251 to 275 of 1,786 Customer Experience Jobs in England

working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers. We are looking for leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS … be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed multi-team organizations while maintaining the ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful … candidates will demonstrate strong business judgment, ability to define architecture and customer products. You and your team will build big leaders who care about customers, people, and results. Operational excellence is key, as the systems owned by this organization Key job responsibilities - Hire, mentor and lead software development teams including leaders. - Lead design, implementation, and deployment of successful highly More ❯

We are looking for a Field Application Engineer to join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge … is required in order to participate in customer engagements from discovery meetings through to capability delivery and support. Duties and responsibilities Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with Sales staff to support … are carried out in accordance with the CRFS Quality Management System Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives Ensuring Customer Training materials are updated and maintained to the required standards Ensuring Customer Training is delivered competently Ensuring the provision of first-line customer support where required Ensuring More ❯

companies worldwide to drive operation excellence and lead transformation. As an Enterprise Account Executive reporting to our VP of Sales, you will be tasked with landing & expanding our enterprise customer accounts acrossUK &I, Nordics, and overall EMEA region. What you'll be doing: Sales Management - You will be focusing on growing the Flowable subscription revenue by building new business … and expanding the footprint within existing accounts. Pipeline Generation - Develop and execute a personalized outbound strategy to target ideal customer profiles (ICPs) across key verticals and geographies. Account Management - Drive account growth through strategic expansion, upsell, and cross-sell within existing customer accounts, aligning solutions to evolving business needs. What you bring: Are you passionate about sales and … contributing to the on-going commercial success of a progressive, future-orientated business and about delivering an outstanding customer experience ? In addition to well-developed negotiating and influencing capabilities, you'll also bring: At least 6 years of professional experience in a similar position, ideally in a product company Knowledge of the "Digital Enterprise" market space and More ❯

helping organisations connect their people, processes, and technology to improve orchestration across the entire marketing lifecycle. As an Adobe Platinum Solution Partner, LeapPoint's expertise spans the entire Adobe Experience Cloud ecosystem. The company's certified consultants have delivered more than 600,000 hours of Adobe-related implementations and integrations and actively support hundreds of enterprise-level clients. LeapPoint … is part of Omnicom's precision marketing division, Omnicom Precision Marketing Group (OPMG) , a global network of agencies and consultancies spanning CRM, customer experience design, marketing technology, and business consulting. We are seeking an experienced and results-driven Senior Sales Consultant to help lead the expansion of Adobe Marketing Solutions across our customers. Working with our EMEA Sales … As a Senior Sales Consultant at LeapPoint, you will have the opportunity to: Act as a trusted advisor to clients, leveraging Adobe's industry-leading marketing tools (e.g., Adobe Experience Manager, Adobe Workfront, Adobe Experience Platform) to empower businesses in achieving their digital transformation and customer experience goals. Paint a compelling vision for clients, illustrating how More ❯

Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly … delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds We are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As … Support deep dive assessments and ad-hoc data analysis requests • Deliver findings, recommendations and remediation steps for all activities BASIC QUALIFICATIONS - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams More ❯

based in Seattle, opened its online retail in July 1995 and today, stands as one of the world's largest internet retailer. Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites … all levels, will be absolutely critical to success in this role. Key job responsibilities Drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon • Collaborate with Tech, Product, Operations and Category teams to ensure timely deliverables for key projects • Analyze data and dive deep into processes to derive business … to collaborate with leaders from Tech, Operations, Business, Finance, Legal teams to drive the programs from ideation to implementation effectively. BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience More ❯

also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job We are looking for a DBA for the SAS Cloud team in SAS's Cloud and Information Services (CIS) division, you … verbal communication skills. Excellent interpersonal and problem-solving skills, as well as strong decision-making skills. Work with the various teams including but not limited to the DBA team, customer teams, and developer team to solve assigned tasks. Ability to handle a fast-paced environment and possess the ability to prioritize multiple tasks in a team setting. Ability to … problems in a timely fashion. Additional Responsibilities may include Serve as technical escalation support other team members. Contribute to overall service quality by identifying and/or improve the customer experience with SAS Cloud services. Required Qualifications Bachelor's degree in information systems, Computer Science or a related quantitative field or relevant experience At least 1 years More ❯

/3 of all internet traffic. One in two of our customers come to us for help creating the future of the internet, and you will own the customer experience for the cloud based tools they use. The AWS Application Security Team is looking for a curious and motivated engineer and leader to build great automations, generative AI … with disagreement. They are also expected to mentor more junior engineers and be security thought leader for their organization. Amazon's Leadership Principles of "Dive Deep", "Earn Trust", and "Customer Obsession" will be called upon daily, so a successful candidate will need a combination of technical and communication skills, as well as the ability to handle a mix of … complex decisions while keeping customer security first! Key job responsibilities • Design, build, document, and test software solutions for the AppSec Review program. • Provide software development expertise in support of AWS Security. • Dive deep into ambiguous problems and develop data-driven solutions. • Directly represent the team to business leader and technical staff at all levels of the company. • Demonstrate exceptional More ❯

companies worldwide to drive operation excellence and lead transformation. As an Enterprise Account Executive reporting to our VP of Sales, you will be tasked with landing & expanding our enterprise customer accounts acrossUK&I, Nordics, and overall EMEA region. What you'll be doing: Sales Management - You will be focusing on growing the Flowable subscription revenue by building new business … and expanding the footprint within existing accounts. Pipeline Generation - Develop and execute a personalized outbound strategy to target ideal customer profiles (ICPs) across key verticals and geographies. Account Management - Drive account growth through strategic expansion, upsell, and cross-sell within existing customer accounts, aligning solutions to evolving business needs. What you bring: Are you passionate about sales and … contributing to the on-going commercial success of a progressive, future-orientated business and about delivering an outstanding customer experience ? In addition to well-developed negotiating and influencing capabilities, you'll also bring: At least 6 years of professional experience in a similar position, ideally in a product company Knowledge of the "Digital Enterprise" market space and More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and the Amazon DSP. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners. We are hiring a Senior Account Manager to deepen our relationships with our medium to large … digital expertise to optimize value and impact for advertisers. You will leverage Amazon's proprietary data to provide tailored strategies spanning Amazon's suite of products to meet your customer's business goals. This role drives customer success through close partnership and innovations with Amazon sales, creative, operations, product, and retail teams. As a Senior Account Manager you … for medium to large accounts, and develop strategic relationships with key points of contact. • In partnership with the account team, develop annual brand and media strategies that map to customer objectives. • Use first-party and third-party insights to build pre-flight, in-flight, and post-flight campaign level recommendations that result in revenue outcomes or increased customer More ❯

You will report directly into the Director of New Business Sales. Depending on your location, you will work hybrid or remote, based in the UK. Responsibilities Acquire net new customer - Working with a qualified list of prospective accounts in an assigned territory, you will develop and execute strategic plans to acquire a defined number of new logos and achieve … sales targets to expand our customer base in untapped territories Account & Relationship Management - engage with new customers to build relationships and discover, document, and maintain customer business initiatives (CBIs) to create and implement strategic customer plans Build & Manage Customer Relationships Establish and foster relationships with decision-makers at new businesses that are not yet customers of … Autodesk. Develop a robust sales pipeline by working backwards from the customer outcomes and positioning Autodesk's product suite. Delivering compelling sales presentations to showcase the value proposition Select and Justify Business Case - prioritize one of the Focus Sales Plays and justify a connected business initiative based on its expected commercial benefit, including conducting in-depth analysis, presenting potential More ❯

forms the backbone of the fastest growing e-commerce business in the world. The sheer growth of the business and the company's mission "to be Earth's most customer-centric company" makes the customer fulfillment business bigger and more complex with each passing year. The SC Optimization and Automation team within SCOT organization - Supply Chain Optimization Technology … environment. As an Applied Scientist, you will design, develop and deploy robust and scalable scientific solutions via Operations Research and Machine Learning algorithms, especially in the context of stochastic customer demand and other sources of uncertainty requiring to move past deterministic and linear optimization. You will partner with other tech and science teams, operations, finance to identify opportunities to … planning and execution. You are passionate, results-oriented, and inventive scientist who obsesses over the quality of your solutions and their fast and scalable implementation to address and anticipate customer needs. Key job responsibilities - Build state-of-the art, robust, and scalable optimization and forecasting algorithms to drive optimal inventory placement and product flows in non-convex, non-linear More ❯

setting the vision/strategy, hiring and developing the best Product Managers in the industry and overseeing the development of multiple innovative software products to create an industry-leading customer experience that will delight our customers around the world and drive our operational excellence. Responsibilities Define and execute a long-term, data-driven strategy aligned with business goals. … Establish customer-centric KPIs and implement closed-loop mechanisms for monitoring and reporting. Partner with global technology leaders to build innovative software solutions that enhance customer experience and drive competitive advantage. Hire, mentor, and lead a high-performing, large-scale Product Management organization. Represent the customer voice in Maersk senior executive forums. Champion innovation and digital … transformation within the Logistics and Services industry. What You Bring MBA or MS from a globally recognized institution. 15+ years of experience leading Product Management in global technology organizations, with a strong track record of delivering products in agile, outcome-focused environments. Expertise in managing complex data ecosystems, including data standardization and integration across sources. Proven ability to attract More ❯

rollouts, build internal tools, and exemplify operational excellence. This is a great opportunity to learn about upcoming LLM technologies. You will be a major contributor in providing a better customer experience to millions of users worldwide. As a Support Engineer, your key responsibilities will include: Apply advanced troubleshooting/debugging techniques to root cause incoming tickets. Drive projects … Balance support/ops requests with software development or systems engineering work while still having fun. BASIC QUALIFICATIONS - 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages PREFERRED QUALIFICATIONS - 2+ years of technical support experience Our inclusive More ❯

with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC … part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely is seeking an experienced Customer Success Analytics Lead, to join our Data Services function. This role will be critical to helping optimize our decision-making abilities across our Customer Success teams. This position … best in class insights and proposals for change, designing solutions and working cross-functionally to implement process and change within the organization. Job Responsibilities • Data-Driven Action Requirements: Leverage customer performance data and AI to identify patterns, drivers, and actionable insights across customer health, adoption, satisfaction (e.g. NPS/CSAT), Ideal Customer Profile (ICP) and churn risk More ❯

with a world class, highly accomplished team, we would love to talk with you. As a Sr. Software Development Engineer, you will lead the technical aspects of core Device customer experience and engage with an experienced cross-disciplinary staff to design implement and bring to market innovative consumer products. You must be responsive, flexible and able to succeed … range of Amazon Devices. This hands-on position also requires broad engineering competency in Embedded Software, Linux middleware, C/C++ based device software modules and application development, Strong experience in Multimedia domain (Audio, Video), good knowledge on HAL/HIDL is preferred along with a strong code craftsmanship principles and a good understanding of the scalable software system … design. In addition, provide technical consultation across different organization, find innovative ways to solve customer needs and take up interesting technical problems that are unique to devices. You will work closely with Platform and application teams to ensure the highest level of quality for the Device OS deliverable. Key job responsibilities Software Development Engineer will deeply be involved in More ❯

Management System (CPMS) which manages our charge point network. Product Development - selection and integration of hardware and software products that give our customers what they need and provides excellent customer experience To achieve these headline tasks the individual will need to be an excellent team player and manager of people, be capable of identifying and presenting plans and … ownership of the following: Technology Strategy & Vision: Define and execute a technology roadmap that supports scaling EV charging networks, hardware-software integration, asset management, workflow management systems, reporting and customer experience excellence. Infrastructure Innovation: Oversee the design, deployment, and optimization of CPMS (Charge Point Management System), charging hardware, energy management systems (EMS), grid integration, and software platforms. Team … specialists across hardware, software, and network operations. System Scalability: Ensure all systems (hardware, software, mobile apps, energy management tools) are secure, reliable, and scalable to support rapid geographic and customer growth. Energy & Grid Integration: Lead initiatives around smart charging, vehicle-to-grid (V2G) technologies, renewable energy integration, and dynamic load management. Customer Platforms: Drive the development of customer More ❯

Program Manager, Selection Acceleration, RBS Selection Acceleration About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution … and compliance programs. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled have a direct impact on customer buying decisions and online user experience. Key Performance Areas: 1) Ambiguity Management; will be working in new environment where there is no clear 'right' path or solution defined earlier. … to enable premium relationship with key high-level stakeholders such as category leaders, country managers of new MP launches. 6) Deliver Results; Work backwards from the business impact and customer experience to define the steps to followed About the team: The FinCat program aims to reduce incorrect and missing categorization of financial attributes (GL, Category, Subcategory) for catalogs More ❯

technology. As an Applied Scientist, you will join a team dedicated to optimizing our delivery network, ensuring customers receive their packages reliably and efficiently. We are seeking an enthusiastic, customer-centric professional with good analytical capabilities to drive impactful projects, implement advanced scheduling solutions, and develop scalable processes. In this role, you will have immediate ownership of business-critical … challenges and the opportunity to make strategic, data-driven decisions that shape the future of last-mile delivery. Your work will directly influence customer experience and operational excellence. The ideal candidate will possess both research science capabilities and program management skills, thriving in an environment that requires independent decision-making and comfort with ambiguity. This role offers the … on one of the world's most sophisticated logistics networks while working with pioneering technology and data science applications. BASIC QUALIFICATIONS 3+ years of building models for business application experience PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience Experience in patents or publications at top-tier peer-reviewed conferences More ❯

including Prime Video ads, UEFA Champions League, FreeVee, Prime Video sponsorships, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Direct. We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and … strategy. • Identify opportunities for agency collaboration around large-scale creative solutions. • Liaise with global and technology teams to identify transformative opportunities for agency partnerships and product development. BASIC QUALIFICATIONS - Experience in B2B sales - Experience in selling cost-per-click advertising (search engine marketing) - Experience building customer relationships - Experience working in a sales role - Knowledge of … digital marketplace and understanding of the video competitive landscape PREFERRED QUALIFICATIONS - Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion - Experience using data and metrics to measure impact and determine improvements - Knowledge of key buyers of global video, display and content advertising solutions Amazon is an equal opportunities employer. We believe passionately More ❯

data points by driving clarity and alignment Create and drive alignment to execute faster, communicate often and highlight risk early Collaborate extensively with cross functional teams, including Engineering, User Experience, Customer Success, and Go-to-market teams to drive the vision, roadmap and delivery of the product You will be an expert in identifying long-term investment opportunities … enterprise customers, as well as broad technical subject matter expertise, to train and enable a scalable product What You'll Need Undergraduate degree or equivalent combination of education and experience in a related field 6 years of related experience in Product Management Experience within Audit or Governance, Risk & Compliance (GRC) Preferred qualifications A proven track record of … leading the development of product vision and strategy Shipped products with great customer experience user reviews A self-starter mindset to execute in a fast-paced environment with minimal direction An excellent understanding of product development and how web technologies work Working knowledge of Audit or Governance, Risk & Compliance (GRC) space or with related subject matter Strong Leadership More ❯

Enterprise Customer Success Manager (Bilingual) MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout - MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run … billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. Summary The Enterprise Customer Success Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our MariaDB database solutions. Leveraging their bilingual German/English … Executives, and other cross-functional teams, focused on helping our customers achieve their business goals. Key Strategic & Retention Responsibilities Support and engage with customers throughout all stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy. Guide new customers through onboarding for MariaDB deployments, consulting on MariaDB best practices to ensure customers receive value. Formulate an ongoing meeting More ❯

thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our … retail stores in Newcastle, Glasgow. London, Manchester and Milan. This position oversees Insights across END. You will be the key contact for all things related to Analytics, including Digital, Customer, and Brand. The high-level focus of this role is to drive actionable insight from our data sources through reporting, analytics, and research. Key Responsibilities Ensuring all business functions … are kept aware and informed of relevant insights and analytics. Leading on customer-based insights. Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives. Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives. Driving and maintaining a customer-led mentality. More ❯

more efficient. Our customers include the world's leading automakers, some of the most popular consumer brands, and the most innovative cities, states, and countries. In the role of Customer Success Manager, you will establish a trusted partnership relationship with our North America public sector customers. You will collaborate with internal corporate teams, pre-sales technical teams and commercial … to help drive sales of our INRIX products. You will be a strong voice for our customers, helping ensure our solutions continue to meet our customers' needs. As a Customer Success Manager at INRIX, you will be responsible for Net Revenue Retention & identifying expansion opportunities, ensuring that customer experience and engagement remain high, leading to renewal and … to Director, Customers Success - North America Public Sector. Essential Responsibilities: Establish a deep understanding of our customers' business, use-case(s), technical needs and technical workflow to support the customer with value realization, quickly! Become an expert and advocate of INRIX products and solutions Work with customer onboarding manager and support team to successfully onboard customers who have More ❯