426 to 450 of 516 Customer Experience Jobs in England

closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product … engineering to work towards our vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. ...

CX Insight Analyst £45,000 Base + 20% Bonus & Excellent Benefits. Bedford/Hybrid Our client is a genuine leader within their industry. With operations in 40 countries on 6 continents and a workforce of 30,000+ employees, they serve more than 16.6 million customers annually. The Role … going growth, we are seeking a CX Insight Analyst. The role will assist to transform customer feedback into actionable insights that enhance satisfaction and drive conversion. This position is integral, leveraging advanced analytics and AI technologies to identify trends and determine underlying causes throughout the customer journey. ...

dashboards and reports, enabling them to self-serve quality data and analytics to complete their daily tasks effectively, using the data to deliver improved customer experiences. What you ll do Transforming a wide variety of complex data sources into clear and easy to digest reports and visual dashboards. Provide … faster and improved customer and business reporting through continuous improvement. Engage with the right people across the business, to deliver the right results through collaboration and insights sharing. Using your commercial and data insights to support business wide projects, as well as offering commentary on performance, identifying trends, root ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with ...

connected experiences come together. The Company They are a specialist digital analytics and optimisation consultancy focused on solving complex data challenges and enabling better customer experiences. They partner with well known brands to deliver high value analytics, experimentation and data activation programmes. Their culture is collaborative, clear thinking … reporting and insights workstreams.* Identify data layer, schema or consent issues early and propose solutions.* Build dashboards and segments across Adobe Analytics, GA4 and Customer Journey Analytics.* Guide senior stakeholders, shape delivery roadmaps and keep programmes moving. Your Skills and Experience * Strong commercial experience with Adobe Analytics ...

connected experiences come together. The Company They are a specialist digital analytics and optimisation consultancy focused on solving complex data challenges and enabling better customer experiences. They partner with well known brands to deliver high value analytics, experimentation and data activation programmes. Their culture is collaborative, clear thinking … reporting and insights workstreams.* Identify data layer, schema or consent issues early and propose solutions.* Build dashboards and segments across Adobe Analytics, GA4 and Customer Journey Analytics.* Guide senior stakeholders, shape delivery roadmaps and keep programmes moving. Your Skills and Experience * Strong commercial experience with Adobe Analytics ...

connected experiences come together. The Company They are a specialist digital analytics and optimisation consultancy focused on solving complex data challenges and enabling better customer experiences. They partner with well known brands to deliver high value analytics, experimentation and data activation programmes. Their culture is collaborative, clear thinking … reporting and insights workstreams.* Identify data layer, schema or consent issues early and propose solutions.* Build dashboards and segments across Adobe Analytics, GA4 and Customer Journey Analytics.* Guide senior stakeholders, shape delivery roadmaps and keep programmes moving. Your Skills and Experience * Strong commercial experience with Adobe Analytics ...

team members and helping to shape the engineering culture. You will help deliver secure, reliable, and scalable systems that support business objectives and improve customer experience. Responsibilities Analyse, design, develop, test, and deploy new features and user stories with a focus on high standards for security, reliability, and performance … driving best practices across teams Ensure delivery commitments are met through strong communication and informal leadership About You Requirements Minimum of 4 years’ experience in software engineering, backend development, or related roles Proficiency in object-oriented programming and system design Experience working in Agile development environments Experience ...

with AI. The Company This well-known organisation is undergoing a large digital transformation, investing heavily in AI to improve both internal operations and customer experience. With a newly formed digital leadership team, AI sits at the heart of the company's long-term strategy, giving you the opportunity … aligned with existing platforms Running experiments, pilots, and A/B tests to validate ideas before scaling Mentoring engineers and data scientists Skills and Experience The successful AI Engineer will have the following skills and experience: 8+ years experience in AI, machine learning, data science, or software ...

provide technical leadership on integrations, data modelling, and architecture, while driving innovation through AI, automation, and digital improvement initiatives that increase efficiency and enhance customer experience. Alongside this, you will lead and develop a high performing data team, fostering a culture of collaboration, professionalism, and continuous improvement. Your ability … management activity, supporting strategic planning and organisation wide digital initiatives. About You We are looking for an adaptable and proactive Data Manager with proven experience delivering business insights, analytics, and reporting in complex organisational environments. You’ll have a strong track record of managing multiple projects simultaneously, prioritising effectively ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We're looking for a Junior Data Engineer to join our data engineering team and start building real … skills and the ability to work well in a team A degree in Computer Science, Engineering, Maths, or a related field — or equivalent practical experience Any exposure to cloud platforms or Databricks is a bonus, but far from essential Why Join Us? You'll be learning on a modern ...

play a key role in shaping our e-commerce platform. This role is suited to someone who combines strong technical expertise with proven leadership experience, and who enjoys mentoring others, driving best practice, and delivering high-quality solutions in a collaborative Agile environment. You will take ownership of complex … integrations, including REST and GraphQL APIs. Drive front-end development using React (JavaScript/TypeScript), consuming Magento GraphQL endpoints to deliver high-quality customer experiences. Own technical solutions from concept through to production, ensuring quality, performance, and maintainability. Provide technical leadership through code reviews, architecture discussions, and best-practice ...

will focus on optimizing our ETA predictions, supply & demand balancing, and real-time tracking systems —all of which are central to delivering a seamless customer experience. You will leverage your expertise in statistical modeling, machine learning, experimentation, and large-scale data analysis to develop models and insights that directly … data to improve tracking, matching, and dynamic decision-making at scale. Contribute to algorithmic improvements that optimize marketplace efficiency, reduce wait times, and improve customer satisfaction. Mentor junior data scientists and share best practices in experimentation, model development, and applied ML. What We’re Looking For A minimum ...

bank operations, focusing on stability, performance, security, and compliance Enhance connectivity between AWS accounts, client, and third parties to ensure secure and reliable customer experiences Design and create automation scripts and tooling using Bash, Python, or Go Build and support cloud platforms for application developers, improving SDLC and developer … experience Manage vendor relationships and coordinate project efforts across business areas Participate in on-call rotation to support platform reliability Required Qualifications, Capabilities, and Skills: Formal training or certification on software engineering concepts and advanced applied experience Hands-on experience with AWS and infrastructure as code (Terraform ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do — from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations … Provide regular updates on progress, risks and blockers Ensure delivered solutions are secure, scalable and maintainable What We're Looking For Microsoft SQL Server Experience managing SQL Server instances (security, users, monitoring, maintenance). Advanced knowledge of Microsoft SQL Server, including writing DML queries, stored procedures, and functions. ...

Operations Lead will oversee the planning, coordination, and execution of field service activities to ensure high-quality service delivery, operational efficiency, and an exceptional customer experience. This role is responsible for managing day-to-day field operations, optimising service processes, coordinating and managing the partner network, and driving continuous … that enhance productivity Key Responsibilities You will be the primary escalation point for field-based service issues, delays, or risks. Ensure SLA, KPI, and customer satisfaction targets are consistently met. Coordinate with Service Desk and Technical teams to ensure seamless end-to-end incident and request fulfilment. Oversee resource ...

Service Director, you will be responsible for overseeing service desk operations, ensuring SLA and KPI performance, and leading the team to deliver consistently high customer satisfaction Service Desk Team Lead . You will manage: 11 engineers (L1, L2 and Senior Engineers) Ticket allocation and workflow management SLA performance … delivery Customer escalations and complaints Team scheduling, holidays and out-of-hours rota Continuous service improvement This role is about ownership. You will be accountable for CSAT scores, first-time fix rates, response times, utilisation and overall service performance. Key Responsibilities Oversee daily service desk operations Assign and balance ...

lead growth across all digital channels. You’ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience. In this role, you’ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. … analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue. We’re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You’re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results. This role ...

help shape best-in-class A/b tests and customer journeys that drive conversion. You will collaborate with web product owners and CX Managers in embedding CRO principles across our platform, Campaigns and Toolboxes-ensuring that every decision is backed by insight, and every improvement is validated through … tasks as required such as access management system support for a third-party agency What We're Looking For: 2-3+ years of experience in E-commerce, with a strong focus on CRO Excellent written and verbal communication skills with the ability to communicate clearly to stakeholders Excellent ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for an experienced Digital Product Owner to take ownership of our omni-channel food … teams (including offshore teams) to ensure features are delivered on time, to specification, and with quality. Act as the voice of the customer — translating feedback and insights into actionable user stories and product improvements. Support smooth product releases and post-launch validation, using feedback to continuously iterate. Facilitate agile ...

looking for a Digital Architect to help shape and govern digital solutions that deliver exceptional customer experiences and power a large-scale digital transformation. You'll work in a fast-moving, agile environment, collaborating closely with product, engineering, and delivery teams to design digital services that are scalable, secure … wider enterprise architecture vision and governance frameworks Championing modern engineering practices, including test-driven and behaviour-driven development What you'll bring Proven experience designing and architecting digital solutions, ideally in complex or large-scale environments Strong knowledge of mobile platforms, CRM, eCommerce, and cloud technologies (Azure and/ ...

edge AI products to life. You will work closely with cross-functional teams, guide decision-making, and help define the future of AI-enabled customer experiences. You will work with Keeping ahead of emerging technologies and identifying areas to innovate. Playing a crucial role in steering AI-powered conversational … with modern technology in a forward-thinking environment Clear senior-level career progression High visibility across the organisation What they are Looking For Strong experience in technical product management with a strategic, forward-thinking approach. A proven track record working on NLP-based products and AI-driven solutions. ...

provide technical leadership on integrations, data modelling, and architecture, while driving innovation through AI, automation, and digital improvement initiatives that increase efficiency and enhance customer experience. Alongside this, you will lead and develop a highperforming data team, fostering a culture of collaboration, professionalism, and continuous improvement. Your ability … wider IT management activity, supporting strategic planning andorganisationwidedigital initiatives. About You We are looking for an adaptable and proactive Data Manager with proven experience delivering business insights, analytics, and reporting in complex organisational environments. Youllhave a strongtrack recordof managing multiple projects simultaneously, prioritising effectively, and delivering change. You will ...

+ benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities … business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support ...

site. Liaise with internal teams to manage product data, stock availability, and discontinued items. Help optimise product categorisation and website navigation to improve customer experience. Upload and manage SEO-friendly content such as blog posts and landing pages. Collect, analyse, and report on website and campaign performance data using … Comfortable working with data and performance metrics. Excellent attention to detail and organisational ability. Strong written and verbal communication skills. Confident using Microsoft Office; experience with Shopify, Google Analytics, or email marketing tools is an advantage. Eagerness to learn new platforms and digital best practices. Positive, proactive attitude ...