876 to 900 of 1,881 Customer Experience Jobs in England

growth of our Direct-to-Consumer (DTC) business. You'll work closely with internal teams, external agencies and senior stakeholders to keep our website trading smoothly, ensure best practice customer experience, and deliver against commercial targets. Strong analytical skills, attention to detail, and confidence working with data and Excel are essential, alongside the ability to plan, organise and … product merchandising, pricing and content in line with the marketing calendar and brand priorities. Analyse product performance, website traffic and conversion data to identify opportunities. Proactively review site UX, customer journeys and navigation, suggesting improvements to drive sales and reduce friction. Support website integrations and functionality with ERP systems. Collaborate with Finance and Planning teams on sales forecasting and … Lead weekly trade reporting and contribute to trading meetings with clear insights and actions. Ensure website processes and trading best practices are consistently followed across teams. Highly organised, with experience managing complex eCommerce activity across teams. Strong commercial mindset with excellent analytical and Excel skills. Confident interpreting website data to spot trading patterns and recommend actions. Clear and collaborative More ❯

Southampton (Hybrid) The Company This company is a purpose-led fintech in the consumer lending sector, helping people take control of their finances. With a focus on innovation and customer experience, they offer a dynamic work environment and opportunities for professional growth. The Role The Compliance Analyst role involves supporting the delivery of compliance monitoring, horizon scanning, operational … Maintain and update the operational risk register Provide day-to-day compliance guidance to teams across the business Collaborate on projects, policy reviews, and training initiatives Required knowledge and experience for the Compliance Analyst role: 1-3 years' experience in compliance, risk, or regulatory environments Strong organisational and analytical skills Excellent attention to detail and communication skills Proficiency More ❯

supporting our team. See our commitments here . The StoreManager Mission: As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your … team, with growth always at the forefront. How you'll drive success: You and your team will deliver exceptional customer experience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative - to ensure the customer is at the heart of all decisions You'll build brand loyalty by promoting our CRM scheme, hosting events … way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business More ❯

a simple, flexible and scalable platform. How will you add value to the OpenPayd journey? Working in a dynamic, fast-paced environment with industry-leading colleagues who have the customer experience at the forefront of their daily activities Delivering training within the department and mentoring 1st and 2nd line staff as well as new starters Conducting quality assurance … suspicious activity Working closely with the tech teams to automate the onboarding process The ideal candidate will have the following: An expert in Compliance with a comprehensive knowledge and experience within Financial Services Compliance with min of 5 AML experience In-depth knowledge of AML, CTF, and Financial Services regulations, as well as industry best practices for robust … AML Frameworks Background in CDD and ongoing assurance of complex client types and corporate structures Proven experience in the UK/EU regulated financial services sector - preferably within a fintech, challenger bank, correspondent banking, or consultancy firm. Experience working with Digital Asset service providers is beneficial The ability to self-manage, organise competing priorities effectively and meet deadlines More ❯

will have the unique opportunity to test a wide range of mobile devices and our proprietary IoT solutions in a state-of-the-art lab environment. This hands-on experience in a real-world setting will provide you with invaluable insights into product performance under diverse conditions, allowing you to contribute to our product vision and the development of … scalable solutions. Your contributions will be essential as we strive to deliver seamless customer experiences through our mobile apps and connected devices. You will collaborate closely with cross-functional teams, including developers, product managers, and operations, to identify and resolve issues, as well as to build and maintain a robust test environment that helps us deliver packages reliably to … guide drivers to deliver packages at the right place, right time, to the right person. Above all, your applications will be deployed in scale to help Amazon delivery exceed customer expectations. BASIC QUALIFICATIONS • Master's or Bachelor's degree in Computer Science, Engineering, or a related field or relevant work experience • Experience in quality assurance testing, preferably More ❯

Product Manager, Rapid Local Fulfillment Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Rapid Local Fulfillment is a program that aims to provide customers with … the program, enabling thousands of sellers across the country with sub-same-day-speeds. You will develop and manage tools to help 3P hyperlocal carrier onboarding and create rich customer experiences that unlock the full potential of the program. In this role, you will be responsible for developing a well-articulated product strategy for Rapid Local Fulfillment. You will … scale both technically and operationally and enable product innovation. You will manage evolving and complex demands, including multiple projects with dependencies on other internal teams. You will draw on customer and seller feedback, usage and operational data, and your experience leading technology businesses to set and deliver on ambitious goals for adoption, feature delivery and revenue/growth. More ❯

Owners, Senior Stakeholders, and support functions such as Security, Architecture, Service Desk, Incident Management and Change. You'll need to influence, challenge, coordinate, and lead - all while keeping the customer experience front and centre. What you'll need to bring: Demonstratable experience of managing/supporting enterprise application delivery (Workday and i-Trent desirable). Strong customer More ❯

point of contact for all Professional Services needs regionally. The role requires a strategic partner, working closely with our global teams and network of implementation partners to onboard our customer teams onto the AuditBoard Connected Risk platform. Key Responsibilities Foster meaningful relationships with key customers and position AuditBoard as a long-term partner. Build and lead the Professional Services … team in the UK, developing and executing strategies that enhance service delivery and customer satisfaction, both within AuditBoard and through regional relationships with delivery partners. Foster a culture of excellence and continuous improvement by ensuring cross-functional collaboration that provides a stellar customer experience Oversee the successful implementation of our SaaS solutions across a diverse client base. … Serve as the main point of contact for all professional services-related inquiries in the UK, building and maintaining strong relationships with key stakeholders. Ensure a high level of customer service and resolve any issues swiftly by partnering with teams throughout AuditBoard, including sales, product, engineering, and support. Manage efficient design and delivery of deployment methodologies Utilize knowledge of More ❯

our customers in the years to come. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. The Data Engineering Principal leads the AWS design, building and implementation of processes to capture, manage … technology, or any relevant field A master's degree is preferred but not mandatory. AWS Solutions Architect, Associate or Professional, is good to have and holds high weight. Proven experience in designing, implementing, and maintaining AWS solutions Hands-on experience with any cloud, preferably AWS, is preferred. Extensive background in software architecture and solution design, with deep expertise … in Python and Apache Spark, with a strong focus on ETL data processing and scalable data engineering workflows. In-depth technical knowledge of AWS data services, with hands-on experience implementing data pipelines using tools such as EMR, AWS Glue, AWS Lambda, Step Functions, API Gateway, and Athena. Proven experience in designing and delivering Lakehouse architectures, enabling unified More ❯

our customers in the years to come. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. The Data Engineering Principal leads the AWS design, building and implementation of processes to capture, manage … technology, or any relevant field A master's degree is preferred but not mandatory. AWS Solutions Architect, Associate or Professional, is good to have and holds high weight. Proven experience in designing, implementing, and maintaining AWS solutions Hands-on experience with any cloud, preferably AWS, is preferred. Extensive background in software architecture and solution design, with deep expertise … in Python and Apache Spark, with a strong focus on ETL data processing and scalable data engineering workflows. In-depth technical knowledge of AWS data services, with hands-on experience implementing data pipelines using tools such as EMR, AWS Glue, AWS Lambda, Step Functions, API Gateway, and Athena. Proven experience in designing and delivering Lakehouse architectures, enabling unified More ❯

project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people change management, and technology … mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring new processes and tools are understood and perform on-going assessment against success criteria. Maintain … comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large More ❯

Networking hardware • Configuration • Troubleshooting • Feedback to Service Desk • On-call & overtime available To be eligible for this role you will need the following key skills: • Strong networking and cabling experience • Ability to install, configure and troubleshoot a wide range of networking technologies from leading manufacturers, including Cisco • Ideally have a Cisco Certified Network Associate (CCNA) qualification, or equivalent experience • Experience dealing with customers As well as the following personality skills • Strong communication skills • Ability to communicate and manage customer expectations • Flexible approach to customer and SCT requirements • Energetic, self-motivated, and disciplined • Collaborate with other functions internally and externally to ensure exceptional customer experience. • Pre-employment screening (including a DBS check) will be carried … of employment followed it, absolutely understands military background and how and where best to place Ex service personell in our transition into civilian street. Corey Having had a woeful experience with a number recruitment consultants and companies phishing and farming data from job sites such as CV Library Indeed and Total Jobs who phone up have an initial conversation More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

publications, conference presentations etc. • Concept Evaluation: ability to spot relevant innovations, horizon scanning, determine relevance for the business, develop an effective conceptualisation and build trials to test the concept. Experience Technical domain expert: evidence of significant knowledge and skill relevant to Cloud Infrastructure, including: • Networks fundamentals (MANDATORY) • NFV/Virtualisation core principles (MANDATORY) • Infrastructure/hardware aspects of telco … hardware in telco cloud infrastructure (DESIRABLE) • Data centre design fundamentals (DESIRABLE) • Tooling/instrumentation (DESIRABLE) • Software development (DESIRABLE) • AI/ML and applicability to network management and optimisation (DESIRABLE) • Experience of publishing papers and delivering conference presentations (DESIRABLE) • Significant delivery: evidence of business impact through contribution to delivery of research (MANDATORY) • Stakeholder management: evidence of managing project tasks within … Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision More ❯

organisation offers excellent training, career progression, and long-term prospects. You'll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you'll play a critical role in … least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash beneficial Excellent customer-facing skills - you should have commercial experience in a role involving lots of communication (can be from internship/summer job) A motivated self-starter with a problem … to understand the intricacies of the product You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team) Manage customer issues from initial report through to resolution Basic troubleshooting, and escalation of issues to the tech team Give an excellent customer experience throughout the resolution process What More ❯

mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring new processes and tools are understood and perform on-going assessment against success criteria. Maintain … comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large … people leadership focus. Demonstrable capability to manage projects and programmes from initiation through to successful completion and benefit realisation. Using a variety of methods (waterfall, agile and hybrid). Experience in the Financial Services industry is advantageous. People Leadership: able to inspire individuals and create empowered teams with strong ethos and drive. By constantly driving purpose and meaning to More ❯

solutions. Utilizing various communication channels to engage prospects (email, phone, web conferencing, etc.). Developing a deep understanding of the client's technology and its applications. Creating a positive customer experience through professional engagement and knowledge sharing. Consistently exceeding KPIs for meetings held and qualified sales opportunities generated. Requirements 6+ months professional experience and a Bachelor's … degree. Fluency in English and German. Strong work ethic and positive attitude. Excellent communication and presentation skills. Willingness to learn new technologies; experience with information management tools a plus. Proficiency with CRM systems (Salesforce.com preferred) and standard productivity tools. Demonstrated attention to detail and data management skills. Team player with high integrity. Experience selling B2B SaaS solutions is … a significant plus. Experience working within the database or tech industry is a significant plus. This is a hybrid role requiring 2-3 days per week in the London office. While we encourage prompt applications, please understand that the hiring process may not be expedited. We are unable to sponsor visas at this time. More ❯

through its owned channels and across a small number of digital marketplaces. THE ROLE: Execute eCommerce merchandising strategies across all regional markets Ensure product assortment aligns with brand positioning, customer preferences, and regional market demands Enhance the online purchasing journey through strategic product presentation, intuitive navigation, and search functionality improvements Prepare and execute site merchandising for sales events, new … merchandising strategies based on campaign performance Use all available tools to increase site performance and be proactive in making these changes. Continual visual merchandising of the site to maximise customer experience and conversion. THE CANDIDATE: Strong analytical mindset with intermediate Excel skills and ability to translate data insights into creative merchandising solutions Understanding of eCommerce best practices, user … experience principles, and conversion optimisation techniques Excellent written and verbal communication skills with ability to collaborate across teams and regions Background in retail merchandising, eCommerce, or digital marketing Experience with eCommerce platforms, analytics tools, and A/B testing methodologies Naturally curious with a passion for data-driven decision making High energy and ambitious attitude with desire to More ❯

Senior Manager, Financing Solutions Program - EMEA Accounting & FinanceLondon,United KingdomReading,United KingdomRemote,United KingdomReq.Num.: N1667 Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong relationship management skills, and a collaborative mindset? If so, you will thrive in our innovative team at Nutanix, where you will play … a vital role in developing a brand new customer financing program, working closely with cross-functional teams and making a significant impact on our growth and success. About the Team The Finance Manager will join the newly established Customer Financing Program team at Nutanix, located in London, England. This team is focused on creating a unique skill set … that is net new to the organization, supporting the expansion and success of customer financing initiatives in a 2-tier channel sales model. The culture is highly collaborative, emphasizing teamwork, problem-solving, and a growth mentality as they work together to drive innovative financing solutions that enhance customer experiences. You will report to the Director of Payment Platform More ❯

part of our journey. ABOUT YOU You will be a dedicated and passionate manager who can lead engineers across multiple locations and specialisms. You will be equally obsessed with customer experience and engineering standards, understanding that they are intrinsically linked. You will have a thorough understanding of Data Science and Software Engineering as applied to the advertising technology … high standards You will lead a self-organising, results-oriented agile team REQUIREMENTS: What you need to be successful: Have advanced knowledge of the wider Advertising Technology Industry Have experience managing remote teams A passion for continuously improving the team's performance A mature technology leader, with understanding of all layers of a technology stack Familiarity with front end … frameworks and tools (e.g. React, Node) Have experience with Machine Learning/Data Science Have previous experience with git, CI and CD tools (e.g. GitLab, TeamCity) Have knowledge of docker, kubernetes, and AWS services Passionate about writing good code YOU WILL ENJOY Regular shut down days, including the festive period UK Private Healthcare Plan with AXA Access to More ❯

they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts, and work collaboratively to ensure we continue to deliver high availability, resilience, and performance. … requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools … e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and More ❯

paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts, and work collaboratively to ensure we continue to deliver high availability, resilience, and performance. … requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools … e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and More ❯

why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe … or retail industries. A track record of delivering complex digital transformation programs at scale. Deep expertise with CRM (e.g. Salesforce), digital marketing tools, trade planning, and analytics platforms. Extensive experience partnering with Commercial, Marketing, or Innovation teams. Strong business acumen and proven ability to connect strategy to execution in global or matrixed organizations. Excellent interpersonal, communication, and stakeholder engagement … work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity More ❯

the heart of London. We're looking for a Junior Data Scientist eager to apply their analytical and modelling skills to support data-driven decisions that improve performance, enhance customer engagement, and increase profitability across the retail value chain. 🔍 Your Responsibilities: Analyse consumer and sales data: Work with large, complex datasets to uncover insights on shopper behaviour, purchasing trends … and retail performance. Support predictive modelling: Collaborate on machine learning models to forecast demand, optimise inventory, and personalise the customer journey. Develop retail data solutions: Build algorithms and tools that drive smarter pricing, promotion, and merchandising strategies. Cross-functional collaboration: Work closely with marketing, merchandising, and product teams to align data science initiatives with business goals. Data storytelling: Design … dashboards and visualisations that translate data into actionable insights for business stakeholders. 🎓 Requirements: Bachelor’s degree in a STEM field: Statistics, Mathematics, Computer Science, Engineering, or similar. Programming proficiency: Experience with Python and SQL for data analysis, manipulation, and basic modelling. Understanding of machine learning: Exposure to predictive modelling techniques, particularly in Time Series Forecasting, NLP, or Recommendation Systems. More ❯