126 to 150 of 1,021 Change Management Jobs in England

About The Role HomeServe are currently recruiting for a Technical Support Engineer to join the Technology & Change Team in Walsall. The successful candidate will have experience working in a fast paced, collaborative environment delivering excellent Customer service. This role will be 100% office based so you can be on hand to support our colleagues with their technical issues. There … hardware, software and access. Our users are split between home, the office and in the case of our Engineers, the field. Taking direction from the Head of IT Service Management, The TSE team will work closely with the wider technical team where there are shared responsibilities, opportunities for efficiency or points of technical escalation. General workload will be made … should actively seek to acquire new skills within the role. There is plenty of scope to progress - an expert in the role will be adept at everything from Access Management to helping users at the first point of contact right through to more complex technical support and advice. All TSEs will have a passion for Customer Service. Principle Accountabilities More ❯

teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers … when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating … best practices across the service delivery function, driving service excellence and operational efficiency. Ensure all service delivery processes and procedures are consistently followed and continuously improved. Provide hands-on management support across Bechtle’s broad technology stack, including Microsoft Windows, Active Directory, O365, Networking and cloud infrastructure, ensuring responsive and knowledgeable service. Customer Relationship Management (20%) Coordinate and More ❯

Service Management Specialist - Chippenham (full time on site) - Circa £580 per day (inside IR35) - 6 months+ All applicants must hold an active SC clearance and be willing to undergo DV clearance. Sole British national required. NO OCI or national identity cards e.g. NICOP. We are seeking a Service Management Resource who will be responsible for the configuration, optimisation … and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence, to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including … request, incident, problem, and change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema More ❯

Service Management Specialist - Chippenham (full time on site) - Circa £580 per day (inside IR35) - 6 months+ All applicants must hold an active SC clearance and be willing to undergo DV clearance. Sole British national required. NO OCI or national identity cards e.g. NICOP. We are seeking a Service Management Resource who will be responsible for the configuration, optimisation … and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence, to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including … request, incident, problem, and change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema More ❯

you can make a difference? We have an opportunity for a HCPC registered Immunology Subject Specialist to play a key role in the implementation of the new Laboratory Information Management System (LIMS) across South Yorkshire and Bassetlaw Pathology. The LIMS is first of type in the UK and provides the chance for the post holder to be involved in … of the job The post holder will play a key role in the development and implementation of the new LIMS. You will be working closely with the Pathology Senior Management Team, supplier product specialists and other key stakeholders. You will be monitoring compliance, achievement of key targets and the development of robust systems and processes which will ensure timely … with your current line manager. All existing NHS staff will only be considered on a secondment basis. Person Specification Personal Qualities Essential Excellent attention to detail Resilient: adaptable to change, creative and innovative Excellent mediator Flexible with the ability to look beyond current practices and structures, ways of working, boundaries and organisations, to help produce more innovative and effective More ❯

organisation. Coach and mentor teams and stakeholders to enhance analytical, design, and problem-solving skills. Promote and embed best practices to ensure consistent, high-quality outcomes. Stakeholder Engagement and Change Management Communicate complex requirements clearly to both technical and non-technical audiences. Lead cross-functional collaboration and guide analysis of complex business scenarios. Assess the impact of change and provide strategic advice to support smooth transitions. Act as a change leader, supporting transformation initiatives and ensuring alignment with business goals while clearly articulating benefits. Skills & Experience Qualifications/Certifications (desirable not essential) Product owner, project and change management related professional qualifications are desirable but not essential. Skills, knowledge and expertise Domain Expertise : Proven experience … in Financial Services is essential. Knowledge of Change Delivery within Bulk Purchase Annuities (BPA) or Pension Risk Transfer (PRT) products is highly desirable. Analytical & Strategic Thinking - Applies strong analytical skills to balance immediate priorities with long-term business objectives. Problem Solving - Expert in structured analysis, synthesising complex information, and delivering practical solutions. Business Analysis Expertise - Proficient in a broad More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes . Key Responsibilities 1. Service Delivery Management Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem … and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations … closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met. Identify project risks and implement mitigation strategies. Oversee resource allocation, scheduling, and dependency management across global teams. Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and More ❯

complex situations Strong and effective communication skills with the ability to produce clear and concise written and presentation materials. Experience working in a technology engagement environment Proven experience leading change management initiatives Good experience in controlling and managing risk Advantageous Change Management qualification and/or an Agile/Project Management qualification We will provide More ❯

complex situations Strong and effective communication skills with the ability to produce clear and concise written and presentation materials. Experience working in a technology engagement environment Proven experience leading change management initiatives Good experience in controlling and managing risk Advantageous Change Management qualification and/or an Agile/Project Management qualification We will provide More ❯

are seeking an experienced Epicor ERP Transformation Lead to oversee the end-to-end delivery of a major ERP transformation programme. This role will be pivotal in driving business change, ensuring successful implementation of Epicor across multiple business units, and realising measurable operational and financial benefits. The successful candidate will combine strong programme management capability with deep understanding … and design through to deployment, adoption, and optimisation. Develop and manage the programme roadmap, timelines, and resource plans aligned with business priorities. Oversee all workstreams (functional, technical, data, and change management), ensuring alignment and integration across the business. Collaborate closely with Epicor consultants, internal IT teams, and external vendors to deliver a best-fit solution. Facilitate business process … frameworks, risk registers, and quality assurance processes to ensure project control and transparency. Manage stakeholder relationships at all levels, including executive sponsors and department heads, ensuring effective communication and change readiness. Drive data migration, testing, and user training activities to ensure smooth cutover and adoption. Track and report on KPIs and ROI metrics post-implementation to validate business benefits. More ❯

are seeking an experienced Epicor ERP Transformation Lead to oversee the end-to-end delivery of a major ERP transformation programme. This role will be pivotal in driving business change, ensuring successful implementation of Epicor across multiple business units, and realising measurable operational and financial benefits. The successful candidate will combine strong programme management capability with deep understanding … and design through to deployment, adoption, and optimisation. Develop and manage the programme roadmap, timelines, and resource plans aligned with business priorities. Oversee all workstreams (functional, technical, data, and change management), ensuring alignment and integration across the business. Collaborate closely with Epicor consultants, internal IT teams, and external vendors to deliver a best-fit solution. Facilitate business process … frameworks, risk registers, and quality assurance processes to ensure project control and transparency. Manage stakeholder relationships at all levels, including executive sponsors and department heads, ensuring effective communication and change readiness. Drive data migration, testing, and user training activities to ensure smooth cutover and adoption. Track and report on KPIs and ROI metrics post-implementation to validate business benefits. More ❯

Technical Program Manager - Financial Technology - Peterborough/Hybrid (Key skills: Technical Program Management, Agile, Scrum, Kanban, Program Delivery, Portfolio Planning, SDLC, Stakeholder Engagement, Risk Mitigation, Scaled Agile (SAFe), Scrum of Scrums, Jira, Confluence, Change Management, HCM, Payroll Systems, Project Governance, Resource Management) Are you a strategic program leader with a passion for aligning teams, delivering complex … year and quarterly portfolio planning activities, align initiatives to teams and resources, and lead essential program meetings to keep delivery on track. You'll collaborate with stakeholders across product management, development, engineering, QA, release, and external business units to ensure roadmap alignment, milestone tracking and effective communication at every level. Your responsibilities will also include facilitating discovery sessions, coordinating … your message across technical, business and executive audiences - and you'll be confident leading cross-functional and geographically distributed teams. Experience with Scaled Agile (SAFe), Scrum of Scrums, and change management practices will be highly advantageous. The role offers significant exposure to executive stakeholders, the opportunity to influence enterprise-wide planning practices, and a platform to drive meaningful More ❯

Overview Join Barclays as a Cryptography and Key Management Analyst , where you'll lead the evolution of our digital landscape, driving innovation and operational excellence. In this role, you will be part of the Cryptography team within the Chief Information Security Office, Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application … this role, you will need the following: Experience in Cryptography and Information Security. ITIL Foundation certification. Experience in Key Management. Experience in HSM configuration/installation/support. Certificate management experience. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention to detail and accuracy. Ability to make informed decisions under tight deadlines … and manage multiple priorities effectively. Proficiency in MS Office applications. Some other highly valued skills may include: Relevant security or project management certifications. Background in operational environments, including incident response and change management. Strong documentation skills for operational procedures. Familiarity with SharePoint, Confluence, and JIRA. Unix/Windows operating system knowledge. Expertise in privacy, compliance, and data protection More ❯

Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced … performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management … Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent communication and stakeholder management skills. Experience managing offshore/onshore testing More ❯

Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced … performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management … Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent communication and stakeholder management skills. Experience managing offshore/onshore testing More ❯

Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced … performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management … Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent communication and stakeholder management skills. Experience managing offshore/onshore testing More ❯

Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced … performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management … Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent communication and stakeholder management skills. Experience managing offshore/onshore testing More ❯

Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced … performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management … Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent communication and stakeholder management skills. Experience managing offshore/onshore testing More ❯

Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced … performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management … Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent communication and stakeholder management skills. Experience managing offshore/onshore testing More ❯