401 to 425 of 1,455 Customer Experience Jobs in England

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

position and this time it's a hybrid role that will give you exposure to both sides of the coin in their data team. We're recruiting for a Customer Data Administrator to join this company in Hemel Hempstead, working in a role where you'd be working with various departments and playing quite an integral part in making … sure that the day-to-day operations of the business are moving along smoothly. In this role you'd be supporting on both digital customer enquiries and also heavily involved in their CRM operations, making this the ideal role for someone customer focussed with good people skills, who is interested in a techy, data and admin involved role. … weekly, every Friday. We are recruiting immediately for this role and looking to get someone started in this role asap. What to expect day to day? Maintain and update customer records on SAP Support with CRM onboarding, training and implementation Preparation of reports, dashboards, KPI info etc. Live-chat and web-chat management and administration on the e-commerce More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

objectives. Architect and propose tailored AI solutions that clearly map our technology to the client's specific use cases and desired business outcomes (e.g., increased revenue, reduced costs, improved customer experience). Develop and deliver compelling proof-of-concepts (POCs), custom demos, and technical presentations that showcase the capabilities and ROI of our AI solutions. Sales Execution & Partnership … and non-technical audiences. Build and maintain strong, trusted relationships with key technical and operational stakeholders in client organizations. Product & Market Expertise (20%) Serve as the voice of the customer, providing critical feedback to our Product and Engineering teams to inform the product roadmap. Maintain a deep, hands-on understanding of our AI platform, its APIs, and its underlying … AI/ML market. Qualification and expertise: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field. Advanced degree is a plus. 3+ years of experience in a Sales/Solutions Engineer, Customer-Facing Data Scientist, or Technical Product Manager role, preferably in a B2B SaaS or AI/ML company. Hands-on experience More ❯

To be considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands … Capture lessons learned from projects and ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background in project and portfolio management … including resource allocation and forecasting Experience in the ecommerce or retail sector, with an interest in mobile technology. Demonstrated ability to support multiple clients across different time zones (including US & Australia). Experience working with in-house developers and third-party suppliers. Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach. More ❯

To be considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands … Capture lessons learned from projects and ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background in project and portfolio management … including resource allocation and forecasting Experience in the ecommerce or retail sector, with an interest in mobile technology. Demonstrated ability to support multiple clients across different time zones (including US & Australia). Experience working with in-house developers and third-party suppliers. Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach. More ❯

To be considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands … Capture lessons learned from projects and ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background in project and portfolio management … including resource allocation and forecasting Experience in the ecommerce or retail sector, with an interest in mobile technology. Demonstrated ability to support multiple clients across different time zones (including US & Australia). Experience working with in-house developers and third-party suppliers. Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach. More ❯

To be considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands … Capture lessons learned from projects and ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background in project and portfolio management … including resource allocation and forecasting Experience in the ecommerce or retail sector, with an interest in mobile technology. Demonstrated ability to support multiple clients across different time zones (including US & Australia). Experience working with in-house developers and third-party suppliers. Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach. More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

the global delivery and evolution of our clients' digital product portfolio. This is a strategic and hands-on leadership role for someone who thrives at the intersection of technology, customer experience, and agile product development. You'll be responsible for driving high-quality software delivery across international teams, mentoring engineering talent, and shaping the future of the digital … product portfolio Global Impact This role spans multiple geographies and time zones, requiring a leader who can navigate cultural nuances, coordinate distributed teams, and deliver consistent customer-centric outcomes worldwide. Key Responsibilities Lead global delivery of digital products, ensuring timely execution and high-quality outcomes Champion agile delivery practices across teams, with a strong emphasis on SAFe (Scaled Agile … Framework) principles Collaborate with cross-functional teams including Product, Design, and Business stakeholders to align technical delivery with customer needs Translate strategic goals into actionable engineering and people roadmaps Foster a culture of accountability, innovation, and customer-led thinking Communicate effectively with both technical and non-technical audiences Drive continuous improvement in engineering practices, architecture, and team performance More ❯

26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador. We're hiring Customer Support Executives (UK) , crypto native problem solvers who will help some of the world's largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio's … enterprise grade back office platform. What you'll do Deliver fast, empathetic, effective support via Plain Partner with Product, Engineering, and Sales to resolve issues and surface customer insights Report bugs, share feature requests, and champion the customer's voice in product discussions Develop deep product expertise and help teammates with best practices and workarounds Own projects that … than support and act as a builder who improves our processes, tools, and customer experience You will collaborate with Product, Sales, and Engineering to influence roadmap and CX You will see a wide range of business models across the crypto economy including exchanges, custodians, wallets, foundations, miners, and gaming Ramp up is intense in a good way with More ❯

and work on implementing real solutions, not just quick fixes. You will want to dive deep and understand how these large systems work. If you like to focus on customer experience, think, and act globally and want to contribute to the operational excellence of data centers, we'd like to meet you! Key job responsibilities - Develop and deploy … and reduce operational overhead - Hire, Develop, and Mentor team members. - Work with other engineers to build and manage massively scaled services - Work with other engineers to diagnose and resolve customer issues - Track the health of our services, identify and fix problems on complex systems with massive scale - Collaborate with some of the leading minds in distributed systems - Participating in … ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 7+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the More ❯

proactively identify vulnerabilities Liaise with vendors, escalate issues externally where necessary, and act as point of contact for third-party services. Provide occasional onsite support when required. Deliver excellent customer experience and maintain professional client relationships. The ideal candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role … ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity services. Good understanding of … cybersecurity best practices, backup & continuity solutions. Excellent analytical, troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP More ❯

Customer Success Associate Manchester (Hybrid, up to 2 days WFH) up to £30k, dependent on experience (OTE £35k uncapped). Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to … industry for everybody by elevating UK Estate Agencies through world-class technology. If you join us, you'll be helping to improve the property industry for everyone. As a Customer Success Associate you'll be ensuring our customers are getting the most out of our award-winning prospecting tool, Spectre. You're a real self-starter, a great communicator … curious, and want to have a genuine impact within a rapidly growing company, we think you'd fit right in! A bit about you You have a background in Customer Success or Account Management You are passionate about providing an exceptional customer experience and building lasting relationships You have excellent written and verbal communication skills (fluency in More ❯

excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership … products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about … United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Who We Are At Capital One, we're building a leading information-based technology More ❯