501 to 525 of 634 Customer Experience Jobs in England

Senior Insight Analyst Stockport (Hybrid - 2x Days a Week) £40,000 - £50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you'll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

readable, and accessible content that enhances our customers' digital experiences. Utilise your knowledge of conversational design to create engaging dialogue flows for AI-driven customer interactions. Stay updated with industry trends, particularly in banking and AI, to inform content strategies and enhance user engagement. Develop empathy for our customers … content expert in an agile environment, ensuring alignment with product teams. Strategically evolve our conversations and identify opportunities to link them to other customer experiences. Share your expertise to help shape our overall design approach and contribute to a cohesive narrative. Maintain consistency in customer interactions across various ...

analysis that directly influences digital, marketing and product decisions in a dynamic environment. The role requires strong SQL and advanced analytics capability, commercial modelling experience, and the confidence to proactively support senior stakeholders with clear, well-reasoned insight. You will lead ad hoc, deep dive player analysis to uncover … commercial opportunities and risks. You will support optimisation of digital journeys and customer experiences across multiple touchpoints. You will build and evaluate commercial models for new products, features and initiatives. You will assess financial impact across the customer portfolio, including upside and unintended consequences. You will support test ...

engineer secure, scalable, and ethical AI applications. This role empowers you to bring end to end AI ecosystems to life-accelerating delivery, enhancing customer experiences, strengthening operational resilience, and helping organisations realise the full potential of an AI enabled future. Key Responsibilities Build and ship production ready AI/… partnering closely with data scientists to productionize models and integrate them seamlessly into applications and enterprise workflows Your Profile Essential Skills/Knowledge/Experience AI Engineer (5 to 12 Years) Hands-on experience with GenAI, Gemini or Open source LLMs, Train, finetune and Onboard new LLMs Experience ...

multitude of directions. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication … impact. Your Career: As an 1st Line Application Support Analyst at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support ...

industry expertise with cutting-edge engineering. It partners closely with clients to design, build, and run innovative software solutions that drive business growth, improve customer experiences, and create lasting value. Known for its agile mindset, collaborative culture, and strong focus on people, Endava works across sectors such as financial … engaging and inspiring clients on the art of the possible to help them achieve transformational outcomes. Candidates with distinct proposition development skills and experience would be perfect for this role, crafting interesting ways to differentiate and win. You will join a strong, high-performing global alliances function that shares ...

VIQU have partnered with a leading provider of software solutions across higher education, conferencing, and events helping organisations streamline operations, enhance customer experiences, and operate more efficiently. This is a pivotal role within their internal technical delivery function, responsible for integrations, reporting, data migrations, infrastructure, and advanced technical support. … they invest in platform modernisation and growth, this team sits at the intersection of customer delivery and product evolution. You'll act as a player-manager leading a small distributed team while remaining hands-on in technical delivery. Essential Skills & Experience Strong SQL skills (complex queries, troubleshooting, data ...

mobile solutions. The individual will lead distributed teams, including offshore engineers, while collaborating closely with Product, Architecture, and Backend teams. The app supports key customer journeys including search and purchase, management, account access, and different experiences. This role plays a critical part in shaping the technical direction and delivering … seamless digital customer experiences. Qualifications Strong experience in Android development using Kotlin, Java, Android SDK, and Jetpack Proven experience operating as a Technical Lead or senior engineer with architectural responsibilities Deep understanding of mobile architecture patterns (e.g. MVVM, Clean Architecture, modularisation) Experience designing and integrating with ...

thereby ensuring consistent high-quality execution across all engagements and meeting margin expectations. Collaborating effectively with other offerings to deliver a consistent, full-stack experience for the account when needed, ensuring coordinated communication and clear ownership across all product deliverables from delivery through maintenance. Carrying responsibility for on-account … client. Primary KPIs TCV (<5Mn) Revenue Contract Margin Operational and Delivery Excellence Scope, SLAs, audits, risks, service governance/timely reviews with customer, etc. Productivity: On-time, great quality, within budget, LPI, right shoring, proactive rotation of talent, automation, lean, adherence to DXC standard tools, architecture, etc. Operational Excellence ...

Hammersmith [onsite 5 days] Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy … communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal ...

Introduction Join a major UK-facing organisation on a large-scale transformation journey, where data and AI are central to shaping future customer experiences. This role plays a key part in driving smarter decisions and delivering meaningful impact at scale. What You’ll Be Doing: Own and manage … service analytics, training and user engagement initiatives Coordinate internal teams and third-party partners to ensure efficient and effective delivery Main Skills Needed: Strong experience in product ownership and delivery within data, analytics or AI environments Confident working with agile or hybrid delivery methodologies Hands-on experience with ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders. Collaborating with technical and delivery teams to scope and propose … with C‐suite decision‐makers. A consultative mindset and a passion for problem‐solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery. Exposure to industries undergoing digital modernisation. ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders . Collaborating with technical and delivery teams to scope … with C-suite decision-makers. A consultative mindset and a passion for problem-solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery . Exposure to industries undergoing digital ...

international clients. With sustained growth, an exceptional client portfolio, and a people first culture, we combine technical excellence with a commitment to outstanding customer experience. As we evolve our security posture i nternally and for clients, this role is critical for shaping and delivering a mature, modern cyber practice. … perform investigations, and drive containment actions. Analyse vulnerabilities, confirm exploitability, and ensure fixes are deployed. Review firewall rules, email security controls, and endpoint configurations. Experience: Proven experience in a security leadership or senior security operations role ideally within an MSP or high-variability environment. Demonstrable success delivering real ...

their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Pay Rate: Competitive End Date: 31/12/2026 Hybrid: 3 days on site (Crewe) Working Pattern: 35 hours per week … date with patches and upgrades. What We're Looking For: To excel in this role, you should possess: Intermediate technical problem-solving skills and experience in an enterprise environment. Experience with Microsoft Windows 10/11 is essential for this position. A solid background in incident management ...

their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Pay Rate: Competitive End Date: 31/12/2026 Hybrid: 3 days on site (Crewe) Working Pattern: 35 hours per week … date with patches and upgrades. What We're Looking For: To excel in this role, you should possess: Intermediate technical problem-solving skills and experience in an enterprise environment. Experience with Microsoft Windows 10/11 is essential for this position. A solid background in incident management ...

global insurers. This is a high profile, disruptive technology within a massive, fast growing industry. Our technology stack is the following (similar languages/experience will also be considered): .Net Core/.Net Framework C# & VB JavaScript/jQuery MySQL AWS (EC2, RDS, S3, VPC etc.) Azure DevOps (knowledge … beneficial) In addition, we are an SME with development culture to reflect this, we're interested in the soft skills to compliment your development experience: Object Oriented Programming, SOLID, REST API Source Control Debugging Clean code Problem solving Communication Qualifications Proficiency in Full-Stack Development, with a focus ...

Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology … Engineering, Content and Comms, Project Management, Data Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months ...

Requirement: Minimum 2 days in office Duration of Assignment: 6 months The Role Candidate will lead the development of core data products that enhance customer understanding, improve customer experiences, optimise marketing effectiveness, and support data monetisation. Working within Sainsbury's evolving data and personalisation landscape, the role drives … demand is mostly on hold until critical parts of the BI Hub proposals are complete. Your Profile Essential Skills/Knowledge/Experience People & Leadership: Strong leader with excellent interpersonal skills, able to inspire teams and create alignment across diverse stakeholders. Product Expertise: Experienced in agile delivery, product strategy ...

Major Recruitment Oldbury are delighted to be exclusively recruiting for our corporate client on the outskirts of Quinton who are seeking an experience E-Commerce Manager to join their marketing team. Hours of work are Monday to Friday 9am to 5.30pm and hybrid options are available once successful probation … effective campaigns across all digital channels, aligned with commercial objectives. • Manage and optimise website trading performance, including traffic, conversion rate, average order value and customer experience. • Use data and analytics to identify opportunities for improvement, and take timely, commercially focused action to optimise performance across websites, campaigns and customer ...

governance, and scalable foundations. They operate in a fast‐paced, product‐led environment where accurate product data is essential for operations, supply chain, and customer experience. You will join a collaborative technology and operations community that is modernising how data flows across the organisation. The Role As Head … migration, and operational change. Manage day‐to‐day master data operations and seasonal readiness to ensure smooth product launches. Your Skills and Experience Strong experience leading data, master data, or ERP‐focused data functions. Experienced managing, or being heavily involved in ERP transformation/implementation projects. Expertise with ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions ...

strong focus on data led decision making. Operating with a community driven mindset, they place analytics at the centre of product development and customer experience. The organisation runs lean, values autonomy, and invests in modern data platforms to enable teams to build quickly and effectively. The Role … science and analytics stakeholders to enable self serve analytics Take ownership of core data assets and help rebuild central analytics capability Your Skills and Experience Strong commercial experience using SQL to build and optimise data models Proven capability in dimensional data modelling, ideally using Kimball principles Hands ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for an ICT Support Engineer to join us on that journey. This role is about more than … just day-to-day responsibilities, it's about delivering reliable ICT services that empower store operations and enhance the customer experience. We've officially made the move to our new office in the heart of Swindon and couldn't be more excited. Our brand-new sustainable office ...