501 to 525 of 922 Customer Experience Jobs in England

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight to analyse service ...

about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms. Responsibilities Create outstanding customer experience, and help developers write better code faster Troubleshoot complex distributed systems running on both bare metal and hypervisors Participate in code reviews … evaluate and improve our own delivery processes within the team Evolve critical, foundational systems to provide next generation features at scale Minimum Qualifications Advanced experience with programming languages (Go, Python, Ruby, Bash) and a passion for designing and building reliable systems Strong sense of ownership and integrity demonstrated through ...

seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong … background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Description Are you passionate about building exceptional customer experiences and shaping the future of software engineering? We're looking for a Senior Software Engineer to join our Customer Portal team and play a key role in designing, building, and scaling modern customer-facing applications. In this hands … making a real impact on both products and people, we'd love to hear from you. Responsibilities Design, develop, and deliver complex features across customer-facing web applications and supporting services. Lead technical delivery of key initiatives from concept through production deployment. Drive architectural decisions that improve scalability, maintainability ...

This is a Technical Customer Support role, helping customers diagnose, troubleshoot and resolve technical issues with network connectivity, cellular IoT devices and satellite hardware. This is not a standard password reset helpdesk role; you will actively dig into complex hardware, firmware, and network configurations to deliver excellent customer … cellular SIM cards and data plans. Testing & Replication Replicate reported hardware or software issues in the test lab to identify bugs or configuration errors. Customer Experience SLA compliance Manage the ticket queue effectively to provide first class response times Clear Communication Translate complex technical concepts into clear, easy ...

coach role for a hands‐on marketing leader who thrives in a growth‐stage environment. You will work closely with Sales, RevOps, Product, and Customer Experience teams to define how marketing drives growth at Seqera. This is not a “set strategy and delegate” role. We are looking … time. Balance short‐term pipeline needs with long‐term growth investments. Optimize website and email programs – Lead website strategy, conversion rate optimization, and user experience improvements. Build sophisticated email nurture programs and marketing automation that support both high‐velocity deals and long‐cycle enterprise opportunities. Own events ...

directly with strategic enterprise customers to bridge the gap between complex technical solutions and overarching business outcomes. The FDE acts as a highly technical, customer-facing architect who ensures successful implementation, deep product adoption, and proactive churn prevention by maximizing the platform's value within the client's unique … facilitate high-level, peer-to-peer alignment and unblock technical escalations. Drive Value Realization: Map technical milestones and system outputs directly to the customer's original business success criteria, providing concrete data and technical narratives for Quarterly Business Reviews (QBRs). Leverage Customer Success Telemetry: Continuously monitor real ...

environments Working with SQL databases and supporting business applications Maintaining system security, patching and backups Contributing towards infrastructure and technology projects Delivering an excellent customer experience to internal users We'd like to hear from people with experience of: IT Support IT Engineer Desktop Support Infrastructure Support … same, with exposure to project work, infrastructure improvements and support across a nationwide operation. It's an opportunity to broaden your technical experience while working within a friendly and collaborative IT team. ...

solutions for the hospitality industry. This is an exciting opportunity to lead a high-performing field sales team, helping restaurants streamline their operations, enhance customer experiences and drive business growth through innovative technology. As a Field Sales Manager, you'll play a key role in developing, coaching and inspiring … team of Field Account Executives, supporting them to deliver exceptional customer experiences while achieving ambitious sales targets. Working closely with cross-functional teams, you'll help drive business growth, expand market presence and contribute to the continued success of a rapidly growing organisation. Key Responsibilities as a Field Sales ...

solutions for the hospitality industry. This is an exciting opportunity to lead a high-performing field sales team, helping restaurants streamline their operations, enhance customer experiences and drive business growth through innovative technology. As a Field Sales Manager, you'll play a key role in developing, coaching and inspiring … team of Field Account Executives, supporting them to deliver exceptional customer experiences while achieving ambitious sales targets. Working closely with cross-functional teams, you'll help drive business growth, expand market presence and contribute to the continued success of a rapidly growing organisation. Key Responsibilities as a Field Sales ...

company 90% of UK patients can reach an 01Health–affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98★ customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist … differing provider segments - creating the clarity, ownership, and handovers that turn good teams into great ones. Drive with data: Translate funnel analytics and customer segmentation into concrete strategy - and then execute Build the machine: Hire, onboard, and performance-manage a world-class team. Coach them to raise ...

have already been involved in recent LGR activity, particularly during the early-stage conversations and proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading … through to implementation in line with programme objectives. You will take ownership of delivery across key areas such as systems, finance, procurement, relationships or customer experience, ensuring that plans, milestones and dependencies are clearly defined and actively managed. Working closely with senior stakeholders, you will bring structure, pace ...

have already been involved in recent LGR activity, particularly during the early-stage conversations and proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading … through to implementation in line with programme objectives. You will take ownership of delivery across key areas such as systems, finance, procurement, relationships or customer experience, ensuring that plans, milestones and dependencies are clearly defined and actively managed. Working closely with senior stakeholders, you will bring structure, pace ...

part in expanding market presence, developing new partnerships and driving the continued success of high-quality apprenticeship assessment services. If you have experience working with training providers, employers, Awarding Organisations or End-Point Assessment Organisations (EPAOs), this could be the perfect opportunity to take the next step in your … career. Location: Didcot, Oxfordshire (with UK-wide travel) Salary: £40,000 - £44,000 per annum The ideal candidate will: Have proven experience in sales, business development or commercial growth at management level Have experience within the apprenticeship, further education or skills sector Have knowledge of Apprenticeship Assessment (formerly ...

reporting, identifying and implementing enhancements to tooling, workflows, and data validation mechanisms Maintain detailed records of configuration activity and collaborate with technical, service, and customer teams to ensure right-first-time data entry, regular data updates, and high-quality technical documentation Ensure CMDB practices support operational resilience, regulatory requirements … feedback sessions with technical, service, and executive stakeholders, providing guidance and challenging teams to improve configuration discipline Identify and deliver opportunities to enhance customer experience and service quality through improved technical data, proactive issue resolution, and support for new or enhanced products and services Behavioural Competencies – Organisational & Behavioural ...

consumed across the business. You’ll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We’re particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You’ll thrive if you’re a player-coach — comfortable being hands-on while setting direction and mentoring others. You’ll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third‐party ...

consumed across the business. You’ll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We’re particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You’ll thrive if you’re a player-coach — comfortable being hands-on while setting direction and mentoring others. You’ll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third‐party ...

consumed across the business. You’ll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We’re particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You’ll thrive if you’re a player-coach — comfortable being hands-on while setting direction and mentoring others. You’ll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third‐party ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

consumed across the business. You'll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We're particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You'll thrive if you're a player-coach — comfortable being hands-on while setting direction and mentoring others. You'll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third-party ...

Capgemini is seeking a CX Transformation Senior Consultant to drive and support digital transformation initiatives for clients in the UK. You will assess current processes and technologies, design and implement complex CX solutions, and lead cross-functional teams to improve customer experience and operational efficiency. You will present ...

Developing cloud-based applications and serverless automations Creating internal tools, dashboards and portals for operational teams Building AI-powered workflows and automation systems Developing customer-facing e-commerce features and web applications Supporting technology projects across both the Batch'd and Vyve brands Creating reporting and business intelligence solutions … multiple platforms Researching and implementing new technologies that improve business performance Key Responsibilities Design, develop and maintain software solutions that improve business efficiency and customer experience Build and maintain API integrations, webhooks and automation workflows Develop cloud-based applications, services and serverless functions Use modern AI-assisted development ...

Developing cloud-based applications and serverless automations Creating internal tools, dashboards and portals for operational teams Building AI-powered workflows and automation systems Developing customer-facing e-commerce features and web applications Supporting technology projects across both the Batch'd and Vyve brands Creating reporting and business intelligence solutions … multiple platforms Researching and implementing new technologies that improve business performance Key Responsibilities Design, develop and maintain software solutions that improve business efficiency and customer experience Build and maintain API integrations, webhooks and automation workflows Develop cloud-based applications, services and serverless functions Use modern AI-assisted development ...

just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … giving teams the insight they need to keep systems healthy.**Who you are*** You’ll help design and build our platforms, always keeping the customer experience in mind. Don’t worry you’ll be supported by more experienced engineers as you grow.* You’ll learn ...

+ Extensive Benefits Package + Training & Development + Progression Opportunities Are you a CWNA-qualified Network Engineer with Wi-Fi surveying experience, looking to become the first engineer in a growing region for an award-winning connectivity consultancy, where you'll have the opportunity to develop your technical expertise … company's continued expansion? This is an excellent opportunity to join a highly respected connectivity and wireless solutions provider operating in complex and challenging customer environments. In this role, you'll split your time between delivering Wi-Fi surveys and providing 3rd Line NOC support. You'll be responsible ...