351 to 375 of 1,794 Customer Experience Jobs in England

Are you a dynamic Product Manager with experience across e-commerce, gaming, or prize draw sites? Would you like to work onsite for a majorUK broadcaster, developing their online competitions portal, driving retention and ARPU through a slick UX. You will act as the key liaison between their team and our development and delivery team in Poland. About the … biggest prize draws and exclusive competitions, promoted on-air and syndicated across the UKs biggest radio brands. Our goal is to create a seamless, engaging, and best-in-class experience for our customers to enter (and win) while maximising retention and spend. The Role Were looking for a London-based Digital Product Manager to take full responsibility for the … evolution of the product. Youll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. Youll have a dedicated technical development team to scope, build, and deliver your product. Youll have a strong focus on customer engagement and data-driven decision-making More ❯

Our Customer Services team is evolving as we start to transform our processes and technology. We aim to deliver a zero-touch customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a Technical Support team, empowering and enabling … them to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role, our Head Office is in Abingdon, Oxon Key Accountability & Responsibilities Manage daily workload across the teams and shift rota to ensure effective cover during core UK hours Analyse and develop shift patterns ensuring we are staffed appropriately … support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of customer complaints at all levels Oversee induction of new starters in the team, including onboarding and training Monitor and where appropriate address quality issues More ❯

news channel and supply and demand data. You can learn more about ICIS at the link below. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and … your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth, increase customer loyalty, and promote the company's brand reputation in the marketplace. You'll be responsible for: Establishing great, long-term customer relationships while capturing high-value growth opportunities. … Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and develop an understanding of customer workflows and customer value. Recording client engagement and communication on a CRM. Collaborating with all business functions locally and globally to support our go-to-market outreach. Qualifications: Have a proven track record at managing, retaining More ❯

Customer Success Account Manager - Nordics page is loaded Customer Success Account Manager - Nordics Apply locations UK - Reading - Thames - Office Flex - Reading time type Full time posted on Posted 19 Days Ago job requisition id JR467157 Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy … role is an integral part of our customers' success, focused on delivering the promise of Forcepoint's Cyber-Security platform and its services. Starting in the pre-sales stage, Customer Success Account Managers work with our Sales and Services teams to align the needs of customers, establishing goals for success in adopting Forcepoint's solutions. Customer Success Account … Managers manage the full post-sales relationship with the customer, delivering value, support, and advocacy that leads to customer retention and expansion. They are trusted advisors to our customers through development of strong professional relationships with key decision makers and operators of our solutions. Responsibilities: Manage a diverse portfolio of customer accounts from signature to renewal. Accountable More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

success. For this reason, they have a global team of experienced marketers who are part of their account team in key customers accounts, dedicated to delivering high level of customer experience and growing business. Our client is looking for a strategic, creative and experienced B2B Marketing expert with a proven track record of success to lead Field Marketing … success of an account and strength lies in building a deep partnership with account teams. They are aligned to an industry and bring deep knowledge of the market, ecosystem, customer pain points and services and offerings. They co-create marketing programs with Sales that produce measurable results, building reputation and advance relationships with clients, leading to business growth. Key … Sales objectives for the industry and work closely with them on their strategy to grow their business Define Account Based Marketing strategy, plan and execution for industry grounded on customer needs and designed to build and strengthen relationships, reputation and revenue for the account. Build positive relationships, credibility, and use strong communication and influence skills to partner effectively with More ❯

Job ID: Amazon UK Services Ltd. At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their … cost initiatives - Interact with senior-level audiences (including directors) from both internal and external teams BASIC QUALIFICATIONS - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Experience in program or project management … Experience implementing repeatable processes and driving automation or standardization - Experience defining and executing program requirements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and More ❯

future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements This role is critical to driving differentiated customer engagement and positioning Lenovo as a digital workplace innovation leader. The Experience and Innovation Lead will be responsible for curating immersive experiences, accelerating conversions through co-creation, and … strengthening internal enablement platforms across Lenovo's Digital Workplace Solutions portfolio Key Responsibilities: Design and execute customer journeys that highlight Lenovo's differentiated capabilities in AI, sustainability, and automation. Organize Innovation Days, Executive Briefings, and Experiential Labs to deepen customer engagement. Spearhead the use of Design Pods, POC Sandboxes, and Digital Sales Rooms to drive rapid prototyping and … collaborative solutioning. Facilitate workshops that shorten decision timelines and align customer needs with DWS offerings. Leverage Gen AI tools (e.g., Letter.AI, TCO/ROI calculators, Lifecycle Management platforms) to create insight-driven, outcome-focused engagements. Partner with Offering and Sales teams to embed intelligent experience enablers across customer touchpoints. Continuously refine the digital journey across personas using More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of … ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As User Research Lead … and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring Strong background in user-centred research with experience in both qualitative and quantitative methods. Previous leadership or mentorship experience in a research More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of … ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As User Research Lead … and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring Strong background in user-centred research with experience in both qualitative and quantitative methods. Previous leadership or mentorship experience in a research More ❯

Do you want to be part of the team that ensures Amazon keeps its Customer Experience promise across millions of customers worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If … metrics and analysis to determine improvement opportunities BASIC QUALIFICATIONS - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - 3+ years of business analyst, data analyst or … similar role experience PREFERRED QUALIFICATIONS - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including More ❯

portfolio growth, risk management, and product evolution. In this position, you will apply your analytical skills to continuously improve our credit strategies. You should have 4-6 years of experience in credit risk and analytics within fintech or banking, specifically in consumer or SME lending. About Uncapped Founded in 2019, Uncapped is the fastest, most affordable way for growing … Lakestar, Mouro Capital, Global Founders Capital, White Star Capital, Seedcamp, and All Iron Ventures. What will you do ️ Drive Credit Strategy Development: Own and evolve credit strategy across the customer lifecycle by assessing performance and implementing changes to policy, approval cut-offs, credit limits, and pricing models to optimise risk-adjusted returns. Monitor and Improve Portfolio Performance: Continuously track … in our automated credit systems. Leverage Alternative Data: Analyse structured and unstructured data from e-commerce platforms, open banking, and other non-traditional sources to improve underwriting precision and customer segmentation. Drive Pricing Optimisation: Support the development of dynamic, risk-based pricing models to ensure alignment between credit risk, customer lifetime value, and revenue objectives. Design and Run More ❯

Travel required - up to 40% What You'll Do As a CX Principal, you will play a crucial role in ensuring the successful adoption of Cisco technologies and services within our customer organizations, leading to value realization and business growth. You will be the primary CX point-of-contact for customers, taking end-to-end ownership. Your responsibilities will … include: Driving software, services adoption, and value realization, leading to successful renewals and growth. Proactively leading renewal risks and using insights to increase customer retention. Developing and maintaining strong executive and technical relationships with customer partners to understand their challenges and objectives, and advocating for their needs within Cisco. Owning financial aspects, including revenue and margin across products … Entities to identify use cases, craft and deliver solutions, and facilitate workshops to review adoption progress and drive customer outcomes. Who You'll Work With You will orchestrate CX resources to drive adoption. You will also work closely with Sales, Renewals, Solution Development Architects (SDA), and Deal Acceleration teams to assist in driving Annual Recurring Revenue (ARR) and growth. More ❯

work environment where talented individuals can thrive and make a significant impact. If you are passionate about distributed systems, enjoy tackling complex challenges, and are driven to deliver exceptional customer experiences, Seventh State is the place for you. The Opportunity We are seeking a highly motivated and technically proficient Support Engineer to join our exceptional team. In this pivotal … role, you will be at the forefront of our customer interactions, acting as a trusted advisor and technical expert for clients utilizing RabbitMQ. You will play a crucial role in maintaining the health, performance, and reliability of their messaging infrastructure. This is an exciting opportunity to leverage your deep technical skills, hone your problem-solving abilities, and contribute to … will work alongside experienced consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. Customer Support Activities Prompt and Effective Ticket Resolution: You will diligently monitor and respond to More ❯

continually push innovation in financial technology. Our platform transforms how institutions trade bonds, empowering clients with faster, smarter transaction processes. Behind every seamless trade is a team ensuring the customer experience is impeccable – and that’s where you come in. This is an exciting role that goes beyond customer support - it is a launchpad into the fintech … web platforms). Proactive, adaptable, and eager to learn fintech workflows. Tenacious with a hunger to succeed. Entry requirements: Level 3 Qualification + at least 12 months of work experience* + robust onboarding plan (learner must work in the organisation for 3 months before signing up) OR business-related degree eg business, finance, economics, maths, etc. OR non-business … related degree + at least 6 months of work experience* OR existing staff member with 2+ years of work experience** *Work experience relates to any valid work experience **Existing staff work experience should not be in a business analyst role You may also have a combination of qualifications and experience which demonstrate the minimum More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to … exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email … the team's on-call rotation. This involves responding to critical incidents and ensuring platform reliability outside of standard working hours, on a scheduled basis. About you Skills and Experience Tech Strong experience with cloud platforms. We have a strong preference for Azure experience Demonstrable scripting experience with PowerShell (Python, Bash is good too) Strong exposure More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the Energy & Commodities Trading space, our clients are increasingly … launch Design and facilitate effective client workshops to accelerate current state understanding, identify opportunities, and build consensus across a broad set of business and IT stakeholders Qualifications Your Skills & Experience Experience with customization and support of OpenLink Endur products (incl. cMotion, pMotion, or gMotion) or similar/competing solutions packages. Technical expertise in areas like AVS, Connex Frameworks More ❯

and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager you will play a pivotal role in guiding some of our largest customers through … their security and compliance journeys with Vanta's specialised solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes. Vanta's success over the last year was exponential and we are now working … to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What You'll Do as a DACH Customer More ❯

part of an outstanding technical pre-sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Cisco's Security Portfolio and focusing on protecting Customer Application Environments no matter where they live (on-prem/any cloud). Our mission is simple: democratize security by making it easy and effective for everyone. We're … territory in a pre-sales technical role, showcasing Cisco security product solutions, setting up demonstrations, explaining features and benefits to customers, and designing and configuring products to address specific customer security needs. You will form relationships with our customer's key decision-makers, positioning Cisco security solutions aligned accurately to their requirements. As an advisor to the customer, you'll be working with technology experts to craft architectures and configure products to meet customer-specific needs, are prepared to lead all technical aspects of pre-sales activities, and position security solutions effectively against competing offerings. You are an aggressive starter, self-starter with the ability to build executive relationships, develop and execute sales strategies and tactics More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the Energy & Commodities Trading space, our clients are increasingly … closely with end users to identify and prioritize business requirements and propose technical solutions. Deliver high-quality, sustainable changes across various asset classes and their lifecycles. Qualifications Your Skills & Experience Experience with customization and support of OpenLink Endur products (including cMotion, pMotion, or gMotion) or similar solutions. Technical expertise in areas like AVS, Connex Frameworks (including OpenLinks Java More ❯

If you have Analytics: 1,3 or 5+ yrs experience working directly within Adobe Analytics, including managing from-scratch implementations & broad maintenance of admin console (technical or insight/reporting) . Attitude: a proactive by default mindset, a sense of humour (seriously, this is important) and a palpable yearning to become much better Then this could be the best … experienced team, dedicated to maximising client value return on data & technology. We've managed to do this better than anybody else for 10yrs running by: Knowing digital data & the customer experience better than anyone Hiring the best people (see Benefits) Working honestly (we never over-sell or under-deliver & operate as part of our client's teams) Our … clients to continually enhance data collection and usage 2. Data Activation (CRO/Personalisation program management & Reporting/Insights) Research: Interrogating client data, their competitors, UX research and AI CX evaluation tools to generate strong test ideas Execution: scoping tests, moulding these with the client, briefing to DMPG dev team, overseeing development & launch and monitoring to deactivation Evaluation: building test More ❯

Software Development Engineer, Digital Payments and Emerging Markets The Amazon Digital and Emerging Payments Team's vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented Software Developer who is customer obsessed and is focused on delivering first class quality products to our … Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focuses on geography and customer requires working on different technologies such as Android, Amazon Fire, and back-end platform systems in order to meet the needs of our customers. Our back-end systems are … opportunity to influence and drive a growing payments area. This is a great opportunity to get on the ground floor of a team being setup to step change the customer experience in payments. Don't let it pass by! Key job responsibilities As a Developer, you will: - Help drive the architecture and technology choices that enable a world More ❯

of devices. We're just getting started, and we'd love to have you join us to bring innovative experiences to millions of customers. You don't need any experience in those specific technologies, just an enthusiasm to build state of the art software particularly around user interfaces, cross-device APIs, or cloud-based services. If this sounds appealing … to you, please contact us and we'd love to chat! If you join us, your opportunities will include: • Invent a novel delightful Android-based experience for our customers. • Collaborate with UX and Product owners to define customer experience and product direction. • Deliver high quality software through working in a dynamic, team-focused Agile/Scrum environment. … delivering services that respond with minimal latency at Amazon scale. You will work on device frameworks, APIs and more. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming More ❯

and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Upmarket Customer Success Manager you will play a pivotal role in guiding some of our largest customers … through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes. Vanta's success over the last year was exponential and we are now … working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Upmarket Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. This role is based in our More ❯

the flexibility to work remotely one day. What will I be doing as a Digital Merchandiser? Plan and deliver a category strategy plan to deliver performance improvements and enhanced customer experience whatever the digital touchpoint. Optimise your categories to support all pillars of the E-Commerce success: Taxonomy, SEO, Content, Visual Merchandising, Onsite Search, User Generated Content, Personalisation … such as search engine performance software to understand category performance and make relevant data refinements resulting in improved performance Identify opportunities and make recommendations for continuous improvement to the customer experience on out digital channels. What do I need to qualify for this Digital Merchandiser role? Solid experience working within a Digital or Ecommerce Trading environment A … sets to drive insight and make informed business decisions Ability to forge strong business relationships with a wide variety of stakeholders It would be desirable if you also had: Experience working as part of the E-Commerce team for a major high-volume website Experience using a CMS What we can offer you: Competitive salary and company bonus More ❯