451 to 475 of 516 Customer Experience Jobs in England

finance platform, is seeking a talented Product Manager to join their growing team. This is a high-impact role where you'll shape customer-facing experiences, internal platforms, and partner integrations, helping the business scale and deliver seamless, trusted experiences for users. What You'll Be Doing … Product Area: Take responsibility for a core product area - whether digital customer experiences, internal systems, or partner integrations - shaping the roadmap and leading delivery. Understand Users: Spend time understanding customer behaviour and team workflows, using insights to inform product decisions. Drive Impact: Use data, experimentation, and feedback ...

effectively communicate these within the team, project stakeholders and leadership where necessary 1. To vision and architect; machine software control systems, user interfaces, customer experiences and interactions of Flavia equipment with connected systems and services. 2. Directly or through the team Plan and manage software workstreams to ensure … development centre. 14. Represent the Flavia machines R&D as Software discipline leader in quality management reviews and product incidents. Skills, qualifications and technical experience required · Honors degree in Software or Computer Science Engineering. An advance degree in engineering, or a certification in product quality systems is a plus. ...

building, configuring, and optimising conversational AI solutions that integrate with IVR and telephony platforms, enabling intelligent call routing, real-time agent support, and improved customer experience. You will work closely with the UC/Telephony team, contact centre stakeholders, and the wider AI programme. Key Responsibilities Design, configure … transformation programme Support testing, tuning, and continuous improvement of conversational experiences Translate business and contact centre requirements into effective AI-driven solutions Required Skills & Experience Proven, hands-on experience delivering solutions using Cognigy AI Experience building Conversational AI, Virtual Agents, or Agent Assist capabilities Understanding ...

team - Song Service: At Accenture Song Service, we are dedicated to crafting transformative digital experiences at scale. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. You’ll support a portfolio … make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Support clients to define a customer-first mindset, helping them shape their business and operating models. Redefine customer journeys and personalise interactions to create significant and consistent experiences. In this ...

understand requirements, analyse processes, and translate business needs into clear, actionable outcomes. You’ll play a key role in improving systems, processes, and customer experiences, ensuring solutions are aligned to business goals and deliver real value. As the technical BA you will be recruited to act as a strong … technical design documentation Support system integrations, data quality, and automation testing Work with internal IT teams, third-party suppliers, and cyber security stakeholders Skills & Experience Strong experience as a BA, ideally with CRM knowledge Strong understanding of technology as a whole with the willingness to build on your ...

helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line … customer support via live chat. You'll own inquiries from start to finish, diagnose problems, escalate complex issues, and proactively enhance our support resources. Location: Leicester (20-min walk from train station) - Office-based, with 1 WFH day after training. Compensation: National Apprenticeship Wage ( 15,704). Hours: Monday ...

helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line … customer support via live chat. You'll own inquiries from start to finish, diagnose problems, escalate complex issues, and proactively enhance our support resources. Location: Leicester (20-min walk from train station) - Office-based, with 1 WFH day after training. Compensation: National Apprenticeship Wage (£15,704). Hours: Monday ...

Circa £90,000, with flexibility for exceptional candidates About the Role Our client is a high growth, mission led business transforming the way customers experience car finance through a blend of smart digital tools and human expertise. With a strong reputation for customer service and a culture recognised … accountability Establish a strong operating rhythm for planning, tracking and review Own delivery challenges end to end, solving problems rather than escalating them Experience and Attributes This role would suit someone with proven experience owning delivery across multiple teams, missions or workstreams. You may have a background ...

evolve the technology that keeps our services fast, secure, and effortless for millions of members. Your expertise helps us deliver smarter, more personalised customer experiences. Key Actions Lead the full software development lifecycle end-to-end—shaping concepts, building solutions, and driving high-quality releases that land smoothly into … understand their challenges and translate ideas into impactful, high-quality technical solutions. What do you need to thrive? Demonstrable expertise with 5+ years of experience in the use of appropriate tools/technologies for the design, development, build, testing & deployment of Java/JEE applications. Understanding of Agile Methodologies ...

Line Support Engineer will be working proactively as part of the escalation (3rd Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...

data-driven insights that enhance business performance. With a strong focus on innovation, the company leverages cutting-edge technology to optimise operations and improve customer experiences. You will play a key role in designing, developing, and maintaining the organisation's data infrastructure. You'll work closely with stakeholders across … Work closely with data analysts, software engineers, and business stakeholders to understand data needs and develop solutions. Requirements: Strong SQL development and optimisation skills. Experience with SQL Server Integration Services (SSIS) and SQL replication. Hands-on experience with Visual Studio for database development. Proficiency in Power ...

established clients recruit an experienced Quotations & Technical Support Coordinator to join their ever-expanding team. Responsibilities of the Quotations & Technical Support: Interpret customer enquiries and produce accurate, timely, and competitive quotations using Salesforce and there in - house quotation tools. Learn and apply pricing structures and strategies for both large … range to confidently propose the best solutions. Handle inbound calls and email enquiries related to quotations and product support. Collaborate with external sales, CAD, Customer Services, and other departments to deliver a seamless customer experience. Requirements of the Quotations & Technical Support Coordinator: Proactive learner with enthusiasm for technical ...

Infrastructure Manager role puts you at the centre of a growing organisation where technology isnt just support, its the backbone of performance, growth and customer experience. If you want real ownership, the autonomy to shape how services are delivered, and the chance to lead from the front … resilience across systems Enabling the shift toward a DevOps and product-led delivery model Driving measurable improvements in service quality, process efficiency and user experience What youll bring to the table as IT Operations and Infrastructure Manager Previous experience managing multi-site IT operations or infrastructure environments Strong ...

high-impact analytical and ML initiatives. You’ll work at the centre of their data strategy, shaping solutions that directly influence fraud, risk and customer experience. This is a hands-on role where your models will be deployed, scaled and used daily across a major financial ecosystem. What … work on Identifying high-value Data Science and Machine Learning opportunities across payments, fraud, risk and customer domains Scoping problems, designing experiments and building models end-to-end with engineering and product teams Leading technical workstreams and guiding junior scientists to ensure high-quality delivery Deploying models into production ...

experiences. As part of our growing global Digital Commerce team, we are looking for a UX Designer to work at the intersection of our CX and CRO teams within Direct Ecommerce. In this role, you will support the creation of A/B testing concepts, personalisation ideas, and high quality … assets for global E commerce Campaigns and Toolboxes. About the role: As a UX Designer, you'll play a key role in supporting our CX and CRO teams in their next phase of growth. You'll work closely with the Head of CRO, Head of CX and our UX managers ...

events and stadium owners, the possible applications of this secure payment technology are endless. As aDesigner, you will be improving and redesigning the experience and interface of their iOS, Android and Web applications. Customers use the applications to interact with these wearables, therefore, the way they look and feel … upmost importance. The ideal candidate will have 2 or 3+ years experience as a UI/UX Designer, preferably with some experience working with mobile applications. As the sole UI/UX Designer, you will be working closely with the Software Development team to create an exceptional customer ...

events and stadium owners, the possible applications of this secure payment technology are endless. As a Designer, you will be improving and redesigning the experience and interface of their iOS, Android and Web applications. Customers use the applications to interact with these wearables, therefore, the way they look … feel is of the upmost importance. The ideal candidate will have 2 or 3+ years’ experience as a UI/UX Designer, preferably with some experience working with mobile applications. As the sole UI/UX Designer, you will be working closely with the Software Development team ...

starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance … environment. Mentor other engineers. Support the growth of mid-level and junior engineers through code reviews and design discussions. About You: Strong hands-on experience with TypeScript and backend development. Ideally with Express or a similar Node.js framework. Experience designing and building APIs and services that use relational ...

expand its presence with a new office based in Middlesbrough. This is an excellent opportunity for a commercially driven sales professional with proven experience in the fuel sector to play a key role in driving growth, developing long-term client partnerships, and contributing to the continued success … tailored solutions across the clients product portfolio. You will operate in a target-driven environment, working collaboratively with internal teams to ensure an exceptional customer experience. Key Responsibilities Proactively identify and develop new business opportunities within the fuel markets Build, manage, and maintain strong relationships with both ...

exciting opportunity to join one of Europe's largest privately owned IT organisations, delivering cutting-edge AV solutions across a variety of customer sites. What's on offer: Competitive salary: £32,000 - £35,000 Hybrid working and core hours aligned with role requirements Ongoing career development and life-long … Engineer , you will be responsible for the installation of professional AV systems across client sites. This role suits someone with hands-on AV installation experience, strong problem-solving ability, and the confidence to work independently or alongside team members and subcontractors to deliver high-quality solutions. Key Responsibilities Installation ...

both internal and external stakeholders. Working closely with customers, sales, and service teams, youll ensure smooth operations, support growth, and deliver an exceptional customer experience. Key Responsibilities Manage administrative tasks: meetings, calendars, and team communications Assist with project management: track milestones, update plans, liaise with stakeholders. Maintain accurate client … orders and deliveries Prepare manual sales reports to provide actionable insights. Offer flexible support across the team as business needs evolve. What You Need Experience in business support, administration, or procurement Strong communication, organisational, and problem-solving skills Customer-focused with a proactive approach to resolving issues Confident ...

delivering IT and Telecoms solutions, they specialise in Microsoft 365, Modern Workplace, Cyber Security, Networking, and Cloud services. They pride themselves on a customer-first approach and have ambitious growth plans. Position Overview: As an IT Account Manager , you'll join a team of three, managing and nurturing relationships … office-based role with occasional client visits. Your focus will be on upselling and cross-selling IT solutions within the current customer base, ensuring renewals, and driving revenue growth. No cold calling-just building trust and adding value. What We're Looking For: 2+ years of Account Management experience ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re looking for a Data Product Manager to own and deliver high-impact data products that drive … usability Driving adoption through user engagement, feedback loops, and enablement Challenging assumptions and keeping delivery focused on impact What We’re Looking For Proven experience as a Product Manager in data, analytics, or BI environments Strong product thinking — outcome-focused, value-led, user-centric Experience owning roadmaps ...

client is an extremely well-established MSP/IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team. This is a hands … support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience. The 2nd Line Support Technician Role Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated Partaking ...

across a fast-growing digital environment. This is a high-impact leadership role focused on converting rich datasets into commercial advantage and world-class customer experiences. About the role: You will lead the development of data architecture, models, analytics and reporting that underpin key digital products and customer ...