51 to 75 of 198 Customer Engagement Jobs in England

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

hands-on technical capability , and strong client-facing communication , guiding organizations from discovery through design, build, testing, and adoption. Key Responsibilities Advisory & Pre-Sales Engagement Act as a trusted advisor to prospects and newly onboarded customers, illustrating how FintechOS can transform their lending operations into modern, digital-first businesses. … FintechOS platform. Cross-Team Collaboration Work as a bridge between Delivery, Technology, and Pre-Sales teams to ensure a consistent, high-quality customer journey from initial engagement through ongoing adoption. Support Customer Success and Partner Success teams by addressing technical queries, providing recommendations, and advising on solution ...

days weekly from office) Job Summary We are seeking a skilled CRM Functional Consultant with expertise in Kustomer to help design, implement, and optimize customer relationship management solutions. The role involves working closely with business stakeholders to understand requirements, configure Kustomer's platform, and ensure seamless integration with enterprise … systems to enhance customer experience and operational efficiency. Key Responsibilities Requirement Gathering & Analysis Collaborate with business teams to capture functional requirements and translate them into CRM specifications. Conduct workshops and discovery sessions to understand customer service workflows and pain points. Solution Design & Configuration Configure and customize Kustomer ...

products and software for internal teams and external customers. Training Strategy & Processes: Develop and implement a comprehensive training framework to support business growth and customer success. Customer Engagement: Meet with clients to understand their needs, promote training solutions, and deliver high-quality sessions that drive adoption ...

Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Next Generation Firewall Sales Specialist to drive business development, customer engagement, and execute the sales process for our growing portfolio of AI security solutions … partner for securing Cloud and AI initiatives whilst ensuring close alignment with the sales team and other stakeholders in the region. This is a customer-facing sales specialist role that also requires strong collaboration with Palo Alto teams. Your Impact Develop and execute targeted sales and go-to-market ...

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). Pension ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: Gather, analyze, and document business requirements for enhancements and integrations within Marketing. Support … design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys. Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics. Translate business needs into functional specifications and ensure alignment with system capabilities and best practices. Support configuration, testing, and deployment ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

Dynamics 365 Architect - Customer Engagement (D365 CE) What's on offer: Fully remote role – open to applicants across the UK. £100,000–£110,000 base salary plus comprehensive company benefits. Funded professional development, including certifications and specialist training. Fast-tracked career progression, with promotion and salary/performance … designed to evolve into a Lead/Managerial role as you progress! You'll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you'll be doing: Lead ...

motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play … supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering ...

call London - Hybrid Options Available £75,000 base salary + £25,000 OTE + Benefits Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This … opportunity to shape the future of intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

North East and North West of England. This role is pivotal in promoting Hydrasun s full portfolio of integrated products and services, developing key customer relationships, and identifying new business opportunities. The key focus of this role is to drive measurable success through revenue and profit growth from target … customers, a high-quality and high-conversion opportunity pipeline, strong customer engagement and satisfaction, and effective cross-functional collaboration. Key Responsibilities: Develop and manage strategic customer relationships. Deliver annual sales and growth plans for target customers and projects. Promote Hydrasun s integrated solutions across Hydrogen and Hydraulic ...

been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse ...

product experience . This role is for someone who has done this before, taken regulated financial technology products to market and driven real customer adoption. You will own the go-to-market execution for the payments platform, working directly with customers and internal teams to ensure successful rollout … migration. Key responsibilities: Own and deliver the go-to-market strategy for FinTech and payments products Lead customer engagement , identifying pain points and adoption challenges Conduct market and competitive analysis to inform product positioning and strategy Drive hands-on customer migrations onto the new payments platform Work ...

product experience . This role is for someone who has done this before, taken regulated financial technology products to market and driven real customer adoption. The Role You will own the go-to-market execution for the payments platform, working directly with customers and internal teams to ensure successful … rollout and migration. Key responsibilities: Own and deliver the go-to-market strategy for FinTech and payments products Lead customer engagement , identifying pain points and adoption challenges Conduct market and competitive analysis to inform product positioning and strategy Drive hands-on customer migrations onto the new payments ...

strategic sales opportunities. This is not a desk-bound management role — we’re looking for someone with a hunter mentality who actively participates in customer engagement, leads from the front, and helps open doors and close deals. The role covers sales into end users, resellers, and ISPs using … salespeople (split between Account Managers and Business Development Reps). Own and drive sales strategy for the DrayTek product portfolio across multiple customer segments: end users, resellers, and ISPs. Personally engage in high-value accounts, key deals, and strategic customer relationships. Collaborate with internal marketing and product teams ...

Stay updated on the latest Microsoft Dynamics features and best practices. What We're Looking For: Experience: 2+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills: Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications: Microsoft Dynamics 365 certification (preferred ...

brands create deeper, more valuable relationships with their customers through their App Experience Platform—featuring real-time data, app experience optimisation, automation, and personalised engagement—organisations accelerate mobile growth, drive retention, and deliver standout digital customer journeys. Our clients span enterprise-level retailers, financial services, travel, hospitality, telecoms … create qualified opportunities for our Account Executives by engaging senior decision-makers (CMO, VP Digital, Head of CRM, Mobile Product, App Growth, Loyalty, Customer Engagement). You will combine strategic research, personalised outreach, cold calling, and structured objection handling to ignite conversations that convert into revenue-generating opportunities. ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

industry verticals Aerospace & Defence, Financial Services, Healthcare, Central Government, and Life Sciences. As an AI Technologist, you will play a pivotal role in shaping customer conversationsaround AI and Data transformation. Youll work closely with Sales, Account Teams, and the AI Centre of Excellence & Execution(CoEE)to define tailored … business vision and technical delivery helping customers build confidence in their AI strategy and ensuring a seamless transition from concept to execution. Key Responsibilities Customer Engagement & Execution. Lead strategic discussions with customers to define their AI and Data Strategy, aligning technology capabilities with business goals. Identify opportunities ...

demand ambitious innovation and thought leadership. Design and implement end-to-end Azure PaaS solutions to modernize key services like scheduling, delivery tracking, and customer engagement. Ensure performance, scalability, and security across national-scale deployments leveraging Azure best practices and DevOps automation. Gain access to endless learning opportunities. … Role As a PaaS Technical Architect (Azure PaaS), you will play a key role in modernizing critical service domains such as scheduling, delivery, and customer engagement by designing scalable, cloud-native solutions on Microsoft Azure. Operating in a rapidly evolving logistics sector, you will leverage cutting-edge Azure ...

execution, technical authority, and commercial accountability, with responsibilities ranging from defining AI operating models, developing AI propositions, and overseeing practice‐level KPIs, to shaping customer opportunities and ensuring responsible, secure AI implementation. You will guide architectural decisions within the Microsoft ecosystem, support pre‐sales activities, build trusted customer … propositions, offerings, and accelerators aligned to the company's AI strategy. Own and drive practice level KPIs, including revenue contribution, utilisation, capability maturity, and customer outcomes. Lead the development of AI capability across the organisation, upskilling consultants, architects, and delivery teams. Design and deliver internal AI training and enablement ...