451 to 475 of 924 Customer Experience Jobs in England

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing Managed Service Provider where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

industry-leading software for creating, managing, and delivering engaging digital content across multiple channels. The Opportunity The company is experiencing significant growth within the customer experience technology market and is looking for an experienced Enterprise Account Executive to help drive strategic expansion. This role requires a proven enterprise … professional with a track record of securing complex, high-value opportunities while collaborating across solution consulting, digital strategy, product specialists, industry experts, marketing, and customer success teams. Key Responsibilities Manage a portfolio of large, strategic enterprise accounts. Build strong client relationships, maximise value from existing investments, and identify opportunities ...

Customer Service Manager Horsham, West Sussex Full-time | £40 to £45k Excellent Benefits Are you a natural leader with a passion for delivering exceptional customer experiences? Telecom Acquisitions is looking for a proactive and people-focused Customer Service Manager to lead our dynamic support team during … exciting phase of growth. As the driving force behind our Customer Care and Technical Support desks, you’ll ensure every customer interaction is handled with care, speed, and precision. You’ll coach and empower team leaders, champion quality, and continuously raise the bar for service excellence. What ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

Customer Platform Architect Work Location: Fully Remote (must be UK based) Salary: £80,000 - £95,000 (Depending on experience) Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it The Opportunity We're partnered with a fast … platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This ...

European Financial Service Institutions (FSIs) face, and be effective at influencing decision makers across customers and partners. This job will require travel for conferences, customer and team meetings. You will report to the VP of Financial Services, Cyber Security and Sustainability GTM. The impact you will have … events and plan and execute Databricks events in Financial Services Ensure Databricks has security messaging and positioning for Financial Services What we look for Experience working as an executive (CxO) in Banking for 10+ years. Intimate knowledge of key global regulations in Banking/Payments, Capital Markets and Insurance ...

supportability, maintainability, compliance, or service continuity. You will assess and communicate the associated operational, cyber-security, commercial, contractual, and service risks, producing evidence-based customer reports that support clear decisions on risk acceptance, residual-risk treatment, or funded remediation. You will work closely with the wider portfolio, including Commercial … identify, assess, prioritise, and resolve lifecycle and obsolescence risks throughout the asset, configuration item, service, and system lifecycle. The role is based on a customer site near Huntington (3-4 days per week), with travel to other customer sites and the Leidos Farnborough office. Develop, implement, maintain ...

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From … customers are able to successfully complete their full shopping mission. You will collaborate with stakeholders across the business, using insight and analysis to deliver customer focused initiatives that drive multiple metrics, including sales, conversion, customer engagement and digital participation. Review daily performance and take clear actions to capitalise ...

code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools. Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with … emphasis on customer satisfaction and relationship management. Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with the security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout ...

Opportunity Overview The School of Arts, Media and Creative Technology is seeking a highly organised and customer-focused Programme Assistant to join the Professional Services team. This is a varied role for someone with strong administrative and communication skills who can manage competing priorities. The ideal candidate will … effectively, and exhibit outstanding interpersonal and communication skills. Utilise advanced IT skills, maintain accuracy and attention to detail, and ensure GDPR compliance Demonstrate strong customer focus and outstanding customer experience to students and staff. Ensure smooth administration of programmes and support to academics. About the School ...

company processes, policies, and standards Client and Market Impact Reinforce strong value‐based selling and executive‐level conversations Ensure a consistent and high‐quality customer experience Represent Info-Tech professionally in all client interactions Education and Experience Bachelor’s degree in any field 5+ years of front … line B2B sales experience Proven track record of exceeding new business sales targets Demonstrated success leading Account Executives or similar roles Skills and Competencies Strong acquisition‐focused sales leadership Excellent coaching and performance management capability Data‐driven with strong business and commercial acumen Ability to operate in a high ...

manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident … service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution ...

Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead … compliance culture Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances A strong ...

Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead … compliance culture Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances A strong ...

identifying opportunities to grow the account. You'll work cross-functionally with sales, professional services, content, and technical teams to shape a seamless customer experience, and you'll lead commercial conversations at renewal, negotiating terms and pricing directly with senior stakeholders. This is a client-facing, relationship … role suited to someone who's customer-obsessed, commercially minded, and comfortable managing multiple accounts and stakeholders simultaneously. Hybrid working, with a UK base near the Thames Valley area. Responsibilities Manage a portfolio of corporate customers, driving retention, usage, and satisfaction Act as the primary day-to-day point ...

focus on preventing recurrence through robust problem management and ITSM best practice. Success will be measured through improvements in service reliability, resilience, customer experience and operational performance, as well as the trust you build with stakeholders and the engagement and capability of your teams. You will … trusted advisor, translating technical challenges into business outcomes and supporting organisational growth and transformation. What you'll bring You'll have: Proven experience leading, coaching and developing technical teams within an IT service delivery environment; Strong technical knowledge across infrastructure, networking and IT support functions; Experience managing major ...

Installations Driver to join our Lincoln team. This role is ideal for someone who enjoys being on the road, takes pride in delivering outstanding customer service, and enjoys working hands-on with technology whilst ensuring tasks are completed safely, efficiently and to agreed timescales. Key Responsibilities Load and secure … transit. Check all equipment against delivery documentation before departure. Communicate any delivery or installation issues promptly to the Logistics and Installation Management team. Provide customer training on the equipment being delivered. Collect traded-in equipment from customer sites, ensuring it is prepared correctly for transport and all collection ...

Installations Driver to join our Lincoln team. This role is ideal for someone who enjoys being on the road, takes pride in delivering outstanding customer service, and enjoys working hands-on with technology whilst ensuring tasks are completed safely, efficiently and to agreed timescales. Key Responsibilities Load and secure … transit. Check all equipment against delivery documentation before departure. Communicate any delivery or installation issues promptly to the Logistics and Installation Management team. Provide customer training on the equipment being delivered. Collect traded-in equipment from customer sites, ensuring it is prepared correctly for transport and all collection ...

help drive data-driven and innovative growth decisions while helping to combat financial crime. At Wise, we strike a critical balance between user experience and the stringent demands of risk prevention. The Screening team is building a robust control framework that screens customers, counterparties, and transactions across all Wise … products. Our systems prevent the onboarding of sanctioned individuals and entities, identify politically exposed persons, and detect adverse media risk - while keeping the customer experience as invisible and frictionless as possible. We ensure that associated risks are thoroughly mitigated and that controls are functioning effectively. As a Senior ...

methods. You’ll be supporting and collaborating with multidisciplinary teams on a wide range of business problems, including the prevention of financial crime, understanding customer interactions with the bank and the management of credit risk. You’ll also be: Developing comprehensive knowledge of data structures and metrics, advocating … will ultimately lead to production deployment Identifying new methods, tools, techniques and opportunities to deliver business value via cost reduction, income generation or improved customer experience through the application of data science The skills you'll need To succeed in this role, you’ll need evidence of previous ...

student accommodation brands. Our client is a rapidly expanding provider of premium student accommodation, investing heavily in technology, automation and AI to transform the customer journey. This is a genuinely unique opportunity for an experienced technical professional to take ownership of the company's entire commercial technology platform, working … across websites, CRM, integrations and business systems. You'll become the technical backbone of a growing business where your work will directly influence customer experience, operational efficiency and commercial performance. The Role You'll take ownership of the organisation's digital ecosystem including: WordPress website development and maintenance ...

scale. Specifically, you will: Develop a deep understanding of payment schemes and end-to-end payment journeys to articulate clearly how scheme capabilities improve customer experience, operational efficiency, and predictability. Drive the rollout of new or enhanced scheme capabilities by supporting banks and vendors through clear positioning, guidance … shaping the scheme's value proposition and evolution roadmap with a strong focus on scalability and long-term usage. Critical Skills Required Has strong experience in payments and a solid understanding of cross-border payment processes and operating models. Understands payment schemes and standards; ISO 20022 knowledge ...

recommending solutions that genuinely meet their operational and commercial needs. This is an excellent opportunity for someone with SaaS, ERP or business software sales experience who enjoys solution selling and wants to develop their career within a supportive, people-focused business. Key Responsibilities Manage qualified sales opportunities from discovery … with stakeholders at all levels, acting as a trusted advisor throughout the sales process. Deliver consultative product demonstrations and solution presentations tailored to each customer's needs. Recommend appropriate software and service solutions based on business challenges, growth plans and operational objectives. Create proposals, negotiate commercial agreements and successfully ...

systems and standards that govern how data is collected across every digital touchpoint—ensuring it’s reliable, scalable, and designed to support great customer experiences. You’ll shape the signals that enable relevant personalisation, smoother journeys, and trusted interactions, while underpinning revenue growth, performance optimisation, and operational effectiveness. Your … work turns trusted customer interactions into measurable value, driving sustained performance and long term commercial impact. What you’ll do Lead the development of our Product Vision & manage the Product Backlog for Tag Management, including Adobe Launch and Google Tag Manager, enabling the business to deliver on their requirements. ...

Global Healthcare offers global healthcare support and protection to individuals and businesses in more than 200 countries, building on over 55 years of experience through its international hubs. Job overview AXA Global Healthcare is enhancing its data and analytics to support its growth. As Analytics Manager within the Chief … execute the analytics vision and roadmap aligned with business priorities and AI strategies, identifying measurable value opportunities. Collaborate with Operations, Claims, Underwriting, Finance, and Customer Experience to identify key data use cases and ensure quality outputs. Manage requirements and oversee the development, deployment, and maintenance of advanced analytics ...