451 to 475 of 795 Customer Experience Jobs in England

Audio Visual Sales Manager

Hiring Organisation
Encore
Location
Central London, London, United Kingdom
Employment Type
Permanent
Salary
£45,000
Sales Manager London, UK £40,000-45,000 (dependant on experience) On-Site Role Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core ...

Solution Architect – Digital Analytics & CDP Specialist

Hiring Organisation
KBC Technologies UK LTD
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Role Overview: We are seeking a skilled Digital Analytics & CDP Specialist with extensive expertise in Adobe Experience Platform (AEP) and Customer Data Platforms (CDP). The successful candidate will have hands-on experience with data collection, identity resolution, segmentation, and activation across multiple marketing and advertising platforms. … goal is to deliver personalized, data-driven customer experiences. Key Responsibilities: Customer Data Platform (CDP) & Adobe Experience Platform (AEP): Manage data ingestion workflows via AEP Data Collection UI/Adobe Launch and map collected data to XDM schemas. Build and maintain a Unified Customer Profile ...

Senior Platform Product Owner

Hiring Organisation
Forward Role
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

Business Development Manager

Hiring Organisation
Care Safety Innovations
Location
London Area, United Kingdom
revolutionise care delivery through technology, ensuring seamless, efficient, and compassionate support. As we expand our operations, we are seeking a highly motivated, proactive, customer-focused individual with a passion for Care, Safety, Innovation, and delivering exceptional service. You’ll thrive in a fast-paced environment, working collaboratively to help … customers succeed while growing the business. Role Overview: Business Development Manager - Care Safety Innovations plays a vital role in ensuring exceptional customer experiences while driving sales growth. This role combines elements of customer success management and sales support, focusing on building lasting relationships, understanding customer needs ...

Internal Sales & Account Executive (Office Based)

Hiring Organisation
Pager Call Systems Ltd
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£26,000
after customers to encourage repeat business. Key responsibilities Handle inbound enquiries via phone, email, and our website, responding promptly and professionally. Understand what the customer needs, recommend the right solution, and produce accurate quotations. Follow up enquiries and quotes to keep opportunities moving and close sales. Support outbound campaigns … order completion, ensuring details are correct and customers are kept informed. Work closely with colleagues to ensure smooth internal coordination and a great customer experience. What were looking for Sales and/or customer service experience (B2B). A confident, friendly, and professional communicator by phone ...

IT Service Desk Team Leader

Hiring Organisation
K3 Capital Group Ltd
Location
Bolton, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. You’ll act as the escalation point for complex technical issues, drive process improvements, and help shape the future of our IT support services. … support and troubleshoot hardware/software problems Implement SLAs and process improvements to optimise service delivery Build strong relationships with stakeholders and champion customer service excellence What We’re Looking For Excellent communication and interpersonal skills Strong organisational ability and a proactive approach Proven experience in IT support ...

eCommerce Success Manager

Hiring Organisation
Experis
Location
London, United Kingdom
Employment Type
Contract
channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve … issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure ...

Financial Crime Data & Systems Analyst

Hiring Organisation
Adria Solutions
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
through to implementation and post-deployment review. Work closely with Financial Crime Operations to ensure monitoring rules reflect real investigative outcomes and support positive customer experiences. Act as a subject matter expert on transaction monitoring systems, controls, and financial crime risk trends. Produce clear documentation and reporting to support … work from concept to delivery. You also enjoy sharing knowledge and supporting others to grow their data and analytical skills. What Youll Bring Proven experience in financial crime prevention, including transaction monitoring, fraud detection, or AML systems. Strong knowledge of financial crime legislation, regulatory expectations, and good customer ...

Associate Account Manager

Hiring Organisation
SHI International Corp
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a 'complete-first-time' attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

Associate Account Manager

Hiring Organisation
SHI International Corp
Location
Milton Keynes, England, United Kingdom
revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

Insights Analyst

Hiring Organisation
Oscar Associates (UK) Limited
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
consumer travel sector. Renowned for delivering market-leading experiences and prioritising sustainability, they are investing in data and analytics to drive growth and improve customer experience. They are now seeking a Insights Analyst to join their Marketing and Ecommerce function and help turn data into actionable business insight. Role … Ecommerce, acting as the organisation's data champion to ensure reporting and analytics are accurate, consistent, and trusted. Key Responsibilities Analyse the full customer journey from first touchpoint to conversion, identifying channel performance and optimisation opportunities. Use data to evaluate website behaviour and customer interactions to enhance experience ...

AI Engineer

Hiring Organisation
Hansen Technologies
Location
Hammersmith, England, United Kingdom
Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever … evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating ...

Solution Design Lead (eCom, Digital)

Hiring Organisation
Stott & May Professional Search Limited
Location
London, United Kingdom
Employment Type
Permanent
development teams to ensure that solutions are not only clearly defined and feasible, but also fully aligned with high standards regarding performance, security, and customer experience. Skills and Experience * Solid foundation from previous hands-on experience in full stack development (e.g., .NET, modern front-end frameworks such … optimisation strategies, and security best practices * Awareness of content delivery approaches, accessibility standards, and regulatory compliance requirements (GDPR & PECR), ensuring solutions are designed responsibly. * Experience with analytics and tag management platforms (Google Analytics, Google Tag Manager), A/B testing tools, personalisation engines, CI/CD pipelines, DevOps practices ...

Professional Services Engineer Contact Centres

Hiring Organisation
Dupen Recruitment Services
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Software Engineer

Hiring Organisation
CarFinance 247
Location
Manchester, North West, United Kingdom
Employment Type
Contract, Work From Home
About Car Finance 247 Car Finance 247 is the UK's leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We're building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. … websites. You'll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience Reports to: Technical Engineering ...

Sales Development Representative

Hiring Organisation
Accomplish Today Ltd
Location
Altrincham, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£28,000
sales professional with a consultative approach and a results-driven mindset. Comfortable working towards targets, you will balance performance with a strong focus on customer experience. You will demonstrate: Strong communication and relationship-building skills The ability to ask insightful questions and understand client requirements Resilience and consistency … driven sales environment A professional and credible approach when engaging senior stakeholders Required Experience & Skills Experience in Sales Development, SDR, BDR, Telesales, Lead Generation, or Business Development Background in a target-driven or KPI-led commercial role Confident using CRM systems , email outreach tools, and LinkedIn ...

Senior Developer (Node/React)

Hiring Organisation
Arc IT Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 per annum
developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack (Node/React/TypeScript) Collaborate in an agile team … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS, and responsive design principles Strong understanding of Back ...

Head of IT

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Southampton, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role in facilitating … maintain robust cybersecurity measures and ensure a 24/7 helpdesk service for internal customers, supporting the wider business and enhancing the external customer experience.Your remit will include developing and maintaining the organisation's IT strategy, aligning technology initiatives with business goals, and driving innovation to optimise processes ...

Global CRM Data & Analytics Manager

Hiring Organisation
Computer Futures
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£55000 - £70000/annum pension, medical insurance
Global CRM Data & Analytics Manager There is an exciting opportunity with an international travel company, where you can step into a role of shaping customer experiences. As a Global CRM Data & Analytics Manager, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant … insights from Salesforce data to optimise engagement and revenue. Essential Skills 5+ years of Salesforce Marketing Cloud CRM Analytics Expertise into analysing and translating customer-driven data into strategic recommendations for higher management Understanding of campaign delivery and customer segmentation Experience with SQL, and data visualisation through ...

Data Engineer

Hiring Organisation
BUZZ Bingo
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
thrives on innovation and enjoys working across a diverse technology stack. The systems you’ll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You’ll Do Data Pipeline Development: Design … soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We’re Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala ...

Technical Support Help Desk - 18247BR

Hiring Organisation
Manpower
Location
Havant, Hampshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
£30,000
your ability to progress your technical knowledge. As a Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. … verbal communication skills Excellent people skills and the ability to build relationships with customers Strong problem solving abilities and the desire to create positive customer experiences Great Customer Service MS Office Products Windows 10 iPhones Shift Pattern: 4 days: Friday, Saturday, Sunday and Monday, night shift hours ...

Enterprise Account Executive

Hiring Organisation
Primis
Location
Slough, Berkshire, UK
Employment Type
Full-time
Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We're seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

Enterprise Account Executive

Hiring Organisation
Primis
Location
London Area, United Kingdom
Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We’re seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

Customer Journey Manager (CRM)

Hiring Organisation
AQA
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
title: Customer Journey Manager (CRM) Contract type: Permanent Location: Manchester Salary: £43,650 to £49,650 Working arrangements: Hybrid - 2 days a week in the office Ready to design and optimise journeys that make a real difference for schools, educators, and learners? If you're passionate about creating seamless … personalised experiences, this is the role for you. As a Customer Journey Manager you'll play a key role in shaping how our customers experience AQA, by leading the hands-on creation and optimisation of automated journeys in our CRM. You'll connect experiences across Marketing, Product, Sales ...

Account Executive - Enterprise (DACH)

Hiring Organisation
Iterable
Location
City of London, Greater London, UK
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security … compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture ...