1,251 to 1,275 of 2,525 Customer Experience Jobs in England

the institutes strategic goals. You will play a key role in the delivery of a multi-year digital transformation programme aimed at enhancing the customer experience, improving operational efficiency, and modernising the core IT systems. This is an exciting opportunity for a delivery-focused professional with excellent stakeholder … professional services, and external partners to support successful change adoption. Monitor and report on benefits realisation and post-implementation reviews. Person Specification Essential: Proven experience as a Programme Manager leading complex, cross-organisational change in a large institution, ideally within higher education. Deep understanding of university governance, academic processes …/executive level. Solid financial and resource management experience. Relevant qualifications: MSP, PRINCE2, Agile (Scrum, SAFe), or equivalent. Exceptional communication and interpersonal skills. Desirable: Experience with HE sector regulations (e.g., OfS, HESA, GDPR, TEF). Familiarity with systems such as SITS, Moodle, Salesforce, or Microsoft Dynamics. Experience working More ❯

in your region. Your focus will be on winning active new Business Rewards and Savings Accounts, taking responsibility for the end-to-end client experience - generating referrals, onboarding clients and delivering funded accounts. For additional lending requirements you will co-ordinate the introduction to our specialist Relationship Manager (RM … that our Partnerships Manager is experienced in B2B relationship management and account management, managing multiple stakeholders, creating revenue opportunities and reporting across their portfolio. Experience in enterprise sales is also beneficial. As a Partnerships Manager, you may also be involved in building relationships with other local partners such as … Pack with information about identifying and introducing clients to Allica. Supporting them with marketing materials and joint initiatives. Managing your portfolio and following our customer relationship management (CRM) process. Ensuring we capture, track and report on progress. Demonstrating quality, effectiveness and informed decision making. Actively managing your objectives and More ❯

you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative … team culture is at the heart of what we do. To be successful in this role you should have: Experience across configuration and integration with Hardware Security Module (HSM) and AWS Secrets Manager (ASM) tooling, certificate lifecycle management, e.g., rotation, revocation, and in automating security workflows. Experience using … GitLab CI/CD pipelines, AWS CLI, or Chef. Strong experience with Cloud Security including AWS security controls, policies, automation, CLI tools, role-based and attribute-based access controls, cryptographic protocols, secure key lifecycle management, threat modelling, SOC operations, securing microservices and APIs, DevSecOps best practices, vulnerability scanning, vendor More ❯

focused workflow. You will be responsible for helping to define and drive the success of the complete product, including defining requirements, assessing accuracy, streamlining customer experience, and enabling end-user applications. Key Responsibilities Design, prototype and implement innovative computational and/or statistical algorithms to extract meaningful biological … methods and findings across internal teams with diverse expertise. Prepare internal and external facing technical documentation and marketing assets related to project research. Key experience and skills requirements You will have a strong background in computer science, algorithms, statistics, and/or digital signal processing in addition to expertise … will have a track record of both innovative and pragmatic bioinformatics methods development and delivery, be a proven team player with leadership skills and experience and have the following: Expertise in genomics and experience with analyzing error modes and actionable signal in genomic data sets Expertise in algorithms More ❯

combines expertise, passion, integrity and innovation to the seamless and efficient processing of all activities including and not limited to End of Lease Activities, Customer-service and in-life query management, Lease schedule and Acceptance certificate creation. As an Operations Team Leader you are responsible for the management and … e.g. monthly business reviews) Performance management and trend analysis Maintaining accurate data in all relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where … system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings, including customer-service management and or other related services within a leasing or after-sales operational perspective Strong understanding of asset/I.T fleet management and More ❯

Google. V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to support queries … leads. Expect to have You will coordinate with multiple internal teams: with Product and Engineering for bug resolution and product feedback, and with Sales, Customer Success, and Account Management to ensure that every V7 customer is set up for success. Nothing is more important to a young company … shift, so you'd be working the standard 9am-5pm UTC. Responding to V7's customers over email, chat, and calls. Troubleshooting and investigating customer-reported bugs. Reporting bugs to our Engineering Team and providing customer updates. Collecting and sharing user feedback with our Product Team. Collaborating with More ❯

You will be required to: Develop and implement SEO and E-Commerce strategy aligned with the company's growth objectives. Own and continuously improve customer experience and conversion funnel across Website, App & kiosk. Create and manage a content marketing plan aligned with SEO goals aimed at establishing YourParkingSpace … Regularly communicate insights, progress and opportunities to leadership and stakeholders. Leverage AI and innovative tools to achieve objectives faster. We require: 5+ years of experience in SEO & E-commerce with a strong track record of driving organic growth and a deep understanding of driving revenue through search. Demonstrated history More ❯

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep … world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco … to optimizing product ranges. It bridges the gap between category planning and in-store execution, ensuring that assortment recommendations are not only tailored to customer preferences but also practical for shelf implementation. By integrating data science with client insights, Assortment helps users make informed decisions on which products to More ❯

Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local … we operate. We are actively seeking a strong communicator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities - End-to-end ownership of … our people to get packages to their destination - quickly, conveniently and sustainably. - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Experience More ❯

and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. We believe in the power of our product. We continue to execute and build momentum as … we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us! You: You are a natural strategic … seller and enjoy going the extra mile to delight a customer. You are eager to use your experience in the Tier 1 Banking space to propel an innovator in machine learning fraud prevention and protect consumers everywhere. You have in-depth experience in fraud prevention, cyber security, payments More ❯

D365 F&O with other enterprise systems. Evaluate and recommend solutions, tools, and methodologies to optimize D365 F&O environment for finance. Your Story Experience in providing technical leadership, preferably within the Microsoft Dynamics 365 ecosystem. Strong leadership and interpersonal skills to collaborate effectively with technical and non-technical … journey is one of evolution, grounded in core values that remain relevant today. We are connected to the business, making quick decisions to improve customer experience, respecting diverse opinions, and valuing the end customer. What We Offer We promote growth and progress, providing tools for holistic development—physical More ❯

and motivated Digital Sales Representative who will be responsible for driving sales growth through proactive outreach, relationship building, and strategic sales tactics. Using your experience in SaaS (Software as a Service) opportunity creation & sales, you will be responsible for delivering a positive customer experience using the SailPoint … effectively process inbound inquiries and identify qualified leads and opportunities. Relationship selling skills, with the ability to manage sales calls at varying levels of customer accounts, are essential. 2+ year of successful experience in telemarketing, preferably in technology Exceptional communication skills, both oral and written, coupled with excellent More ❯

For : You’ve built and shipped full-stack apps. You’re curious about emerging technologies. You thrive in fast-moving, ambiguous environments. You have experience in startups and scale-ups. You enjoy solving deep technical problems with customer experience in mind. You can evaluate and make decisions … of key factors, including design, innovation, technical debt, cost efficiency, and scalability. Qualifications: Back-End Development, Full-Stack Development, API, System Design, AWS skills Experience in building scalable maintainable low latency SaaS products Strong problem-solving and analytical skills Ability to work collaboratively in a team environment Excellent communication More ❯

MBR Partners is a niche recruitment business supplying candidates across the world to work with fast-growing technology companies (Telecoms, Security, Broadcast Media, Customer Experience/Marketing, Fintech, and many more). We are focused on the recruitment of permanent staff. Previous experience working in recruitment is … Partners CRM Your Requirements as an Business Development Representative Bachelor's degree required, 2:1 minimum from a good university Strong English Language skills Experience in telephone sales or telemarketing is preferred Passion for technology Excellent verbal and written communication skills Result-driven with the mentality to always exceed … targets Persistence & perseverance Customer service Motivation for sales - the role will come with commission/sales incentive programme (please note this role is purely focused on closing and developing new business leads and will pass on the recruitment (delivery) aspects to another team Please disregard the salary as it More ❯

This is your chance to lead the delivery of world-class connectivity solutions, shaping how businesses across the UK stay connected—while ensuring every customer experience is seamless, professional, and on point. A Day in the Life as Our Project Manager As a Project Manager at Convergence Group … no two days will be the same. You'll play a key role in driving the success of our customer onboarding journey, overseeing every stage of the project lifecycle with clarity, energy, and purpose. Lead Projects End-to-End: Take charge of every aspect of infrastructure project delivery - from … on top of project documentation, including Statements of Work (SOWs), RAID logs, and Project Initiation Documents (PIDs), keeping everything organised and accessible. Champion the Customer: Put customers at the centre of everything. You'll build strong relationships, communicate regularly, and make sure stakeholders feel supported and informed every step More ❯

in the organization, and we know the next big idea could be yours! The Opportunity: Our suite of products is market leading in the customer experience space, and we're enjoying terrific success! Our growth targets are ambitious, and we need committed, successful sales people who have the … skills, experience and track record to work with their team to develop and drive enterprise wide growth. The successful candidate will need to demonstrate clear enterprise sales skills, and have evidence of leading and supporting individuals across; solution consulting, digital strategy, product specialists, industry experts, marketing and customer success - all through the fostering of client relationships. What you'll do Manage all of the Commercial region territory customer opportunities. Develop GTM plans, working closely with the broader ecosystem to build pipeline for future opportunities Opportunity qualification & prioritization Develop and maintain relationships at the "C" and "VP More ❯

a truly unique brand. You will join ready to develop a successful growth strategy in a B2B capacity. You will be expected to drive customer relationships, positive commercial outcomes and customer satisfaction. You will be a highly driven, self-starting and accomplished business development manager with excellent presentation … customers through the core benefits of what access to our client's services can do for them in their roles Take ownership for the customer experience Meet and exceed revenue goals set by the business Feedback to the business, key themes and/or areas that are important … opportunities Prepare regular sales reports including activity, pipeline, sales invoiced as well as monthly, quarterly and annual forecasts The ideal skills for this are: Experience in selling business intelligence to senior executives Proven track record in generating new business, consistently beating target and performing in the top quartile of More ❯

about becoming part of our successful and growing team. The role is based on Stonehouse with occasional travel to our other UK offices and customer sites. Key Responsibilities: Be a senior member of the IT Engineering community at a leading MSP Provide advanced troubleshooting and support for complex technical … issues. Lead projects including system upgrades and cloud migrations. Conduct system checks, updates, and ongoing maintenance. Experience of implementing MS Power Automate & Co-Pilot Mentor and support junior team members to improve capability across the team. Create and optimise SharePoint and Microsoft Teams set ups Implement compliance features, including … Maintain detailed documentation for support tickets, projects, and procedures. Be client facing to support in-life account reviews and business development. Deliver an amazing customer experience! Oversee and manage Microsoft Intune for device and application security. The Company We help businesses of all sizes us technology to create More ❯

Sr Program Manager, Trustworthy Shopping Experience, Perfect Order Experience - EU Role is open in Luxembourg, Milan, and Munich. A-to-Z Guarantee is Amazon's way of protecting customers from negative order experiences with third-party sellers. We focus on helping customers report problems, assisting sellers to resolve … to develop and implement KPIs, automated reporting, process solutions, and data infrastructure improvements. Guide program launches to best support Amazon's selling partners and customer experience. Identify and implement process improvements, innovations, and simplifications to meet strategic, financial, and technical goals. Develop best practices to manage, track, and measure … for new A-to-Z Guarantee programs and technology implementations. A day in the life Collaborating with global teams Advocating for regional nuances Balancing customer and seller experiences Introducing data-driven processes and simplifying based on insights About the team Selling Partner Services (SPS) aims to create a trustworthy More ❯

for a CRM Manager to lead and evolve their CRM strategy across the UK and European markets, playing a key role in driving both customer growth and experience. The successful candidate will take ownership of CRM initiatives across the full customer lifecycle — from conversion and onboarding to retention … and bring ideas to life through creative, data-driven campaigns. With hands-on experience in platforms like HubSpot or Braze, they’ll be confident in delivering personalised journeys at scale while keeping CRM systems optimised and efficient. This is an ideal opportunity for someone who enjoys blending creativity with … deliver relevant, timely and personalised messages Creating engaging campaigns in collaboration with Brand, Performance and Partnerships teams Ensuring CRM activity drives both a strong customer experience and measurable commercial outcomes, in close partnership with product, data and finance teams Managing CRM tools and processes across all touchpoints (email More ❯

for a CRM Manager to lead and evolve their CRM strategy across the UK and European markets, playing a key role in driving both customer growth and experience. The successful candidate will take ownership of CRM initiatives across the full customer lifecycle — from conversion and onboarding to retention … and bring ideas to life through creative, data-driven campaigns. With hands-on experience in platforms like HubSpot or Braze, they’ll be confident in delivering personalised journeys at scale while keeping CRM systems optimised and efficient. This is an ideal opportunity for someone who enjoys blending creativity with … deliver relevant, timely and personalised messages Creating engaging campaigns in collaboration with Brand, Performance and Partnerships teams Ensuring CRM activity drives both a strong customer experience and measurable commercial outcomes, in close partnership with product, data and finance teams Managing CRM tools and processes across all touchpoints (email More ❯

service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters … Act as a strategic advisor to clients, providing insights on IT solutions and project roadmaps Main requirements for the successful Head of Projects: Proven experience in a senior project management role within an MSP or IT services company. Strong leadership and team management skills, with a track record of … IT projects. Expertise in project management methodologies (PMP, PRINCE2, Agile, etc.). Excellent stakeholder management and communication skills. Strong financial and commercial acumen, with experience in budget management. Technical understanding of IT infrastructure, cloud computing, and cybersecurity solutions is a plus. What we offer in return to the successful More ❯

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … to responses to RFPs, Contribute to the development of new propositions and bringing them to market. What will you need to do it? Demonstrable experience in IT asset management, showing clear proficiency over software licensing (all aspects of contractual, technical, and commercial, activities), alongside strong understanding of software, technology … relating to at least one of SAP, Microsoft, Oracle, & IBM. With clear understanding of on premises and subscription type software licensing. Commercial awareness and experience of taking software asset management services to market. Experience of managing and coaching junior team members. Ability to research, digest information and present More ❯

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … to responses to RFPs, Contribute to the development of new propositions and bringing them to market. What will you need to do it? Demonstrable experience in IT asset management, showing clear proficiency over software licensing (all aspects of contractual, technical, and commercial, activities), alongside strong understanding of software, technology … relating to at least one of SAP, Microsoft, Oracle, & IBM. With clear understanding of on premises and subscription type software licensing. Commercial awareness and experience of taking software asset management services to market. Experience of managing and coaching junior team members. Ability to research, digest information and present More ❯

be part of the RX Global Digital Engineering team. You will develop full stack solutions and services as part of our global platform, enhancing customer experiences at our shows and supporting their business growth. Responsibilities Lead the development of cloud-hosted web and mobile solutions, optimizing customer experience … and multi-tenant systems. Requirements Skilled in web development, focused on a highly responsive user experience. Proficiency in ReactJS/Typescript, CSS. Senior Developer experience in a multi-team, distributed Agile environment, involved in the full end-to-end lifecycle from design to testing to deployment. Exposure to pipeline … automation tools. Should have experience with integrating applications using APIs. Understanding of GraphQL advantageous. Exposure to C#/Java, SQL, back end development or integration and willing to learn more. Exposure to AWS, S3, Lambdas, SNS, SQS or equivalents on other cloud environments. Some familiarity with DevOps principles, CI More ❯