426 to 450 of 2,004 Customer Experience Jobs in England

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers. Amazon has spent years building one of the world's most efficient and optimized supply chains. Amazon Warehousing and Distribution (AWD) org will build on that … technology, collaborating with sharp engineers and highly-engaged users to ship code continuously. We have many domains ranging from highly-scalable transactional backend systems, to complex optimization problems, to customer facing applications/APIs, so if you love building world-class software of any type, most likely we have a place for you. We're looking for software development … engineers who share our passion for continuously improving the customer experience, who are motivated by challenging problems in distributed systems, algorithms, and HCI and who love writing great code. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want More ❯

you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? Do you have a passion for ensuring a positive customer experience? This is the job for you. Amazon Financial Technology Team is looking for a results-oriented, driven software development engineer to work in our Software Development Center … solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming … language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during More ❯

and fast-growing IT team. Situated on the outskirts of Scarborough, this role offers the opportunity to work with a passionate team to develop and maintain the company's customer-facing eCommerce apps. Key Responsibilities: Support, coach, and develop the app team to maintain best practice standards Own the day-to-day development of the front-facing elements of … the company's native apps Continually improve the shopping experience for a wide variety of users globally Gatekeep the versions and change history to ensure timely deployment of tested updates and features Adopt best practices for designing retail eCommerce apps Job Requirements: Proficiency in Android app development, with experience in Kotlin and/or Swift An eye for … design and attention to detail with a focus on enhancing customer experience Experience in a similar app development role or a readiness for career progression Strong self-organisation and time management skills Personal Attributes: Strong interpersonal skills for building internal and external relationships Passionate about web design, consistency, and detail Ability to react positively and quickly to More ❯

generation products in Entertainment Devices space? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? Do you like to directly impact the customer experience of Purchase, Download & Install the apps in Amazon AppStore? If so, join us on the Amazon Appstore Distribution team. The Appstore Distribution team develops products, services, SDKs … millions of customers across devices with a vast selection of relevant apps, games and services by making it trivially easy for developers to deliver". Appstore team enables the customer and developer flywheel on devices by enabling developers to seamlessly launch and manage their apps/in-app content on Amazon. It helps customers discover, buy and engage with … devices. The technologies we build on vary from device software, to high scale services, to efficient tools for developers. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming More ❯

generation products in Entertainment Devices space? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? Do you like to directly impact the customer experience of Purchase, Download & Install the apps in Amazon AppStore? If so, join us on the Amazon Appstore Distribution team. The Appstore Distribution team develops products, services, SDKs … millions of customers across devices with a vast selection of relevant apps, games and services by making it trivially easy for developers to deliver". Appstore team enables the customer and developer flywheel on devices by enabling developers to seamlessly launch and manage their apps/in-app content on Amazon. It helps customers discover, buy and engage with … devices. The technologies we build on vary from device software, to high scale services, to efficient tools for developers. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming More ❯

at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you! About the Role … You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs. What you'll do Partner with Account Executives … to understand customer's current challenges, requirements, and business objectives for the Strategic Customer business segment (>10,000 employees) Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience Lead Proof Of Concepts where necessary to help customers validate technical requirements Answer customer questions about technical More ❯

with the grocery fulfillment centers and third-party grocery merchants who operate Amazon Flex. They will work with functions that cut across the organization, including technology, compliance, operations and customer service to drive a great customer and driver experience for our program. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our … technology are disruptive and promise to challenge traditional approaches, changing the way the industry operates. You will be responsible for driving new projects and process improvements to improve the customer experience, driver experience, and cost within our logistics networks. Key job responsibilities - Responsible for ownership of key business metrics including quality, driver experience, and cost. - Responsible … leadership. You will be expected to visit the operations weekly and become the subject matter expert for partner teams. 10-20% of the role will involve travel. BASIC QUALIFICATIONS - Experience in program or project management - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc. More ❯

assisting customers with the design and integration of Recorded Future Security Intelligence data and running projects and teams to support this function. What you'll bring as an Engineer: Experience in managing complex customer solutions - like combined SIEM, SOAR and TIP solutions with on-prem or cloud deployments This role is highly technical and you will have spent … time in Security Operation Centers or Managed Service Providers. Experience with SIEM tools such as Splunk Security, Qradar, Arcsight or similar Ability to develop documentation around technical projects to be utilized by clients and colleagues System and infrastructure log analysis and debugging skills to problem solving and troubleshooting Detailed knowledge of security hardware and its applications such as Next … Generation Firewalls, IDS/IPS, Endpoint solutions, Incident Management, Vulnerability Management Experience in JSON with REST APIs Experience with OSI model, defense-in-depth, diamond model and common security elements Strong analytical skills to analyze security requirements and relate them to appropriate security controls Knowledge on cyber attack-vectors, security threats and mitigation techniques Ability to work independently More ❯

Sr. Customer Solutions Manager, AGS France CSM Job ID: AWS EMEA SARL (France Branch) As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams … are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a critical partner to our AWS customers, leveraging your delivery experience with large scale transformations to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful … You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The execution of More ❯

in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world. How you'll make an impact Our Customer Experience team plays a crucial role in our continuous growth journey. As the first point of contact for our customers, you will be responsible for ensuring they receive … love helping people and setting a positive tone of communication. You are proactive, like to solve problems and can think outside of the box. You want to develop your customer service and technical skills within an innovative and international company. You have excellent communication and problem-solving skills. You are passionate and ready to make a difference with your … inclusive mindset. It is a plus if you have experience using Planday from a previous workplace.Fluency in other languages is also considered a plus. At Planday, we offer you Benefits like pension, health insurance, inclusive support for new parents and generous vacation On top of your annual base salary, you are offered to be part of an Employee Share More ❯

teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience … innovate relentlessly. Science is core in our offering to shoppers, advertisers and customers. Our scientists apply machine learning, optimization, causal modeling and game theory at scale to enhance the customer experience, help advertisers reach relevant audiences, and support brand building. We are seeking talented scientists to invent cutting-edge techniques in a variety of areas and innovate on … field, received within 2 years of starting the program Proven publication record in Machine Learning, Robotics, Computer Vision, AI, Computer Science, Econ, Operations Research, or other related technical fields Experience in data science and quantitative research Proficiency in technologies relevant to the subfield PREFERRED QUALIFICATIONS Ability to independently deliver results in a fast-paced environment Publications at top-tier More ❯

Customer Support Advisor Altrincham, Manchester Hybrid Working – 4 days in the office, 1 day working from home after passing your 3 months probation £25,400 + Benefits Join a Fast Growing B Corp SaaS Business as a Customer Support Advisor Looking for a role where you can make a real impact in a growing, purpose driven company? What … to making a positive impact for people, customers and the planet. Regular team socials and an inclusive, collaborative culture. We're on the lookout for a proactive and personable Customer Support Advisor to join a certified B Corp SaaS business that's leading the way in innovation and customer experience. This is a fantastic opportunity to be part … value led organisation where your contribution is genuinely recognised with plenty of room to grow your career. You will be a joining an existing team a small team of customer centric Customer Service Advisors. You will be supporting with customers inquiries post sale, onboarding and offering continuous high levels of service. This could include raising any customer More ❯

Software Development Engineer, SDE, Selling Partner Promotions Build systems that drive Selling Partner growth and enhance customer experience on As a Software Development Engineer II (SDE II), you'll help create teams that develop services enabling Selling Partners to promote products through BuyXGetY Point of Sale Discounts (POSD). You'll architect solutions that unify Retail and Third … across the team. • Partner with cross-functional teams to achieve business objectives. • Maintain and improve software development lifecycle processes. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming … language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during More ❯

and preferred strategic partner for smart business buying. As a product marketing manager you will own Engagement initiatives to drive repeat spend, feature adoption and loyalty among small business customer segment (SSR). You will develop marketing content for multiple audiences, driving product demand through multiple marketing channels including web, email, social and various onsite channels. You will work … closely with cross-functional teams of Product Managers, Marketers, Customer Experience Designers, and Senior EU Business Leaders to create audience specific messaging for the Amazon Business portfolio. This role requires excellent communication skills, data-driven analyses and insights, strong interpersonal skills, deep curiosity about how things work, and a passion for building excellent value propositions and communication plans. … driving aligment on deals and events strategy, tactics, goals, and performance • Deliver detailed updates via regular business reviews which showcase key metrics and KPIs reflecting content performance BASIC QUALIFICATIONS - Experience building, executing and scaling cross-functional marketing programs - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to More ❯

a singular focus: driving growth by attracting new consumers to Remitly, converting them into active customers, and increasing their long-term engagement. This is a unique opportunity for a customer-centric product leader who combines sharp product intuition and analytical depth to drive our business forward while delivering meaningful impact for millions of customers around the world. You'll … global product teams. This role is based in our London office and is a hybrid position (2-3 days a week in the office). You Will: Solve for customer needs by using both qualitative and quantitative research to identify high-impact opportunities and feature ideas that reduce friction, improve the customer experience, and deepen engagement to … drive NPV Determine which high-ROI opportunities that accelerate customer acquisition, engagement, retention, and revenue, the team should prioritise, and set a timeline to reach goals quickly Partner with our engineering team to build, test and iterate rapidly, running structured experiments to validate hypotheses, learn quickly, and double down on what works. Communicate and align across engineering, product, and More ❯

looking for an experienced Senior Consultant or Manager to join the team. We are looking for high performing consulting professionals who can combine strong Telco, Media and Technology consulting experience with the entrepreneurial spirit and deep industry expertise needed to provide outstanding work to our clients. We work across global telco providers, publishers, broadcasters, music rights companies, media agencies … Taking AI use cases form strategy to reality by delivering AI POCs and partnerships Advising commercial leaders on levers to drive growth, designing pricing, and commercial skills building Improving customer experience across the end-to-end journey Designing operating models of the future, considering man and machine Leading transition of businesses into new areas e.g. telcos to technology … looking for an experienced Senior Consultant or Manager to join the team. We are looking for high performing consulting professionals who can combine strong Telco, Media and Technology consulting experience with the entrepreneurial spirit and deep industry expertise needed to provide outstanding work to our clients. We work across global telco providers, publishers, broadcasters, music rights companies, media agencies More ❯

s growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers … likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the … funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate More ❯

Position Summary The Solutions Architect - Network role is to ensure and enhance a culture of solution and design excellence to create award winning customer solutions across our technical practices. The Solutions Architect - Network will serve along with a small team as solution/technical advisor for Claranet’s solutions, providing guidance and support on technology solutions that meet their … business objective and ensures superior customer experience. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. The Solutions Architect - Network will serve as a technical advisor for Claranet’s solutions. Objectives and Key Results To create increased win probability in customer opportunities through the ability … To ensure that Network products and services are designed to the leading market standards, using where possible, repeatable designs. To serve as the Solutions Architect - Network aligned to agreed customer opportunities where hybrid solutions are required and provide guidance and support on technology solutions that meet the clients' business objectives. To develop and maintain relationships with key stakeholders of More ❯

Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet's … and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding … driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in More ❯

same thing? Somewhere you can really make a difference? We are working on a major transformation programme which sees YBS redesigning and digitising our approach across all of our customer facing channels. As a Service Designer in YBS you will be a driving force in designing seamless experiences to drive those changes. We are looking for people who really … understand the value end to end service design can bring. In this role, you will play a crucial part in shaping the future of our customer and colleague experience by designing seamless, engaging, human-centred services. Along with some fantastic benefits and a culture that's focussed on our customers and colleagues, you will be a part of … the role As Service Designer , you'll shape the future of our digital services by working collaboratively with stakeholders and designers to come up with innovative ways to meet customer needs and solve business problems. You will Lead Service Design activities including facilitating stakeholder workshops, identifying customer pain points, business/technology opportunities and constraints in order to More ❯

Customer Support Advisor - Altrincham – Hybrid Hybrid Working – 4 days in the office, 1 day working from home after passing your 3-month probation £25,400 + Benefits Join a Fast-Growing B Corp SaaS Business as a Customer Support Advisor Looking for a role where you can make a real impact in a growing, purpose driven company? Want … to making a positive impact for people, customers and the planet. Regular team socials and an inclusive, collaborative culture. We’re on the lookout for a proactive and personable Customer Support Advisor to join a certified B Corp SaaS business that’s leading the way in innovation and customer experience. This is a fantastic opportunity to be part … value led organisation where your contribution is genuinely recognised with plenty of room to grow your career. You will be a joining an existing team a small team of customer centric Customer Service Advisors. You will be supporting with customers inquiries post sale, onboarding and offering continuous high levels of service. This could include raising any customer More ❯

Unique, we believe in the power of live events. That's why we go beyond merely selling tickets; we deliver unforgettable experiences for fans. In a time when the experience economy is thriving, Seat Unique's strong positioning is reflected in our remarkable growth trajectory. Recently ranked 4th among the fastest-growing tech startups in Sifted's 100: UK … dynamic team, and be a part of shaping the future of the premium ticketing and hospitality industry. Who we're looking for Seat Unique is looking fora dedicated and customer-centric CRM Executive to join our team. In this role, you will be at the forefront of our venue liaison to ensure customers feel the optimal VIP experience across all venues. You will be responsible for championing our pre-event & on-site customer experience to ensure seamless arrival to the correct entrance, suite & seating whilst highlighting awareness of all VIP perks throughout the event experience. We're in the live events business, which means in-person events are our core. This translates to our company More ❯

Hours: Monday Friday 30 hours + per week Salary: £12.21 p/h Business Unit: NT Voice & Data Location: Nottingham We are looking for a proactive and customer-focused Customer Service Agent to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a critical role in delivering exceptional … service and support. This role requires excellent communication skills, a problem-solving mindset, and the ability to provide tailored solutions to ensure a positive customer experience. Key Responsibilities Customer Interaction: Respond to customer queries via phone, email and chat in a prompt, friendly, and professional manner. Issue Resolution: Provide first-line technical support for broadband, mobile, and … phone line issues, escalating complex cases when necessary. Order and Asset Management: Process customer orders accurately and update asset records as needed. Record Maintenance: Maintain and update customer records using CRM systems to ensure data accuracy and continuity. Follow-Up and Satisfaction: Proactively follow up on unresolved or escalated issues to ensure customer satisfaction and resolution. Internal More ❯