251 to 275 of 579 Customer Experience Jobs in England

presence and a clear focus on long-term, sustainable growth. The business combines digital commerce with physical retail and places a strong emphasis on customer experience, wellbeing and inclusive ways of working. Data plays an increasingly important role in how commercial decisions are made. The Role You will … questions into clear data requirements and briefs for data engineers. Support data quality checks and ongoing improvement of digital data foundations. Your Skills and Experience Strong commercial experience in ecommerce or digital retail analytics. Confident working with GA4, including events, parameters and ecommerce measurement. Strong Power BI capability ...

traditional software engineering leadership role. Instead, we're seeking someone who understands how successful online businesses are built, scaled and optimised-from customer experience and platform architecture through to integrations, reporting, operational efficiency and team leadership. This Head of Digital Platforms should have most of the following … skills: - A strong technical background with e-commerce development - experience building, launching or scaling e-commerce platforms - Strong understanding of digital architecture, integrations and platform ecosystems - Experience managing digital, technology or product teams - Excellent stakeholder management and leadership skills - Strong analytical and reporting capability with experience creating ...

management, and client onboarding. You'll be responsible for identifying and securing new opportunities, developing existing relationships, and ensuring clients receive a seamless onboarding experience from initial engagement through to activation and long-term success. Working closely with internal teams, you'll become a trusted advisor to clients while … positive onboarding experience. Attend industry events, networking opportunities, and client meetings when required. Collaborate with internal teams to improve processes and enhance the customer experience. Provide market feedback and identify trends that support business growth. About You We're looking for someone who is commercially minded, relationship-focused ...

market-leading products that enhance everyday life. Operating across multiple international markets, the company continues to invest heavily in product innovation, retail partnerships, and customer experience, creating exciting opportunities for ambitious sales professionals to contribute to its ongoing growth. As part of its UK expansion strategy, the business … Operations teams to ensure successful execution of commercial plans. Contribute to go-to-market strategies and promotional planning. Support trade shows, industry events, and customer meetings as required. Candidate Profile The successful candidate will be a motivated and commercially astute sales professional with a passion for building long-term ...

continue to grow across the UK and internationally, having a high - performing , well - led service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting … ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk engineers with varying experience levels, alongside established processes ...

Klaviyo are centred around linguistic and cultural excellence, teamwork and scale. We own the linguistic and cultural quality of every touchpoint a German customer has with Klaviyo: the product, the website, marketing campaigns, customer education, and partner and developer portals. Our work is about providing our customers with … high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. You will step directly into a fully embedded, senior individual contributor position and own everything the current person owns, with full continuity responsibility. We need someone ...

Developers and Product Teams Perform integration, compatibility and regression testing Support software releases and continuous improvement initiatives What we would like from you: Previous experience within a Software QA or Software Testing role Essential: Proven experience designing, writing and maintaining automated test scripts using Selenium. Strong manual … automated testing experience Experience testing web-based or SaaS applications Experience working within Agile environments Strong analytical, problem-solving and communication skills Excellent attention to detail This is a fantastic opportunity to join a growing business where your contribution will have a direct impact on product quality ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

industry‐leading. Key Responsibilities As a Senior Service Designer, you will: Lead the design of end‐to‐end services, ensuring coherence across user experience, operational processes, and enabling technology Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service … ensuring outcomes deliver value for users, organisations, and delivery teams Collaborate closely with UX Designers and Researchers to connect service‐level intent with detailed experience design Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable Communicate service concepts, design rationale ...

Nutanix Customer Success Manager - Nutanix, HCI, DC - Hybrid - £45,000 - £50,000 plus £5K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services … company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Nutanix Customer Success Managerwithin a key team where you will work with many different parts of the team to assist clients in maximising their use of Nutanix ...

problems. You'll thrive if you enjoy collaborating with others, communicating clearly, and taking ownership of quality outcomes across a product's lifecycle. Key experience includes: • Strong software testing experience, particularly within web applications. • Experience creating and maintaining automated tests and working with APIs. • Familiarity with Agile … passion for continuous learning. In return, you'll join a supportive and forward-thinking environment where your expertise will directly influence product quality, customer experience and engineering excellence. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background. ...

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Hybrid) Salary: £80,000 - £90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce … platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer ...

insights and recommendations to clients Running client meetings and stakeholder workshops Producing reports, presentations and optimisation roadmaps What we're looking for: 4+ years' experience in CRO, experimentation or digital analytics Strong A/B testing and optimisation experience Excellent stakeholder management and communication skills Experience with … tools such as Webtrends Optimize, VWO, Optimizely, AB Tasty or similar Passion for data-driven decision making and customer experience Agency, vendor and in-house backgrounds are all welcome. This is a fantastic opportunity to join a specialist optimisation business, work with well-known brands, and have ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

European market. REQUIRED QUALIFICATION S12–18 years of enterprise technology sales experience, with a strong track record in AI, ML, Conversational AI, or CX Automation solution selling .Minimum 5 years of direct experience selling AI/ML-powered platforms or intelligent automation solutions to enterprise clients .Demonstrated ability … close £5M+ (or equivalent) annual deals in AI services, platform, or SaaS sales .Deep domain knowledge in contact centre operations, customer experience transformation, and AI-driven intelligent automation .Proven experience in alliance/partner-led or co-selling models with ISV or AI platform vendors .Excellent executive ...

week Our client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand … significantly improve the quality of AI conversations. What You'll Do Own and maintain the chatbot knowledge base end to end Gather content from customer service, operational and commercial teams Rewrite and structure content specifically for AI understanding and intent handling Analyse real chatbot conversations to identify gaps, errors ...

while clearing blockers and strengthening team health. Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent … teams by identifying dependencies and creating shared strategies. Use customer insights, data, and deep market analysis across target expansion nations to inform product decisions and shape broader organizational strategy, identifying barriers and accelerators to international adoption. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring ...

pipeline of potential customers Manage the full sales process from lead generation to closing deals Develop and maintain long-term relationships with customers Understand customer requirements and present tailored vehicle solutions Promote current campaigns and achieve sales targets Maintain accurate and up-to-date customer records Prepare … manage sales contracts with accuracy Deliver professional vehicle handovers and ensure customer satisfaction Collaborate with internal departments to deliver a seamless customer experience About You Proven sales experience (automotive or transferable sales backgrounds considered) Strong prospecting and lead generation skills Resilient and motivated, with the ability ...

regional sites. You will enjoy enjoys being out on the road, meeting people, and solving problems face-to-face. This is a hands-on, customer-focused role where you’ll be the go-to IT expert across several sites in the region. You’ll take ownership of onsite … systems are maintained and issues are resolved quickly Leading local IT projects, upgrades, and installations Building positive relationships with stakeholders and delivering a great customer experience What we’re looking for Previous experience in a Field Engineer or similar onsite IT support role Previous VIP/White ...

Desk is the operational core of Node IT.This role is part of the engine that keeps it predictable, scalable, and professional.Your work directly: Improves customer experience Reduces repeat issues and escalations Supports successful project delivery Helps the whole team operate more effectively Youll be supporting customers, acting … issues end-to-end Calm under pressure and able to prioritise effectively Someone who improves things - not just maintains them Essential Skills 2+ years experience in Level 2 or equivalent IT support/Service Desk role. Strong troubleshooting across Microsoft environments (M365, AD, endpoints) Experience working with users ...

strong digital presence and a growing emphasis on data-led marketing. The business has invested heavily in technology and digital capability to enhance customer experience and commercial performance. Operating as part of a wider group, they offer stability alongside a progressive and modern marketing culture. The Role … ensure high-quality, data-informed creative execution Supporting the delivery of high-quality, qualified traffic through effective performance marketing activity Your Skills and Experience Strong commercial experience in programmatic marketing, with exposure to paid social Confidence working with data to interpret performance and inform optimisation decisions Experience ...

Business: Join a growing technology business providing ecommerce and retail software solutions to independent retailers across the UK, US and Europe. With an established customer base and continued international growth, the business has built a strong reputation for helping retailers improve their online presence and compete more effectively within … paced ecommerce environment. What You'll Do: - Design and deliver responsive ecommerce websites for retail clients. - Apply UX/UI best practices to improve customer experience and conversion. - Manage multiple client projects and ongoing website improvements. - Support onboarding calls, discovery sessions and client communication. - Use HTML ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...