426 to 450 of 1,455 Customer Experience Jobs in England

executing robust implementations for enterprise-grade customers, utilising Sprinklr's suite of products and services. Your Responsibilities Work with solution consultants and engagement managers to ensure solution designs meet customer needs. Analyse business and technical requirements to create a comprehensive architecture, including low-level designs (LLDs) and an architectural blueprint for digital transformation. This framework will be essential and … should be easy for consumption by the implementation team. Project delivery and handover: Work with consultants to support project delivery and help transition to customer success teams. Engage during the design process to provide oversight and answer operational questions.Provide thought leadership by sharing best practices, industry use cases, and learning from previous projects to improve customer experience. 8+ … years experience in architect and consulting roles, focusing on complex CCaaS/digital transformation.Telco/call Center Network/Infrastructure and SaaS/Cloud enterprise architect experience, gained ideally through working with Experience working with functional business leaders to identify business objectives and develop outcome focused roadmaps and requirements.Expert level understanding of Call Center technology stack, communication More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

accounts to increase order volume and product adoption. Identify opportunities for upselling and cross-selling across our technology range. Manage partner information accurately within CRM systems. Deliver an excellent customer experience at every touchpoint. What We’re Looking For Excellent communication and relationship-building skills. A positive, driven, and proactive attitude. Strong organisational skills with attention to detail. … Prior sales or customer-facing experience is desirable but not essential — full training will be provided. Recent graduates and career changers are encouraged to apply. What We Offer Competitive salary and performance-based bonus. Full product and sales training. Opportunity to build a long-term sales career in the tech distribution sector. Supportive team environment in a growing More ❯

accounts to increase order volume and product adoption. Identify opportunities for upselling and cross-selling across our technology range. Manage partner information accurately within CRM systems. Deliver an excellent customer experience at every touchpoint. What We’re Looking For Excellent communication and relationship-building skills. A positive, driven, and proactive attitude. Strong organisational skills with attention to detail. … Prior sales or customer-facing experience is desirable but not essential — full training will be provided. Recent graduates and career changers are encouraged to apply. What We Offer Competitive salary and performance-based bonus. Full product and sales training. Opportunity to build a long-term sales career in the tech distribution sector. Supportive team environment in a growing More ❯

accounts to increase order volume and product adoption. Identify opportunities for upselling and cross-selling across our technology range. Manage partner information accurately within CRM systems. Deliver an excellent customer experience at every touchpoint. What We’re Looking For Excellent communication and relationship-building skills. A positive, driven, and proactive attitude. Strong organisational skills with attention to detail. … Prior sales or customer-facing experience is desirable but not essential — full training will be provided. Recent graduates and career changers are encouraged to apply. What We Offer Competitive salary and performance-based bonus. Full product and sales training. Opportunity to build a long-term sales career in the tech distribution sector. Supportive team environment in a growing More ❯

the Company to continually improve business performance and achieve Company objectives External Customers (where applicable) Qualifications: Core Full Driving Licence Highly IT proficient English and Mathematics to GCSE standard Experience: Core Demonstrable experience in operating a range of IT systems in a commercial environment A confident individual who can influence at all levels An analytical thinker Communication - interpersonal … demonstrate good problem-solving skills and plan effective contingencies and solutions Strong relationship builder with the ability to build strong relationships with both internal and external stakeholders Passionate about customer experience improvement and innovation Good at cultivating and delivering upon working relationships Knowledge and understanding of project management and implementation Desirable Knowledge of Transport Management Systems and Networks … Experience in a field-based training role Performance Management Responsibilities: The following are to be monitored via the appraisal process and internal meetings: Effective engagement with the network that drives operational change and standardisation Demonstrate a training and coaching approach relevant to individual branch requirements that effectively embeds a standard operating format Create and keep updated relevant training material More ❯

across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30-50 enterprise accounts and lead a self-sourced … outbound-driven sales motion. You'll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and manage … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9-12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯

through a portfolio of intelligent, software-defined, cloud and IoT-enabled charging solutions. The Role TUAL is seeking a hands-on Operations Manager to design, build, and run our customer-facing service and maintenance function. Youll take ownership of field operations, supplier contracts, and support systems, ensuring our high-power EV chargers deliver a seamless experience for enterprise … customers. This is a critical hire in a fast-moving, VC-backed start-up, shaping scalable operations and directly influencing the customer journey. ________________________________________ What Youll Do Lead service, maintenance, installation, and field operations across national partners Manage outsourced field teams and ensure high-quality service delivery Build and optimise first-line support and proactive system management processes Design scalable … operational systems and workflows Work closely with internal teams to resolve issues and drive continuous improvement Ensure customer satisfaction, reliability, and efficiency across all operations ________________________________________ Your Background Proven experience managing and building operations, service desks, or field service teams Hands-on experience with outsourced partners and national service networks Strong focus on customer experience, problem More ❯

get stuck in? Here`s a taste of what you`ll be doing day-to-day 1. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Align technology initiatives with business goals to drive growth and efficiency. 2. Team Leadership: o Lead and manage a cross-functional team, including developers, testers … Technology Management: o Oversee the development, maintenance, and optimization of the ecommerce platform o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience o Contribute to the enterprise architecture work required to support the organisation, specific to the technology layer concerns o Establishing and maintaining the link between the implementation of the … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures 4. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/project/product team ensuring full understanding of the `why More ❯

large-scale operations and high expectations for their technology investments. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of 'play, as a team'. We support each other, celebrate our wins … together, and share knowledge. Our Mid-Market Customer Success Managers (CSMs) are dedicated to assisting customers in realizing the full potential of their Atlassian investment. They work closely with customers to unlock early and sustained business outcomes by implementing agile product delivery methodologies, optimizing developer tools automation, fostering new teamwork communities, and enhancing IT services. In the role of … to achieve maximum value and meet their business objectives. You will engage with contacts and teams at varying levels, ranging from management to administrative staff and change agents within customer organizations. In this role, you will: Develop a trusted advisor relationship with customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout More ❯

This role is accountable for the company-wide execution of Zilch's fraud risk framework-as designed by the Credit Risk, Fraud and Collections Strategy team-delivering operational resilience, customer protection, and measurable performance improvements at scale. The Fraud Operations Director will oversee multi-layered internal teams and external BPO providers, providinginspirational leadership, mentoring, and managementacross fraud detection, KYC … and chargebacks functions. They will partner closely with senior stakeholders across Product, Engineering, Risk, Compliance, Legal, and Operations to embed fraud resilience into Zilch's growth strategy and customer experience. This is a high-visibility, executive-facing role that combines strategic influence with operational excellence. The successful candidate will be a seasoned operations leader with deep fraud expertise and … customers and business outcomes. Drive operational excellence across fraud detection, KYC onboarding, and chargeback handling. Define, monitor, and continuously improve KPIs across fraud losses, KYC pass rates, chargeback recovery, customer experience, and operational efficiency. Lead and scale Fraud, KYC, and Chargeback operations, managing both internal teams and outsourced providers. Establish long-term resilience by implementing robust systems, processes More ❯

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for … this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding : You will shepherd in new customers from the sales handoff through successful activation in the … This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation : You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You More ❯

and proactive Contracts & Payouts Administrator to join our Contracts Division. This non-managerial position plays a critical role in ensuring the smooth management of service contracts, financial transactions, and customer settlements. The ideal candidate will be highly organised, capable of managing multiple priorities, and confident communicating with internal teams and external partners. This role offers the opportunity to contribute … directly to operational efficiency, financial accuracy, and customer satisfaction across the business. Load new service contracts accurately into the ERP system Generate initial customer invoices and handle related administration Manage amendments and resolve contractual queries Apply annual price increases per contractual terms Issue credit notes and re-invoices as needed Finalise contracts and maintain up-to-date records … team may consider a 4 day week. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Minimum 1-2 years' experience in a contracts, finance, or administrative support role, ideally within a commercial or service-driven environment. Proficient in Microsoft Word, Outlook, and More ❯

of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and … present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities Actively engage in selling GK8's blockchain solutions to prospective clients, building and maintaining strong client relationships … clients What We're Looking For Bachelor's degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track More ❯

will engage with senior decision-makers to introduce them to the value and benefits of Bulletproof’s products and services. At least 2+ years in B2B sales and prospecting experience is desirable, determination, motivation and a positive attitude is a must. You will be joining a rapidly growing team, who are continually striving to out-perform their previous achievements. … working environment and offer several additional benefits and rewards. Responsibilities: Business-to-business (B2B) lead generation and sales prospecting Balance the reaching of targets with providing best-in-class customer experience & support Outbound cold calling, gathering sales intelligence, handling objections Manage own workload/call backs via KPIs (key performance indicators) Record outbound call history and customers response … in detail Build and maintain a pipeline of opportunity Deal with key decision makers Skills & Experience Required: Confident and professional on the phone Previous experience and working knowledge of LinkedIn and Sales Navigator. Extremely motivated, hungry to hit targets and earn excellent commission Customer-centric approach to sales with a ‘can-do’ attitude Ability to learn new More ❯

will engage with senior decision-makers to introduce them to the value and benefits of Bulletproof’s products and services. At least 2+ years in B2B sales and prospecting experience is desirable, determination, motivation and a positive attitude is a must. You will be joining a rapidly growing team, who are continually striving to out-perform their previous achievements. … working environment and offer several additional benefits and rewards. Responsibilities: Business-to-business (B2B) lead generation and sales prospecting Balance the reaching of targets with providing best-in-class customer experience & support Outbound cold calling, gathering sales intelligence, handling objections Manage own workload/call backs via KPIs (key performance indicators) Record outbound call history and customers response … in detail Build and maintain a pipeline of opportunity Deal with key decision makers Skills & Experience Required: Confident and professional on the phone Previous experience and working knowledge of LinkedIn and Sales Navigator. Extremely motivated, hungry to hit targets and earn excellent commission Customer-centric approach to sales with a ‘can-do’ attitude Ability to learn new More ❯

will engage with senior decision-makers to introduce them to the value and benefits of Bulletproof’s products and services. At least 2+ years in B2B sales and prospecting experience is desirable, determination, motivation and a positive attitude is a must. You will be joining a rapidly growing team, who are continually striving to out-perform their previous achievements. … working environment and offer several additional benefits and rewards. Responsibilities: Business-to-business (B2B) lead generation and sales prospecting Balance the reaching of targets with providing best-in-class customer experience & support Outbound cold calling, gathering sales intelligence, handling objections Manage own workload/call backs via KPIs (key performance indicators) Record outbound call history and customers response … in detail Build and maintain a pipeline of opportunity Deal with key decision makers Skills & Experience Required: Confident and professional on the phone Previous experience and working knowledge of LinkedIn and Sales Navigator. Extremely motivated, hungry to hit targets and earn excellent commission Customer-centric approach to sales with a ‘can-do’ attitude Ability to learn new More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes we are calling it Business Growth … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail … hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales experience required we will teach you BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to More ❯