401 to 425 of 515 Customer Experience Jobs in England

looking for a high-calibre Golang Software Engineer (Contract) to join a modern, global Loyalty & Benefits platform powering end-to-end customer experiences at scale. This is a true microservices environment built with Golang, Kafka and Docker, offering the opportunity to shape high-impact features within the Account domain … automated testing to production Collaborating across engineering teams to share standards, patterns and best practice Driving innovation within a modern cloud-native stack Required Experience Strong experience in a Golang preferred Solid understanding of microservice architecture Experience with REST APIs and event-driven systems (Kafka, RabbitMQ ...

join a specialist CRM agency during a period of significant growth and global expansion. You will play a key role in shaping data-driven customer strategies for major brands while helping elevate internal capability across analytics, CRM, and lifecycle strategy. The Company They are a well-established CRM agency … with a long track record of delivering customer engagement strategies for well-known consumer brands. Following recent investment and international expansion, they are entering a new phase of growth with global clients and new capabilities. The environment is fast paced, collaborative, and highly people-focused, offering plenty of scope ...

900+ person technology group, we are committed to empowering businesses of all sizes with solutions that improve operational efficiency, streamline payments and enhance the customer experience. This role sits within Swan Retail and The EPOS Bureau, part of our Retail division. Swan Retail and The EPOS Bureau deliver specialist … multi-site retailers across the UK. We are looking for an organised and proactive Junior Project Manager to support the successful delivery of customer projects. This is not a role requiring extensive project management experience. Instead, we are looking for someone who demonstrates the core traits of a great ...

product into operational service. You will lead and coordinate business readiness activity across the organisation, working closely with Product, Development, Business Services, Customer Support, Implementation, and Professional Services teams to ensure the solution is thoroughly tested, understood, and ready for deployment. A key aspect of the role … user acceptance testing (UAT) activities. This role ensures that system changes, integration outcomes, and new capabilities delivered through the product meet our business and customer expectations. In collaboration with the Operational readiness manager, you will support the creation of testing frameworks, quality assurance processes, and readiness plans, ensuring colleagues ...

based experiences that make a real difference. As the Lead Product Manager for People, Talent & Learning, you’ll be responsible for the full colleague experience across our People technology, ensuring OurBooker becomes the clear and intuitive starting point for accessing People services throughout the colleague lifecycle. … engagement, efficiency and insight across the business. You will be responsible for Set the People product vision and strategy, ensuring OurBooker becomes the primary experience for colleagues. Define and maintain a cohesive hire-to-retire roadmap, translating strategy into clear and sequenced delivery. Own People journeys in OurBooker ...

automation requirements, and user stories. This role is critical for shaping and delivering automated workflows that enhance operational efficiency, reduce manual effort, and improve customer lifecycle processes across a UK B2B utilities environment. Your Responsibilities (Up to 10, avoid repetition) Product Discovery & Opportunity Assessment Conduct product discovery to identify … automation opportunities across onboarding, billing, metering, customer operations, supply operations, and portfolio management. Work with Product Owners to refine product vision, roadmap entries, and feature definitions. Perform impact analysis, value assessment, and feasibility evaluation for potential automation use cases. Support prioritisation of the automation backlog based on business value ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack (Node/React/TypeScript) Collaborate in an agile team … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS, and responsive design principles Strong understanding of Back ...

Hammersmith [onsite 5 days] Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy … communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal ...

international clients. With sustained growth, an exceptional client portfolio, and a people first culture, we combine technical excellence with a commitment to outstanding customer experience. As we evolve our security posture i nternally and for clients, this role is critical for shaping and delivering a mature, modern cyber practice. … perform investigations, and drive containment actions. Analyse vulnerabilities, confirm exploitability, and ensure fixes are deployed. Review firewall rules, email security controls, and endpoint configurations. Experience: Proven experience in a security leadership or senior security operations role ideally within an MSP or high-variability environment. Demonstrable success delivering real ...

working with a fast growing enterprise software business who are looking to hire a Project Coordinator to support the delivery of customer facing software implementation projects across web and mobile platforms. This role plays a key part in ensuring projects are well coordinated, clearly communicated, and delivered on time … also support requirements gathering, documentation, user acceptance testing (UAT) and post-implementation handover to support teams. We’re looking for a Project Coordinator with experience supporting software or SaaS projects, who is comfortable working across cross-functional teams such as engineering, product and account management. You’ll be highly ...

leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service).You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer … standards for compliance, tone, and commercial effectiveness. Performance & KPI Management Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction. Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements. Ensure accurate data entry in CRM systems, including pipeline data ...

leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service). You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer … standards for compliance, tone, and commercial effectiveness. Performance & KPI Management Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction. Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements. Ensure accurate data entry in CRM systems, including pipeline data ...

define, evolve and communicate the existing enterprise data architecture, to democratise safe access to data to help engineering teams create personal, relevant and timely customer experiences. The data architecture will also support colleagues in accessing data, getting insights and providing next best actions for faster and aligned decision making … both tactically and strategically but always aligned to customer and business outcomes. We offer a hybrid working arrangement with 2 days per week in our office in Milton Keynes. Key Responsibilities: Enterprise Data Architecture Ownership: Define and maintain the organisations data architecture strategy across cloud and on-premises environments. ...

Technology Director Central London | 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed … hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value ...

Digital Products Location: Reading (Hybrid 3days) Duration: 6+ Months Product Discovery & Opportunity Assessment Conduct product discovery to identify automation opportunities across onboarding, billing, metering, customer operations, supply operations, and portfolio management. Work with Product Owners to refine product vision, roadmap entries, and feature definitions. Perform impact analysis, value assessment … Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery Support & Sprint Collaboration Participate in Agile ceremonies: backlog refinement, sprint planning, daily stand ...

leadership to ensure projects are delivered on time, within scope, and to a high standard - all while upholding the company's commitment to exceptional customer experience. Key Responsibilities Lead and manage multiple concurrent IT and digital transformation projects for SME and mid-market clients. Coordinate internal technical resource … client requirements and contributing to solution design. Ensure delivery aligns with internal governance, quality processes, and industry best practice. What You'll Bring Demonstrable experience managing IT or technology projects within an MSP or IT services environment. Strong understanding of technologies such as Microsoft 365, Azure, networking, and modern ...

Competitive + Commission Slough/Heathrow Approach, UK (On-site) Permanent full time Were hiring a Customer Renewals Associate to join ourteam in Slough -a role designed for someone at the start of their professional career who wants to learn, grow, and make a real difference from day one. … understand their renewal options and ensuring they continue to feel supported, informed, and confident in choosing IRIS Software Group. No previous renewals or software experience is needed. What matters most is your willingness to learn, your ability to communicate clearly, and your interest in building strong relationships. Why This ...

leading supplier of branded phone charging equipment for eventsspecializes in creating custom branded mobile charging zones and portable battery power solutions to enhance customer experiences at events, exhibitions, brand activations, and permanent installations. With an extensive range of innovative charging equipment for phones, tablets, and laptops, the company provides … team members. Role Description This is a part-time remote role for a Sales Administrator covering both operations. The responsibilities include processing customer orders, responding to customer inquiries, managing communication with clients, and coordinating sales activities. The role ensures seamless operations and contributes to the overall success ...

digital environment. The Company They are a multi-brand retail organisation with a large digital footprint and a growing focus on data, testing, and customer experience. They are investing in experimentation as a core capability and are establishing an internal function to uplift testing maturity across teams. The environment … processes, frameworks, and tooling for the Centre of Excellence Partner with CRM, Digital, and Tech teams to embed experimentation across channels Your Skills and Experience Strong commercial experience running experimentation programmes. Hands-on experience setting up and analysing A/B tests. Ability to build and communicate ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

wont just manage systems; youll help unlock the power of data to create a seamless, intelligent data warehouse that empowers colleagues and enhances customer experiences . Youll be the driving force to develop and deliver our ICT strategy, driving innovation and transformation across systems, infrastructure, and customer experience. … This is a unique opportunity to spearhead the introduction of Artificial Intelligence (AI) into our organisation, enabling smarter ways of working and enhanced customer experience. Key Responsibilities: Develop and implement a clear ICT vision, strategy, and roadmap aligned to organisational goals. Drive digital transformation, including AI adoption, to enhance ...

with AI. The Company This well-known organisation is undergoing a large digital transformation, investing heavily in AI to improve both internal operations and customer experience. With a newly formed digital leadership team, AI sits at the heart of the company's long-term strategy, giving you the opportunity … digital products through services, APIs, and safe, compliant guardrails. Manage model life cycle and MLOps while sharing best practices and enabling colleagues. Skills and Experience The successful AI Engineer will have the following skills and experience: Strong Python and SQL experience, ideally with Databricks Experience with ...

delivery, optimise complex marketing technology ecosystems, and enable brands to get the most out of their MarTech investments. If you enjoy solving problems, improving customer experiences, and driving transformation, this role is an excellent next step. The Company They are a digital and data-focused organisation helping brands build … impactful, insight-driven customer experiences. Their work spans strategy, solution design, and hands-on execution, supporting organisations on end-to-end digital transformation journeys. With established MarTech expertise and a collaborative culture, they empower teams to improve capability, unlock value from technology, and deliver highly personalised customer engagement. ...

innovative screen and digital technology solutions across the UK, Ireland, and Europe. The company is collaborative, energetic, and focused on learning, growth, and exceptional customer experience. Key Responsibilities Support the sales team with daily administration and CRM management Create quotes, reports, and assist with pipeline tracking Onboard clients … handle pre- and post-sales queries Support pitches, proposals, tender responses, and events Conduct market research and identify new opportunities Assist with customer visits, awards, and general business development activities Other duties to support the team and company growth Skills & Experience Essential: Confident, organised, and self-motivated Excellent ...

closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product … engineering to work towards our vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. ...