676 to 700 of 1,534 Customer Experience Jobs in England

starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We … offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and … our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming More ❯

website performance optimisation for Arsenal.Direct, our official online store. This role will play a critical part in driving data-informed decisions across the e-commerce team, helping to shape customer experience, marketing performance, and commercial effectiveness. The ideal candidate will be detail-oriented, commercially aware, and confident communicating insights to stakeholders at all levels. Who we are We … campaign results Deliver insightful commentary - you'll provideinsightful commentary to accompany reporting, with clear identification of over/underperformance and actionable recommendations Site analysis - you willanalyse on-site behaviour, customer funnels, and content performance to surface opportunities for improvement andconduct deep dives into specific journeys or segments to propose growth initiatives Present your findings - you will attend regular trading … team - you'll work closely withwith marketing, CRM, and content teams to assess the performance of cross-channel campaigns and site initiatives What we are looking for Digital analytics experience - you will have experience and expertise in a Digital or Ecommerce analytics role either at an agency or in-house Proficiency with key systems and tools - you're More ❯

driven decisions, and agile financial leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support … financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet … both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends. - Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions. - Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models More ❯

delivery of effective training solutions in line with the BT Group's learning strategy. • Assists relationships across both internal and external resources, ensuring training interventions align to both learner experience and business needs • Driving Quality Assurance to ensure all components of a programme are delivered to relevant standards, establishing actions to provide further support What you'll be doing … solutions in line with BT's learning strategy. Identify areas to use innovation and digital technologies for new products of work and then deliver the appropriate training Skill and Experience • Business insight - You apply your knowledge of the unique environment in which our business operates to ensure that our training uses business insight to enhance skills. Managing finance goals … a quality learning experience. You organise the right resources to maximise operational performance and add value, escalating requirements in non-standard situations to maintain exceptional results and service. Mandatory: • Experience of training content creation and delivery • Developed learning to improve customer outcomes and colleague skill levels • Developed an internal network of strong working relationships you can call on More ❯

realizing their full potential through the strength of Zilliz. What you will do: Proactively prospecting for new customers via email, social media, cold-calling and events Collaborating with Marketing, Customer Success and SDRs to generate sales pipeline Fielding inbound leads to qualify and create qualified opportunities Using a solution selling approach to help customers identify, quantify and address their … business problems with Zilliz' value proposition Orchestrating and working with teams to provide the optimal customer experience Leveraging the MEDDIC sales methodology to manage the sales process Engaging existing customers to drive product adoption and identify new growth strategies Successfully negotiating and closing complex enterprise sales deals Evangelizing the value of Zilliz and key differentiators to help customers … ability to persevere and recover quickly from setbacks with a never give up attitude A passion for open-source and AI/ML products 5+ years of total sales experience in SaaS/PaaS or Big Data companies You have previously worked in an early-stage company and know how to navigate within a fast-growing organization Consistent track More ❯

software house and be guided by some of the brightest minds in this field. On a daily basis, you will be working as a Pre-Sales advisor, supporting in Customer Success, while working closely with R&D and Engineering Location: You can choose to be based from Central London or Cambridge 3 days in office/2 days remote … a STEM, Humanities or Law related discipline At least AAB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Outstanding customer-facing skills with a sales spark A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part … Pre-Sales Engineer/Product Associate You will be the main point of contact and liaise with clients, and internal teams through the pre-sales stage Understand early-stage customer requirements and support in building a customised solution in meeting their needs Support the Account Executives & Customer Success Managers Liaise closely with R&D and Engineering teams What More ❯

and brand strategy Manage marketplace pricing, promotions, and product ranges to maximise sales while maintaining brand integrity Own marketplace forecasting, trading performance, and profit analysis Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership Ensure all product listings are accurate, optimised, and compliant with platform requirements Collaborate with internal teams (inventory … operations, customer service) to deliver seamless customer experience and high service levels Manage operational processes including A+ content, chargebacks, brand registry, and performance scorecards Manage and develop the Marketplace Executive, setting clear objectives and supporting professional growth Build a results-driven culture focused on accountability, continuous improvement, and commercial excellence Oversee the creation and optimisation of product … marketplace platforms Stay informed of changing marketplace policies and category guidelines Proactively resolve account issues or suspensions in collaboration with platform support teams Key Requirements: Minimum of 3 years' experience in a marketplace or eCommerce trading role, with practical knowledge of platforms such as AmazonandeBay Proven commercial acumen with a strong analytical approach, consistently delivering profitable revenue growth Proficient More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … DevOps mentality - meaning that you don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero We believe every engineer should have a fundamental understanding of development, infrastructure, and … consultants and provide a healthy self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience in Java plus more than one widely used language type i.e. Python, C#, TypeScript etc Experience working at a Technical Lead level Experience acting as a trusted More ❯

We are looking to hire a Principal Product Manager with deep experience in building and scaling SaaS products for global enterprise customers. The ideal candidate will have a proven track record of owning products that generate millions in revenue and will have deep expertise in understanding the needs of large, complex organizations. This role requires strong leadership, strategic vision … suited for a leader who thrives in fast-paced environments with high expectations and a bias for action. We're looking for someone who is passionate about delivering exceptional customer experiences, understands the importance of speed and urgency, and knows how to scale enterprise-level solutions across global markets. What you will do : Product Strategy & Vision: Develop and execute … with the company's strategic objectives and the needs of large, global enterprise customers. End-to-End Product Ownership: Take full ownership of the product lifecycle, from ideation and customer validation, through development and delivery, to scaling globally with millions of users and significant revenue impact. Enterprise Customer Focus: Engage deeply with global enterprise customers to understand their More ❯

Account Manager, Commercial (German Speaking) London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. … Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven … quarter You'll partner with a CSM and SE to ensure the long term success of your book Fluent in English and German (spoken and written) 2-3 years experience in a B2B closing role 2+ years of SaaS experience Ability to discover pain and articulate potential solutions Ability to accurately qualify opportunities Ability to do light demos More ❯

help build industry-leading LLM-based conversational technologies that customers love. Our mission is to push the envelope in LLMs for Alexa, in order to provide the best-possible customer experience for our customers. BASIC QUALIFICATIONS PhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research … experience with a strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (Python, Java, etc ). Excellent written and spoken communication … skills. PREFERRED QUALIFICATIONS 10+ years of experience building and deploying innovative NLP solutions at scale. Expert level skills focusing on Large-language-Models. Demonstrated Experience in training LLMs through PT, SFT, and LHF backed by top-tier publications. Published research work in academic conferences or industry circles in NLP top tier conferences. Experience delivering complex end-to More ❯

help build industry-leading LLM-based conversational technologies that customers love. Our mission is to push the envelope in LLMs for Alexa, in order to provide the best-possible customer experience for our customers. BASIC QUALIFICATIONS PhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research … experience with a strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (Python, Java, etc ). Excellent written and spoken communication … skills. PREFERRED QUALIFICATIONS 10+ years of experience building and deploying innovative NLP solutions at scale. Expert level skills focusing on Large-language-Models. Demonstrated Experience in training LLMs through PT, SFT, and LHF backed by top-tier publications. Published research work in academic conferences or industry circles in NLP top tier conferences. Experience delivering complex end-to More ❯

hand with key stakeholders to shape strategies that fuel sustainable growth. Your day-to-day responsibilities will see you evaluating new investment opportunities in brand development, platform enhancements, and customer experience innovations. Partner with Technology and Marketing teams to develop long-term strategies that drive digital growth across eCommerce and retail technology channels. Evaluate digital pricing structures, promotional … on technology investments. Provide financial input into brand development and digital roadmap planning, ensuring all initiatives are grounded in commercial reality. Maintain comprehensive insight into trading performance by analysing customer behaviour analytics, channel metrics, and shifts in the competitive landscape. Influence strategic decisions by delivering compelling commercial insights that align with evolving technology trends and customer needs. Build More ❯

hand with key stakeholders to shape strategies that fuel sustainable growth. Your day-to-day responsibilities will see you evaluating new investment opportunities in brand development, platform enhancements, and customer experience innovations. Partner with Technology and Marketing teams to develop long-term strategies that drive digital growth across eCommerce and retail technology channels. Evaluate digital pricing structures, promotional … on technology investments. Provide financial input into brand development and digital roadmap planning, ensuring all initiatives are grounded in commercial reality. Maintain comprehensive insight into trading performance by analysing customer behaviour analytics, channel metrics, and shifts in the competitive landscape. Influence strategic decisions by delivering compelling commercial insights that align with evolving technology trends and customer needs. Build More ❯

thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our … stores in Newcastle, Glasgow, Manchester, London and Milan. At END., we're rethinking retail. 2025 is a pivotal year for us, with major initiatives underway to elevate our omnichannel customer experience. We're looking for a proactive, commercially minded Product Manager who understands modern retail and can help us connect with customers, maximise business value, and deliver seamless digital … journeys. Join us to shape the future of fashion retail. What you'll be doing: Key responsibilities Own product discovery across web and mobile app, identifying opportunities that drive customer and business value. Collaborate with the Head of Digital Experience to shape and deliver the product roadmap. Understand and communicate customer needs and business goals across teams. More ❯

Contract Senior Project Manager – Change & Transformation Location: London Engagement Type: Contract (Inside IR35) or Fixed-Term Rate and Duration: 6 Months – Rate depending on experience Overview We’re supporting a global Fintech business as they deliver a major business transformation programme. They’re looking to bring in an experienced Senior Project Manager to lead high-impact change initiatives focused … on improving operations, customer experience, technology, and internal capabilities. This role will lead projects across teams and functions, supporting process change and system improvements. Role & Responsibilities Lead the end-to-end delivery of cross-functional change projects aligned to the wider business transformation strategy Own project planning, scope, timelines, and benefits tracking across multiple workstreams Deliver initiatives focused … and internal delivery teams to ensure alignment between business needs and tech solutions Contribute to ongoing improvements in project delivery frameworks, tooling, and collaboration across the transformation portfolio Skills & Experience Strong track record of delivering business change and transformation projects, ideally in tech-enabled environment Experience leading change across operational, commercial, or customer-facing teams with tech More ❯

scaling the end-to-end implementation of this market-leading solution. Finova Apprivo 2 is a powerful, configurable digital banking engine designed to support lending, deposits, onboarding, and full customer lifecycle management—ideal for institutions aiming to modernise their core operations. This is a strategic opportunity to take full ownership of one of the most important technology initiatives within … of your role will be building and mentoring high-performing engineering teams, fostering a culture of agility, accountability, and innovation. This role requires someone with deep technical and leadership experience in financial services, particularly with complex software delivery. A solid understanding of Finova/Apprivo 2 or similar core banking platforms is essential, along with expertise in financial product … and mentor multidisciplinary engineering teams across software, QA, platform, and data engineering. Promote best practices in software development, security, and risk governance. Candidate Profile 8+ years of engineering leadership experience, ideally in financial services or banking environments. Proven track record of successfully delivering large Finova/Apprivo 2 implementations or similar platforms. Deep understanding of cloud-native architecture, CI More ❯

Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and … the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor … people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a More ❯

Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and … the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor … people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a More ❯

a highly critical service in c ollaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of … We believe the perfect candidate isn't interested in just what we're building right now, but wants to understand where we're going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring/SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: o AWS Serverless and serverless-supported languages o DB (ex, Postgresql, CocroachDB) o Streaming More ❯

+ Field-Based (North of England) Salary: Up to 32,000 + Bonus (OTE 40,000 P/A) Role Type: Permanent Are you a budding sales-person with experience or background in telesales, customer service, or a sales support team? Stafflex have a great opportunity for you to get out on the road and sell directly to … to offer advice, demonstrate products, and maintain ongoing contact Proactively identify and follow up on new business opportunities Work closely with internal support team to ensure consistent and seamless customer experience Occasional assistance with delivery or setting up of bulk/heavy equipment Keep accurate notes on activity, sales progress and client needs Key Requirements of the Role … Sales experience (either office-based or previous field experience) Confidence, curiosity and a great attitude towards learning and development Someone who enjoys talking to people, building relationships and getting stuck in Professional appearance and approach Ability to manage your own time and territory effectively UK driving license and willingness to travel extensively across the North Must live within More ❯

Hours: Monday-Friday, 8am-5pm Type: Full-time, Permanent Are you passionate about building community and delivering exceptional service with personality? Do you have professional barista experience and thrive in a role where no two days are the same? I am seeking a Community Experience Manager for a flexible workspace in West London home to a buzzing ecosystem … of creative and growing businesses. This is your opportunity to take the lead on delivering a seamless, service-driven experience, blending front-of-house operations with high-end coffee culture. About the Role This isn't just a community manager job - it's a hybrid role with real impact. You'll own the daily rhythm of the workspace and … workspace availability and pricing Coordinate with the Sales Manager to support occupancy and revenue goals Support occupier onboarding and be proactive in maintaining long-term satisfaction Front of House & Customer Experience Deliver a welcoming, professional, and friendly reception experience Ensure the front-of-house is always presentable, inviting, and brand-aligned Build strong relationships with the businesses More ❯

we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes … and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex … system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end More ❯

we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes … and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex … system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end More ❯