451 to 475 of 2,029 Customer Experience Jobs in England

and feeding in observations and problem areas. Develop and execute weekly and monthly operational reporting providing clear service performance and availability metrics. PO/Invoice Management Closely working with Customer Experience to improve ticket management and user training issues Out of hours escalation for operational issues (Rota). Working with Service desk to ensure good quality ticket management … belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Experience of working with and influencing various levels of management, building relationships and influencing across teams and a wider community of other leaders and managers. A clear communicator. Ability to … lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through key operating elements of people, process and technology. More ❯

environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom. What you'll do: The Customer Advisory Architecture Advisor (AA) works closely with SAP's Sales organization and the Partner ecosystem to define the account strategy. AAs work with the customer to understand their … business and technical needs. We then bridge the gap between the customer's business strategy and relevant SAP solutions by working with the customer Architects to understand their current AS-IS landscape and in partnership with them create To-Be business and solution architectures and an enterprise level transformation. This close relationship ensures that the AA becomes the … trusted advisors of the customer to achieve their desired to-be SAP-based Enterprise Architecture. As an Architecture Advisor (AA), you will focus on the following key areas: Lead the business and technical solution engagements with the customer stakeholders, crafting the overall narrative to the customer of how to attain their objectives with SAP. Support the assessment More ❯

based in Yorkshire region of England. Job description: Digital Product Manager Conversational AI Salary & Benefits : We offer a competitive salary of up to £65,000.00 per annum, depending on experience A company car cash allowance scheme Annual incentive related bonus (up to 10% of annual salary) Private health care (self only) Attractive pension scheme (up to 12% company contribution … hours per week, Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a Digital Product Manager Conservational AI to join the Customer Experience function at Yorkshire Water. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million … that achieves valuable outcomes linked to company goals. This includes working cross-functionally with your squad and business stakeholders to create and execute a digital product strategy that improves customer satisfaction and reduces the need to contact. Youll understand the value the squad are generating and be focussed on hitting goals making sure the team are highly engaged. Working More ❯

team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom. What you'll do: Customer Advisory Architecture Advisor's (AA) works closely with SAP's Sales organization and the Partner ecosystem to define the account strategy. AAs work with the customer to understand … their business and technical needs. We then bridge the gap between the customer's business strategy and relevant SAP solutions by working with the customer Architects to understand their current As-Is landscape and in partnership with them create To-Be business and solution architectures and an enterprise level transformation roadmap. This close relationship ensures that the AA … becomes the trusted advisors of the customer to achieve their desired to-be SAP-based Enterprise Architecture As an Architecture Advisor (AA), you will focus on the following key areas: Lead the business and technical solution engagements with the customer stakeholders, crafting the overall narrative to the customer of how to attain their objectives with SAP. Support More ❯

and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI's Consumer & Market Intelligence and Experience & Transformation groups provide data, software and consulting services to improve our clients' sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of … and retailers plan retail provision in the UK and overseas. C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of … Athena. We are developing our next generation products following a Microservices architecture and event-driven models dealing with significant volumes of data in a high availability environment. Skills and Experience - Must Haves Demonstrable first-hand experience with delivery in all phases of the software development lifecycle Experience developing software in Python or other object-oriented language such More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Centre Global Engineering Operations organization is looking for an individual with proven … and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate will need to have an understanding of data centre IT … providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Centre Global Engineering Operations organization is looking for an individual with proven … and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate will need to have an understanding of data centre IT … providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist More ❯

expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. About the Role: We're seeking a motivated and ambitious Customer Support Associate with tech startup experience to join our founding CS Operations team. In this role, you'll be the frontline of our customer support, ensuring our … clients receive exceptional service across multiple channels. The ideal candidate will have a strong customer-first mindset with excellent problem solving skills and the ability to handle a high volume of tickets in a fast-paced enviornment. Additionally, the ideal candidate will have previously worked in a tech start-up or scale-up. What You'll Do: Responding to … customer enquiries over email, chat and phone calls Working through a high volume of tickets using Intercom Unblocking users and helping them understand how to use the Lawhive platform Being the first point of contact for any escalations, and improving the customer experience Daily and weekly customer operations tasks such as KYC, handling online reviews, etc More ❯

We are looking for an Enterprise Account Executive. You will be in charge driving major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top SI. Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role. Cross-functional teams … from Appian Marketing, Business Development, Customer Success and Solution Consulting functions provide support and tools for you to use to attain and exceed sales performance goals. What you'll be doing: Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge Resolve if the customer has a valid business need for … Appian platform and Customer success services Discuss business drivers and value with relevant decision makers also on C-Level Build and strengthen your business relationship with existing accounts across all hierarchies; follow-up to ensure all their post-sales needs are being met Recommend marketing strategies Provide status information including forecast/pipeline information Identify Appian customer references More ❯

Utility Company based in Yorkshire region of England. Job description: Digital Product Manager Salary & Benefits : We offer a competitive salary of up to £65,000.00 per annum, depending on experience A company car cash allowance scheme Annual incentive related bonus (up to 10% of annual salary) Private health care (self only) Attractive pension scheme (up to 12% company contribution … Permanent. 37 hours per week, Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a?Digital Product Manager to join the Customer Experience function at Yorkshire Water. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million … that achieves valuable outcomes linked to company goals. This includes working cross-functionally with your squad and business stakeholders to create and execute a digital product strategy that improves customer satisfaction and reduces the need to contact. Youll understand the value the squad are generating and be focussed on hitting goals making sure the team are highly engaged. Working More ❯

our charity partnerships and we encourage Badgers to get involved in our charity initiatives by joining our Social Value taskforce. Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a More ❯

relationships with content partners Implementing data rights and entitlements Managing projects to improve efficiency Collaborating with internal teams to address partner challenges Identifying opportunities to improve data products and customer experience Managing campaigns to ensure content quality Applying technical and product knowledge to implement solutions Writing detailed specifications and requirements Qualifications include: Bachelor's degree or higher in … relevant field or equivalent experience At least 2 years of relevant experience Strong written and verbal communication skills Proven relationship management skills Effective project management skills Problem-solving skills with a focus on long-term solutions Ability to adapt in a fast-paced environment Desire for continuous improvement Preferred qualifications: Master's degree or certifications like CFA or … CAIA Experience in customer service or client management Experience with international business groups and clients Knowledge of IT and statistical analysis, programming (Excel, SQL, Python More ❯

s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve real … spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design … in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Your skills & experience Extensive experience working as a Salesforce Technical Architect with large size customers including solving Enterprise Architectural challenges Experience of Salesforce Consumer Goods Cloud and/or Loyalty More ❯

Systems Engineer, Amazon Foundational Security Services Job ID: Amazon Development Centre Ireland Limited At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their … careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Our team is looking for a highly motivated Software Development Manager (SDM) to lead a team of Software Developers and Systems Development Engineers in Amazon Security who will raise the security bar by delivering industry-best security … services. You should be somebody who enjoys inventing and simplifying around complex security challenges, obsesses over the customer experience, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security we want to produce disruptive, industry-leading innovations. Key More ❯

to day operation of services to customers. This position involves working closely with colleagues to orchestrate the continuous end-to-end Settlement operation. The Settlement Service Lead will target customer experience and continuous service improvement to deliver a high value service. Working with the Service Owner to reduce operational risks. Development in this role include the opportunity to … system and/or process. They will use this SME knowledge to make key decisions at both a service and organisational-level; decisions that drive change, add valueand enhance customer experience. Key Responsibilities: Manage a small team of Service Analysts in accordance with Elexon policies and procedures. Champions and delivers support to customers to resolve daily queries targeting a … positive customer experience. Responsible for the delivery of BSC legal obligations and supporting operational processes. Responsible for mitigating the risk to BSC legal obligations and associated data quality issues within the designated service(s) Assess, develop and deliver the operational processes, procedures and obligations, including supporting theService Owner to prioritise backlog items, specialist technical knowledge in a number of More ❯

Job Role : Data Science Manager - Marketing & Customer Generative AI Enterprise Architect Location: London/Manchester/Edinburgh/Newcastle/Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative … ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: Shape Customer and Marketing Experiences w/Generative AI solutions: Be at the forefront of the industry - creating, owning, and making it a reality for clients looking to better serve their … based solutions. Operate across multiple industries and functions. Develop others by bringing your unique knowledge and skillsets to the wider practice. In this role you will: Define and Deliver Customer-Centric Data Strategies Translate business needs into robust data solutions and own the data strategy, architecture, and engineering excellence within Applied Intelligence. Work closely with teams and senior architects More ❯

We are now recruiting for an IT Technical Engineer to join our dynamic and supportive team. What We're Looking For The ideal candidate will be someone with strong experience in network infrastructure installation and configuration, as well as expertise in server and desktop support. You'll need to be a problem solver, a strong communicator, and someone who … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd … accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong More ❯

We are now recruiting for an IT Technical Engineer to join our dynamic and supportive team. What We're Looking For The ideal candidate will be someone with strong experience in network infrastructure installation and configuration, as well as expertise in server and desktop support. You'll need to be a problem solver, a strong communicator, and someone who … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd … accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong More ❯

We are now recruiting for an IT Technical Engineer to join our dynamic and supportive team. What We're Looking For The ideal candidate will be someone with strong experience in network infrastructure installation and configuration, as well as expertise in server and desktop support. You'll need to be a problem solver, a strong communicator, and someone who … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd … accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong More ❯

believe in partner first at HPE. Partners are central to our strategy, and we actively invest in their success. We together drive growth, accelerate business outcomes and deepen joint customer relationships. HPE's award winning partner programs are committed to providing partner experience excellence and the role of the Partner Business Manager is to maximise all elements of … the Partner. Lead a team of HPE Specialists to coordinate and execute HPE activities with the Partner including sales cadence, enablement, marketing, executive briefings, proactive forecasting, business planning, and customer engagements. Articulate both HPE global and local business strategies to effectively "sell with" and "sell through" the Partner, creating a scalable selling ecosystem. Develop deep knowledge and be able … sales leadership by building executive-level and decision-maker relationships to grow HPE market share. Tailor selling solutions and sales plays to fit the needs of the partner's customer profile including HPE portfolio and partner ecosystem solutions. Spend the majority of the working week within the partners offices to ensure HPE visibility and win hearts and minds. Work More ❯

Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. The … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

our charity partnerships and we encourage Badgers to get involved in our charity initiatives by joining our Social Value taskforce. Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a More ❯

our charity partnerships and we encourage Badgers to get involved in our charity initiatives by joining our Social Value taskforce. Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a More ❯

level. Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯