476 to 500 of 2,847 Customer Experience Jobs in England

Manager, Marketing Technology (Clienteling and CMS) 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their … Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy … and enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of More ❯

Program Manager II, Cross Border Delivery Experience For millions of customers worldwide, the Amazon name is synonymous with delivery - and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by … enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing … we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery - from the speed, convenience, and selection features for millions of customers worldwide. We are looking for a dynamic and organized Program Manager II to join the Cross Border Delivery More ❯

Job Title: CRM Executive Location: Malta/London -Hybrid About Netbet : Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages … the CRM Manager you will be responsible for creating, managing and optimising the CRM strategy. This is a great opportunity for someone to prioritize customer focus and proactively look for ways to improve the user experience. Aim to ensure that CRM strategies are in line with the company's … product as well as the execution of CRM campaigns. You are a long-term planner that stands out for the study of the different customer segments, life cycle and user experience, to optimize the user experience to achieve a longer life cycle and increase ROI. Improving the More ❯

Job Title: CRM Executive Location: Malta/London -Hybrid About Netbet : Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages … the CRM Manager you will be responsible for creating, managing and optimising the CRM strategy. This is a great opportunity for someone to prioritize customer focus and proactively look for ways to improve the user experience. Aim to ensure that CRM strategies are in line with the company's … product as well as the execution of CRM campaigns. You are a long-term planner that stands out for the study of the different customer segments, life cycle and user experience, to optimize the user experience to achieve a longer life cycle and increase ROI. Improving the More ❯

Job Title: CRM Executive Location: Malta/London -Hybrid About Netbet : Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages … the CRM Manager you will be responsible for creating, managing and optimising the CRM strategy. This is a great opportunity for someone to prioritize customer focus and proactively look for ways to improve the user experience. Aim to ensure that CRM strategies are in line with the company's … product as well as the execution of CRM campaigns. You are a long-term planner that stands out for the study of the different customer segments, life cycle and user experience, to optimize the user experience to achieve a longer life cycle and increase ROI. Improving the More ❯

working closely with internal teams and external partners to ensure that our digital services are effective, accessible, and aligned with user needs. Product Manager – Customer Experience Platform This role will focus on the development and implementation of a new Customer Experience Platform. You will work closely … profile project. Your goal will be to manage the platform's design and delivery, ensuring it enhances user engagement and delivers a seamless, personalised experience across our services. Product Manager – Digital Products Portfolio This role will manage a portfolio of existing digital products, including our disbursement platform, membership platform … of the society we support, this includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide More ❯

Join GDS, a Dynamic and Innovative Team Fuelled by ClearCourse The Junior Customer Success Manager at GDS will be responsible for maximizing customer lifetime value by driving product adoption, ensuring customer satisfaction, and proactively mitigating churn. You will act as a trusted advisor and strategic partner, understanding … their business objectives, challenges, and success metrics, and demonstrating how our solution delivers value. This role is crucial for reducing churn, maximising customer lifetime value, and driving sustainable growth for the company. About ClearCourse ClearCourse Group is a rapidly growing collaborative of disruptive technology innovators dedicated to building brilliant … software and embedded payments solutions. GDS is a rapidly growing part of ClearCourse (26% growth year on year) who are looking for a Junior Customer Success Manager that will be working alongside a skilled team, made up of a BDM and another Customer Success Manager. You will also More ❯

and developers in the Open Source Community. What you will do: Develop relationships with key business and IT stakeholders and become an expert on customer implementations by understanding their top business goals and priorities Understand customers' technical infrastructure, hardware, processes, and products Deliver key portfolio updates and assist customers … Perform initial or secondary investigations and respond to online and phone support requests Troubleshoot technical issues and guide issue escalation with Red Hat and customer teams Provide advice and guidance to customers about their current and future use of Red Hat's offerings Perform technical reviews and share knowledge … to proactively identify and prevent issues Manage customer cases and maintain clear and concise case and customer documentation; craft customer engagement plans Build a sense of trust with customers and serve as their advocate within Red Hat Engage with Red Hat Engineering teams to help develop solutions More ❯

and developers in the Open Source Community. What you will do: Develop relationships with key business and IT stakeholders and become an expert on customer implementations by understanding their top business goals and priorities Understand customers' technical infrastructure, hardware, processes, and products Deliver key portfolio updates and assist customers … Perform initial or secondary investigations and respond to online and phone support requests Troubleshoot technical issues and guide issue escalation with Red Hat and customer teams Provide advice and guidance to customers about their current and future use of Red Hat's offerings Perform technical reviews and share knowledge … to proactively identify and prevent issues Manage customer cases and maintain clear and concise case and customer documentation; craft customer engagement plans Build a sense of trust with customers and serve as their advocate within Red Hat Engage with Red Hat Engineering teams to help develop solutions More ❯

of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France … Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. NET-A-PORTER are now seeking an exceptional Site Trading Manager to join the … Director, we are looking for an exceptional Site Trading Manager to lead and define innovative trading strategies that maximise our business tools, elevate the customer experience, and drive commercial performance. This role is a significant step up for experienced Trading Managers looking to make a strategic impact. You More ❯

you will be responsible for identifying and executing on opportunities to build high-impact solutions and features for our document printing product that meet customer needs and drive business growth. We are looking for a dynamic, entrepreneurial product manager who is passionate about solving complex and ambiguous problems, and … explain the impact of product features on the strategic value, useability and performance of the document printing product. - Manage prioritization and trade-offs among customer experience, scope, and time to market. - Manage product planning and development through day-to-day collaboration and decision making with a cross-functional … team including engineers, designers, and business development partner teams. - Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture. - Define and analyzes metrics that measure and benchmark product success. - Identify trends More ❯

professionally directed and data driven function that maximises sustainable and proven value for customers, employees and Civica. The VP will lead teams focused on customer implementation, consulting, and other software-related services, ensuring a seamless experience for clients and driving shorter time to value cycles. You will work … closely with peers to align software services with company goals, leveraging innovation, operational excellence, and customer insights to ensure continued business growth and market leadership. Your teams will deliver high value implementation services and solutions that exceed customer expectations, collaborating with leaders across functions such as Sales, Support … methodologies, and frameworks for the delivery of software services across a variety of international markets. Ensure the services portfolio is continuously improved to meet customer needs, industry trends, and new technological advancements. Partner with the senior leadership team to set goals for the software services function, aligning with broader More ❯

fast-paced business environment, London companies need more than just basic software solutions-they need integrated, powerful, and scalable systems that streamline operations, improve customer relations, and boost profitability. At Nizi Solutions UK, we specialize in providing advanced ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software … date information. Improved efficiency: Automate routine tasks to reduce manual errors. Scalability: Easily adapt and grow as your business expands. What Is CRM Software? Customer Relationship Management (CRM) software is designed to enhance customer interactions by organizing customer data, sales activities, and support services . It helps … businesses: Enhance customer experience: Personalize interactions and build stronger relationships. Boost sales performance: Track leads and streamline sales processes for higher conversions. Increase customer retention: Deliver exceptional customer service and support. The Benefits of ERP & CRM Integration Imagine the power of combining ERP and CRM in More ❯

This will include the following: Design, develop and support content creation. Educate clients on best practice using the Employment Hero & KeyPay platform. Respond to customer communications and queries during the implementation within SLA. Manage a portfolio of clients concurrently and ensure they have a successful implementation journey. Work closely … with clients who may need more support in understanding the platform and troubleshooting issues. Build strong working relationships with fellow Customer Experience (CX) team members and external teams to continuously drive improvement in what we do and how we do it. Ensure the data in our business management … The EH Way - operating with focus, agility, and an obsession with impact. For this role, you'll also bring: 3-5 years of training experience, both client facing and processing. A knowledge of current legislative payroll requirements pertinent to country being implemented. Creation and maintenance of learning content to More ❯

looking for someone with strong analytical skills, as well as effective communication skills, to realize the rapid growth of our logistics network with best customer experience possible. More Information (Japanese Only) Department: Last Mile(AMZL) Job:Business Planning Location:Tokyo Office Key job responsibilities - Dive deep into business … growth opportunity. - Execution of metric planning. - Bachelor's degree or equivalent - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Business level English - 2+ years of driving process improvements … experience - Business level Japanese - Knowledge of SQL - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and More ❯

run the analysis for any tests, using our in-house system and mentor others. Product Analytics at Viator is about finding opportunities to improve customer experience, this is through many aspects but would include Funnel, Feature and Cohort Analysis. It's also about Realising those opportunities, working with … to drive, you will play a key role in creating reporting, analytics and insight views, that help the team to understand the product, the customer and commercial performance, whilst guiding others to do the same. Talking about the customer, we're not just talking about one group, so … segmentation, cohorts and customer understanding are at the heart of the role. What You'll bring to the team: Significant Experience in a related analytical role, (ideal background may include Product Analyst, Data Science - Product, CRO, Digital Analytics, or Experimentation Analyst) Education: Bachelor's Degree in an analytical More ❯

driven ethos, offering customers financial solutions that align with their values. The Role We are seeking a Sales Support Specialist, ideally with mortgage industry experience, who is eager to pivot into Islamic Finance. This is a unique opportunity to join a pioneering financial services provider in the Islamic finance … sector. The ideal candidate will combine an understanding of the mortgage market with a natural flair for customer service, and a genuine passion for delivering Shariah-compliant home finance to our customers. As part of our team, you will be the first point of contact for StrideUp customers. You … ll be using phone, email and webchat to nurture enquiries and guide our customers through their application journey, ensuring a seamless and values-aligned customer experience. Key Responsibilities Customer Communication & Engagement - Be the Voice of StrideUp Engage customers via Webchat, email, and inbound inquiries , ensuring quick and professional More ❯

Customer Success Manager – PropTech SaaS Location: London (Hybrid: 2 days in-office, 3 days remote) Salary: £45,000 - £50,000 Join a Leading PropTech Innovator! Are you a proactive and customer-focused professional looking to make an impact in the fast-growing PropTech sector? This is your chance … to join a market-leading SaaS company that’s transforming the property industry. As a Customer Success Manager , you’ll play a key role in helping property businesses get the most out of cutting-edge technology, ensuring they achieve their goals and drive long-term success. What You’ll … Be Doing: Own the Customer Journey – Guide clients through onboarding, training, and ongoing support, ensuring they get maximum value from the platform. Be a Strategic Partner – Proactively engage with clients, understand their business needs, and provide tailored solutions to help them thrive. Drive Retention & Growth – Identify opportunities to expand More ❯

Customer Success Manager – PropTech SaaS Location: London (Hybrid: 2 days in-office, 3 days remote) Salary: £45,000 - £50,000 Join a Leading PropTech Innovator! Are you a proactive and customer-focused professional looking to make an impact in the fast-growing PropTech sector? This is your chance … to join a market-leading SaaS company that’s transforming the property industry. As a Customer Success Manager , you’ll play a key role in helping property businesses get the most out of cutting-edge technology, ensuring they achieve their goals and drive long-term success. What You’ll … Be Doing: Own the Customer Journey – Guide clients through onboarding, training, and ongoing support, ensuring they get maximum value from the platform. Be a Strategic Partner – Proactively engage with clients, understand their business needs, and provide tailored solutions to help them thrive. Drive Retention & Growth – Identify opportunities to expand More ❯

Job Summary The Business Development Executive is responsible for developing Microsoft-related sales opportunities within the allocated sales territory or customer accounts. Microsoft services and deliverables are not all direct revenue-generating; the terms "customer" and "prospect" are expanded to include both revenue and non-revenue generating Microsoft … marketing activities for Microsoft services and will manage the "pipeline" of prospective customers to assure full utilization of resources and continual expansion of the customer base. The Business Development Executive will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to … assure the customer's expectations are reasonable, that deliverables are within the capabilities of the organization, and that ongoing relations with the customer are continually expanding and improving. The successful candidate will ideally be experienced in selling and promoting Microsoft Consultancy or Services and will be based from More ❯

Job Summary The Business Development Executive is responsible for developing Microsoft-related sales opportunities within the allocated sales territory or customer accounts. Microsoft services and deliverables are not all direct revenue-generating; the terms "customer" and "prospect" are expanded to include both revenue and non-revenue generating Microsoft … marketing activities for Microsoft services and will manage the "pipeline" of prospective customers to assure full utilization of resources and continual expansion of the customer base. The Business Development Executive will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to … assure the customer's expectations are reasonable, that deliverables are within the capabilities of the organization, and that ongoing relations with the customer are continually expanding and improving. The successful candidate will ideally be experienced in selling and promoting Microsoft Consultancy or Services and will be based from More ❯

travel packages to America and Canada. You must develop a strong portfolio of clients that will book with you yearly. You must manage the customer experience, understanding their needs and providing an outstanding level of customer service and product expertise. The great news about the role is … my client regularly arranges for staff to travel to various regions of America, allowing you to experience what you create daily for your clients and learn about the destinations you sell. To apply for the role, you must have a successful career in travel sales behind you, including great … experience of selling long haul tailor-made holidays. Sales Consultant Key Responsibilities: Taking enquiries through various channels, listening to your customer's needs, and using your extensive travel knowledge to tailor-make a variety of exciting trips. Suggesting potential itineraries and products, offering a full travel service to More ❯

built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute … delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the … presence within the UK. This role focuses on securing net new customers, developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding More ❯

built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute … delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the … presence within the UK. This role focuses on securing net new customers, developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding More ❯

with precision. Job Description Your Career The Senior Director, Global Support EMEA will lead the Network Security support organisation as part of the Global Customer Services (GCS) organization. The position encompasses the leadership, operational excellence and transformation of our support teams across all support service offerings. Additional areas of … focus include partner management and forging deep, collaborative relationships with field and sales leadership, strong engineering engagement as well as delivering a unified customer experience with peers in the Professional services and Customer Success organisations. The EMEA Support Senior Director will use enterprise technical support industry best … KPIs, operational health, process improvement, adoption and implementation, and more. Key areas of process management oversight include: case management, knowledge management, measuring and reporting customer health and satisfaction, data quality and integrity, product feedback loop, compliance, etc. Your Impact Drive an operational rigour that meets the needs and requirements More ❯