Customer Experience Jobs in England

1,651 to 1,675 of 2,015 Customer Experience Jobs in England

Senior Professional Services Consultant

london, south east england, united kingdom
LexisNexis Risk Solutions
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer … of knowledge Responsibilities Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a good understanding of compliance and sanctions risk More ❯
Posted:

Senior Professional Services Consultant

slough, south east england, united kingdom
LexisNexis Risk Solutions
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer … of knowledge Responsibilities Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a good understanding of compliance and sanctions risk More ❯
Posted:

Senior Professional Services Consultant

london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer … of knowledge Responsibilities Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a good understanding of compliance and sanctions risk More ❯
Posted:

Data Analyst

Brighton, Sussex, United Kingdom
Endeavour Recruitment Solutions
Analyst to join our client based in Brighton. The ideal candidate will have a track record of meeting online sales targets using conversion optimisation tools and tactics and have experience with website usability, conversion funnels, A/B, and multivariate testing. Salary £35k DOE plus performance related bonus. Your main responsibility will be using data insight to increase conversion … rates. You will also optimise the customer journey using analytic tools to also improve the customer experience. Requirements Familiar with digital campaigns Experience with online marketing Experience with B2B and B2C business Ability to conceive and construct online experiments Working knowledge of CSS and HTML Able to build own tests and designs Google Analytics VWO AB More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager - UK

London, United Kingdom
Hybrid / WFH Options
Fresho
London, United Kingdom and Auckland, New Zealand, and customers in Australia, United Kingdom, United States, Ireland and New Zealand. About the Role We're looking for a commercially-minded, customer-centric Account Manager to join Fresho's UK team. In this role, you'll take ownership of a portfolio of key supplier accounts - building relationships, spotting growth opportunities, and … Sales and Product teams to introduce new features and products Platform Engagement & Product Adoption (30%) Increase customer usage of Fresho's features (e.g. Inventory tools, Payments) Work with CX and Onboarding teams to support training and adoption Gather customer feedback and relay insights to Product and Engineering teams Process & Reporting (10%) Maintain accurate records in Salesforce (meetings, calls … price change implementation Generation of new business through supplier referrals from existing accounts Reactivation of non-using but paying accounts to increase value and reduce churn Demonstrated collaboration with CX, Sales, and Marketing to drive shared account goals Regular flow of actionable product and market intelligence to the Product & Engineering teams Qualifications, Skills, and Experience Must-Have Skills 3+ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Maintenance Area Manager

Wakefield, Yorkshire, United Kingdom
Amazon
Identyfikator pracy: Amazon UK Services Ltd. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of … us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line manager for a team of … level projects as assigned by the manager. • Be prepared to work on shift to maintain a strong connection to the team and daily work. PODSTAWOWE KWALIFIKACJE • Significant practical engineering experience including a supervisory role managing people. • A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. • Multi skilled in both More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Development Engineer In Test

London, United Kingdom
GenTrack
it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the … defect tracking using JIRA , TestRail , and Zephyr . Mentor junior SDETs and contribute to building a culture of quality and continuous improvement. What You'll Bring: 5+ years of experience in test automation, with strong proficiency in Java or C# and OOP principles. Advanced hands-on knowledge of Selenium WebDriver , Cucumber , and BDD methodologies. Strong understanding of CI/… CD practices , with experience using Jenkins . Experience in testing REST/SOAP web services , APIs, and microservices. Proven ability to conduct performance testing using JMeter . Proficiency with AWS infrastructure and enterprise test environments. Familiarity with the Utilities industry . Strong SQL/database skills across SQL Server , or similar. Working knowledge of test management tools: JIRA More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager, AWS Startups

London, United Kingdom
Amazon
growing revenue, establish AWS as the key cloud technology provider across the companies you manage, promoting the entire AWS products and services portfolio to customers while providing a great customer experience. You are passionate about software startups, a self-starter who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace … today's AirBnB, Slack, DoorDash, and Lyft. Do you look around corners for ways to engage and service customers? Are you passionate about startups? Your responsibilities will include • Ensure customer satisfaction. • Drive revenue and market share in a defined territory or industry vertical. • Meet or exceed revenue and goal targets. • Develop and execute a comprehensive account/territory plan … to manage and grow numerous accounts concurrently. • Create & articulate compelling value propositions around AWS services. • Accelerate customer adoption. • Maintain a robust sales pipeline. • Work with partners to extend reach & drive adoption. BASIC QUALIFICATIONS • IT/Tech/Cloud sales experience in closing new business and carrying quota • Proven track-record of consistent customer growth and quota achievement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior iOS Engineer

London, United Kingdom
Hybrid / WFH Options
Fruition Group
part of a collaborative product team, the Senior iOS Engineer will also work to improve coding practices and design standards, ensuring to deliver a highly accessible, secure, and responsive customer experience. Senior iOS Engineer - Key Requirements: Significant experience in a dedicated iOS development role Full lifecycle/end-to-end mobile development experience, including design/architecture … A background working in fast-paced, technology-focused organisations Experience working on high traffic, customer facing mobile apps Significant experience in Swift, MVVM architecture, and other modern iOS development tools and techniques A focus on end results/outcomes that have a notable impact on the end user/customer This role is for an initial More ❯
Employment Type: Contract, Work From Home
Posted:

Account Executive, Enterprise

London, United Kingdom
LogicMonitor
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our … leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency … and transformation. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager (Seller)

London, United Kingdom
Hybrid / WFH Options
Motorway
the job We are looking for a Senior Product Manager to join our Seller team. This isn't just about moving conversion metrics. You'll be transforming the entire experience of selling what's typically someone's most prized possession after their house. This role combines deep consumer-facing product expertise with a strong track record in growth to … who has shipped consumer products at scale that people love to use. What you will do Define and communicate a compelling product vision and roadmap for Motorway's seller experience, aligned with company objectives Be seen as a thought leader within Motorway on the seller experience and conversion Drive business Impact: Own specific revenue/growth metrics and … of engineers, designers, data scientists, and other specialists. Structure problems, so your team produces breakthrough work, not incremental iterations Drive product development from concept through launch, ensuring quality and customer impact Obsess about the data and customer delight. Use data to drive deep understanding and to craft compelling storytelling around your work Make complex tradeoff decisions balancing user More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Partners & Alliances Manager - NiCE Actimize

London, United Kingdom
NICE
ideal candidates to be put through NiCE Actimize's AWS Marketplace then manage and assist in tracking and forecasting those opportunities in the Marketplace Work collaboratively with NiCE Actimize Customer Success Managers on issues and escalations that involve Partners, by coordinating necessary communication and escalation directly with the Partner to resolve the issue Business Growth and Operational Efficiency Develop … fully understand the unique capabilities and geographic strengths your partners bring to joint sales motions and opportunity development Have you got what it takes? 10+ years of technology sales experience 5+ Years working with partner channel sales 2+ years sales experience with AWS Services and Marketplace Comfortable with sales process including forecasting and working through deal negotiations 5+ … Experience working with channel partners. Proven success in executing large, complex deals led by Partners in collaboration with Corporate field Sales teams Understanding of fundamental financial modeling for deal development and negotiation A./B.S. from an accredited college; preference for Program and Project Management, Travel up to 30% of the time You will have an advantage if you More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

eCommerce Manager - FMCG Start-Up Hybrid (London preferred)

London, United Kingdom
Hybrid / WFH Options
Hanson Search
Manager, you will be responsible for shaping and executing the company's eCommerce strategy. You will manage the day-to-day operations of the DTC channel, optimise the online customer journey, and lead initiatives to boost traffic, conversion rates, and customer retention. This role is ideal for a proactive self-starter who thrives in a fast-paced start … and is eager to make a tangible impact on business performance. eCommerce Manager Key Responsibilities Develop and implement a comprehensive eCommerce growth strategy, focusing on traffic acquisition, CRO, and customer retention. Manage the daily operations of the eCommerce platform (Shopify/WooCommerce), ensuring product listings, website content, and promotions are up to date. Analyse performance data, run A/… B testing, and optimise conversion rates through data-driven insights. Collaborate with the marketing team to deliver integrated digital campaigns, product launches, and seasonal promotions. Coordinate with fulfilment and customer service teams to ensure an exceptional end-to-end customer experience. Monitor emerging eCommerce trends, tools, and technologies to identify new growth opportunities. Candidate Profile 3+ years of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

VP Product Marketing & Customer Education

London, United Kingdom
SimilarWeb
VP Product Marketing & Customer Education London, England, United Kingdom Similarweb is the world's leading digital data platform. We empower over 5,300 companies-including Google, eBay, and Adidas-to see everything that's happening online so they can make smarter decisions, outpace the competition, and grow their digital businesses. From uncovering market trends to analyzing competitors and optimizing … transformative leadership role reporting directly to the CMO. You'll lead a high-performing team responsible for solution positioning, messaging, competitive differentiation, go-to-market strategy, analyst relations, and customer-facing storytelling. You'll bring together strategy and execution, uniting internal stakeholders around a cohesive narrative and enabling our teams to speak with one voice across every touchpoint. We … who is both highly strategic and hands-on-someone who can set a vision, inspire a team, and also roll up their sleeves to dive into messaging, launches, and customer engagement. What You'll Do Lead and Grow the Team: Build, mentor, and scale a world-class product marketing team. Foster a culture of curiosity, excellence, and impact. Develop More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

London, United Kingdom
WeAreTechWomen
or fully Managed Service solutions. These cover every stage of the service lifecycle - Plan, Deliver, and Recover - enabling our clients to strengthen operational resilience, unlock efficiencies, and elevate the customer experience. In this role, you will work as both a strategic partner and trusted advisor. You'll collaborate closely with our business development team, acting as a Service Supply … maintain the company's primary revenue base while fostering lasting client partnerships. Translate complex data and operational requirements into compelling, professional sales presentations. Qualification What You Bring: Strong industry experience in Supply Chain, and Service Supply Chain or Business Process Outsourcing (BPO) - preferably in areas such as customer support, order management, warehousing, and logistics. Recognised Subject Matter Expert … in Service Supply Chain with a proven track record of delivering impactful, consultative solutions. Experience in selling SaaS or technology-enabled solutions is a plus. Proven ability to engage effectively at all organizational levels, from operational teams to C-suite executives. Strong negotiation skills, with a history of structuring win-win agreements. Exceptional written, verbal, and interpersonal communication skills. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

GAIN Conversion - Digital Project Manager

London, United Kingdom
Hybrid / WFH Options
Nomensa.com
innovation, transforming information into action and ideas into breakthroughs through rebel thinking and smart technology. At Conversion, we're global CRO experts helping brands optimise their digital ecosystems and customer experiences to drive measurable growth. We prove that evidence-based decisions get the best results, powered by our talented people and unique culture. Our Guiding Principles Be One • Be … in client meetings and build strong relationships Solve problems quickly to keep projects moving smoothly Contribute ideas to help grow accounts and hit revenue goals WHAT YOU BRING Professional Experience 2-4 years delivering digital projects with strong QA experience Understanding of agile methodologies (SCRUM, Kanban) Experience with project management tools (Asana, Jira) Some exposure to frontend … Step 1: Initial chat (30 minutes) A friendly conversation to get to know each other and explore cultural fit Step 2: Technical discussion (1 hour) Deep dive into your experience with technical Q&A about project management and scenarios Step 3: Practical task (5 days to complete) We'll share a realistic scenario that reflects the type of work More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data & Support Developer

Ludlow, Shropshire, England, United Kingdom
Altitude-Recruitment Limited
excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter … with systems such as student records, finance, and access control. You'll also play a key role in diagnosing and resolving complex issues, contributing to our continuous improvement and customer satisfaction goals. Design, develop, and maintain integrations, imports and exports Write clear specifications for Integration work for mutual sign off Collaborate with internal stakeholders to understand integration requirements and … of new clients and the rollout of new features. Participate in a support rota covering UK and CST hours. What will I need to hit the ground running? Strong experience with SQL and relational databases. Proficiency in PowerShell scripting and API integration (REST/JSON). Extensive experience with modern front-end frameworks (e.g., Angular, React). Solid More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Neighbourhood Services Manager (Essex)

Maldon, Essex, United Kingdom
Hybrid / WFH Options
Moat Homes Limited
Neighbourhood Services Manager (Essex) Function : Neighbourhood Housing Contract Type : Permanent Hours : Full Time Salary : £32,936 to £41,170 per annum (salary offered dependent experience) plus Essential Car User Allowance of £2,329 Salary : £29,761 to £37,201 per annum (salary offered dependent on experience) Salary : £16,468 - £20,585 per annum plus car allowance of … per annum (salary offered dependent on experience) Salary : £32,937 to £41,171 per annum plus Car Allowance of £2,329 per annum (salary offered dependent on experience) Salary : £32,936 to £41,170 per annum (salary offered dependent experience) plus Essential Car User Allowance of £2,329 per annum Location : Head Office - Dartford Closing Date … August 2025 Neighbourhood Services Manager (Essex) Role: Neighbourhood Services Manager (Internal Job Title) Hours : 35 hours per week Salary : £32,936 to £41,170 per annum (salary offered dependent experience) plus Essential Car User Allowance of £2,329 Contract: Permanent Location: Maldon, Essex (Hybrid) - will need to cover other areas in Essex Are you passionate about delivering excellent housing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Scientist, AWS Industries

London, United Kingdom
Amazon
fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting-edge solutions for never-before … Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers, and guide customer on adoption patterns and paths to production. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder. Provide … customer and market feedback to Product and Engineering teams to help define product direction. BASIC QUALIFICATIONS 2+ years of data scientist experience and 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience. 3+ years of machine learning/statistical modeling data analysis tools and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data & Support Developer

SY8 1FD, Sheet, Shropshire, United Kingdom
Altitude-Recruitment Limited
excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run … with systems such as student records, finance, and access control. You'll also play a key role in diagnosing and resolving complex issues, contributing to our continuous improvement and customer satisfaction goals. Design, develop, and maintain integrations, imports and exports Write clear specifications for Integration work for mutual sign off Collaborate with internal stakeholders to understand integration requirements and … of new clients and the rollout of new features. Participate in a support rota covering UK and CST hours. What will I need to hit the ground running? Strong experience with SQL and relational databases. Proficiency in PowerShell scripting and API integration (REST/JSON). Extensive experience with modern front-end frameworks (e.g., Angular, React). Solid More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:

Data Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Forward Role
they're building next-generation solutions that help banks, investment firms, and financial services companies unlock the true potential of their data to drive smarter investment decisions and enhance customer experiences. The Role They need a talented Data Engineer to join their rapidly expanding engineering team in Leeds. You'll be architecting robust data systems that power critical financial … Training budget Genuine career progression opportunities Brilliant team culture + socials What you'll need: Strong SQL skills - you'll be optimising queries and managing complex financial datasets Python experience, particularly for data processing and ETL workflows Hands-on experience with cloud platforms- Azure Experience designing and maintaining data pipelines using tools like Databricks and PySpark Knowledge … of data warehousing solutions - Snowflake experience would be brilliant Understanding of CI/CD processes for deploying data solutions Some exposure to big data technologies and distributed processing Nice to haves: ML pipeline experience Previous fintech or financial services exposure If you are on the market for a new role and are looking to join a business making More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Product Manager - Payments

London, United Kingdom
Consortia Group
to login/join with: Consortia has joined forces with a unique financial services company merging fintech innovation with the stability of a bank. Due to an ever-expanding customer base, we're seeking an experienced Product Manager to lead the development of their inbound payments processes, starting with the integration of a new API-based payments vendor. Job … Title: Product Manager Requirements: Product Vision: Shape a compelling vision for payments that align with our customer's needs and our strategic goals. Product Ownership: Oversee the onboarding of the new payments provider and collaborate with engineering, finance, compliance, and other teams. Market Expertise: Stay up to date on payment regulations, industry trends, and competitive developments. Customer-Centric … Solutions: Use insights to create user-friendly payment experiences. Roadmap Planning: Work across teams to develop a roadmap that drives value and includes diverse input. User Experience: Prioritise intuitive, engaging payment processes for optimal customer experiences. Outcome Measurement: Track and drive key performance outcomes for your squad. Stakeholder Communication: Keep all stakeholders informed on progress and roadmap changes. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Neighbourhood Services Manager - S&RL, Essex

Maldon, Essex, United Kingdom
Moat Homes Limited
Function : Neighbourhood Housing Contract Type : Permanent Hours : Part Time Salary : £16,468 - £20,585 per annum plus car allowance of £1,165 per annum (salary offered dependent on experience) Salary : £32,937 to £41,171 per annum plus Car Allowance of £2,329 per annum (salary offered dependent on experience) Salary : £32,936 to £41,170 per annum … salary offered dependent experience) plus Essential Car User Allowance of £2,329 per annum Salary : £29,761 to £37,201 per annum (salary offered dependent on experience) Salary : £32,936 to £41,170 per annum (salary offered dependent experience) plus Essential Car User Allowance of £2,329 Closing Date : 29 August 2025 Internal Role Title: Neighbourhood Services … per week - Wednesday (12.30pm - 5pm), Thursday and Friday (9am - 5pm) Salary : £16,468 - £20,585 per annum plus car allowance of £1,165 per annum (salary offered dependent on experience) Contract: Part-time , Permanent Are you passionate about delivering excellent housing services and building strong, safe communities? We're looking for a proactive and compassionate Neighbourhood Services Manager to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of CRM Platforms

Hammersmith, London, England, United Kingdom
Hybrid / WFH Options
House Recruiting
innovation, commercial success, and a strong people-first culture. They are now seeking an experienced Head of CRM Platforms to lead the organisation’s CRM strategy and execution, driving customer engagement and maximising the value of data across the business. The Role In this senior, strategic position, you will oversee the organisation’s CRM platforms (currently Salesforce and HubSpot … You’ll act as the lead authority on CRM usage, working closely with sales, marketing, finance, data, and technology teams to streamline operations, enhance reporting accuracy, and create seamless customer journeys. Key Responsibilities Lead the end-to-end CRM strategy, ensuring reliability, scalability, and usability. Oversee integration, configuration, and optimisation of Salesforce, HubSpot, and related systems. Drive CRM adoption … guidance. Partner with commercial and operational teams to enable effective targeting, reporting, and performance tracking. Collaborate with data teams to ensure accurate, timely data flow into reporting tools and customer platforms. Manage relationships with vendors and external CRM specialists. Uphold data governance, security, and compliance standards. Manage budgets and vendor contracts in line with strategic technology goals. Continuously evolve More ❯
Employment Type: Full-Time
Salary: £65,000 - £70,000 per annum
Posted:

Senior Product Manager - Digital Experence

City, London, United Kingdom
Hybrid / WFH Options
PDR Solutions Ltd
Are you Experienced in the Product Management of Customer Portals? Are you capable of leading a team to engage customers across various platforms? Can you demonstrate previous excellence in UX design? My client is currently undertaking an exciting expansion of their Product team and are looking to bring in an experienced and UX/Customer Portal/Digital … Platform focussed Senior Product Manager on board. As a Senior Product Manager for Customer Portals, you will develop and execute a comprehensive strategy, shaping the future of customer interactions by overseeing the design, development and optimisation of customer-facing portals. You will be responsible for enhancing the online experience for customers across multiple platforms and channels. … decisions in collaboration with the Transformation team, and work alongside the chosen integration partner to build and launch new portals Ensuring that portal controls, processes, and policies are effective, customer focused and are compliant. Participating in and support both Heads of Product to build world-class product practices, centred on autonomous, KPI-driven development across multi-functional teams. The More ❯
Employment Type: Permanent
Salary: GBP 60,000 Annual
Posted:
Customer Experience
England
10th Percentile
£24,000
25th Percentile
£28,500
Median
£40,000
75th Percentile
£66,250
90th Percentile
£88,375