251 to 275 of 727 Customer Engagement Jobs in England

by the BDR team. Sales Presentations & Closing Skills: Deliver compelling sales presentations, communicating the value of our solutions in conjunction with our partners and demonstrating a clear understanding of customer needs. Leverage strong closing skills to drive revenue. Relationship Management: Build and maintain strong relationships with key decision-makers, including CxO and Director-level contacts. Network prospective customers to … opportunities. Sales Pipeline & Funnel Management: Manage the entire sales pipeline, ensuring consistent activity and movement towards achieving sales quotas. Track progress using our Salesforce CRM tool and maintain accurate customer data. We also expect accurate forecasting. Negotiation & Deal Structuring: Negotiate deal terms and collaborate with internal teams and partners on proposals, tender responses, and commercial agreements. Ensure alignment with … customer needs and business objectives. Value-Based Selling: Effectively communicate and sell added value, up-selling where possible to maximise revenue. Collaborate with the new business, partner and customer teams to design solutions that meet client needs, often working with these teams to bring concepts to life. Market Analysis: Stay ahead of market trends to spot new opportunities More ❯

optimize settlement processes and drive operational efficiency. Drive R&D efforts to plan and execute on these efficiency gains. Design roadmaps and strategies that deliver iterative value to our customer base, ensuring high levels of customer engagement throughout each change programme. Cultivate strategic relationships with key industry players, including SWIFT, CLS, and other critical financial market infrastructure … providers. Drive engagement with new payment infrastructure providers such as Partior, Fnality, DTCC, Euroclear, Fragmos, HQLAx. Qualifications & Experience 10+ years of progressive experience in the payments and settlement domain, with a proven history of leading successful digitalization initiatives. Extensive knowledge of payment and settlement processes, encompassing operational, regulatory, and technological complexities. Hands-on experience with emerging real-time settlement More ❯

Trentino, Friuli). What You Will Do: Consistently exceed sales quotas by acquiring new enterprise customers (New Logo Sales) and driving cross-selling and upselling opportunities within the existing customer base. Orchestrate the end-to-end customer engagement process, emphasizing long-term success and loyalty. Initiate and lead high-impact sales strategies and collaborative efforts with key … partners. Develop and nurture executive-level relationships to secure customer commitment and satisfaction. Conduct strategic site visits to identify growth opportunities and enhance engagement. Maintain impeccable account and opportunity data within CRM systems for accurate forecasting. Deeply understand customer business dynamics to align and upsell SOPHOS solutions. Communicate SOPHOS's value proposition effectively to retain and grow customer More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) We are looking for an Operations Customer Service Administrator to provide customer service and coordination to all our AV Service Contracts and Projects, to follow SLA and maintain high levels of support and … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain high levels of support … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯

ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more … effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with … resources and materials to facilitate the expansion of our processes across various industries and regions. We are seeking a highly skilled and experienced Principal/Enterprise IT Project Manager (Customer Engagement) to join our SaaS Professional Services Team . The ideal candidate will have a proven track record of successfully managing complex enterprise-level projects within the SaaS More ❯

ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more … effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with … resources and materials to facilitate the expansion of our processes across various industries and regions. We are seeking a highly skilled and experienced Principal/Enterprise IT Project Manager (Customer Engagement) to join our SaaS Professional Services Team . The ideal candidate will have a proven track record of successfully managing complex enterprise-level projects within the SaaS More ❯

and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Success, Identity Overview Mastercard Identity is seeking an experienced Director of Customer Success (CS) to successfully lead the Identity CS function for our Europe & EEMEA regions, focusing on … our Identity Network products. The Director of Customer Success will manage our key customer relationships in the regions, relating to realising, retaining and growing our revenues and footprint with those customers, serving as an escalation point for internal and external stakeholders, a key conduit for regional market feedback, and to generally oversee Identity Customer Success strategy for … Identity network products and operations for the region. This role reports to the VP, Identity Customer Success, Europe, EEMEA & AP. Responsibilities • Lead all activities relating to retention and growth, expansions, optimization efforts, demonstration of value/ROI, customer advocacy etc. • Identify cross-sell & cross-tell opportunities for customers with the goals of driving customer value and enhanced More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

take full responsibility for the evolution of the product. Youll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. Youll have a dedicated technical development team to scope, build, and deliver your product. Youll have a strong focus on customer engagement … both short and long-term growth. Key Responsibilities Product Strategy & Roadmap(45%) Generate new ideas for product features Define and own the product roadmap Prioritise development initiatives based on customer insights, data, and business goals. Have a good understanding of the market and competitors. Establish success metrics and communicate priorities across teams. Execution & Delivery(25%) Collaborate with development team … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making(30%) Develop insights and new ideas Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user needs to drive sustainable More ❯

based in our London office. As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks Platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and … other technical tasks to help customers get the most value out of their data. RSAs are billable and know how to complete projects according to specifications with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include … designing and building reference architectures, creating how-to's and productionalising customer use cases Work with engagement managers to scope a variety of professional services with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and More ❯

D365 CE Solutions Architect - Remote - UK-Wide We are seeking an experienced Dynamics 365 Customer Engagement (CE) Solutions Architect to lead the design and implementation of enterprise-grade CRM solutions. This is a fully remote position open to candidates based anywhere in the UK. The ideal candidate will have a deep understanding of D365 CE modules, Power Platform … strategies with other systems using Azure services, APIs, and Microsoft Dataverse. Skills and Qualifications Proven experience architecting and delivering D365 CE/CRM solutions across multiple modules (e.g., Sales, Customer Service, Field Service). Strong knowledge of Power Platform, including Power Apps, Power Automate, and Power BI. Experience with Azure integration services, custom connectors, and API-based architectures. Microsoft More ❯

product team and play a pivotal role in shaping the future of fintech. Product Managers work across multiple domains, including credit cards, personal loans, operations tooling, international expansion, and customer engagement within our SuperApp . If you thrive on solving complex problems, scaling impactful products, and driving innovation , we'd love to hear from you. PMs at Lendable … Working alongside other Product Managers and an Engineering Team to define the product roadmap Testing and measuring the impact of new releases and experiments Liaising across teams (data science, customer service, developers etc.) to crystallise intent for new features Navigate a fast-paced, evolving fintech landscape , balancing innovation with compliance and risk management. Partnering with design to ensure our … and you are happy to change your mind when presented with a good argument. Collaboration ; you have established close relationships with key stakeholders across data science, developers, compliance, and customer service allowing you to quickly assemble cross functional teams for product delivery. Working at speed ; you make things happen. You are not afraid to roll up your sleeves and More ❯

sector, currently implementing Microsoft Dynamics across its operations. This is a key hire for someone with a solid background in supporting CRM systems, who understands their value in driving customer engagement and operational efficiency. The role sits within the Business Systems team and will focus on supporting the Dynamics platform, engaging with stakeholders across Sales, Marketing and Customer … occasionally to regional offices to support end-users on site Experience and skills required: Previous experience supporting CRM platforms (Dynamics or similar) An understanding of how CRM systems support customer-facing and sales functions Confident working with both technical and non-technical stakeholders Comfortable taking ownership of support activity and liaising with third parties Strong communication and organisational skills More ❯

Benefits About the Role We are seeking a visionary and results-driven Head of AI Marketing to lead the integration of artificial intelligence across our marketing strategy, operations, and customer engagement initiatives. This is a high-impact leadership role responsible for transforming how we use data, automation, and generative AI to drive growth, personalization, and efficiency. Based in … and execute AI-powered marketing programs that deliver measurable business outcomes. Key Responsibilities Strategic Leadership Define and lead the company’s AI marketing strategy, aligning with business goals and customer needs. Champion the adoption of AI tools and platforms across the marketing function. Identify emerging AI trends and technologies to keep the business at the forefront of innovation. AI … Driven Campaigns & Automation Oversee the development of AI-powered campaigns, including predictive targeting, dynamic content, and automated workflows. Implement machine learning models for customer segmentation, lead scoring, and churn prediction. Drive personalization at scale using generative AI for content, email, and digital experiences. Team & Collaboration Build and manage a high-performing AI marketing team, including specialists in automation, analytics More ❯

Responsibilities You will be the primary technical point of contact for potential customers during the sales process, driving technical wins for data security opportunities. Customer Engagement: Act as a trusted advisor to customers, helping them secure sensitive data and meet compliance requirements. Solution Architecture: Design data security solutions using Microsoft Purview, including data classification, sensitivity labeling, encryption policies … insider risk management, and data loss prevention (DLP). Technical Leadership: Lead proof-of-concepts and architecture reviews. Collaboration: Work closely with sales, engineering, and product teams to align customer needs with Microsoft's security roadmap. Continuous Learning: Stay updated on security trends, threats, and Microsoft technologies. Technical Expertise: Maintain deep understanding of Microsoft security architectures, solutions, and technologies. … Opportunity Management: Coordinate weekly with sales teams to understand and prioritize opportunities, address blockers, and ensure technical wins. Customer Interaction: Engage proactively with customers, building credibility as a trusted advisor for Microsoft Security. Security Strategy Development: Develop recommendations to improve clients' security posture and tailor Microsoft messaging. Presentations and Demonstrations: Lead technical presentations, workshops, architecture design sessions, and proof More ❯

the heart of London. We're looking for a Junior Data Scientist eager to apply their analytical and modelling skills to support data-driven decisions that improve performance, enhance customer engagement, and increase profitability across the retail value chain. 🔍 Your Responsibilities: Analyse consumer and sales data: Work with large, complex datasets to uncover insights on shopper behaviour, purchasing … trends, and retail performance. Support predictive modelling: Collaborate on machine learning models to forecast demand, optimise inventory, and personalise the customer journey. Develop retail data solutions: Build algorithms and tools that drive smarter pricing, promotion, and merchandising strategies. Cross-functional collaboration: Work closely with marketing, merchandising, and product teams to align data science initiatives with business goals. Data storytelling … data and share insights clearly with both technical and commercial teams. 🌟 It’s a Bonus If You Have: Experience working with retail, e-commerce, or consumer data Knowledge of customer segmentation, churn analysis, or product recommendation engines A passion for retail trends and consumer psychology A curious mindset and eagerness to learn in a fast-paced environment 🎁 What’s More ❯

world of Information Technology & Telecommunications? Our client is on the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play … a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy … a seamless journey. Clear Communication : Be transparent in all interactions, helping customers understand their situations. Policy Adherence : Follow all policies and procedures to ensure compliant and effective outcomes. Enhance Customer Experience : Challenge existing processes to improve service quality continually. Vulnerable Customer Support : Manage sensitive incidents with empathy and appropriate action. Complaint Resolution : Identify, record, and resolve complaints promptly More ❯

within the UK Salary: Dependent on Experience The role: As an Advisor Business Consultant you will be part of an innovative team, working to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow … an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills … enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define More ❯

Marketing, and Learning & Development to build and execute strategies for ecosystem growth. Part of our Global Business Solutions Group, Inbound Sales is a multi-channel organization focused on building customer confidence through Small Business expertise. Our Group Sales Managers should have excellent people development skills, think analytically, and balance short and long-term outcomes while effectively communicating to influence … strategy. Inside Sales is responsible for acquiring new users and increasing existing customer engagement within the Intuit ecosystem. We operate in a hybrid model in Victoria and London, with teams coming into the office 3 days a week. Responsibilities Create a team culture that fosters learning, innovation, and excellence. Be accountable for sales and unit targets, analyze performance … with internal and external partners to build revenue plans, staffing, and sales processes. Prepare presentations, share results, and lead discussions with leadership and supporting teams. Develop strategies to improve customer experience, conversion rates, and sales efficiencies. Identify new opportunities through customer insights, research, and industry trends, providing data-backed recommendations. Hire and develop top talent, fostering a collaborative More ❯

increasing adoption across its various use-cases. This role will be crucial in optimizing navigation paths, developing marketing technology solutions, and enhancing the Amazon Pay homepage experience to boost customer engagement and usage. Key job responsibilities Key Responsibilities: • Own and optimize the customer journey to Amazon Pay across multiple navigation touchpoints within Amazon's ecosystem, with the … optimization, latency and availability of page • Create and manage marketing technology products including push notifications, WhatsApp channels, and email campaigns to promote Amazon Pay use-cases and drive user engagement • Collaborate with UX/UI teams to design intuitive, conversion-focused interfaces for Amazon Pay integration points • Partner with analytics teams to establish measurement frameworks for traffic sources, use … case adoption, and homepage engagement • Work cross-functionally with Engineering, Marketing, and Business Development teams to implement high-impact features that showcase Amazon Pay's value proposition • Define and track key performance indicators (KPIs) for Amazon Pay traffic growth, use-case adoption, and homepage effectiveness BASIC QUALIFICATIONS - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience More ❯

team. Drive new revenue growth across the Surface device and accessories portfolio. Demonstrate excellence in pipeline management to achieve monthly forecasts. Compete aggressively to grow Surface market share and customer mindshare. Deliver technical briefings to BDMs and TDMs to showcase the Surface portfolio. Customer Engagement Help customers envision AI-powered workflows enabled by Surface Copilot+ PCs and … Microsoft 365 Copilot. Demonstrate real-world impact of AI in enhancing productivity, collaboration, and decision-making. Act as the customer interface and v-team orchestrator to solve business problems. Extend relationships beyond IT to business decision makers. Present business value, including use cases, ROI, and financial justification for Surface. Own sales opportunities from start to close, leveraging partners to … team orchestration. Experience influencing C-level decision makers. Technical Solution Leader AI Integration: Proven ability to position and demonstrate Microsoft AI capabilities, including Copilot, on Surface devices to solve customer business challenges. Cloud Trust: Understanding security, identity, privacy, Intune, and Microsoft 365. Technical Passion: Enthusiastic about how technology drives value. Breadth & Depth: Deep experience in cloud, hybrid, device architecture More ❯