51 to 75 of 271 Customer Engagement Jobs in England

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With … working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation … Customer Data Management. Learn more at risk.lexisnexis.com. About Our Team: Our team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes ...

Support Analyst to play a key role in ensuring the smooth operation, support, and continuous improvement of Microsoft Dynamics 365 applications, including Finance & Operations, Customer Engagement, Supply Chain Management, and Commerce. This role sits at the intersection of day-to-day operational support and technology transformation, supporting both … agreed SLAs, with some out-of-hours support required Assisting with SLA reporting Supporting projects and system upgrades, from testing through to live environments Customer & Stakeholder Engagement Building strong relationships with internal teams and external suppliers Acting as a bridge between technical teams and business users, translating requirements ...

qualified opportunities. Contribute to accurate revenue forecasting by providing technical insights into deal progression and solution fit. Strategically drive complex opportunities from initial engagement through contract award, focusing on technical validation and value realization. Strategic Customer Engagement & Solution Architecture Lead in-depth customer discovery sessions … ERPs). Architect and present comprehensive Tightly solutions, demonstrating how our Demand Signals, Supply Order Pipeline, Supplier Workspace, and Bundle Management features address the customer's unique business needs. Conduct compelling, tailored product demonstrations that highlight Tightly’s differentiators in demand forecasting accuracy, operational efficiency, and capital optimization. Develop ...

Role Purpose The Software Developer/Analyst is responsible for designing, developing, testing, and maintaining modern software solutions that meet customer and business requirements. The role requires strong technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected … Azure, AWS, or equivalent). • Monitor application and server health (CPU, memory, storage, databases). • Ensure systems are patched, secure, and updated to meet customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. ...

Force24 is one of the fastest-growing tech companies in the north, helping ambitious marketing teams drive smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for 2 Account Managers/CSMs to join our Customer Success team at an exciting … stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with us. About the role As Customer Success Manager, you will manage a portfolio of client accounts, acting as the primary point of contact and trusted advisor for your clients. Your ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

working closely with the sales team, playing a key client-facing role in driving sales conversations forward, delivering Proof of Concepts, and supporting live customer engagements for a machine learning platform Location: Central London - 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with the ability to engage, influence, and build credibility with clients A clear sales drive, commercial mindset, and natural gravitas this ...

underlying infrastructure. Why we need this role As an Account Executive Enterprise Growth & Expansion, your mission is to reignite growth within Colts enterprise customer base by re-engaging dormant, inactive, and under-utilized accounts. These customers represent significant untapped potential, and your role is to re-establish meaningful engagement … identify unmet needs and generate new revenue opportunities. Close cross-sell and upsell deals across Colts portfolio (cloud, SD-WAN, security, voice) to maximize customer lifetime value. Develop a qualified pipeline through proactive outreach, structured re-engagement motions, and strategic account revitalization. Diagnose why accounts became dormant ...

Business Account Manager – IT Services & Managed Solutions (multiple roles) Office-Based – West Yorkshire + client engagement Permanent £30k – 45k basic/dependent on experience + £20-30k comms uncapped first year Company Overview This established and high-performing UK Managed Services Provider supports over 2,500 customers nationwide … across Cloud, IT Infrastructure, and Managed Services. With a strong reputation for service excellence and customer retention, the business is entering a key growth phase, investing in sales capability to further expand its footprint across multiple sectors. The organisation offers a collaborative, high-performance culture with a clear focus ...

Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap … Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement ...

data-driven CRM strategy for a variety of well-known consumer brands. You'll join a collaborative, fast-moving environment where insight, creativity, and customer experience come together to drive real commercial impact. The Company They are a specialist customer and data-focused agency with a long-standing … built around delivering thoughtful, insight-led work for a diverse client base. The Role As Senior Data Strategist, you will help clients understand their customer data and turn insights into effective CRM strategies. Your work will span multiple sectors and customer programmes. You will: Develop data ...

collaborative Event Program Manager to manage and support the production of third-party hosted and corporate events that drive demand generation, brand awareness, and customer engagement. This role is ideal for a detail-oriented event professional who thrives in fast-paced environments, enjoys creative problem-solving, and wants … play a central role in shaping memorable event experiences for a global technology organisation. If youre passionate about bringing people together and creating standout customer experiences, wed love to hear from you. Role Overview As an Event Program Manager, you will work closely with cross-functional teams to plan ...

modernisation which will include the upgrading of legacy systems, re-platforming their ecommerce solution, the implementation of a new CRM & marketing solutions and other customer engagement technologies. Key Responsibilities Architecture Leadership : Define and lead solution architecture for transformational initiatives, including the replacement of the e-Commerce platform … tools. . Technology Strategy & Roadmapping : Develop and maintain multi-year architectural roadmaps that align technology investments with business goals, enabling scalability, agility, and innovation. Customer Experience Focus : Design solutions that elevate the customer experience across all digital touchpoints—web, mobile, in-store, and post-sale service. Cybersecurity Maturity ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role ...

maintenance and optimisation of our CRM (e.g. tagging, lead status, follow-ups). Support the field sales team with visit planning, action tracking, and customer data updates. Ensure customer and lead information is complete, clean, and actionable. Sales Data Analysis & Targeting Analyse sales performance data across regions, channels … customer types. Identify top-performing locations, lapsed accounts, and white space opportunities. Recommend who to visit, when, and why, based on real data. Journey Planning & Sales Strategy Use data to prioritise account visits and actions (e.g. restock, upsell, promotional planning). Help shape strategic route planning to maximise sales ...

Responsibilities: Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure … high level of customer satisfaction Commissioning Solutions: Work on the delivery and implementation of high-end IT systems Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business Essential Skills: Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems Collaborative ...

Solution Consultant , you will work closely with Account Executives throughout the sales cycle to lead discovery, shape tailored solutions, deliver compelling demonstrations, and guide customer stakeholders through change. This is a highly consultative role for someone who can combine technical understanding with strong commercial acumen and the ability … translate complexity into clear business value. Key Responsibilities Discovery & Diagnosis Lead and support customer discovery sessions to understand operational, technical, and commercial pain points Identify root causes behind business challenges and uncover the wider impact on growth, revenue, and efficiency Build a clear understanding of current state vs desired ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role ...

Europe is looking for an experienced Sales Team Leader to manage and develop a high-performing sales team. This role combines team leadership, customer engagement, and commercial ownership of key project opportunities. You’ll work closely with external sales teams, suppliers, and internal stakeholders to deliver excellent customer experience while driving profitable growth. If you enjoy leading a team, winning projects, and building strong customer relationships, this is a fantastic opportunity to join a respected and growing organisation in the technology distribution space. What You'll Be Doing Leading the Internal Sales Team Managing and mentoring ...

looking for a Senior D365 CE Functional Consultant with strong experience in Microsoft Partner environments to lead the delivery of high-impact Dynamics 365 Customer Engagement solutions. In this role, you’ll take ownership of end-to-end solution delivery—working closely with clients to shape requirements, design … your expertise will directly influence business outcomes and digital transformation initiatives. Key Responsibilities Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing) Run client workshops , gather requirements, and produce clear, high-quality documentation Configure and customise D365 CE and Power Platform solutions ...

looking for a Senior D365 CE Functional Consultant with strong experience in Microsoft Partner environments to lead the delivery of high-impact Dynamics 365 Customer Engagement solutions. In this role, you’ll take ownership of end-to-end solution delivery—working closely with clients to shape requirements, design … your expertise will directly influence business outcomes and digital transformation initiatives. Key Responsibilities Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing) Run client workshops , gather requirements, and produce clear, high-quality documentation Configure and customise D365 CE and Power Platform solutions ...