251 to 275 of 464 Customer Engagement Jobs in England

Partner Track Opportunity Fashion retail is being reinvented in real time. Margins are under pressure. Supply chains are evolving. AI is reshaping decision-making. Customer expectations are changing faster than operating models can keep up. We’re looking for a heavyweight Senior Business Consultant to help some … Retail Fashion Partners, influencing board-level thinking, shaping market-leading transformation programmes, and helping define the future of omnichannel retail, merchandising, supply chain and customer experience. 🔹 What you’ll be doing: • Leading large-scale retail transformation programmes across digital, merchandising, supply chain, store operations and commercial strategy • Advising CEOs ...

next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data … agent frameworks) Define and implement enterprise data architecture for Voice AI: Conversation data pipelines (real-time + batch) Integration with data lakes, warehouses (BigQuery) Customer 360 and contextual data enablement Build RAG-based knowledge systems integrating structured and unstructured banking data. Architect data-driven decisioning for voice agents (personalization ...

industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.Reporting directly to the Digital Communications Manager EMEA, the successful applicant will … experienced Salesforce Marketing Cloud CRM expert looking to drive customer engagement through BAU and lifecycle campaign activity. This role will have a particular focus on technical aspects such as triggers, automation, and personalisation.The role is based in Maidenhead, working from home 2 days per week. European travel will ...

industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. Reporting directly to the Digital Communications Manager EMEA, the successful applicant will … experienced Salesforce Marketing Cloud CRM expert looking to drive customer engagement through BAU and lifecycle campaign activity. This role will have a particular focus on technical aspects such as triggers, automation, and personalisation. The role is based in Maidenhead, working from home 2 days per week. European travel ...

company that assists businesses in achieving digital transformation and driving growth. We specialize in AI-powered automation, generative AI for business, predictive analytics, and customer engagement solutions. Our expertise helps companies deliver personalized shopping experiences, optimize operations, and enhance customer satisfaction. At NextGenTechs, we combine cutting-edge ...

marketing solutions to technology businesses. With a long-standing reputation and strong industry partnerships, they support global clients through innovative campaigns and high-quality customer engagement strategies. Trainee Sales Development Representative (SDR) Banbury (Hybrid, Full-Time) An exciting opportunity has arisen for a motivated and ambitious Sales Development … technology clients, ensuring alignment with campaign objectives Maintain accurate and up-to-date records within CRM systems Produce clear reports on qualified leads and customer interactions Register and engage contacts for industry events and campaigns Build and manage prospect databases to support lead generation activity Attend training sessions ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

articles, and social media. What You Will Be Doing Lead and Manage Projects: Oversee data migration projects, design robust solutions with integrated reconciliation processes. Customer Guidance: Assist clients in understanding and selecting the appropriate tools for their data migration needs. Innovate and Drive Value: Develop new value propositions … core requirements and competitive advantage. Global Project Delivery: Collaborate with Capgemini consultants in the UK and internationally to deliver projects on time and meet customer expectations. The role combines technical expertise, leadership skills, and strategic thinking to oversee and manage the data integration design function within an organization. ...

with a growing Microsoft-focused IT services business that’s built an excellent reputation for delivering high-quality cloud and infrastructure solutions alongside exceptional customer service. They’re now looking for a Cloud Services & Infrastructure Lead to join the business in a key technical leadership role, helping drive both … next phase of growth into AI-led consulting services. This is an opportunity for someone who enjoys combining hands-on engineering with technical leadership, customer engagement, and project delivery. You’ll play a major role in shaping technical direction internally while working closely with customers on modern Microsoft ...

leading live chat provider for the automotive industry trusted by thousands of dealerships to deliver exceptional customer engagement and lead generation. As a company driven by innovation and results, we are now experiencing rapid growth into new verticals, including Estate Agency. We are looking for a driven … team. In this role, you will be responsible for managing and developing a portfolio of client accounts, identifying new business opportunities, and delivering exceptional customer service to maximise revenue and retention. What Youll Be Doing Manage a portfolio of existing client accounts, building strong and lasting relationships Identify opportunities ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest‐performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‐on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end‐to‐end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

KOKOs Salesforce Marketing Cloud and its integration with Sales Cloud. This role is accountable for building scalable, data-driven marketing solutions that enhance customer engagement, drive commercial performance and ensure best-in-class platform governance. Sitting at the intersection of marketing, digital and CRM, the role requires … journeys that supports the wider business in adopting and maximising Salesforce capabilities.. Role and responsibilities Platform Development & Configuration Design, build and maintain multi-step customer journeys in Journey Builder, including triggered, scheduled and transactional communications across email, SMS Develop and maintain dynamic email templates, Cloud pages and personalisation logic ...

John's International, Inc. is seeking a Senior Product Manager – CRM & MarTech in Milton Keynes, UK. This role is vital for developing and optimizing customer engagement technology across markets. The candidate will manage CRM platforms like Braze and Dotdigital, ensuring they enable customer acquisition and retention. Responsibilities ...

scale . A key priority of the team is enabling the Group to create industry ‐ leading AI-powered products and services that drive customer engagement and service excellence!Join the Data & AI Unit within the Chief Technology Office (CTO), where the Group’s Data and AI technology strategy … responsibilities include:Partner with business platform teams to identify to priority problems and adoption bottlenecks, with a particular focus on market-leading, customer-facing agentic AI solutions that can operate in a regulated FSI environment.Identify and evaluate high-potential emerging AI methods and technologies using applied research and prototypingL ...

business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos … SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services ...

Conduct outbound calls to prospective clients to promote our products and services Identify and qualify sales opportunities through effective communication Maintain detailed records of customer interactions within CRM systems Follow up with leads to nurture relationships and close sales Collaborate with the sales team to develop strategies for reaching … resilient character. Demonstrated ability to meet or exceed sales targets through persuasive communication Experience working in a fast-paced environment with a focus on customer engagement This role is ideal for motivated individuals eager to expand their sales expertise within a vibrant organisation committed to professional growth. Please ...

experiences across a growing online platform. This is a fantastic opportunity to join a fast moving team where you'll have genuine influence over customer journeys, website experience and digital optimisation initiatives. The Opportunity You'll play a key role in improving and evolving web experiences, creating intuitive journeys … that not only look great but also drive performance. Working closely with ecommerce and wider business teams, you'll support projects focused on usability, customer engagement and conversion improvements. Key responsibilities include: * Designing user journeys and web experiences across landing pages, navigation and digital features * Creating wireframes, prototypes ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … combines hands-on sales activity with team leadership responsibilities, supporting the Sales Development team to achieve targets, build strong pipelines, and deliver high-quality customer engagement Key Accountabilities Generate and qualify new business opportunities through outbound outreach and prospecting. Lead, coach, and develop the Sales Development team ...

well-established technology organisation to recruit an experienced Senior Software Tester/QA Engineer to play a key role in the delivery of customer-facing systems and core software products. This position sits within a professional services environment and involves testing both standard solutions and complex, customer-specific … responsible for driving software quality through effective manual and automated testing practices. You will contribute to the ongoing improvement of testing processes, support customer UAT, and act as a subject-matter expert for QA activities across projects, identifying and resolving defects early in the delivery lifecycle. Key responsibilities: Leading ...

Lead Data Scientist England £450-£480 Outside IR35 Remote The Company They are a specialist organisation working at the forefront of AI-driven customer engagement. Their focus is on enabling highly personalised, real-time decisions across digital channels using advanced analytics and machine learning. The business combines deep domain … models on cloud platforms such as AWS, GCP, or Azure. * Proven ability to communicate complex technical concepts to non-technical audiences. * Experience with Pega Customer Decision Hub and Adaptive Decision Manager in production environments is highly desirable. * Exposure to real-time decisioning, customer engagement, or personalisation ...

nonprofit operations, our work creates measurable change that matters. The Role We’re looking for an experienced CRM Business Analyst to shape and deliver customer engagement solutions that truly make a difference. You’ll translate strategic goals into practical solutions capturing stakeholder needs, shaping clear requirements, and guiding … Bring Proven experience as a Business Analyst in D365 CE or with other CRM solutions (Salesforce, Hubspot, Zoho, SugarCRM etc.) Strong stakeholder engagement and communication skills Ability to document and translate business needs into technical requirements Understanding of business processes and CRM best practice Passion for purpose-driven work ...