51 to 75 of 283 Customer Engagement Jobs in England

based in West London. My client is looking for a Business Analyst to play a key role in supporting their continued growth and both customer experience. In this role you will enjoy a great work life-balance as well as meaningful work. Working within the IT & Digital team you … CRM) liaising with multiple stakeholders – driving continuous improvement across various processes and services. Key Responsibilities: Develop effective working relationships with internal users to enhance customer experience and retention. Work with the IT & Digital team and external consultants on new CRM capabilities (working with Microsoft Dynamics CRM). Provide training … and support on the CRM system and best practices for customer relationship management. Analyse data to identify trends and opportunities to improve customer engagement and business performance. Present insights to stakeholders and secure support for process improvements. Support internal communications, planning, design, and user training for change more »

defined vision, focusing on both e-commerce functionality and appointment scheduling for services . 2. Requirements Gathering and Backlog Management: 1. Gather and analyze customer requirements to build a prioritized product backlog. 2. Decompose business requirements and customer experiences into detailed features and functions, ensuring both purchasing and … to ensure alignment and successful product delivery. 2. Communicate effectively with stakeholders to manage expectations, gather feedback, and address any issues or concerns. 6. Customer Engagement: 1. Participate in customer research activities to gain a real-world understanding of customer needs and the value of the … mobile app. 2. Use insights from customer research to inform product decisions and enhancements, focusing on both retail and healthcare service aspects. 7. Cross-Functional Initiatives: 1. Engage in cross-functional teams to drive initiatives that align with the mobile app product strategy and vision. 2. Ensure collaboration across more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies Lead on business and customer product review, ensuring improvements and customer retention Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »

leading the way in removing the frictional boundary between intent and content, providing industry grade search and discovery tools to drive richer, more powerful engagement and success capabilities to companies of all sizes. In this endeavour, we seek passionate and industrious Solutions Architects ready to join a hyper-growth … and adoption of our most strategic enterprise customers. The Algolia product is a powerful platform, but it is the implementation that propels the highest customer outcomes. Solutions Architects take responsibility in owning Algolia solution patterns and consultation as trusted advisors to the enterprise customer base, understand the customer … externally - helps both Algolia, and the depth of your own solution mastery. A key responsibility will be to lead, evaluate and contribute to our customer s design efforts and advising customers on topics including vision, strategy and best practices for deployment of Algolia products, increasing adoption of Algolia products more »

selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from invenioLSI. Responsibilities - Sell SAP consulting/… managed services and SAP software resell. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieves/exceeds quota targets. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers … and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information more »

rapidly expanding, supported by investors who want to become the global market leader. A Pre-Sales Engineer/Project Manager is needed to manage customer engagement and improve product performance. Job Description The role involves planning and managing customer trials, pilots, and demonstrations to support Business Development … objectives. This includes system introduction, site layout planning, deployment support, performance optimization, and result analysis. Collaboration with Engineering and Customer Experience teams is essential to meet customer requirements and optimize systems. Responsibilities Understand customer application requirements Plan and manage trials, pilots, and demonstrations Provide on-site and … remote customer support Interface between Engineering and customers for software integration Configure and optimize PervasID and third-party equipment Analyze trial data and present results Technical Skills Competency in Software/Electronics or a scientific discipline Perhaps early career in as an engineer 3+ years in a commercial product more »

feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The SCM Architect is also capable of proposing customer roadmaps to realise the proposed solution. We are currently seeking an experienced SCM Architect with a focus on functional SCM process architecture and solution … on their SCM cloud strategies, architectures and roadmaps. Responsibilities: To act as a trusted advisor to senior clients: To develop compelling, profitable and deliverable customer solutions with Oracle and customers To be commercially astute when engaging and advising a client To act as ambassadors for Oracle application solutions throughout … a customer engagement Work closely with client, sales, pre-sales and delivery staff to develop a robust architecture Take full ownership of “best practice” of your competency area, covering the whole strategic SCM footprint Develop strong relationships with the SCM product lines and in co-operation with the more »

for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants … Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical … or V3 Foundations Certification • Has proven leadership experience in managing small teams and projects • Ability to produce documentation on various levels including technical and customer facing • Proven team player and team builder • Educated to Degree Level • Be prepared to travel This role covers the UK and Europe and therefore more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

Working with a Large IT Consultancy who are on the search for a Customer and Digital Analytics & AI Managing Consultant/Senior Manager on a permanent basis. Salary - Up to - £88,000 per Anum + Addtional Bonuses and Benefits Candidates must be eligible for SC Clearance Please note, no … sponsorship will be provided for this role Remote working with occasional client visits. As a Customer and Digital Analytics & AI Managing Consultant/Senior Manager, you will become a key Member of our Digital & Customer Analytics team. You will have the opportunity to work across sectors and industries … but your specific capability expertise will be in Customer and Digital Analytics. You will work with market-leading clients, applying cutting-edge technologies to solve impactful commercial growth problems. You will lead and manage complex analytics projects, provide strategic insights to clients, and drive the growth of our Analytics more »

are celebrated. They prioritize employee well-being and advocate for flexible working conditions, recognizing that everyone has unique needs. Company Overview As a global customer experience agency, the client focuses on using data to understand individual customer preferences and leveraging technology to engage with them on a large … scale. They combine data, technology, and creativity to drive customer engagement and business results for brands like KFC, Mercedes Benz, IKEA, and Virgin Media O2. Company Culture and Benefits Flexible Working : Encourages employees to work where and when they are most productive, balancing office presence for culture, collaboration … specialize in Data Science, Data Analytics, Data Enablement, and Data Visualization. Your Role As a Director in the Data Analytics team, you will ensure customer and financial perspectives are represented through data-driven evidence. You will inspire exceptional customer experiences and improve performance against client objectives. Your strategic more »

Dynamics 365 Customer Engagement/CRM Functional Consultant Job Description Fresh opportunity for a Functional Consultant/Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client. This position provides the chance to work on fresh … CE implementations across the UK, and grow experience in an established MS partner environment. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. What the role … their new D365 CE platform Skills & Qualifications Experienced in the functional implementation of Dynamics CRM/D365 CE end to end (from either end customer or partner perspective) Strong understanding in one of more core modules, including sales, marketing, customer service, field service Full project lifecycle expertise Methodical more »

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

proven sales leader, you will support your team in achieving and exceeding targets by delivering end-to-end security thought leadership, strategies, and transformational customer outcomes. You will enable and empower your team to drive security wins by guiding them on planning, orchestration and execution of security opportunities, as … of inclusion where everyone can thrive at work and beyond. Responsibilities Develops and maintains a strong understanding of customers industries and business priorities, discusses customer needs and solutions based on customer insights Leads the team to develop and maintain trusted relationships with senior leaders to grow Microsoft Security … share of wallet Sales Execution: Act as a thought leader in digital transformation and lead team to develop strategies that help understand customer business needs and accelerate revenue and growth for security business Provides consistent coaching rhythm leveraging coaching framework Model Coach Care Leads the team to increase customer more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales– MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) If you wish to apply kindly email your profile more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates to more »

primary focus will be to provide consultancy services to existing and new customers. Reporting to the Professional Services Manager, you'll work closely with customer project teams to deliver successful implementations of products. Your responsibilities include: Customer Onboarding Support: l Assist customers during their onboarding phase to ensure … they quickly derive value from our product and solution offerings. l Collaborate with the onboarding team and customer project teams. l Act as a trusted advisor to decision-makers throughout the engagement. l Requirements Gathering and Solution Design: l Understand customer use cases and gather requirements. l Evaluate … requirements and provide design recommendations. l Configure and optimize products based on customer needs. l Training and Knowledge Transfer: l Conduct training courses tailored to customer usage. l Support blended learning approaches for effective knowledge transfer. l Enterprise Architecture Mentoring: l Mentor customers on their Enterprise Architecture journey. more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics Power Platform Technical Architect is a core team … member of thefirms customer delivery of Microsoft Dynamics 365 centred solutions. The architect will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics Power Platform solutions working with both onshore and offshore development teams. The position may … on new versions and technology stack to be future ready Work on the creation of Dynamics 365 solutions and industry template Meet and exceed customer expectations of business knowledge, skills and behaviour Be a trusted advisor for clients and help to provide solutions which can be upgrade ready Proactively more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »