51 to 75 of 1,197 Customer Engagement Jobs in England

Customer Success Director

Hiring Organisation
Finastra
Location
London, United Kingdom
Salary
£ 60 K
combine strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.About the RoleWe are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. … This role is responsible for driving customer adoption, retention, renewal readiness, and long-term value realization while serving as a trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams.The successful candidate will combine strong customer relationship management, commercial acumen, and domain ...

Digital Customer Success Campaigns Manager

Hiring Organisation
Soldo
Location
London, United Kingdom
Salary
£ 80 K
birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will … responsible forstrategic planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base.Key responsibilities:Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have:A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership ...

Head of Digital & CRM

Location
Birmingham, England, United Kingdom
leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale across ...

Global Key Account Management (KAM) Principal

Hiring Organisation
Mundipharma
Location
London, United Kingdom
Salary
£ 80 K
priority customers and healthcare ecosystems. The position drives the strategic design, governance, capability development, and continuous improvement of KAM practices globally, ensuring consistent customer engagement, account planning excellence, and value creation across markets.Working closely with commercial, medical, market access, analytics, IT, and learning teams, the Global KAM Principal … important customers and healthcare ecosystems. The role is accountable for developing the global strategy, governance, capabilities, tools, processes, and performance frameworks required to drive customer-centric growth and enhance strategic account engagement worldwide.This position requires a senior leader with strong commercial expertise, cross-functional leadership capability ...

CRM Manager

Hiring Organisation
Consortia
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Salary
£ 55 K
ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented … analytics team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This ...

Emerging Customer Success Manager

Hiring Organisation
Fourth
Location
London, United Kingdom
Salary
£ 80 K
across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Emerging Customer Success Manager

Hiring Organisation
Fourth
Location
Macclesfield, Cheshire, United Kingdom
Salary
£ 60 K
across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Director, Customer Success

Hiring Organisation
Pleo
Location
London, United Kingdom
Salary
£ 55 K
make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe're looking for a Director, Customer Success, to lead our mid-market and upmarket segments at Pleo. This is a transformation roleIn this role, you'll lead multiple teams of Customer ...

Head of Customer Engagement and Adoption Strategy

Location
Greater London, England, United Kingdom
About the Role Our world-leading Time & Frequency department is seeking a Head of Customer Engagement and Adoption Strategy . This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure. Backed by a government investment … lead the adoption strategy and go-to-market approach for NTC resilient timing services, in collaboration with PNTO and other partner organisations, ensuring successful customer adoption at scale for the UK Lead market insight and customer needs analysis , translating market requirements into actionable plans that shape NTC products ...

Senior or Staff Software Engineer, SRE/ Platform Team

Location
Greater London, England, United Kingdom
Senior or Staff Software Engineer, SRE/Platform Team OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep … active users engaged and up to date by delivering over 1.3T messages a year! 1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established ...

Customer Success Director

Location
Greater London, England, United Kingdom
About the Role We are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. This role is responsible for driving customer adoption, retention, renewal readiness, and long‐term value … trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams. The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra ...

Customer Success Team Manager

Hiring Organisation
Develop
Location
East London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
Head of Customer Success Location: Hybrid London (23 days per week) Salary: £80,000£90,000 + uncapped commission An exciting opportunity has arisen for an experienced Head of Customer Success to join a high-growth B2B SaaS business during a pivotal stage of its growth journey. This … strategic leadership role where you'll own the Customer Success function, leading a team of Customer Success Managers while driving customer retention, product adoption, renewals and revenue growth. Working closely with the Head of Revenue and wider leadership team, you'll build scalable Customer Success processes ...

Customer Advocacy Lead, Europe

Hiring Organisation
Adyen
Location
London, United Kingdom
Salary
£ 80 K
challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This … role sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers.You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs ...

Director of Scaled Customer Success, Global

Hiring Organisation
Frontify
Location
London, United Kingdom
Salary
£ 120 K
London AreaCustomer Success – Customer Management/Full-time/HybridWe're all about helping brands turn ideas into impact.Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Microsoft, Volkswagen … international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they’re not advising, supporting ...

Product Life Cycle Manager - Client Facing

Hiring Organisation
Mploy Group
Location
Bristol, City of Bristol, United Kingdom
Employment Type
Permanent
Salary
£60000 - £75000/annum
business enters an exciting phase of commercial growth, we're seeking a Product Lifecycle Manager (PLM) to become the voice of the customer internally and the face of the business externally. This is a highly commercial, customer-facing role sitting at the intersection of technology, product and market … strategy. Rather than focusing on day-to-day product delivery, you'll own the product throughout its lifecycle, ensuring customer needs, commercial opportunities and evolving regulatory requirements shape the future development of both the company's lidar technology and its cloud-based reporting platform. Working closely with customers, engineering ...

Strategic Customer Success Manager

Hiring Organisation
Claranet Limited
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Role Claranet’s Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet’s customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer’s needs. SCSM’s lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed ...

Enterprise Account Executive, Legal & Compliance

Location
Greater London, England, United Kingdom
Compliance We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We are seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence … while nurturing strong customer relationships. Position Overview As an Enterprise Account Executive, you will drive sales growth, manage customer relationships, and ensure high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross‐functional teams to develop and implement ...

Senior Data Scientist

Hiring Organisation
MECS Communications Ltd
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control … recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys ...

Technical Programme Manager - Customer - Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Hiring Organisation
Tesco
Location
Welwyn Garden City, Hertfordshire, United Kingdom
Salary
£ 70 K
About the role: The Customer TPM plays a critical role in delivering Tesco’s Customer & Loyalty strategy, supporting initiatives that drive Customer Engagement, Personalisation, and growth of Clubcard, Rewards and Subscription propositions. This role would be focussed on supporting the Personalisation strategy in making sure … customers get relevant and rewarding engagement with Tesco.This is a new role that will lead complex, cross-functional programmes across Technology, Product, and Business teams, ensuring delivery of customer-centric outcomes at scale across Tesco Group (UK, ROI, and Central Europe) and support expanding scope and growth within ...

Interoperability Product Owner / Product Manager

Hiring Organisation
Sanderson Government and Defence
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£80,000
strong blend of technical understanding, commercial awareness and stakeholder management , with the credibility to engage effectively from engineering and architecture teams through to senior customer and business stakeholders. Key Responsibilities Product Management & Ownership Act as the Product Owner/Product Manager for interoperability programmes and customer-facing delivery … projects. Work with the wider organisation to refine and develop the Interoperability Strategy . Capture and analyse high-level customer requirements, understanding the what, why and when behind customer needs. Translate high-level requirements into detailed requirements, goals, priorities and delivery outcomes. Develop and clearly communicate Product Goals ...

VP Communications – Technology Change & Transformation

Hiring Organisation
Deerfoot Recruitment Solutions
Location
London, United Kingdom
Salary
£ 120 K
transformation This is a rare opportunity for a senior communications leader to take true ownership of a Digital Engineering Services and Solutions function's engagement and communications strategy — and build it from the ground up. You'll sit at the heart of a major technology transformation, working directly with … drive change adoption, and build a department's brand and identity from scratch. This is a permanent, business-critical role, not a project-based engagement — ideal for someone looking to build something lasting rather than move between transformation projects. If you're a confident self-starter who thrives ...

Delivery Manager - MS Dynamics 365 & Finance Operations

Hiring Organisation
Genpact
Location
City of London, London, United Kingdom
value. As part of Genpact’s Microsoft Business Applications Practice, we deliver large-scale Microsoft Dynamics 365 transformation programs across Finance, Supply Chain, Sales, Customer Service, Field Service, Power Platform, Azure, Data, Analytics, and enterprise integration landscapes. Role Summary Genpact is seeking an experienced Onsite Lead Solution Architect … Europe. The ideal candidate will have strong hands-on and leadership experience across Microsoft Dynamics 365 Finance, Supply Chain Management, and Customer Engagement , along with a strong understanding of the broader Microsoft Dynamics and Microsoft Cloud ecosystem including Power Platform, Dataverse, Azure Integration Services, Power BI, Microsoft Fabric ...

Vice President, Customer Lifecycle Growth

Location
Greater London, England, United Kingdom
Vice President Customer Lifecycle Growth builds sustainable competitive advantage by ensuring that the entire consumer journey from first discovery to long-term loyalty is optimized for growth. The leader uses data to drive customer transactions, improve retention, enhance cross selling and increase overall lifetime value. The leader manages … customers prefer to engage with our solutions and designs marketing programs to enable conversion. They lead the marketing automation to execute agile and targeted customer engagement. Key Position Components: Strategy: Use data to create plans to enhance customer growth Funnel Optimization: Improve how users move from to continued ...

Chief Technology Officer (Training Transformation Services)

Hiring Organisation
Raytheon
Location
Gloucester, Gloucestershire, United Kingdom
Salary
£ 120 K
including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

Chief Technology Officer (Training Transformation Services)

Hiring Organisation
Raytheon
Location
Harlow, Essex, United Kingdom
Salary
£ 120 K
including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...