251 to 275 of 1,334 Customer Experience Jobs in England

flows, performance and manage financial processes related to S&OP and operation -Monitor and optimise distribution and supply chain operations -Track key performance indicators (KPIs) such as delivery times, customer experience and order accuracy -Identify and recommend improvements in processes -Budget planning, PO management, overall cost control and reporting, develop cost models for distribution strategies -Forecasting and reporting … within ecommerce Requirement and Experience: • Experience in finance, distribution, logistics, supply chain or ecommerce • Strong analytical and problem-solving skill. Advanced Excel with experience in SQL, Python (a plus) and Looker (a plus) • ERP systems such as SAP or Oracle is a plus • Knowledge of supply chain and distribution processes, including freight, warehousing, and inventory management • Experience More ❯

flows, performance and manage financial processes related to S&OP and operation -Monitor and optimise distribution and supply chain operations -Track key performance indicators (KPIs) such as delivery times, customer experience and order accuracy -Identify and recommend improvements in processes -Budget planning, PO management, overall cost control and reporting, develop cost models for distribution strategies -Forecasting and reporting … within ecommerce Requirement and Experience: • Experience in finance, distribution, logistics, supply chain or ecommerce • Strong analytical and problem-solving skill. Advanced Excel with experience in SQL, Python (a plus) and Looker (a plus) • ERP systems such as SAP or Oracle is a plus • Knowledge of supply chain and distribution processes, including freight, warehousing, and inventory management • Experience More ❯

Customer Support Director | Proactis | Hybrid (Reading, UK) Shape. Lead. Elevate. At Proactis, we're redefining how organisations manage spend, suppliers, and efficiency through our powerful Source-to-Pay (S2P) SaaS solutions. Now, we're looking for a Customer Support Director to lead, inspire, and scale our global support organisation. This is your opportunity to build a best-in … class support function that drives customer satisfaction, retention, and growth across a rapidly expanding SaaS business. Join Proactis – Shape the Future of Customer Support At Proactis, we empower mid-market and enterprise organisations to control spend, streamline procurement, and strengthen supplier relationships with cutting-edge technology. With a footprint across the UK, Europe, and North America, we're … of our collaborative culture , our commitment to diversity, equity, inclusion & belonging (DEIB) , and our focus on employee wellbeing — including our global Mental Health First Aid community . The Opportunity – Customer Support Director This is your chance to lead, innovate, and inspire As our Customer Support Director, you'll: Define and deliver a global support strategy that grows with More ❯

Manager to transform our payments experiences and credit risk management for Amazon Shipping. This role requires deep financial product expertise, risk management acumen, and a passion for crafting innovative, customer-centric solutions that enhance shipper satisfaction while fortifying our financial health. You will drive product strategy that powers intuitive payment and refund experiences and build sophisticated credit assessment frameworks … from bad debt exposure. Your work will balance payment flexibility with intelligent risk controls to enable rapid growth while maintaining financial discipline. You'll operate at the intersection of customer experience, financial risk, and business strategy-transforming our payments function into a differentiator that drives shipper satisfaction and sustainable growth supporting our 270% year-over-year expansion. You … leadership across finance, risk, operations, and engineering to define scalable payment solutions that anticipate shipper needs while protecting our financial foundation. Who are you? You have deep product management experience in payments, fintech, or credit risk products with a proven track record of balancing customer experience with financial risk management. As this role involves regular interaction with More ❯

inside IR35) Duration: 6 - 12 months Start: ASAP Hybrid: 3 days on site per week My client is looking for a Software Developer with AI, Python and JavaScript experience to join on a contract basis. As a Software Developer - AI, you will focus on the development and delivery of Gen AI driven software solutions, working within a dynamic team … efficient, and maintainable code, primarily in Python and JavaScript, while contributing to the successful deployment of Gen AI technologies that directly impact the company's customer experience (CX) vision. You will collaborate closely with other software engineers, product teams, and AI specialists to develop LLM AI-powered applications, ensuring their scalability, security, observability and performance. This role is … technologies, incorporating new tools and techniques into your development work. Participate in agile team meetings, providing input on sprint planning, task estimation, and iterative improvements Requirements: 3+ years of experience in software development, with exposure to AI or machine learning projects. Proficient in Python and JavaScript, ideally with hands-on experience in building Gen AI proof of concepts More ❯

Customer Data Platform Consultant London, Manchester or other UK locations Consultant (CL9) Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key Responsibilities: Deliver implementation and ongoing management of the customer data More ❯

s corporate vision and goals. Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation reflects business goals and user … needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads. Mentor junior product managers and support their professional development. … Director and initiative stakeholders to define success metrics and establish governance for product performance, cost, risk, and impact reporting. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Essential Proven experience in product management, with exposure to both product development and product design. Experience building and maintaining product roadmaps aligned with business strategy. Knowledge of Scrum and/or More ❯

s corporate vision and goals. Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation reflects business goals and user … needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads. Mentor junior product managers and support their professional development. … Director and initiative stakeholders to define success metrics and establish governance for product performance, cost, risk, and impact reporting. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Essential Proven experience in product management, with exposure to both product development and product design. Experience building and maintaining product roadmaps aligned with business strategy. Knowledge of Scrum and/or More ❯

established itself as online experts in small business networks. A growing B2B company, broadbandbuyer is now an Employee Owned Trust . The sound technical advice, speedy delivery and excellent customer service for which it is renowned, all contribute hugely to building its customers trust and loyalty. Job Role Working as part of the marketing team, this role is pivotal … Liaising with external manufacturers and distributors, youll be responsible for the upkeep of several brands portfolios. Working closely with teams internally, you'll be helping to continually improve the customer experience, attract new customers, retain existing ones and support the companys position of 'experts in networks' within the industry. (Training and support will be provided). Key Tasks … with company objectives for multiple vendor portfolios Collaborating with the marketing team, and also with the internal sales and support teams HTML coding and creation of emails to our customer-base, using MailChimp Working closely with select external brands to ensure our portfolio of listed products is regularly updated Actively sourcing new and engaging content for social media channels More ❯

Your mission As a Customer Success Manager, you have the goal to ensure the success and satisfaction of our customers. You are responsible for building and maintaining strong relationships with our customers, providing support, training, and guidance to help them achieve their goals and maximize their use of our products and services. The ideal Customer Success Manager knows … our company's products inside and out to help our customers plan and understand the best ways to utilize our products based on the customer's business needs or plans. This role will be supporting a primarily US based customer portfolio, therefore there is the requirement to be flexible to work US hours. What you'll be doing … Being responsible for the entire customer success cycle. Understand what is important for your customers and do your best to deliver. Responsible for all the commercials including renewals, upsell and cross-sells. Ensure value is received as a ROI and highlight the big success that is important to your customers. Serve as the main point of contact and liaison More ❯

partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As a Project Manager, you will oversee the day-to-day management of key customer … aligned project execution. What Youll Bring: Project Management Expertise : Proven ability in leading physical complex projects, with a strong focus on delivering results on time and within budget. Industry Experience: Experience in the hospitality or retail sector is desirable (desirable not essential). Leadership : Skilled in mentoring and coaching junior team members also managing office-based and remote … teams. Budget Management: Proven ability to manage budgets and control costs across projects. Tech-Savvy: Proficient with project management tools and MS Office. Customer-Focused: Strong record of delivering client-focused solutions and building relationships. Network Knowledge: Familiar with network infrastructure, data, power, and Wi-Fi (desirable not essential). Travel Willingness: Holds a full UK license and willing More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless cust... More ❯

About Product at Holland & Barrett We're on an ambitious journey to transform how we use data and technology to power the health and wellness experience for our customers. Product Information Management (PIM) and Master Data are central to that ambition. Accurate, trusted, and accessible data is the backbone of our supply chain, digital commerce, customer experience … be accountable for ensuring that product information across H&B is complete, compliant, and consistent across all channels and systems. You will have a significant opportunity to impact both customer and colleague experience, from how our customers see products on digital shelves, to how our colleagues manage regulatory compliance and supply chain processes. You will anticipate business needs … provide escalation management, make trade-offs, and balance customer, commercial, and compliance requirements against technical constraints.We support flexibility and productivity of our employees by hybrid working arrangements. Although your role will be based in London (or Nuneaton, or Amsterdam) you will be required to travel only occasionally to our Hubs in Nuneaton or London or to any other location More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

Christmas Eve, New Year's Eve and on your Birthday Up to 2 volunteering days per year Your own personal company Soldo card Employee Assistance Programme The role The Customer interaction Specialist is responsible for providing prompt, friendly, and effective assistance to customers. This includes responding to inquiries via email, chat, and phone, troubleshooting issues, and ensuring customer … collaborate with other teams to resolve complex cases and contribute to improving support processes, Including financial services and first-line software support. The goal is to deliver an exceptional customer experience while maintaining high service standards. We're looking for someone who must have: Excellent communication skills, with the ability to explain complex issues in simple terms. Strong … problem-solving abilities and a "can-do" attitude. Ability to handle a high volume of customer inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centric approach with a strong desire to exceed customer expectations. Strong attention to More ❯

Junior/Graduate Presales opportunities Are you an ambitious graduate or looking to take the next step in your technical career? Passionate about technology and customer engagement? Interested in designing modern cloud & network solutions? If so, please below... We’re looking for motivated and detail-oriented individuals to join a leading UK-based technology solutions team. This is a … a leading organisation. About the Role As a Presales Engineer, you’ll play a key role in supporting the design, documentation, and costing of solutions across Unified Communications (UCaaS) , Customer Experience (CCaaS) , and Security & Networking . You’ll collaborate closely with Solution Architects and commercial teams to translate business requirements into high-level technical designs and ensure solutions … meet both technical and commercial objectives. What You’ll Do Support the design of networking, collaboration, and customer experience solutions (LAN, WAN, Cloud, Automation & AI). Contribute to solution diagrams, technical documentation, and bills of materials. Produce cost models and ensure designs meet profitability and quality standards. Work cross-functionally with engineering, sales, and operations teams. Assist with More ❯

Junior/Graduate Presales opportunities Are you an ambitious graduate or looking to take the next step in your technical career? Passionate about technology and customer engagement? Interested in designing modern cloud & network solutions? If so, please below... We’re looking for motivated and detail-oriented individuals to join a leading UK-based technology solutions team. This is a … a leading organisation. About the Role As a Presales Engineer, you’ll play a key role in supporting the design, documentation, and costing of solutions across Unified Communications (UCaaS) , Customer Experience (CCaaS) , and Security & Networking . You’ll collaborate closely with Solution Architects and commercial teams to translate business requirements into high-level technical designs and ensure solutions … meet both technical and commercial objectives. What You’ll Do Support the design of networking, collaboration, and customer experience solutions (LAN, WAN, Cloud, Automation & AI). Contribute to solution diagrams, technical documentation, and bills of materials. Produce cost models and ensure designs meet profitability and quality standards. Work cross-functionally with engineering, sales, and operations teams. Assist with More ❯

Junior/Graduate Presales opportunities Are you an ambitious graduate or looking to take the next step in your technical career? Passionate about technology and customer engagement? Interested in designing modern cloud & network solutions? If so, please below... We’re looking for motivated and detail-oriented individuals to join a leading UK-based technology solutions team. This is a … a leading organisation. About the Role As a Presales Engineer, you’ll play a key role in supporting the design, documentation, and costing of solutions across Unified Communications (UCaaS) , Customer Experience (CCaaS) , and Security & Networking . You’ll collaborate closely with Solution Architects and commercial teams to translate business requirements into high-level technical designs and ensure solutions … meet both technical and commercial objectives. What You’ll Do Support the design of networking, collaboration, and customer experience solutions (LAN, WAN, Cloud, Automation & AI). Contribute to solution diagrams, technical documentation, and bills of materials. Produce cost models and ensure designs meet profitability and quality standards. Work cross-functionally with engineering, sales, and operations teams. Assist with More ❯

Junior/Graduate Presales opportunities Are you an ambitious graduate or looking to take the next step in your technical career? Passionate about technology and customer engagement? Interested in designing modern cloud & network solutions? If so, please below... We’re looking for motivated and detail-oriented individuals to join a leading UK-based technology solutions team. This is a … a leading organisation. About the Role As a Presales Engineer, you’ll play a key role in supporting the design, documentation, and costing of solutions across Unified Communications (UCaaS) , Customer Experience (CCaaS) , and Security & Networking . You’ll collaborate closely with Solution Architects and commercial teams to translate business requirements into high-level technical designs and ensure solutions … meet both technical and commercial objectives. What You’ll Do Support the design of networking, collaboration, and customer experience solutions (LAN, WAN, Cloud, Automation & AI). Contribute to solution diagrams, technical documentation, and bills of materials. Produce cost models and ensure designs meet profitability and quality standards. Work cross-functionally with engineering, sales, and operations teams. Assist with More ❯

Junior/Graduate Presales opportunities Are you an ambitious graduate or looking to take the next step in your technical career? Passionate about technology and customer engagement? Interested in designing modern cloud & network solutions? If so, please below... We’re looking for motivated and detail-oriented individuals to join a leading UK-based technology solutions team. This is a … a leading organisation. About the Role As a Presales Engineer, you’ll play a key role in supporting the design, documentation, and costing of solutions across Unified Communications (UCaaS) , Customer Experience (CCaaS) , and Security & Networking . You’ll collaborate closely with Solution Architects and commercial teams to translate business requirements into high-level technical designs and ensure solutions … meet both technical and commercial objectives. What You’ll Do Support the design of networking, collaboration, and customer experience solutions (LAN, WAN, Cloud, Automation & AI). Contribute to solution diagrams, technical documentation, and bills of materials. Produce cost models and ensure designs meet profitability and quality standards. Work cross-functionally with engineering, sales, and operations teams. Assist with More ❯

looking for a Digital Product Manager to take ownership of their web and mobile digital products. This is an exciting opportunity to play a key role in shaping the customer experience, overseeing the design, development, launch, and ongoing management and optimization of digital products and features. We are looking for: Proven experience in digital product management roles … with a track record of delivering high-quality digital products and features - including apps. A passion for enhancing customer experiences through innovative digital solutions. Experience within the Hospitality/F&B or Retail sector. Excellent stakeholder management skills. It would be a bonus if you had: Previous experience in customer trends and analytics. Experience with More ❯

managing the products we bring to market through large partners, which customers see and experience. These products need to generate revenue and support our excellent customer experience (CX) ambitions. The role involves leading the commercial data monetisation strategy and agenda. You will manage data monetisation products that are consumer-facing and introduced through partners. You will manage relationships … to evaluate feasibility. You will collaborate with colleagues within the UK business, the Group, and external parties. Candidate Requirements You will have a degree or equivalent. You likely have experience working with strong consumer brands or in agencies/consultancies serving them. You have managed large, complex partner relationships that create customer-facing products. You possess deep expertise More ❯

Specialized & Niche Skill Set Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision) requires deep, hands-on solutioning experience that is scarce within our current talent pool. The OSS domain requires deep cross-domain expertise (Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, COTS products). The combination of telecom domain knowledge + cloud-native OSS architecture + automation … UI Path) is highly specialized and not readily available within our current internal talent pool. High Business Criticality Service Assurance underpins network uptime, proactive issue resolution, SLA adherence, and customer experience. Without a seasoned Netcool architect, there is a high risk of integration gaps, delayed issue resolution, and revenue leakage. Perspective & Industry Best Practices An external architect will bring … reinvent existing patterns and instead adopt proven reference architectures for OSS modernization. Cross-Domain Integration Needs Netcool must integrate seamlessly with OSS domains such as Service Fulfilment, Network Inventory, Customer Experience Management, and NMS/EMS systems. This requires multi-domain OSS knowledge + Netcool specialization, which is best sourced externally from experts with proven delivery in global More ❯

who have previously visited their Website, and with effective listening, fact finding and matching you'll be converting these calls into sales all whilst delivering a best-in-class customer experience. Role starts on 13th October - with 2 weeks fully paid training. Working hours/Shift patterns - 40hrs per week, rotational shifts Monday to Friday (8hr shift between … weeks (09:00 to 17:30) Temporary to Permanent role available after 12 weeks Role Overview : Explore the customers needs and offer suitable products and services Guiding the customer through the sales journey whilst ensuring that they are kept fully informed Working towards and aiming to exceed sales expectations Delivering a best-in-class customer experience Experience : Confident communicator with strong people skills IT literate with the ability to navigate multiple systems quickly and efficiently A passion for TECH Flexible Previous Sales experience would be great More ❯

Companies to build innovative, high-performance platforms that power sportsbooks, lotteries, casinos, virtual games, and financial trading. Our Vision is to shape the future of gaming and to transform experience from gaming operations into intelligent solutions that meet customer needs in the digital era and create value for all stakeholders in sustainable ways. We value teamwork, knowledge sharing … professional to join our growing, high-performing Project Management team. We are seeking a highly motivated individual with a proven ability to manage complex projects and successfully deliver live customer products and strategic roadmaps. In this role, you will collaborate closely with clients and internal stakeholders to ensure the delivery of an exceptional customer experience. Key Responsibilities ? Be … internal teams where necessary by asking clients questions and confirming any necessary details promptly. ? Support and coordinate strategic initiatives across the organisation. ? Act as point of contact with external Customer teams to ensure that tickets are prioritised according to customer needs. ? Work closely with the Product team. TEAMWORK: ? Deliver work in an agile team with shared ownership for More ❯