Leyland, Lancashire, United Kingdom Hybrid / WFH Options
Newton Blue
and connect to existing technical assets and very well planned architecture through an already in place teams of DevOps and software professionals. Ideally you will have over 5 years' experience bringing slick and purposeful B2B dashboards and their supporting UI assets to … life and be a talented interface designer that understands that less is more for the busy corporate users your product is serving. You will love smart UX and respect CX principles with a craving to always improve your users experience. Experience 5+years experience developing front end solutions in any JavaScript-based web framework. A minimum of 2 demonstratable … work against. Comfortable working within a scrum sprint based delivery methodology, daily scrums, transparent working practices require consistent contact during the working day. Equally organised and comfortable taking a customer centric agile approach where required. Very comfortable in Jira planning and workflow. Excellent problem-solving and communication skills. A demonstratable ability to follow instruction and build solutions that meet More ❯
Shape the future of user experience with strategic design initiatives that blend business needs and user insights. Drive the advancement of user-centric design strategies for our cutting-edge AI enablement products firmwide, with a focus on large-scale product design strategy and ensuring consistent experience. As a Vice President in DXD Securities Services & CDAO Experience Design, you … will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a … culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user friendly, enhancing the overall customer experience. The CDAO Platforms design team is responsible for defining and articulating the product design for Chief Data and Analytics Office (CDAO), and executing on More ❯
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy , and Fellows from our award winning Fellowship programme . Our expert team brings together leaders from across government, academia and global tech giants to solve the … minds who are bringing Frontier AI to the frontlines of the world. About the Role We're looking for a full-stack Senior Software Engineer to work in our Customer Development team on our ground-breaking Frontier platform. Your role will focus on scaling our Decision Intelligence offering - providing AI capabilities across high-impact decisions. This comes with genuinely … to new clients. As we continue to expand our platform's reach, you'll have the unique opportunity to build a scalable AI focussed product, remain close to live customer feedback whilst leading the way in technical best practices. In this role, you'll be immersed in hands-on work, tackling complex real-world challenges using state-of-the More ❯
of technology changes that are required to realise the business goal • Ensuring all governance, risk management, controls and compliance requirements are considered, planned for an adhered to safeguard the customerexperience • Driving the delivery of pragmatic business and operational design solutions which maximise benefits while achieving the desired business outcomes • Ensuring delivery is completed to time, cost and More ❯
architect to join our dynamic team. We own the performance models of several of the complex multi-media IPs in Apple's SoCs. These IPs are central to the customerexperience in almost all of Apple's products from Apple Watch, iPhone, iPad, MacBook, to next-generation product lines. In this highly visible role, you will collaborate closely More ❯
and optimization of our digital engagement platforms. In this role, you will own the roadmap and strategy for web, mobile, and other digital touchpoints, driving innovation and excellence in customer experience. You will partner cross-functionally with engineering, design, marketing, analytics, and operations to deliver seamless, data-driven, and customer-centric solutions. Vista Tech plays a vital role … requirements and ensure timely and high-quality delivery. Influence cross-functional teams and senior stakeholders to align on priorities and outcomes. Champion a culture of experimentation, continuous learning, and customer obsession. Monitor KPIs and conduct testing to evaluate performance and inform future improvements. Stay up to date on emerging digital technologies and platforms to identify growth opportunities. Required Skills … Qualifications, and Experience Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. 8+ years of product management experience, with at least 3 years focused on digital channels (web/mobile). Proven track record of shipping complex, customer-facing digital products at scale. Experience leading cross-functional teams in agile More ❯
it takes? Professional: Bachelor's degree preferably in Business Management, Economics/Accounting or Information Technology. Understanding of Azure cloud platforms, consoles, and services. 2 to 5 years of experience in Azure (mandatory) and AWS (preferred) Cost Management and FinOps principles in large scale organizations. 3+ years of experience working cross functionally in large global enterprise. Understand technical … Finance Job type: Individual contributor. About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯
contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role We are seeking an experienced social media strategist who will ideate, create, and … analytics to measure the effectiveness of social campaigns and optimize performance. Be a proactive and results-oriented individual with a strong work ethic and a commitment to excellence. Qualifications & Experience Proven experience in a social strategy role within an advertising/marketing agency or client team. Strong understanding of social media, with a variety of social platforms, and … emerging technologies. Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong client relationships. Experience working with cross-functional teams and managing multiple projects simultaneously. Experience of working on financial services clients is highly beneficial although not essential. A degree of some sort will help us understand your background and point of view. Sound like More ❯
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: We are a collaborative, inclusive, and globally distributed team passionate about solving real-world problems through technology. We value diverse perspectives, continuous learning, and a supportive environment where everyone can thrive. Our team works closely with clients and internal partners to deliver … and process improvements. Stay current with relevant technologies and industry trends. Mentor peers and support knowledge sharing across the team. Requirements: Bachelor's degree in Computer Science or equivalent experience in a related field. Experience in technical consulting or client-facing technical roles. Understanding of the Software Development Life Cycle (SDLC). Experience with Windows and Linux More ❯
lending products meet regulatory requirements and align with Starling's risk appetite Proactively identify potential risks and develop mitigation strategies. 5.Operational excellence Collaborate with operations teams to ensure seamless customer experiences across business lending products. Monitor operational performance and customer feedback, driving continuous improvement initiatives 6.Customer advocacy Act as the voice of the customer within the business … ensuring business lending solutions are simple, accessible and valuable for solopreneurs, micropreneurs and SMEs Partner with marketing and customer support teams to effectively promote business lending products throughout the full lifecycle Experience Demonstrable expertise in product management within banking or fintech, with a strong focus on Credit Cards and wider business lending (e.g. Overdrafts or Term Loans) A … track record of maintaining a P&L and iterating on underwriting or credit processes to grow a lending portfolio Proven experience in building, launching and managing products, with a strong record of leading cross-functional projects or matrix-managing resources Skills Deep understanding of SME customers and their varied lending needs Analytical mindset with the ability to interpret data More ❯
Location: London (EC2M 6XB) Salary: £30,000-£35,000 per annum (DOE) Hours:Monday-Friday (Onsite) 9:00-17:30 About the role: Are you passionate about providing exceptional customer service and fostering long-term client relationships? We are seeking a customer focussed individual to join our team. In this role, you will be the primary point of … expectations are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation's success. What makes you a great fit: Proven experience in customer service or account management roles Strong interpersonal … positive client relationships Self-motivated and able to work independently Excellent problem-solving skills and attention to detail Committed to personal and professional development A team player with a customer-focused mindset High level of organisational skills with the ability to manage multiple accounts effectively Key responsibilities: Managing tickets through various systems for day-to-day network requests Placing More ❯
to support the development of our natively built payroll software. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience. What you will do Execute timely filings and payments for all customers in Ireland alongside the R&D team Drive issue resolution and communication with various government agencies … Provide excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient manner Reconcile and validate payroll outputs, including payslips, tax filings, and social security contributions Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issues Carefully document processes and tasks to streamline operations and share knowledge … of Irish payroll required . Key areas of expertise include: tax calculations, filing and payment requirements, and tax notice resolution Familiarity with UK payroll processes is strongly preferred Proven experience in handling audits, queries, calls and disputes with Revenue Ireland and HMRC on behalf of clients Minimum of 3+ years in a client-facing role Ability to manage and More ❯
a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice … you will help us define the future of American Express. The Loyalty & Benefits Governance and Reporting team, part of Digital Product Operations, is at the heart of American Express' customerexperience-delivering high-impact capabilities that enable cardmembers to earn and redeem rewards, enjoy travel perks, and access partner benefits across channels and geographies. We are in the … an impact in this role? This role will lead governance efforts over the international scope of the technology transformation. The ideal candidate brings a blend of program management skills, experience overseeing large efforts with multiple layers of senior leadership governance forums and is a great partner/collaborator across teams. Key Responsibilities: Support the Global Loyalty and Benefits Governance More ❯
England. This role is critically important as migrations & modernizations are a top strategic priority for AWS. Migration and modernization initiatives are key drivers of our business and essential for customer success. Whether motivated by cost savings, data center consolidation, or technology lifecycle events, customers expect more than just operational efficiencies. While achieving 25-50% cost reductions, they aim to … increase business agility, transform customer experiences, and drive new innovations leveraging AWS's cloud capabilities. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities AWS Sales, Marketing, and Global Services (SMGS) is … UK market and verticals to capture major migration and modernization opportunities. • Closely partner with account teams, solutions architects, professional services, partners, and stakeholders to embed migration/modernization into customer journeys. • Consult with customer executives (CXO) on complex, multi-year cloud migration and modernization roadmaps, architecting robust solutions, mitigating risks, optimizing costs, and building compelling business cases. • Leverage More ❯
better working world. The EY Financial Services AI & Data team is expanding and creating distinctive advisory propositions tailored to market demands. We are seeking outstanding Senior Consultants with substantial experience in AI & Data solution design and implementation, particularly within the wealth and asset management sector. This role will enable you to contribute to our team's ongoing growth and … technologies and data-driven insights to drive innovation and enhance decision-making across the organization. Our focus is on delivering actionable intelligence that empowers teams to optimize performance, improve customer experiences, and achieve strategic objectives. Data Architecture & Engineering - Focusing on next generation data solution architecture design and implementation Data Management & Strategy - Supporting our clients with Data Strategy, Data Governance … the ability to communicate complex concepts clearly and effectively, both verbally and in writing. To qualify for the role you must have some or all of the following: Proven experience in wealth and asset management, with a good understanding of investment strategies and the end-to-end value chain to effectively advise clients on modernising their Data platforms. Advanced More ❯
broader analytics and reporting frameworks. SKILLS You should have Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Business, or a related field. 8+ years of experience in data and analytics roles, with at least 3 years in a leadership position. Proven track record of building and scaling data teams and capabilities in a global context. … Deep understanding of data architecture, data warehousing, and modern analytics platforms (e.g., Snowflake, Power BI, Tableau, Databricks). Hands-on experience with Microsoft Data Factory, Azure Data Lake, and Microsoft Fabric. Strong knowledge of data governance, privacy regulations (e.g., GDPR), and data lifecycle management. Excellent communication and stakeholder management skills. Experience in change management and driving cultural transformation More ❯
leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth. Job role: Senior Software Engineer - PriceFX Implementation Years of Experience - 5 - 8 years Location - Hyderabad, India Job Summary: We are looking for a highly … Engineering, or a related field, or equivalent work experience. Familiarity with dashboarding tools like Tableau or Power BI (preferred but not mandatory). • Minimum 5 years of software development experience, with at least 2+ years in PriceFX implementation. • Proficient in Groovy scripting and PriceFX calculation logic setup. • Strong hands-on experience in Java (Spring Boot preferred). • Experience … third-party system integrations. • Good understanding of pricing processes and enterprise software implementation. • Strong problem-solving skills and attention to detail. • Excellent communication and documentation skills. Preferred Skills: 1. Experience working with cloud platforms (AWS, Azure, or GCP). 2. Exposure to CI/CD, Git, and containerization (Docker/Kubernetes). 3. Background in enterprise pricing, CPQ, or More ❯
French Speaking Customer Success Manager (London or Paris) Salary circa 50,000 + OTE A fast-growing, award-winning technology company is seeking a French-speaking Customer Success Manager to join its friendly and supportive Customer Success team in either London or Paris . This full-time hybrid role (minimum 2 days/week in the office … and English communication skills Strong interpersonal and relationship-building abilities Detail-oriented, organised, and thrives in a fast-paced, deadline-driven environment Confident problem-solver with a consultative mindset Experience in customer success, account management, or campaign coordination preferred Perks Include: Competitive salary with annual reviews and bonus plan Generous annual leave, plus an extra day for your … Work From Anywhere" weeks Quarterly wellbeing allowance and 24/7 access to a wellbeing support provider Strong focus on professional development If you're passionate about delivering great customer experiences and want to be part of a collaborative, forward-thinking team, this could be your next move. We Are Aspire Ltd are a Disability Confident Commited employer More ❯
Ago job requisition id JR101222 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader … manage and monitor your workflows across any application, service or server - in the cloud or on premises - with confidence and control. Redwood's global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see … the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood Software delivers powerful automation solutions that simplify and accelerate critical business and IT processes for some of the world's largest enterprises. Our Finance Automation product More ❯
Castleford, West Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
dedicated to crafting high-performance custom PCs tailored to our customers' needs, whether for gaming, professional work, or general use. We pride ourselves on delivering exceptional quality, performance, and customer service. Our team is passionate about technology and helping our customers achieve the ultimate computing experience. Position Overview: As a PC Technician at LOGIX, you will play a crucial … role in our operations by building custom PCs, providing technical support, and ensuring an outstanding customer experience. You will be responsible for assembling PCs according to specifications, testing for performance and stability, and troubleshooting any issues. Additionally, you will handle technical support calls, assist customers with their queries, and provide solutions to any hardware or software-related problems. In … role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications, ensuring the highest level of More ❯
that help Samsara's customers manage their vehicle and asset lifecycle on our platform. We are looking for a technical Product Manager with a deep interest (and ideally prior experience) in 1) conceptualizing, designing and building platforms to standardize and centralize access to key data points, 2) managing integrations with external partners to bring valuable data into Samsara's … a problem solver and go-getter, not deterred by roadblocks, and focused on delivering results. Together, we are helping customers enhance their fleet operations, and your passion & advocacy for customer needs is something you infuse into all of your work. You should apply if: You want to impact the industries that run our world: Your efforts will result in … of product features and offerings. Deeply understand, advocate for and support the different ways that vehicle diagnostics can be used across the Samsara portfolio always focusing on preserving the customer experience. Collaborate with downstream product teams who depend on your team's data & capabilities. Manage a robust "intake" process to understand vehicle data platform needs and factor those into More ❯
of our Enterprise Integration Team within our operational teams. In this pivotal role, you'll guide the strategic evolution of our integration solutions, ensuring seamless data flow and exceptional customer experiences. Your transformation challenge Team Leadership & Development: Lead and empower a team of talented Software Developers. Drive team development strategy: talent development, succession planning, and retention. Manage team capacity … corrective measures. Organize and lead regular team meetings to brief on achievements and objectives. Integration & Technical Excellence: Control achievement of company and department objectives relevant to Enterprise Integration. Manage Customer Technology contributions to strategic projects. Continuously transfer knowledge to global teams (EU, US, Asia). Assess and improve departmental tooling usage. Advise internal stakeholders on customer requirements and … of-the-art technologies, including AI tools like Copilot/Cursor. Collaboration & Stakeholder Management: Coordinate closely with Software Development core teams, Professional Services, and Quality Assurance. Align regularly with Customer Care and Customer Technology Leads. Represent Customer Technology in internal forums and external customer meetings. Ensure continuity of support with balanced project delivery workload through careful More ❯
RH2, Reigate, Surrey, United Kingdom Hybrid / WFH Options
esure
of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … technical expertise with the team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯
Partners-to design, validate, and present cohesive solutions. Serve as a thought leader on industry trends and supply chain innovation, bringing external market perspective to internal solution development and customer discussions. Build, configure, and deliver impactful demonstrations of Blue Yonder's SaaS platform, showcasing how we help clients solve problems across the full retail value chain. Act as a … customer advocate internally-sharing field insights to help shape product direction and go-to-market strategy. Translate complex retail challenges into achievable transformation roadmaps through solution recommendations and technical proof points. Support customer engagement from initial discovery to final presentation, influencing C-level decision-makers through clear articulation of Blue Yonder's differentiated value. What We're Looking … For Bachelor's degree in Supply Chain, Business, Engineering, STEM, or related field 5+ years of experience in retail supply chain, consulting, or pre-sales roles involving planning, merchandising, or execution systems (WMS, TMS, OMS, Labor, Planning, or Category tools) Proven ability to operate across both strategic planning and operational execution domains Strong understanding of retail operations across grocery More ❯
shape the future of AI and transform how millions interact with technology? Are you passionate about how AI evolves responsibly innovating for customers while maintaining a high bar for customer trust? Imagine being at the helm of innovation where Amazon digital products, Alexa's voice services, Echo's ambient computing, and computer vision technology converge. As our Responsible AI … RAI) Senior Manager for Programs and Operations, you'll be the driving force behind AI experiences that millions of customers experience every day. You will be the single threaded leader for programs and operations leading teams across 2 locations. You will lead several complex programs across trust and privacy - enabling continuous improvements to our trust related ML models, creating … and maintaining golden data sets for evaluations, red teaming, incident monitoring and support, and customer feedback monitoring. This isn't just any program or operations role - it's a chance to pioneer the next generation of intelligent systems that will become an integral part of daily life for millions. You'll be a key leader in the evolution of More ❯