451 to 475 of 1,189 Customer Experience Jobs in England

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications : Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications : Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications: Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications: Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications: Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

office, Cambridge, United Kingdom Infomedia are the global leader in retail automotive technology, providing solutions from our large suite of products in pursuit of creating efficiencies, best-in-class customer experience and sales empowerment for our Automaker and Dealership clients. Our team get to build, implement and support some of the coolest products on the market, using the … drive value and innovative solutions. Accountable for all aspects of requirements testing to ensure minimal production UAT defects are realised, and completing analysis of the results, tying back to customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing, culminating … with implementation checkout and post-implementation support. What you’ll bring Strong ability to analyse and break complex problems into manageable parts Minimum 7 years BA experience - no graduatesplease Exposure to Data Analytics product development Strong written and verbal communication skills; strong ability to articulate complex situations and information clearly Ability to communicate and work effectively with technical resources More ❯

office, Cambridge, United Kingdom Infomedia are the global leader in retail automotive technology, providing solutions from our large suite of products in pursuit of creating efficiencies, best-in-class customer experience and sales empowerment for our Automaker and Dealership clients. Our team get to build, implement and support some of the coolest products on the market, using the … drive value and innovative solutions. Accountable for all aspects of requirements testing to ensure minimal production UAT defects are realised, and completing analysis of the results, tying back to customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing, culminating … with implementation checkout and post-implementation support. What you’ll bring Strong ability to analyse and break complex problems into manageable parts Minimum 7 years BA experience - no graduatesplease Exposure to Data Analytics product development Strong written and verbal communication skills; strong ability to articulate complex situations and information clearly Ability to communicate and work effectively with technical resources More ❯

Attribute Enrichment team - a critical part of our product strategy. This team enhances the depth, quality, and coverage of product data through ML-driven enrichment, powering better product discovery experience for our customers. Requirements This role is for a strategic thinker and hands-on executor who thrives in a fast-paced environment, enjoys working across functions, and is passionate … about building products that solve real customer problems. Day-to-day you will: Define and launch a high-impact product strategy, prioritising the top value streams for attribute enrichment based on data, customer insights, and business goals. Develop and clearly communicate a compelling value proposition for the Attribute Enrichment product, validated by customer feedback. Drive product adoption … by leading iterative development and release cycles that directly improve customer experience and satisfaction. Work closely with our PSL and go-to-market teams to reduce time-to-demo, ensuring seamless and rapid testing of attribute capabilities. Define and track key product performance and quality metrics, using them to inform prioritisation and continuous product improvement. Engage regularly with More ❯

Gateway (ATA-based solutions in local exchanges). Monitor service performance and proactively identify areas for improvement. Collaborate with internal teams and external vendors to ensure service continuity. Translate customer feedback into actionable insights and service enhancements. Support incident and problem management processes, including root cause analysis. Contribute to automation and process optimization initiatives. Communicate clearly with both technical … date with the latest technology developments. Desirable but not essential- Technical Skills (Training will be provided to help you learn & adapt the below technical skills) + Voice & SIP Protocols: Experience with SIP, SDP, and RTP protocols, including call tracing and diagnostics. + Incident Management & Ticketing: Familiarity with jeopardy management, issue tracking, and resolution. + Cloud Communication Platforms: Knowledge of … BT's voice platforms, order journeys, and operating models. + Service Management Tools: Experience with platforms like Jira, ServiceNow, or similar for issue tracking. + Automation & Scripting (Bonus): Understanding of scripting or automation to enhance efficiency. Product Knowledge: Understand the products and services that BT provide and how our customers utilise them. What's in it for you More ❯

Customer Service Advisor - (Spanish Lithuanian) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite No experience required, full training provided Spanish language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on … solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek … opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear More ❯

Customer Service Advisor - (Spanish speaking) – IT Consultancy – £19 per hour Inside IR35 – Fully Onsite No experience required, full training provided Spanish language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on … solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek … opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear More ❯

company is part of a well-established international group, combining global resources with local expertise to deliver exceptional IT hardware and print supply solutions. With a strong commitment to customer service, efficient logistics, and tailored business support, they are a trusted partner to businesses nationwide. We're seeking an experienced and motivated Sales Account Manager to join a fast … for a driven individual who thrives on achieving results, building strong client relationships, and identifying opportunities for business growth. You'll be responsible for managing and developing an existing customer base, achieving monthly sales targets, and delivering an exceptional level of customer service. Success in this role will depend on your ability to understand your customers' business needs … anticipate their supply requirements, and provide tailored solutions that add real value. Key Responsibilities: Manage and grow an assigned portfolio of customer accounts. Proactively identify new sales opportunities within existing and potential clients. Achieve and exceed monthly sales and margin targets. Develop strong, long-term relationships with key decision-makers. Provide exceptional customer service and product knowledge support. More ❯

Ombudsman Service, we're on an exciting journey to redefine what modern, efficient, and accessible alternative dispute resolution looks like. Our mission is to set the gold standard for customer-focused service in a rapidly evolving financial landscape. Over the past few years, we've embraced bold changes to enhance the customer experience and strengthen our financial … provide estimate of the work. Working within a distributed team, delivering high quality solution Delivering LLM and Gen AI based automations that supports the business team in enhancing the customer journey Maintaining our existing machine learning pipelines Identifying opportunities for Continuous Improvement and optimizations of existing solutions Input to overall sprint planning and product backlog creation/maintenance. Minimum … criteria Solid programming experience in Python, as well as solid understanding of programming concepts, algorithms and cloud concepts Previous experience in solution design and knowledge of architecture frameworks and patterns Developing serverless pipelines in Azure, AWS or GCP (Azure preferred) and building data transformation pipelines using SQL and No SQL DB Building and maintaining CI/CD pipeline More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise , client-facing problem-solving , and product integration , with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise, client-facing problem-solving, and product integration, with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise, client-facing problem-solving, and product integration, with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … DevOps mentality - meaning that you don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero We believe every engineer should have a fundamental understanding of development, infrastructure, and … consultants and provide a healthy self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience at least two of the following languages: Python, JavaScript, Node.js, C#, Java Experience working within cloud environments, specifically AWS or Azure (Or both!) Fundamental understanding of infrastructure-as More ❯

project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people change management, and technology … mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring new processes and tools are understood and perform on-going assessment against success criteria. Maintain … comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large More ❯

project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people change management, and technology … mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring new processes and tools are understood and perform on-going assessment against success criteria. Maintain … comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large More ❯

are looking for a highly motivated and creative Digital Design Apprentice to join our growing team. This is an exciting opportunity for a designer to gain hands-on industry experience while studying towards a BA (Hons) Digital Design Integrated Degree Apprenticeship at Middlesex University. Role You’ll work alongside our Marketing and Sales team, contributing to real projects and … and ensure files and assets are managed and stored correctly. Adhere to global brand standards in local execution and support local activation of global assets and campaigns. Gain practical experience in typography, layout, image editing, rendering and motion graphics. Requirements: Some experience in Graphic/Hybrid/Digital Design and the ability to produce and amend graphics with … a passion for creativity. Experience or passion for coffee or food & beverage is beneficial. A highly organised and detail-oriented individual, experience of project management or coordination is desirable. Self-motivated and ambitious individual. Looking to grow Marketing career and not be afraid to take on new challenges. Desire to learn is critical for this role. Eligible to More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a data … led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. What you'll need to succeed 3+ years' experience with Bloomreach Engagement, including … segmentation, personalisation, and API integration Strong SQL and data analysis skills, with experience in visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a data … led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. What you'll need to succeed 3+ years' experience with Bloomreach Engagement, including … segmentation, personalisation, and API integration Strong SQL and data analysis skills, with experience in visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a data … led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. What you'll need to succeed 3+ years' experience with Bloomreach Engagement, including … segmentation, personalisation, and API integration Strong SQL and data analysis skills, with experience in visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward More ❯

DevOps Engineer Location: Cheltenham, Gloucestershire (Client site 3 days a week) Salary: £50,000 - £75,000 (Depending on Experience) Hours: Monday to Friday Please Note - DV Clearance Required Our Client: Our client supports customers with all IT and procurement requirements. IT is often seen as complex and frustrating; our client is here to change that. Their mission is to … maintenance and support of a highly critical service in collaboration with client operations and security teams to ensure service remains optimised for performance and compliance. Responsibilities: Implement and manage customer-requested integrations Embed security practices throughout the software development lifecycle Monitor and log application and infrastructure health, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes … and perform regular maintenance Provide second-line technical support Build tools and automation to reduce errors and enhance customer experience Perform root cause analysis for production errors and implement long-term solutions Troubleshoot and resolve technical issues efficiently Automate tasks, including visualisation and reporting processes Design and implement troubleshooting and maintenance procedures Collaborate with teams for requirement gathering More ❯

DevOps Engineer Location: Cheltenham, Gloucestershire (Client site 3 days a week) Salary: £50,000 - £75,000 (Depending on Experience) Hours: Monday to Friday Please Note - DV Clearance Required Our Client: Our client supports customers with all IT and procurement requirements. IT is often seen as complex and frustrating; our client is here to change that. Their mission is to … maintenance and support of a highly critical service in collaboration with client operations and security teams to ensure service remains optimised for performance and compliance. Responsibilities: Implement and manage customer-requested integrations Embed security practices throughout the software development lifecycle Monitor and log application and infrastructure health, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes … and perform regular maintenance Provide second-line technical support Build tools and automation to reduce errors and enhance customer experience Perform root cause analysis for production errors and implement long-term solutions Troubleshoot and resolve technical issues efficiently Automate tasks, including visualisation and reporting processes Design and implement troubleshooting and maintenance procedures Collaborate with teams for requirement gathering More ❯