326 to 350 of 1,804 Customer Experience Jobs in England

insight. We are looking for a hands-on analytical thought leader who will help the team make great data-driven decisions. You will identify opportunities for deep analytics on customer behaviour and site performance, working with the multi-disciplinary members of the team, as well as other key people and stakeholders from across the business, as well as supporting … are the most effective ways to improve conversion? How do different pricing or product models perform across segments, and what drives long-term value? What patterns exist in returning customer behaviour across platforms, and how do incentives influence their likelihood to return? How do returning customers behave across different platforms (web vs app), how frequently do they return, and … youll work on: Youll join our product team working on the user-facing journeys and experiences that power the business. Youll derive strategic insights from our digital marketing, user experience, and commercial data to drive business strategy, marketing investment, and funnel optimisation enabling you to meaningfully improve both customer experience and business outcomes. Youll work with modern More ❯

at various levels of the organisation but also has the humility to learn what you don't know. You're proactive in championing user needs and creating opportunities for customer research early and often and you take your team along in the journey with you so that you're all building the right thing together. You expertly switch between … and user testing Consulting a product owner with backlog prioritisation Prototyping at various levels of fidelity - from paper to hi-fi click-throughs What we need from you is experience with the below; In-depth knowledge of Human Centred Design and Design Thinking Experience working closely with engineers, QA & delivery disciplines. Experience working with clients presenting design … Benefits We make sure our team is well looked after with generous salaries and a great benefits package which includes: Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a More ❯

CRM solutions that make a real difference to customers and colleagues alike. Working in agile, cross-functional teams, you’ll own the product roadmap, shape business requirements, and champion customer needs from discovery through to delivery.You’ll be collaborating closely with ICT, housing, customer experience, and other teams to optimise systems and data – all while driving forward … Leading agile multi-disciplinary teams to deliver CRM system improvements and new capabilities- Working closely with ICT and business teams to align CRM solutions with broader digital strategy- Capturing customer and colleague insights to drive user-focused design and continuous improvement- Owning and managing the CRM product backlog, writing user stories, and prioritising features- Supporting data-led decisions to … improve customer satisfaction and streamline internal processes- Ensuring CRM solutions meet compliance and regulatory standards (including GDPR)- Collaborating across departments to deliver a consistent and personalised customer experience- Using performance data and feedback to iterate and evolve product functionality What you need - Solid experience leading CRM-related projects and agile delivery- Strong background in user stories More ❯

Protect Group Title: Data Scientist Location: Leeds Contract: Full time, Hybrid Company Overview Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400 business partners across 75+ countries with a presence in 12 global offices. Protect Group offers … a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs. 'Protect People' are individuals bursting with talent, ambition, drive and loyalty. You will care passionately about what you do and will be … opportunity for someone to really own and make their mark across a data and AI driven global technology brand.The industries which we work across and can be considered relevant experience include: Events, Travel, Hospitality, Transportation, Fin-tech, Insur-tech, Financial Services. We would expect you to be a natural innovator with an entrepreneurial spirit and attention to detail, and More ❯

Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager … Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and … outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented More ❯

is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United … and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon's Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon's technology, product, business and operations teams to create solutions for our internal and … external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … times. We believe sales is a balancing act! What We're Looking For Bachelor's degree in Business, Marketing, or related fields Minimum 3 years of quota-carrying sales experience, preferably in SaaS, Knowledge of market research, sales, and negotiating principles Proven oral and written communication abilities, effective phone skills, and exquisite listening skills Our technical knowledge goes well More ❯

Senior Customer Success Manager - French Speaking page is loaded Senior Customer Success Manager - French Speaking Apply locations EMEA - France - Remote London, England, UK EMEA - Germany - Remote Amsterdam, North Holland, Netherlands time type Full time posted on Posted 2 Days Ago job requisition id R-19845 TELUS Health is empowering every person to live their healthiest life. Guided by … At TELUS Health, we're not just growing - we're on a mission to be the most trusted wellbeing company in the world. And we need a passionate Senior Customer Success Manager like you to help us get there. Our EMEA Customer Success Team comprises a dynamic team of 30 professionals, spanning the UK, Netherlands, France and Germany. … We are united in our goal to enhance employee wellbeing worldwide. We are seeking a French speaking Senior Customer Success Manager to join our team in any of the following locations: France, Germany, Netherlands or the UK . Full proficiency in French and English is a must for the successful candidate. Your Opportunity: As we experience rapid growth More ❯

Brandwidth is a digital customer experience agency, established for 21 years and part of the Next 15 Communications group, a UK PLC with a global footprint across 50 offices in 15 countries. We help brands grow by redefining and accelerating the digital customer experience, creating rapid value and enabling future digital business. Role overview We're … seeking an enthusiastic Native iOS Mobile Developer experienced in Swift, capable of building and enhancing innovative mobile apps. Experience in Unity3D development, aiding in the creation and maintenance of projects across mobile AR and desktop VR platforms, would be advantageous. This role requires working in a hands-on, dynamic environment. You should have experience in developing and maintaining … understanding and responding to development briefs. Contribute to technology stack choices, deployment, and R&D activities. You will bring: Strong knowledge of iOS development, specifically with Swift and SwiftUI. Experience with version control systems like Git. Ability to work independently and within a team. Openness to learning new skills and approaches. Experience with RESTful web services. Knowledge of More ❯

Role: Senior Pensions Administrator Reports to: Pensions Team Manager Primary purpose of the role: To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. … Key responsibilities Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. Embrace, demonstrate and support the business to embed Capita Values. Adhere to Quality Management Systems and comply with regulations and policies from Capita and relevant regulatory bodies. Take ownership of personal and performance development undertaking all relevant … input into development/training action planning and process improvement where required. Support the team on complex casework, high value cases, and complaints. Control and enhance the quality of customer outputs to deliver an excellent customer experience through effective coaching, providing constructive feedback and mentoring to ensure staff achieve their full potential. Be available to answer member More ❯

collaborative and high-performance culture, and is closely aligned with the challenging and critical missions of its customers. The ideal candidate will be interested in developing their career through experience of managing strategic accounts, and will be a team player with a keen interest in the sector. Your Impact Within this role, you will become comfortable with developing mid … to long-term strategies for success and will develop strong experience in autonomously managing customer relationships, including at senior levels. The successful candidate will: Focus on delivering an outstanding customer experience, and become a trusted adviser to their customers. Own the entire sales process from prospecting to close. Maintain accurate pipeline management and careful forecasting. Pull … for our customers. Build account plans and strategy, and contribute to our broader strategy for long-term success in the national security and defence sectors. Maintain close alignment with customer requirements and drivers, with the confidence to challenge and expand the conversation. Be willing to travel to customer sites and maintain regular customer-facing engagement. A UK More ❯

on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting … knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills, written skills, and verbal skills to resolve customer issues and build customer trust with professionalism and empathy. Responsibilities Diagnose and resolve customer issues related to Alloy's dashboard, SDK, APIs, and integrations, ensuring timely, clear … and empathetic communication with both internal teams and customers. Deliver an outstanding customer experience within established service level agreements (SLAs) to all clients, including our largest Enterprise partners. Lead customer calls effectively, escalating issues appropriately when necessary. Identify root causes and provide clear solutions for customer problems using logs, system tools, and debugging methods. Expand product More ❯

Role:Mobile Forklift Engineer Location: Portsmouth Please state locationwhen applying About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or servicing and repair arrangements. … handling equipment including forklifts, side loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG Fleet Chargeable Services Key Accounts … the individual and as required from time to time. Role:Mobile Forklift Engineer Location: Portsmouth Please state locationwhen applying About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either More ❯

Customer Experiences of purchasing Everyday Essentials - referred to a set of daily needed items like groceries - are a strategic priority for Amazon. This role is for a Product Manager, leading an exciting new and high visibility project in the Everyday Essentials space. This role will require you to invent and deliver a IN-first project, that could potentially scale … globally to many Amazon locales. Hence, we are looking for tenured product managers with experience delivering consumer facing experiences and/or workflow inventions. An ideal candidate will be fluent with product design, can solve complex customer problems, influence stakeholders, and fluent with technology. Key job responsibilities Envision customer experience, collaborate with UX design and technology … teams, design new systems, collaborate and influence several India-based and worldwide product teams to land the desired innovations for our customers. BASIC QUALIFICATIONS - 3+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services More ❯

center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the world's largest and most respected private equity firms. The Role The Customer Education Specialist is a senior role responsible for designing, developing, and delivering high-impact training programs that accelerate customer adoption of TRG Screen solutions while driving commercial value … through our training offerings. This position plays a pivotal role in transforming customer education into a revenue-generating business unit, ensuring customers achieve maximum value realization from their TRG Screen investments. This senior position focuses on creating and executing comprehensive customer education strategies that not only enhance customer success but also generate measurable commercial returns. The Customer … in TRG Screen solutions to develop scalable training programs, establish pricing models for educational services, and identify opportunities to monetize our training capabilities. Working closely with product, sales, and customer success teams, this role will transform customer education from a support function into a strategic revenue driver while maintaining our commitment to exceptional customer experience. Responsibilities More ❯

Benefits London - 3 days per week UK-based role with future European remit Are you ready to take ownership of high-value claims initiatives that balance fraud detection with customer satisfaction? Do you thrive in transforming processes, influencing 3rd party vendors, and delivering better outcomes for both customers and businesses? Would you like to join a company recognised for … Claims Manager This is your opportunity to shape and streamline the end-to-end claims validation process in a fast-evolving business, working directly with a Head of Claims & Customer who has led game-changing strategies at both challenger brands and global corporates. You'll take charge of transforming a traditionally complex area into a smooth, digital-first customer experience - with particular focus on reducing claims turnaround to one week, driving vendor performance, and embedding a genuinely customer-first culture. Your remit will include: Overseeing the introduction and optimisation of a newly developed digital claims portal Ensuring third-party claims validation partners are aligned with regulatory standards and customer-centric goals Identifying trends in claims More ❯

travel across the UK, including overnight stays, with occasional overseas trips as needed. You'll work alongside Senior Field Service Technicians in both the field and workshop, gaining direct customer experience and exposure across multiple departments. The long-term goal is to develop the skills and confidence to work independently in the field. At OTT HydroMet, our Service … to support our customers with service queries via telephone, teams, and/or e-mail Support Sales teams with service quotes Work closely with the administration to ensure professional customer visit planning and execution Learn and develop your technical skills and knowledge Other relevant duties as assigned The essential requirements of the job include: Completed studies or technician training … Good spoken and written Englishcapable of compiling technical reports for customers Ability to absorb and act upon technical information It would be a plus if you also possess previous experience in: Basic electrical knowledge and experience Experience working with sensors, data collectors, and data processing software. Experience with Python and/or Pascal programming OTT HydroMet More ❯

for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud. AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for … their business or operational outcomes through the use of ML on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex AI/ML workloads with our customers and partners. Key job responsibilities • Advise customer's technologists and business leads; help them to explore the … the possible with machine learning, and to develop scalable ML solutions on AWS to deliver business value in the most effective way • Discuss complex industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail • Drive large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all More ❯

operational implications of the products you own. You are the right person for this role if you are a self-starter, collaborative and data-oriented problem solver who is customer obsessed and passionate about the positive impact environmental compliance and technology can have on Amazon, its Sellers and end customers. We are open to hiring candidates to work out … Own the end to end launch of features from requirements to release. - Work closely with engineering, business, operations and other product teams to define and improve your product and customer experience - Define, prioritize, and plan the resources needed for successful product delivery - Communicate product releases, impact and timelines to leaders and stakeholders BASIC QUALIFICATIONS - Bachelor's degree or … equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ month Experience in product or program management, product marketing, business development More ❯

operational implications of the products you own. You are the right person for this role if you are a self-starter, collaborative and data-oriented problem solver who is customer obsessed and passionate about the positive impact environmental compliance and technology can have on Amazon, its Sellers and end customers. We are open to hiring candidates to work out … Own the end to end launch of features from requirements to release. - Work closely with engineering, business, operations and other product teams to define and improve your product and customer experience - Define, prioritize, and plan the resources needed for successful product delivery - Communicate product releases, impact and timelines to leaders and stakeholders BASIC QUALIFICATIONS - Bachelor's degree or … equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ month Experience in product or program management, product marketing, business development More ❯

objectives and ensuring the successful deployment and integration of our platform. You'll also collaborate closely with our internal commercial, product development, and operational teams to facilitate a seamless customer experience and address any technical issues that may arise This role is based out of our London office. We call our approach to hybrid working The Blend - it … to-date with industry trends, product updates, and competitive landscape to effectively advise clients What we need from you You'll have comprehensive technical knowledge, specifically understanding of and experience with APIs and identity management , which are cornerstone technologies for the platform Although the role is not deeply technical, you'll still have a strong technical background, ideally from … a solutions or customer experience engineering background in the SaaS or platform-as-a-service sector You're capable of thinking through complex problems on the spot, providing multiple potential solutions, and understanding the customer's core technical challenges You can demonstrate your experience in managing client relationships and improving customer satisfaction Your ability to More ❯

objectives and ensuring the successful deployment and integration of our platform. You'll also collaborate closely with our internal commercial, product development, and operational teams to facilitate a seamless customer experience and address any technical issues that may arise This role is based out of our London office. We call our approach to hybrid working The Blend - it … to-date with industry trends, product updates, and competitive landscape to effectively advise clients What we need from you You'll have comprehensive technical knowledge, specifically understanding of and experience with APIs and identity management , which are cornerstone technologies for the platform Although the role is not deeply technical, you'll still have a strong technical background, ideally from … a solutions or customer experience engineering background in the SaaS or platform-as-a-service sector You're capable of thinking through complex problems on the spot, providing multiple potential solutions, and understanding the customer's core technical challenges You can demonstrate your experience in managing client relationships and improving customer satisfaction Your ability to More ❯

required. Main duties of the job Lead the development and delivery of HMTs IT and Digital strategy, aligned to organisational goals. Drive innovation and transformation across services, enhancing efficiency, customer experience, and digital capability. Oversee the management of IT infrastructure, cloud services, enterprise applications, and cybersecurity frameworks. Ensure compliance with regulatory standards (e.g., GDPR, ISO 27001, Cyber Essentials+ … innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our … Description is available to Download. Strategic Leadership Define and execute the IT and Digital strategy in alignment with HMTs business strategy. Lead digital innovation and transformation initiatives to enhance customer experience, service delivery, and internal efficiency. Serve as a key member of the Senior Leadership Team, advising on technology trends and opportunities. Strong stakeholder management and influencing skills More ❯

everything lines up. Please do apply and we'll very quickly give you a lead time on potential start date. If you have Analytics: 1,3 or 5+ yrs experience working directly within Adobe Analytics or Google Analytics (technical or insight/reporting) . CRO: or experience managing CRO (web experimentation) programs and/or web personalisation. Attitude … experienced team, dedicated to maximising client value return on data & technology. We've managed to do this better than anybody else for 10yrs running by: Knowing digital data & the customer experience better than anyone Hiring the best people (see Benefits) Working honestly (we never over-sell or under-deliver & operate as part of our clients's teams) Our … clients to continually enhance data collection and usage 2. Data Activation (CRO/Personalisation program management & Reporting/Insights) Research: Interrogating client data, their competitors, UX research and AI CX evaluation tools to generate strong test ideas Execution: scoping tests, moulding these with the client, briefing to DMPG dev team, overseeing development & launch and monitoring to deactivation Evaluation: building test More ❯

a small team of UK-based Data Analysts and IT experts (both in-house and from our central functions in Germany). Your work will directly influence business operations, customer experience, and innovation across departments. This role is based out of our Stoke Poges office, with hybrid working available (2-3 days per week in the office). … new data sources and techniques to enhance our data lake and analytics capabilities. Promote the use of data-driven insights across departments. What we're looking for: Required: Education & Experience: Degree in Computer Science or equivalent professional experience Technical Skills: Proficient in tools like SQL, Tableau, PowerBI, Python, and familiar with data architecture, ETL/ELT, data lakes … and warehouses. Soft Skills: Strong communicator, detail-oriented, problem-solver, and able to work both independently and in a team. Preferred: Experience in the Financial Services industry. Awareness of the latest data science technologies and their practical applications. Why Join Us? Be part of a forward-thinking team driving digital transformation. Collaborate with international colleagues and contribute to cross More ❯