus. The job holder will do all above tasks within his/her level of skill and ability Who We Are: Exile Group More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Changing Social
Q&A drop-ins, and knowledge-sharing to embed new ways of working. Keep abreast of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities. CustomerRelationshipManagement & Pre-Sales Build and maintain long-term client relationships. Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities. Contribute to proposals and presentations … change management tools and methodologies. Strong analytical, problem-solving, and decision-making skills. Ability to communicate complex technical ideas clearly to non-technical audiences. Excellent stakeholder engagement and customerrelationshipmanagement skills. Confident in facilitating workshops and training sessions. Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities. Core Competencies Knowledge & Experience: Advanced knowledge of Microsoft More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
Inspiring Search
Are you passionate about B2B marketing?, Are you proficient in email marketing, content creation, and with the use of CMS/CRM tools? OurIT services and solutions provider client has an opening for a Vendor Marketing Executive . Role Overview As our Vendor Marketing Executive, you'll serve as the vital link between us and our technology partners. Youll activate … communication, methodical, analytical, willingness to learn and creativity, whichwill go a long way. Skill Set: Proficiency in email marketing, content creation, campaign execution, analytics, and use of CMS/CRM tools. Communication : Excellent written and verbal skills; ability to collaborate with diverse stakeholders. Organization : Strong project management skills, attention to detail, and ability to meet deadlines. Adaptability : Comfortable handling multiple More ❯