251 to 275 of 331 Customer Engagement Jobs in England

and succeed. Role Overview As a Senior Specialist in the HANA Cloud Center of Excellence (CoE), you will be the go-to expert for Data & Analytics solutions within our Customer Advisory organization. You will leverage your deep expertise to support the entire sales cycle, from identifying opportunities to post-sale customer support, and assist customers in expanding their … SAP footprint. This high-impact role bridges strategy and execution-designed to help scale adoption, accelerate migration, and unlock value from SAP HANA Cloud across our customer base. You'll work in close collaboration with account teams, partners, and customer success teams-supporting the full customer lifecycle with expert guidance, solution architecture, and scalable best practices. While … not carrying a quota, your role is critical in driving sales execution, deal velocity, and customer outcomes at scale. Key Responsibilities Act as the go-to advisor for HANA Cloud migrations and transformation engagements. Guide customers on transitioning from legacy/on-premise systems HANA, Sybase databases to cloud-native data platforms. Support account teams in structuring and progressing More ❯

a Sales Engineer (Solutions Specialist) to support presales and solution consultants across networking, SD-WAN and cybersecurity. You’ll be involved throughout the deal lifecycle, from technical qualification to customer demos and solution handover. This role combines hands-on technical design with client interaction, ideal for someone confident in switching, routing, and security protocols who can also present to … audiences. Essential experience: L2–L4 networking: TCP/IP, switching, OSPF, BGP, VRRP Security: stateful firewalls, UTM, IPSec, SIEM, SOC Strong communication, presentation, and technical documentation skills Experience in customer-facing solution design and demos Excellent organisational and problem-solving abilities Ability to manage multiple projects under pressure CCNA or equivalent certification Post-grad experience in technical customer engagement SC Clearance eligibility Desirable: Experience across multiple pillars: Networking, Cloud, Security, or UC Familiarity with SD-WAN, SASE, cloud architecture or Unified Comms Past or current technical certifications beyond CCNA Willingness to travel for customer meetings and demos Why apply: Bonus up to 10%, hybrid work in the City, career path to SME Apply today to More ❯

for significant career growth and skill enhancement. The successful candidate will be part of a busy Service Desk, where the ability to work efficiently under pressure and deliver exceptional customer service is prioritised. This role is ideal for individuals who thrive in fast-paced settings and are eager to take on new challenges. Key Responsibilities: Provide 2nd line IT … support: Resolve issues and ensure seamless IT operations. Customer Engagement: Offer professional and effective support to customers. Team Collaboration: Work with team members to manage and resolve Service Desk tickets. System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. Windows Support: Support Windows 10 and 11 environments, ensuring systems are up-to-date and More ❯

exploit difficulty, existing controls, and potential impact Produce clear, actionable management-level reports that translate technical findings into business risk language Collaborate with external CREST-accredited assessors and deliver customer-facing vulnerability summaries Coordinate secure changes and maintenance windows with engineering teams Respond to security incidents and support root cause analysis and reporting Participate in the deployment of new … in producing executive-level reporting that aligns technical risk with business impact Familiarity with healthcare data protection regulations and audit readiness Strong communication skills for cross-functional collaboration and customer engagement Strong experience in AD GPO development and maintenance, particularly around security Good experience of security in both Linux and Windows environments Experience of public and private cloud … environments Hands-on Windows domain and AD management experience Strong troubleshooting skills Strong scripting skills Enthusiasm and talent for acquiring complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop More ❯

a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity … capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional … gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical More ❯

Contract: Monthly rolling (12-month project) Rate: £550-£650/day (Outside IR35) We are recruiting a highly experienced Data Migration Consultant to join a large-scale Dynamics 365 Customer Engagement (CE) transformation programme. You will take ownership of the end-to-end data migration process using KingswaySoft and SSIS. A blend of CE and F&O experience … hands-on experience with Dynamics 365 CE Expert-level skills in KingswaySoft and SSIS Experience across full data migration lifecycle: mapping, cleansing, validation, and cutover Strong communication and stakeholder engagement skills Apply now to join a long-term transformation programme with flexible, outside IR35 contracting More ❯

is seeking a Delivery Manager to join their team on a 9-12 month FTC , supporting the build of a new business-as-usual (BAU) team for their flagship customer loyalty programme .The first phase of the programme is already live with successful features launched, and the BAU team will take forward future enhancements and new initiatives, working with … a BAU environment while ensuring alignment with business goals. Coordinate and support a cross-functional team including Business Analysts and external partners. Drive best practices in delivery and stakeholder engagement to ensure successful outcomes. Experience Required Proven track record as a Delivery Manager or similar role in digital product delivery. Experience with loyalty programmes or customer engagement More ❯

flexible for exceptional candidates) Up to 10% bonus Comprehensive benefits package including private medical, life assurance, and flexible perks Remote-first working, with occasional travel for customer engagement and senior leadership meetings (Birmingham/Manchester) Strong investment in career development with training, conferences, and progression opportunities This role is ideal for someone who enjoys combining algorithmic depth with More ❯

industry. Our client is looking for a self-starting and driven Digital Marketing Executive to join an ambitious and driven team to help take their brand, lead generation, and customer engagement to the next level. You will be running and driving multi-channel digital campaigns within the construction sector and be well versed with using marketing automation software More ❯

industry. Our client is looking for a self-starting and driven Digital Marketing Executive to join an ambitious and driven team to help take their brand, lead generation, and customer engagement to the next level. You will be running and driving multi-channel digital campaigns within the construction sector and be well versed with using marketing automation software More ❯

despite of being disabled, has achieved incredible achievements. David Adamczyk - Senior Director of Strategy at Manuel Hilty - CEO of Nezasa. George Dumitru - Founder of wbe.travel. Brian Harte - Head of Customer Engagement and E-Marketing. Jean-Paul Edwards - Chief Product Development Officer, EMEA. Carly Whiteford - Strategy Director at OMD EMEA Image Source: WTM London How to Book the Tickets More ❯

implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing … teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels … chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing … teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels … chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

sound business cases Comfortable navigating internal gate review processes and leading capture efforts through bid lifecycle Experience forming strategic partnerships and collaborations to improve win probability (Pwin) Understanding of customer challenges and ability to act as a trusted partner in complex programme delivery Experience working within or alongside modern software development teams in mission-critical environments Familiarity with Shipley … activity, ensuring opportunities are rigorously qualified and aligned to strategic goals Acting as Capture Manager on key pursuits, including managing internal bid reviews and approval processes Supporting or leading customer engagement and relationship development to shape future opportunities Developing effective partnerships with industry collaborators to increase competitiveness Contributing to growth strategy and pipeline reviews Working closely with Business More ❯

of AI across Banking, Insurance, Retail, and Life Sciences? At Expleo, we're looking for a visionary AI Offer Leader to architect and scale AI-driven solutions that transform customer engagement, operational efficiency, and compliance click apply for full job details More ❯

client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customer engagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯

client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customer engagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯

a week. This is a great time to join an ambitious company with an exciting future. Your contribution will make a significant impact on the pace of growth and customer engagement. Please hit apply to or call 02380 765 808 for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What More ❯

broader role or bigger challengeThis role will own regional P & L and report at Exec level. It requires someone with giod record and an ability to drive revenues and customer engagement and be a thought leader as well as helping develop the teamBright Executive Recruitment is acting as an employment agency in relation to this vacancy. More ❯

with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯

with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯

with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯

with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯