About sales-i UK Ltd., a SugarCRM Company From the very beginning, SugarCRM had a unique vision: to offer a different kind of customerrelationshipmanagement (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. Our diverse … new partners to recruit in specific vertical markets, with logical geographic coverage to mitigate channel conflict. The primary focus will be Value-Added Resellers (VARs) with domain knowledge in CRM and ERP, although there could be considerations for Systems Integrators (SIs), Managed Service Providers (MSPs), or other organizations that promote and sell the company's SaaS solutions. Impact you will … moving parts in a complex machine and have a results-driven mindset. Preferred Skills & Knowledge: Business plan development Data analysis/Reporting Partner program/contract Planning and coordination CRM & ERP Highly skilled in working in matrix organizations: Channel operations, Sales/Sales methodology, Marketing/lead gen planning, Support, Services, Enablement, Alliances We understand that no candidate is perfectly More ❯
About sales-i UK Ltd., a SugarCRM Company From the very beginning, SugarCRM had a unique vision: to offer a different kind of customerrelationshipmanagement (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. Our diverse … new partners to recruit in specific vertical markets, with logical geographic coverage to mitigate channel conflict. The primary focus will be Value-Added Resellers (VARs) with domain knowledge in CRM and ERP, although there could be considerations for Systems Integrators (SIs), Managed Service Providers (MSPs), or other organizations that promote and sell the company's SaaS solutions. Impact you will … moving parts in a complex machine and have a results-driven mindset. Preferred Skills & Knowledge: Business plan development Data analysis/Reporting Partner program/contract Planning and coordination CRM & ERP Highly skilled in working in matrix organizations: Channel operations, Sales/Sales methodology, Marketing/lead gen planning, Support, Services, Enablement, Alliances We understand that no candidate is perfectly More ❯
Central London, London, United Kingdom Hybrid / WFH Options
La Fosse
Job Title: Solutions Architect – CRM Job Type- Permanent Location: London (remote/Hybrid) Industry- Real Estate Consultancy Salary- up to £90K p/a Overview: Our client, a leading real estate consultancy is undergoing a major transformation to enhance their delivery of innovative solutions and services. They are looking for a skilled Solutions Architect to lead the design and delivery … of scalable, high-performance CRM systems, primarily using Microsoft Dynamics 365 (experience with platforms like Salesforce is also valued). This role sits within the Chief Technology Office and supports fast, iterative delivery across value streams. You'll work closely with Product Owners, Business Analysts, and Engineering teams to ensure solutions are resilient, scalable, and aligned with business and technical … grasp of agile, lean, and DevOps practices, who can operate autonomously across functional areas, embrace new ideas, and continuously seek improvement. Key Responsibilities: Solution Design: Lead the architecture of CRM solutions aligned to business goals and company standards. System Integration: Design integrations with external APIs, REST, GraphQL, and messaging systems to enable near real-time updates. Data Architecture: Provide CRMMore ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description A mission-led organisation undergoing a digital transformation is looking for a CRM Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in … office), the CRM Manager will play a key role in enabling personalised, data-driven support to a wide and valued community. UK-based applicants only - sponsorship is not available. Role & Responsibilities Lead the ongoing configuration, development, and improvement of Microsoft Dynamics 365 Manage CRM architecture, permissions, workflows, and business automation Oversee data governance, quality control, and GDPR compliance Drive the … integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting and dashboards Champion best practice and system optimisation in alignment with strategic goals Skills & Qualifications Essential Proven experience managing and developing Microsoft More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Seiko Epson Corporation
Your mission: As the CRM Specialist, you will drive user adoption on MS Dynamics and support CRM users through the follow-up and resolution of their cases and queries. In addition, you will assess relevant business needs and leverage the CRM platforms accordingly to make the Epson sales force as effective and efficient as possible. Please note that this is … can be understood by the business community or used by professional IT developers. Identify the best solutions through business analysis, either available or to be implemented within the managed CRM platforms, according to best practices. Provide technical and functional support to CRM users by actively managing their requests. Troubleshoot issues as needed, assess and test assigned cases. Liaise with system … developers to ensure quality of deliverables, timely project progression, and adherence to specifications. Occasionally support IT with configuring Microsoft Dynamics CRM based on agreed specifications. What we ask for: Ideally, a graduate with a degree in Computer Science, Business Analytics, or related disciplines. Proven functional knowledge of MS Dynamics, with prior exposure to development. Ability to interpret data and troubleshoot More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
The Talent Locker Ltd
Business Data Analyst - Data Migration/As-Is To-Be Analysis (Salesforce CRM) Contract 6 Months, Southampton (Hybrid), £475-525 per day Inside IR35 Contract role for an experienced Business Data Analyst required to support a large-scale transformation programme, focused on replacing legacy systems with Salesforce CRM and delivering strategic improvements to customer data. You'll bring proven experience … in data analysis, data mapping, and data migration projects within CRM or enterprise system transformations. Strong experience of working on as-is/to-be process mapping, impact assessment, and business/data requirements gathering is essential. Understanding of the Salesforce data model and broader Salesforce ecosystem will be a strong advantage. This role is for a proactive and detail … oriented Data Analyst to support a major CRM and customer data transformation, including the migration from legacy systems to Salesforce. This role will focus on analysing customer data, documenting legacy structures, identifying data quality issues, and supporting data mapping, cleansing, validation, and reconciliation activities. Working closely with cross-functional teams, the analyst will also contribute to data governance, ensure GDPR More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Talent Locker
Business Data Analyst - Data Migration/As-Is To-Be Analysis (Salesforce CRM) Contract 6 Months, Southampton (Hybrid), £(Apply online only) per day Inside IR35 Contract role for an experienced Business Data Analyst required to support a large-scale transformation programme, focused on replacing legacy systems with Salesforce CRM and delivering strategic improvements to customer data. You'll bring proven … experience in data analysis, data mapping, and data migration projects within CRM or enterprise system transformations. Strong experience of working on as-is/to-be process mapping, impact assessment, and business/data requirements gathering is essential. Understanding of the Salesforce data model and broader Salesforce ecosystem will be a strong advantage. This role is for a proactive and … detail-oriented Data Analyst to support a major CRM and customer data transformation, including the migration from legacy systems to Salesforce. This role will focus on analysing customer data, documenting legacy structures, identifying data quality issues, and supporting data mapping, cleansing, validation, and reconciliation activities. Working closely with cross-functional teams, the analyst will also contribute to data governance, ensure More ❯
CRM Developer Burton Upon Trent - 1/2 days in office Up to £45,000 A UK-leading hospitality company is seeking a CRM Developer to join the team! THE ROLE This role will join the growing CRM team which sits as a centralised function for the business working across a range of their brands. You will be responsible for … working with other CRM team memebers to understand campaigns plans to create CRM journeys, campaigns, and automations and adding value to campaigns through the use of Braze, working across both email and push channels. YOUR SKILLS AND EXPERIENCE Strong experience in ESPs and CDPs, ideally Braze Procicent in coding, particularly HTML, CSS, SQL, Shopfiy Liquid etc Familiar working with a … mix of CRM channels Strong communication skills BENEFITS Up to £45,000 Opportunity to grow and develop your career HOW TO APPLY Please register your interest by sending your CV to Lauren McAlister via the Apply link on this page. More ❯
and backgrounds.We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential. Responsibilities Conduct regular audits and assessments of CRM data to identify inaccuracies, duplicate records, and inconsistencies across customer and candidate databases. Implement data validation and cleansing processes to improve data integrity, especially concerning recruitment and candidate profiles. Collaborate … and ensure compliance with data governance policies. Provide training and support to users on best practices for data entry, candidate record management, and data hygiene. Experience Proven experience in CRM data management, data quality, or related fields. Experience working with CRM platforms (e.g., Salesforce, Dynamics 365, HubSpot) and data cleaning tools. Knowledge of data governance, privacy, and security standards relevant … Skills Experience with SQL, data modeling, automation tools, and data integration. Experience with reporting tools such as PowerBI Experience with data management and quality tooling Certification in data management, CRM systems, or recruitment technology is a plus. A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience A track record of high performance and More ❯
We have invested over £12m in technology during the pandemic to future-proof our infrastructure and strengthen our thought leadership. The Role We are seeking a strategic, customer-centric CRM Manager with proven experience to join our dynamic team. The key focus is to increase frequency and lifetime value by leveraging customer insights and trends to deliver relevant personalization, collaborating … with Paid Marketing to maximize impact across all touchpoints. The CRM Manager will develop and implement our email, SMS, and app retention strategies across multiple sites, managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a passion for data-driven insights. Develop customer-focused initiatives to drive … retention goals while managing operational campaign delivery Utilize CRM analytics platforms to monitor campaign performance, track KPIs, and present insights to stakeholders Create targeted segmentation strategies and personalized experiences based on customer data Lead the strategic use of our Customer Engagement Platform (Braze) to optimize campaigns and customer journeys Plan email, SMS, and push notification schedules with internal stakeholders, aligning More ❯
Job Benefits: Outside ir35 We are seeking an experienced Senior D365 Project Manager to lead a CRM upgrade from Microsoft Dynamics 2011 to D365 CE Online for a leading financial services organisation. This role requires strong project management skills, stakeholder engagement, and hands-on experience with Dynamics 365 Customer Engagement (CE) implementations. Key Responsibilities: Lead the end-to-end upgrade … and migration from MS Dynamics CRM 2011 to D365 CE Online . Define project scope, objectives, timelines, and deliverables in alignment with business goals. Manage stakeholder expectations, working closely with senior leadership, business teams, and technical experts. Oversee third-party vendors, developers, and implementation partners to ensure project success. Mitigate risks, manage dependencies, and drive issue resolution. Ensure data integrity … change management and user adoption. Key Requirements: Proven experience managing D365 CE (Customer Engagement) upgrade projects , preferably within financial services. Strong understanding of Microsoft Dynamics 365, Power Platform, and CRM migration strategies . Hands-on experience with data migration, integrations, and cloud transformations . Ability to communicate complex technical concepts to non-technical stakeholders. Expertise in Agile, Waterfall, or hybrid More ❯
providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! We're looking for an experienced CRM person to lead OANDA's customer marketing strategy globally and build a robust framework to improve customer engagement and drive revenue growth for OANDA Key Responsibilities Responsible for the overall … development and execution of CRM strategy. Right from onboarding new clients, nurturing them, retaining them, and reactivating them, with a focus on enhancing their experience with OANDA's products and maximising their lifetime value. Own the end-to-end client communication strategy, ensuring all comms delivers 'on brand' engagement. Responsible for delivery and development of all CRM campaigns through existing … experience. Work closely with the market research and customer experience team to understand client sentiments and requirements, and develop campaigns that drive higher client satisfaction. Managing and developing the CRM team. Ensuring that team is following the best CRM practices Management of the CRM budget ensuring costs are forecast and managed. Qualifications and experience Strong track record in the development More ❯
Customer Engagement & Data Manager to lead customer outreach and engagement for executive-level events across EMEA.This high-impact role sits at the intersection of event marketing, data strategy, and CRM operations, ideal for someone who thrives in a fast-paced environment and enjoys turning data into action.You will be responsible for managing end-to-end registration processes, optimising large-scale … and deliver targeted marketing emails that drive engagement and conversion. Provide accurate data and actionable insights for stakeholder reports and newsletters. Develop and document standard operating procedures to streamline CRM workflows and ensure efficiency. Align data and outreach strategies with wider business objectives in partnership with cross-functional teams. Work with analysts to automate data flows and reporting processes, reducing … manual effort. Identify and drive continuous improvements in CRM and data management operations. Monitor and report on KPIs related to engagement, pipeline progression, and data quality. Qualifications & Skills Advanced Microsoft Excel proficiency, with experience managing and analysing large datasets. Strong understanding of GDPR and EMEA data privacy regulations. Proven background in customer data management, CRM strategy, and marketing operations. Familiarity More ❯
role in standardising operational processes, ensuring data accuracy, and enabling seamless collaboration across teams. This is a high-impact position at the intersection of event marketing, data strategy, and CRM operations ideal for someone who thrives in a fast-paced environment and enjoys translating data into action. Key Responsibilities Maintain the integrity and accuracy of customer data across various platforms … targeted marketing emails that drive engagement and conversion. Support regular stakeholder reporting and communications by providing accurate data and actionable insights. Develop and document standard operating procedures to streamline CRM workflows and enhance operational efficiency. Work closely with cross-functional teams to align data and outreach strategies with broader business goals. Partner with analysts to automate data flows and reporting … processes, improving efficiency and reducing manual work. Identify and implement opportunities for continuous improvement within CRM and data management operations. Monitor and report on key performance indicators relating to customer engagement, pipeline progression, and data quality. Qualifications & Skills Advanced proficiency in Microsoft Excel, with experience in managing and analysing large, complex datasets. Strong understanding of GDPR and data privacy regulations More ❯
sales and marketing stakeholders, supporting coaching and performance improvement. Collaborate closely with marketing to enhance audience targeting and conversion. Develop future campaign and analytics capabilities using your knowledge of CRM tools and SQL-based reporting. You? Proven experience working in a data campaign or CRMmanagement role, ideally within a sales-driven environment. Strong technical skills across Salesforce CRM, SQL … client, I'm happy to share further details and insight into the culture, team, and expectations. If you're a data-driven thinker with a passion for performance and CRM, I'd love to hear from you! 970443CCR INDMANS More ❯
sales and marketing stakeholders, supporting coaching and performance improvement. Collaborate closely with marketing to enhance audience targeting and conversion. Develop future campaign and analytics capabilities using your knowledge of CRM tools and SQL-based reporting. You? Proven experience working in a data campaign or CRMmanagement role, ideally within a sales-driven environment. Strong technical skills across Salesforce CRM, SQL … client, I'm happy to share further details and insight into the culture, team, and expectations. If you're a data-driven thinker with a passion for performance and CRM, I'd love to hear from you! (phone number removed)CCR INDMANS More ❯
are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such as Salesforce. Develop and deliver user training for CRM and related systems. Create workflows, reports, dashboards, and custom fields to support business … teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. Ensure accurate and consistent data across CRM, ERP, and external platforms. Work with finance and product teams to manage pricing updates. Cross-Functional Engagement: Act as a liaison between sales, marketing, IT, and product teams. Align CRM … Support regional teams with process rollouts, training, and adoption. Travel & Regional Support: Travel to European offices may be required for training, stakeholder meetings, or project support. Provide on-site CRM and tool training to regional teams. Required Skills & Qualifications: Proficient in CRM systems, especially Salesforce. Experienced with data management tools and Excel. Strong analytical, communication, and presentation skills. Ability to More ❯
are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such as Salesforce. Develop and deliver user training for CRM and related systems. Create workflows, reports, dashboards, and custom fields to support business … teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. Ensure accurate and consistent data across CRM, ERP, and external platforms. Work with finance and product teams to manage pricing updates. Cross-Functional Engagement: Act as a liaison between sales, marketing, IT, and product teams. Align CRM … Support regional teams with process rollouts, training, and adoption. Travel & Regional Support: Travel to European offices may be required for training, stakeholder meetings, or project support. Provide on-site CRM and tool training to regional teams. Required Skills & Qualifications: Proficient in CRM systems, especially Salesforce. Experienced with data management tools and Excel. Strong analytical, communication, and presentation skills. Ability to More ❯
are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such as Salesforce. Develop and deliver user training for CRM and related systems. Create workflows, reports, dashboards, and custom fields to support business … teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. Ensure accurate and consistent data across CRM, ERP, and external platforms. Work with finance and product teams to manage pricing updates. Cross-Functional Engagement: Act as a liaison between sales, marketing, IT, and product teams. Align CRM … Support regional teams with process rollouts, training, and adoption. Travel & Regional Support: Travel to European offices may be required for training, stakeholder meetings, or project support. Provide on-site CRM and tool training to regional teams. Required Skills & Qualifications: Proficient in CRM systems, especially Salesforce. Experienced with data management tools and Excel. Strong analytical, communication, and presentation skills. Ability to More ❯
are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such as Salesforce. Develop and deliver user training for CRM and related systems. Create workflows, reports, dashboards, and custom fields to support business … teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. Ensure accurate and consistent data across CRM, ERP, and external platforms. Work with finance and product teams to manage pricing updates. Cross-Functional Engagement: Act as a liaison between sales, marketing, IT, and product teams. Align CRM … Support regional teams with process rollouts, training, and adoption. Travel & Regional Support: Travel to European offices may be required for training, stakeholder meetings, or project support. Provide on-site CRM and tool training to regional teams. Required Skills & Qualifications: Proficient in CRM systems, especially Salesforce. Experienced with data management tools and Excel. Strong analytical, communication, and presentation skills. Ability to More ❯
are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such as Salesforce. Develop and deliver user training for CRM and related systems. Create workflows, reports, dashboards, and custom fields to support business … teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. Ensure accurate and consistent data across CRM, ERP, and external platforms. Work with finance and product teams to manage pricing updates. Cross-Functional Engagement: Act as a liaison between sales, marketing, IT, and product teams. Align CRM … Support regional teams with process rollouts, training, and adoption. Travel & Regional Support: Travel to European offices may be required for training, stakeholder meetings, or project support. Provide on-site CRM and tool training to regional teams. Required Skills & Qualifications: Proficient in CRM systems, especially Salesforce. Experienced with data management tools and Excel. Strong analytical, communication, and presentation skills. Ability to More ❯
measurement. Data Modernisation: Apply modern data principles to transform legacy systems into scalable, cloud-native architectures. Customer Data Architecture: Collaborate with architects to design and implement CDPs, MDM, and CRM systems that support real-time decisioning. Insight Generation: Partner with data scientists and analysts to generate insights that inform customer engagement strategies. Stakeholder Engagement: Act as a conduit between business … of Customer Activation enabling technologies, including Martech and Adtech ecosystems ,Digital Experience Platforms or Customer Contac Centers . Experience with CDPs (e.g., Salesforce CDP, Adobe Experience Platform), MDM, and CRM platforms. Familiarity with analytical approaches such as segmentation, propensity modelling, and next-best-action. Knowledge of cloud platforms (Azure, GCP) and data engineering principles. Excellent communication and stakeholder management skills. More ❯
data solutions aligned with customer engagement goals. Lead the design and implementation of data models, pipelines, and integration frameworks. Support the implementation of Customer Data Platforms (CDPs), MDM, and CRM systems. Ensure compliance with data governance, metadata standards, and data quality frameworks. Collaborate with stakeholders to define data architecture vision and roadmap. Contribute to the development of reusable architecture assets … and design patterns. Mentor junior team members and support capability development within the practice. Required Skills & Experience Strong experience in data architecture, ideally in customer-centric domains such as CRM, CDP, or marketing analytics. Strong knowledge of cloud platforms (Azure, GCP), data warehousing, and ETL tools. Proficiency in SQL, Python, and data modelling techniques. Experience with customer data platforms (e.g. More ❯
products in the Thermal Management network. Perform Voice of Customer (VOC) and establish customer needs; competitive advantages, and opportunities to position/reposition products to maximize market penetration. Leverage CRM to manage opportunities, application details and large account management. Actively participate in Thermal Management events and trade shows. Perform other job duties as assigned to meet business needs. Performs other … respond to questions from internal groups and external customers. Effective written and oral communication skills. Demonstrated ability to manage and maintain formal programs for large account management. Experience with CRM programs. This role may require up to 75% travel internationally, primarily in continental Europe. Candidates should be comfortable with travel as needed to support business objectives. Why You'll Love More ❯
for our clients. Key Responsibilities: Oversee the implementation and ongoing management of the customer data platforms from various vendors. Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses. Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack. Maintain system health, troubleshoot issues, and implement updates … organisations and comfortable in managing cross functional teams Strong understanding of data integration processes, APIs, and database management. Experience with analytics tools (e.g., Google Analytics, Tableau, Power BI) and CRM systems. Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in data governance. Excellent problem-solving, communication, and project management skills. What's in it for you: Our More ❯