101 to 125 of 579 Customer Experience Jobs in England

ground up and hiring a Product Manager to lead one of its core product squads. You’ll join a cross-functional squad responsible for customer-facing digital products used by millions of members across retail, rewards, and ecommerce-style experiences. The business is investing heavily in product, engineering … tooling, and internal capability building, creating a real opportunity to shape product culture, delivery standards, and customer experience from an early stage. The role You’ll own one of the UK product squads end-to-end, partnering closely with the Tech Lead and UX Designer while working directly ...

high standards of patient care and clinical adoption. The role will involve close collaboration with technical, commercial and education stakeholders to deliver a strong customer experience throughout the implementation and post-installation journey. Key Responsibilities Clinical Training & Implementation Deliver high-quality ultrasound training and clinical applications support … healthcare professionals Support on-site installation, onboarding and implementation of ultrasound systems Carry out on-site demonstrations of ultrasound systems at customer sites Assist clinicians with practical ultrasound workflows and optimisation within scope of practice Provide guidance on image acquisition, scanning techniques and system functionality Provide pre-sales support ...

contact for schools throughout their journey - helping users feel confident, supported, and successful from day one. This role is especially suited to people with experience in areas such as: Payroll HR systems School administration Education software Payroll bureau services Software support Customer onboarding Training or implementation Customer … transition feel smooth, supported, and successful. Youll help schools understand the system, feel confident using it, and get real value from the software. The experience you deliver directly impacts customer satisfaction, long-term relationships, and how successfully schools adopt Every across their teams. About the Team ...

hiring for Senior Account Manager role for London, UK location, Job Role: Senior Account Manager Software & Services (EMEA/Europe Focus) Location: London, UK Experience: 1012+ years Industry: IT Services/Software Solutions Job Summary: We are seeking a seasoned Senior Account Manager with extensive experience in software … driving client satisfaction, and expanding business within existing clients . Exposure to the broader EMEA region is advantageous. The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain ...

delighted to be supporting a growing and ambitious organisation in the search for an experienced Head of Customer Service & Operations . This is a rare opportunity for an accomplished operational leader to take ownership of a customer-facing service function and play a key role in shaping … future direction of the business. As a member of the senior leadership team, you'll lead a multi-disciplinary operation spanning Customer Service, Technical Support and Field Engineering, driving service excellence, operational efficiency and commercial performance. You'll be responsible for creating a customer-centric culture, delivering continuous ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

Customer Support Team Lead Competitive + Bonus Remote, UK Permanent full time At IRIS, our customers are at the heart of everything we do. Were now looking for a Customer Support Team Leader to help lead our IRIS Financials Customer Support team and ensure we continue … deliver outstanding service. This is a hands on leadership role , combining people management with technical customer support. Youll lead, motivate and develop a team of analysts while also playing a key role in resolving escalated and complex customer issues. What youll be doing Leading and supporting a high ...

Customer Support Team Lead Competitive + Bonus Remote, UK Permanent full time At IRIS, our customers are at the heart of everything we do. We’re now looking for a Customer Support Team Leader to help lead our IRIS Financials Customer Support team and ensure we continue … deliver outstanding service. This is a hands on leadership role , combining people management with technical customer support. You’ll lead, motivate and develop a team of analysts while also playing a key role in resolving escalated and complex customer issues. What you’ll be doing Leading and supporting ...

Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding … present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth ...

journey-helping shape the future of the UK's largest mobile network. As an Incident Specialist, you will play a vital part in protecting customer experience by ensuring our services run smoothly, even when challenges arise. You'll be the calm, confident voice during incidents, bringing people together … data accuracy You'll contribute to a high-performing operations environment that supports frontline teams, partners, and customers Who you are You'll bring experience from a customer-facing, operations, or support environment (such as a contact centre or similar setting) You'll have a strong understanding ...

commercially aware and accountable — someone who is not afraid to pick up the phone, start meaningful conversations with business owners and develop long-term customer value. We supply innovative technology platforms into the UK Beauty and Medical Aesthetics market, helping our customers run stronger, smarter and more successful businesses. … first conversation through to close, using a consultative and value-led approach. This is not just about “selling a product”; it is about understanding customer pain points, asking the right questions, building trust and helping customers see how our solutions can support their business. You’ll also work closely ...

numbers, your applications will be considered as a single submission. This role owns the end-to-end management, deployment and support enabling sales effectiveness, customer engagement, and data driven decision-making for our selling organization. The Manager, partners with Sales, Marketing, Customer Experience, and IT teams … platforms, translating business needs into product requirements, user stories, and prioritized backlogs. Aligning with global IT and business strategies. Partner with Sales, Marketing, Customer Service, and Analytics teams to improve customer engagement, pipeline management, and field productivity. Lead the application of AI, advanced analytics, and automation to modernize ...

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm/9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking … Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first ...

will play a pivotal role in shaping thoughtful, intelligent products that blend AI and non-AI capabilities to serve a growing and diverse customer base. You'll bring curiosity, empathy and creativity to solving complex problems, working closely with technology and design to craft solutions that feel intuitive, responsible … inclusive product culture. Here's a taste of what you'll be doing: Gently guiding and prioritising your team's focus to address meaningful customer challenges and unlock valuable opportunities Developing a deep, empathetic understanding of your users, their behaviours and the wider market landscape Owning ...

hiring a Complaints Insight Specialist to join a leading financial services organisation, working at the heart of how the business understands and improves customer outcomes. This role sits within a Complaints Process & Insight team , using customer complaints as a powerful tool to identify issues, uncover trends, and drive … meaningful improvements across the organisation. The role This is a customer insight role in an operational environment , focused on: Analysing complaints data Identifying root causes of customer issues Recommending improvements to reduce future complaints You won't be pulling or engineering the data - instead, you'll be taking ...

Kickstart your tech career by solving real customer challenges across SaaS software, integrations, data migrations, and technical troubleshooting. The Company A leading SaaS provider helping businesses streamline operations through innovative cloud-based software solutions Established technology business with a loyal customer base and strong industry reputation Collaborative, supportive … environment with clear progression opportunities Hybrid working, strong benefits package, and ongoing training and development The Role A customer-facing technical support role offering exposure beyond traditional helpdesk support Investigate software issues, support customers, and troubleshoot technical incidents Gain hands-on experience with SQL queries, XML data, software ...

physical retail, spas, digital channels and international markets, the business sits within a major international beauty group and continues to invest heavily in its customer experience, technology infrastructure and global growth agenda. This is a brand that takes its in-store experience as seriously as its products … built. The Perso n They are looking for an experienced Retail Product Owner or Product Manager who genuinely understands how in-store customer journeys work in practice not just in theory. The ideal candidate will have hands-on experience with retail technology platforms such as POS, booking systems ...

Hybrid - Lancashire (2-3 days per week) This is a high impact CRM Manager role within a growing organisation investing heavily in data driven customer engagement. You will play a central part in shaping lifecycle marketing strategy, optimising customer journeys, and delivering measurable outcomes across a multi channel … environment. The Company They are a fast scaling, customer focused organisation with a strong emphasis on innovation and continuous improvement. With a growing footprint and increasing investment in digital transformation, they are building out a best in class CRM function to support long term growth. Collaboration, accuracy and customer ...

developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem … opportunities for service improvement. Duties include: Support the team to meet and achieve our key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support ...

Customer Service Advisor Full Time Office Based/Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company … colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within ...

Administrator - Accommodation Gloucester - Onsite 3 days a week 6 month contract Inside of IR35 £150 per day We are seeking a highly organised and customer-focused Accommodation Administrator to support the delivery of an excellent residential experience for all learners, delegates, and guests. Working as part … maintained within booking systems Coordinate room availability in line with course schedules and operational needs Liaise with internal teams to ensure efficient room utilisation Customer Experience Act as a first point of contact for accommodation-related enquiries Provide clear pre-arrival information including check-in details and site ...

identify high-value AI opportunities and define business cases. Measure and report on AI project outcomes, including efficiency gains, automation benefits, cost savings, and customer experience improvements. Mentor and support other technical team members, promoting AI best practices and knowledge sharing across the organisation. Contribute to the development … organisation’s AI strategy, roadmap, and future capability. Required Experience Essential Significant commercial experience in AI Engineering, Machine Learning Engineering, Applied AI, or Data Science roles. Expert-level Python development skills and deep experience with modern AI/ML frameworks and SDKs. Proven experience designing ...

Technical Customer Success Executive Based in Leatherhead with on-site parking and hybrid working option 9am to 5.30pm, flexible working hours available £33k to £40k plus 20 days holidays plus BH increasing annually, pension, socials, team lunches, drinks fridge and much more!! Are you ready to make a significant … impact in the digital world? My client is seeking a Technical Customer Success Executive to join their new and fast-growing platform. This role combines account management and technical support, working within an innovative start-up, backed by an established and highly successful digital organisation. This is your chance ...

Customer Insights Analyst £50,000 - £55,000 Darwen (3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric … With a strong focus on personalisation and service quality, they use data to continuously improve engagement, retention, and lifetime value. THE ROLE As a Customer Insight Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with ...

role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused … handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer ...