351 to 375 of 633 Customer Experience Jobs in England

expanding its Architecture function and is looking for a Senior Solution Architect to drive major transformation across underwriting, claims, policy administration, and digital customer platforms. This is a role for someone who wants to own the blueprint , champion best practice, and set the direction for a multi-year modernisation … closely with a mature enterprise architecture community, sharing patterns, frameworks, and innovation across regions. Impact at scale – Your designs will directly influence underwriting efficiency, customer experience, and strategic growth. What You’ll Lead As Senior Solution Architect, you will: Build system & application roadmaps that transform current-state platforms ...

portfolio of Billing and CRM products. Translate complex product capabilities into clear business outcomes and market value. Partner closely with Product Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms … understand functionality and shape positioning. About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre operations. Exposure to Billing systems, pricing, or rate design. Working knowledge of platforms such as Salesforce or similar CRM systems. Analytical, detail-oriented mindset with strong ...

Product Manager Payments Innovation Customer-Facing Fintech | London | Hybrid (2–3 days per week) About the Company Our client is a leading London-based fintech operating at the cutting edge of digital payments and financial services. With a mission to redefine how customers manage and move their money, they … secure payment products that create seamless financial experiences. The Role We’re looking for a Product Manager with deep expertise in payments technology and customer-facing financial products. In this high-impact role, you’ll lead the strategy, design, and delivery of digital solutions that simplify payments, enhance trust ...

+ equity This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while … product, engineering and growth teams. The Role You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact. Lead product analytics for a consumer app, focusing on personalisation and customer relevance Use data to determine ...

Design. The business operates at scale across international markets and has built a strong reputation for quality, attention to detail and a highly engaged customer community. It sits firmly in the premium end of its category, with a product experience that blends performance, aesthetics and lifestyle … that resonates deeply with its audience. They’re now entering a new phase focused on evolving the experience, unlocking new commercial opportunities and strengthening how design contributes to both product and brand. The role You’ll work closely with product, engineering, data and commercial teams to shape how design ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … ideal candidate will possess comprehensive knowledge of device farm management, testing methodologies and protocols within the Set-Top Box (STB) domain, and hands-on experience with Witbe Technologies. This role will involve designing, executing, and automating test cases to ensure the highest quality and performance of STB solutions. ...

recruit an IT Administrator (Product Data & ERP) to support business-critical product systems and eCommerce operations. This role is ideal for someone with experience managing ERP product data, eCommerce platforms, or large datasets who enjoys improving processes and ensuring data accuracy across systems. About the Role You will take … Working cross-functionally with purchasing, sales, and marketing teams, you will play a key role in maintaining high-quality product data that directly supports customer experience and operational efficiency. Key Responsibilities Maintain product data within ERP and eCommerce systems Ensure pricing accuracy across all platforms Upload product images ...

committing any spend ARE YOU OUR PERFECT PARTNER? Youll have an expert understanding of retail, digital and contact centre operations Youll have demonstrated experience within marketing and account management You can lead projects end-to-end, from planning to operational delivery You have a background in retail, technology … Youre an expert in stakeholder relationship management, internally and externally at all levels You have a strong understanding of marketing, operations, and execution, with experience of leading on plans/projects Youll ideally have experience working with a major network operator WHAT YOU CAN EXPECT FROM US Competitive ...

Bank Holidays, Enhanced Maternity & Paternity Leave, Access to Health Shield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: IT Reseller - Technology Industry B2B sales experience is essential for this role. Responsible for growing a sales pipeline through an account base of lapsed and transactional spending customers, the successful candidate … will strive to build and nurture excellent customer relationships through timely responses to inbound enquiries, whilst identifying growth opportunities to confidently promote additional products and services. KEY RESPONSIBILITIES: Lead Qualification: Utilising our client’s transactional customer base to identify and quality potential leads. Outbound Sales: Identify opportunities ...

Inbound Customer Service Representative Technical/Online (Training provided)* Full-time/Permanent contract available Location: Westerham, Kent, TN16 Hours: Full-time (37.5 hours per week) Salary: Competitive + annual bonus scheme & great benefits Office Hours: MondayFriday, 8:30 AM 5:00 PM Contract: Permanent Training provided: Training period … skills and a natural ability to pick up new systems? If so, this could be the perfect role for you. Were looking for Inbound Customer Service Representatives to join our team in Westerham, Kent Youll be the first point of contact for customers, providing support via phone, live chat ...

globally recognised AI platform transforming how enterprises engage with their customers. This business sits at the intersection of AI agents, communication infrastructure, and customer experience , enabling companies to automate and scale conversations across multiple channels. Trusted by thousands of enterprise organisations globally and processing billions of interactions each … complex, high-value enterprise accounts. You’ll work directly with C-suite and senior product/technology leaders to drive adoption of AI-led customer engagement solutions, shaping how some of the world’s largest organisations interact with their users. This is a true hunter role with significant ownership ...

business is investing in becoming more data-driven and operationally efficient, with AI as a key lever for improving productivity, reducing cost, and enhancing customer experience. This is a fixed-term project role focused on embedding AI into core operations. The Role I am looking for a commercially minded … consultant to identify inefficiencies, design and implement AI-driven solutions, and embed AI as a core operational capability. You will work cross-functionally across Customer Operations, Marketing, Training, Finance and Strategy to automate workflows, reduce manual overhead, improve reporting, increase support efficiency, and leverage internal data platforms to drive ...

leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation. Key ResponsibilitiesSolution-Led Selling* Lead discovery sessions to understand customer goals, challenges, and transformation objectives.* Design and communicate end-to-end Microsoft Business Application solutions aligned to measurable business outcomes.* Translate technical capabilities into clear … qualify, and progress new business opportunities across mid-market and enterprise clients.* Manage opportunities from initial engagement through to close, ensuring a high-quality customer experience.* Develop compelling proposals, business cases, and presentations for both technical and non-technical audiences.Collaboration & Team Selling* Work closely with account managers, sales leadership ...

Engineer Location : Birmingham, Office-based Contract: Full time, permanent role Salary: £70,000 - £80,000 depending on experience Package & Benefits Bonus: up to 30% 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days) Onsite gym Health and wellbeing programme Employee discount Access … Responsibilities Designing and deploying AI agents across the business Building systems that connect databases, LLMs and actions Embedding AI into: operations & logistics, pricing & trading, customer experience, compliance & risk, and finance workflows Creating autonomous processes, not just reporting tools Continuously improving models using live, full-scale data Skills & Experience ...

will responsible for defining and leading the functional architecture direction for Salesforce-based digital products,ensuring that all solutions are designed around business outcomes, customer experience, and long-term scalability. They act as the bridge between business strategy and technical execution, shaping how digital products should work rather … than how they are coded. Define and lead the functional architecture strategy for Salesforce-powered digital products, ensuring alignment with business goals and customer outcomes. Champion product-led delivery practices, including iterative development, outcome-based planning, and continuous feedback loops. Collaborate with product managers, engineering leads, and UX teams ...

Lead Data Engineer The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission … Engineer to build and strengthen the foundations of our data platform, delivering reliable pipelines, governed, high-quality data products that teams across Sales, Network, Customer Experience, Finance and Operations can trust. If building robust, production-grade data systems motivates you, and seeing trusted data improve how a business ...

solving technical problems and leading teams energizes you, this role was made for someone at the top of their game. ERP/Technical Customer Support Manager £60,000 - £65,000 base + up to 10% performance bonus + other benefits | Hybrid | UK/National Stack: Join a fast-growing … team and get hands-on with high-priority support tickets and P1 escalations. That someone? Could be you. Payoff: As ERP/Technical Customer Support Manager, you’ll wear two hats: • Leader: Coach and grow your team, influence product decisions, and ensure customers don’t just use the software ...

Engineer to build and strengthen the foundations of our data platform, delivering reliable pipelines, governed, high-quality data products that teams across Sales, Network, Customer Experience, Finance and Operations can trust. If building robust, production-grade data systems motivates you, and seeing trusted data improve how a business … performs gives you a sense of achievement, we'd be very interested in learning more about your experience and expertise. Here's why you'll love this role... - Build and own core data engineering foundations in a business where data is becoming central to operational performance and decision making. ...

supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim … Framework, JavaScript, React, and MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning ...

Heyoo is not a typical consultancy. We’re a customer experience operations partner working with ambitious businesses across the UK, Middle East and North America. Clients come to us for clarity, execution and measurable results across marketing, sales and service. We’re building a sharper, more accountable team … tracking Learn how CRM, marketing and sales connect What we're looking for: 3-5 years in account management, client services or similar role Experience in an agency, consultancy or SaaS environment Strong organisation and communication skills Someone who takes responsibility and follows things through Comfortable working across multiple ...

product & tech team over the last few years. They are now looking to transform their scheduling and booking platform ( a core part of the customer experience that handles over 130,000 requests per year & drive 30-40% of their revenue) into a scalable, integrated, and online-enabled service … ideation through to operational execution, working with internal stakeholders, store teams, and external partners. ️ What are they looking for? A proactive Product Manager with experience driving change in operational systems ️ Able to work with complex integrations, and internal platforms Skilled in stakeholder management and leading cross-functional teams Customer ...

FinTech | Do you want to work with a business that partners with 400+ companies across 75+ countries, using AI to drive revenue and improve customer experience A business founded in 2016 that’s scaling globally, working with leaders across Travel, Ticketing, Hospitality and OTAs, and genuinely investing ...

gives you the tools to do the job properly and leaves you to get on with it. It’s a mixed role—account management, customer experience and a bit of new business. You’ll manage your own accounts, keep clients happy, grow them commercially and bring ...

gives you the tools to do the job properly and leaves you to get on with it. It’s a mixed role—account management, customer experience and a bit of new business. You’ll manage your own accounts, keep clients happy, grow them commercially and bring ...

Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best ...