401 to 425 of 443 Customer Experience Jobs in England

cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 45 delivery centres in 16 countries spread across 6 continents, with 58,000+ employees from over 111 nationalities, as of June 2024. … Requirements: 15+yrs of experience in business development for BPO services (Consulting/Tech experience will be added advantage) Specialist on Insurance (MUST), Life Sciences, Healthcare sectors At least 10+ yrs of experience in Pharma/Healthcare. Experience of influencing and advising C level execs Very fluent ...

Record360 Executive team is a high-velocity team of sales professionals focused on delivering best-in-class customer experiences. We focus on delivering solutions to challenges at a level of professionalism unmatched in our industry (and beyond). Key Responsibilities Performance Deliver quality and tailored demonstrations to prospects based … prospect’s challenges, causes and consequences. Understand customer goals, plans, challenges, timelines, budgets, and authority. Create accurate business value alignment between the prospect and Point of Rental Software’s solutions. Close deals. Close Deals. Close Deals. Meet or exceed monthly quotas. Strive to continuously improve and demonstrate a willingness ...

Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative … stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. ...

good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support … operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites ...

intelligent and automated QA processes. In so doing, increasing quality and speed to promote faster business and technology change, as well as a better customer experience. Key Responsibilities : Build and maintain QA automation suites (unit, integration, contract, API, and E2E tests) using tools like JUnit/TestNG, RestAssured, Mockito … driven workflows and reliable message delivery. Apply microservices patterns (circuit breaker, saga, CQRS, eventual consistency, service discovery, API gateway) where appropriate. Key Skills and Experience : Good Experience as Java SDET using spring tech stack. Hands on exp as a QA automation engineer. Exposure to messaging layers like ...

Business Process Engineer (Customer Journey) Rate - £500 (A day) Duration - 6 Months (Initially) Location - London (Hybrid) Ir35 - Outside As a Business Process Engineer, you'll lead the design and optimisation of future-sate processes that underpin the Modernising Redress work. Building on the work of the Business Process Analyst … readiness, ensuring designs are scalable, adoptable, and deliverable at pace. Track and validate that new processes deliver the intended benefits, outcomes, and improved customer experience. Collaborate closely with the Business Process Analyst to ensure smooth transition from mapping to optimisation with clear process documentation. what you must bring... Lean ...

Digital Analytics Specialist to join our dynamic digital marketing analytics team. As the Digital Analytics Specialist, you will be responsible for leveraging Adobe Experience Platform (AEP) and Customer Data Platforms (CDP) to deliver personalized, data-driven customer experiences. The team is at the forefront of digital transformation … responsible for: Managing data ingestion workflows via AEP Data Collection UI/Adobe Launch, mapping data to XDM schemas Building and maintaining Unified Customer Profiles using Identity Service Creating and activating audience segments with AEP Real-time CDP and Segment Builder Enabling cross-channel audience activation by integrating with ...

Digital Analytics Specialist to join our dynamic digital marketing analytics team. As the Digital Analytics Specialist, you will be responsible for leveraging Adobe Experience Platform (AEP) and Customer Data Platforms (CDP) to deliver personalized, data-driven customer experiences. The team is at the forefront of digital transformation … responsible for: Managing data ingestion workflows via AEP Data Collection UI/Adobe Launch, mapping data to XDM schemas Building and maintaining Unified Customer Profiles using Identity Service Creating and activating audience segments with AEP Real-time CDP and Segment Builder Enabling cross-channel audience activation by integrating with ...

have a fantastic opportunity for a management consultant (1-5 years experience) to work as part of our dynamic Online team to grow our project and strategy division. You will be based in our head office with the flexibility of a hybrid working pattern, there may also be times … with stakeholders across the business to understand key problem statements and then translate these into opportunities. Your passion to deliver a high level of customer service will help to keep customers coming back will be key to your success and will be at the heart of every project ...

about Ricoh Today What you will be doing Ensure all appropriate information is captured and transferred correctly Continually work to achieve completed scanning within customer deadlines to meet customer expectations Preparation of documents, scanning documentation, and ensuring all scanned items are quality checked to ensure the image matches. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to enhance the customer experience. Responsible for own and others’ Health & Safety, operating in and maintaining a clean and tidy work environment to ensure that the work environment is a safe place ...

a16z) is expanding into London, joining existing offices in San Francisco and New York. Their platform enables major global brands to deliver human-like customer experiences across chat, email, and voice — resolving millions of customer interactions every day. They’re now hiring an Agent Software Engineer to join … customers, taking full ownership of the design, build, and deployment of production AI agents that support complex real-world use cases. The position includes customer interaction and full deployment engineering (FDE) elements. What you’ll do: Design, build, and deploy AI agents that handle complex customer interactions Collaborate ...

opportunity to be trained on the installation of Electronic Shelf Labels (ESLs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands … exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESL systems. Follow detailed installation plans and scripts for precise setup. ...

exciting chance to join a high-growth global SaaS business powering digital customer experiences for top brands. The company: A worldwide technology innovator trusted by some of the most recognisable brands Offers a unified cloud platform that brings together data, content, commerce and personalisation Continually highlighted by leading firms … earning potential and a clear progression path Your background: 3+ years’ experience selling and closing SaaS deals to mid-market clients - CMS, eCommerce, CX or broader Martech experience highly beneficial A consistent record of exceeding targets and creating pipeline through proactive prospecting A consultative, strategic approach with ...

exciting chance to join a high-growth global SaaS business powering digital customer experiences for top brands. The company: A worldwide technology innovator trusted by some of the most recognisable brands Offers a unified cloud platform that brings together data, content, commerce and personalisation Continually highlighted by leading firms … earning potential and a clear progression path Your background: 3+ years’ experience selling and closing SaaS deals to mid-market clients - CMS, eCommerce, CX or broader Martech experience highly beneficial A consistent record of exceeding targets and creating pipeline through proactive prospecting A consultative, strategic approach with ...

will lead engineering teams to design and deliver enterprise-scale Salesforce solutions, integrated with .NET and Azure platforms, supporting business-critical systems and improving customer experience. Principal Salesforce Engineer Responsibilities • Lead Salesforce-focused product engineering teams, driving delivery of transformation projects • Provide technical direction, hands-on code reviews … Evaluate emerging Salesforce technologies and wider solutions for enterprise adoption • Ensure systems meet performance, scalability, security, and regulatory requirements Principal Salesforce Engineer Requirements • Proven experience leading Salesforce engineering teams within large enterprises • Strong expertise across the Salesforce ecosystem, including integration with multiple platforms • Experience with Azure, .NET services ...

digital engineering and product development partner with more than 2,000 professionals worldwide. They help major brands design, build and modernise digital products and customer experiences across Retail, E-commerce, FinTech, Travel, Media, Technology and other innovation-led sectors. Their services include custom software engineering, digital product design, mobile … footprint in the UK Candidate Requirements Essential: 5-15 years in B2B consultative business development Proven new-logo hunter with strong and consistent tenure Experience selling digital transformation, custom software development or outsourced engineering services Strong experience selling into the UK market (Ireland experience advantageous) Ability ...

function, uplifting and integrating existing teams and capabilities Partner with product and engineering teams to design AI-enabled features, workflows, and customer experiences Drive adoption of generative, agentic, and operational AI across diverse product areas Influence senior stakeholders to identify and prioritise commercially meaningful AI opportunities Establish governance, standards … operating models for responsible and scalable AI delivery Skills & Experience Demonstrated leadership in defining and delivering AI strategy within SaaS, technology, or product-led environments Strong understanding of AI platforms, GenAI tooling, and MLOps best practices (without needing to be hands-on) Experience converting AI opportunities into impactful ...

function, uplifting and integrating existing teams and capabilities Partner with product and engineering teams to design AI-enabled features, workflows, and customer experiences Drive adoption of generative, agentic, and operational AI across diverse product areas Influence senior stakeholders to identify and prioritise commercially meaningful AI opportunities Establish governance, standards … operating models for responsible and scalable AI delivery Skills & Experience Demonstrated leadership in defining and delivering AI strategy within SaaS, technology, or product-led environments Strong understanding of AI platforms, GenAI tooling, and MLOps best practices (without needing to be hands-on) Experience converting AI opportunities into impactful ...

practices to advise on improvements and future enhancements. Collaborate with internal delivery, sales, and support teams to ensure smooth project execution and a positive customer experience. What You’ll Bring Demonstrated background in a Microsoft 365 engineering or implementation role. Strong understanding of M365 administration, portals, and service configurations. … Experience using PowerShell to automate tasks and streamline management. Knowledge of Intune, Conditional Access, device compliance, and security policies. Solid grasp of identity and access management concepts, especially within Azure AD. Confident communicator who can work both independently and collaboratively. Nice-to-Have Skills Relevant Microsoft accreditations (e.g. ...

research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group’s experimentation platform, ensuring … analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding ...

research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group’s experimentation platform, ensuring … analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding ...

EMEA team. As the Account Director, you will be responsible for managing and expanding key client relationships, driving revenue growth, and delivering exceptional customer experiences. This is an exciting opportunity to work in a fast-paced and innovative environment, collaborating with cross-functional teams to achieve business objectives. This … close deals, ensuring contract terms and conditions are met. Track and report on sales performance and KPIs, providing regular updates to management. Requirements: Proven experience as an Account Director or similar role in the market research technology, or related industry. Ability to review a client brief and advise ...

EMEA team. As the Account Director, you will be responsible for managing and expanding key client relationships, driving revenue growth, and delivering exceptional customer experiences. This is an exciting opportunity to work in a fast-paced and innovative environment, collaborating with cross-functional teams to achieve business objectives. This … close deals, ensuring contract terms and conditions are met. Track and report on sales performance and KPIs, providing regular updates to management. Requirements: Proven experience as an Account Director or similar role in the market research technology, or related industry. Ability to review a client brief and advise ...

financial sector is looking to us to provide a dedicated resource to contribute to their mission of innovating their business and creating a superior customer experience. They need a talented Identity and Access Management (IAM) Operations Engineer with CyberArk and Delinea experience or the delivery of the core … Authentication, and Directory Services. You will collaborate and coordinate with other IT leaders, technologists and support staff to provide a secure, resilient, and quality experience to the global user community Contract Term Twelve Months FTC based in London Salary: 60k - 65k Responsibilities and Duties Serve as a multifaceted Operations ...

engineering team. You will be responsible for developing, enhancing, and maintaining our Salesforce platform to support high-performance financial products, compliant workflows, and exceptional customer experiences. Youll work closely with product, operations, and engineering teams to translate business requirements into scalable Salesforce solutions. Key Responsibilities Design, build, and deploy … fast-paced fintech environment to deliver features and enhancements on schedule. Ensure all development meets financial-services compliance, security, and audit requirements. Required Skills & Experience 35 years of hands-on Salesforce development experience. Strong proficiency with: Lightning Web Components (LWC) Apex Classes, Triggers, Test Classes REST/SOAP APIs ...