IT Support Jobs in England

1 to 25 of 476 IT Support Jobs in England

IT Support Engineer / Service Desk Analyst / IT Technician

City of London, London, England, United Kingdom
Hybrid / WFH Options
AWD online
IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As … a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office … in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home JOB TYPE: Full-Time, Permanent ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to More ❯
Employment Type: Full-Time
Salary: £32,000 per annum
Posted:

IT Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
IT Support Engineer£35,000-45,000Based on site in CambridgeI'm pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and … network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including account and device setup Manage and support Office 365 applications (Teams, SharePoint, Exchange) Maintain and update IT documentation and user guides Assist in infrastructure improvement and IT projects Troubleshoot issues with desktop, network and … application performance Administer and manage Azure AD, Intune, Group Policy, 2FA, SharePoint and Teams Support Wi-Fi, VPNs, network connectivity, backups, security and storage systems Maintain virtualised server environments and OS deployments Deliver technology improvement initiatives via agreed change control processes Support scientific end user computing and wider IT engineering needs across the business About You Minimum More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

IT Support Engineer Apprentice

Beeston, Nottingham, Nottinghamshire, England, United Kingdom
QA
Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We’re looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an IT Support Engineer Apprentice … at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. Logging and More ❯
Employment Type: Full-Time
Salary: £15,000 - £17,000 per annum
Posted:

IT Application Support Analyst

London, United Kingdom
Hybrid / WFH Options
Kurt Geiger
We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business … operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Information Technology Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Candour Solutions
Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to step … s Manchester office and two days working from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve … issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead improvements aligned with best practices. Liaise with third More ❯
Posted:

IT Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
IT Support Engineer – Projects & Infrastructure £40,000 – £45,000 On-site | Cambridge I’m pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure … delivery.You’ll be supporting a modern Microsoft environment (M365, Azure, Teams, SharePoint) while also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects … e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA, device compliance and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Support Engineer

Worcester, Sinton Green, Worcestershire, United Kingdom
The Virtual Recruiter
IT & Telecoms Support Engineer Worcester Salary - £30,000 - £35,000 About Us We are an award-winning company providing managed IT and telecommunication services to organisations across a range of industry sectors. Since launching in 2002 we have grown year on year, expanding our products and services as technology has developed, helping organisations improve their business practices … and profitability. About the role As a Systems Engineer, you will be part of a busy and friendly support team. No two days will be the same and you will be exposed to a variety of technologies daily with clients across multiple sectors. You will be providing helpdesk support to a wide range of customers, and strong communication … must. You need to be both confident in writing and on the phone and able to talk customers through fault finding whilst having excellent customer service skills. Responsibilities: Provide support assistance for both hardware and software issues, remotely and in-person. Regularly travel to sites to provide support in-person. Collaborate with hardware and software vendors to identify More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Analyst

Devizes, Wiltshire, United Kingdom
Reed Technology
IT Support Analyst Reed Technology are delighted to be working with a leading client within the professional service sector who are seeking an IT Support Analyst join their friendly and passionate team Day-to-day of the role: Resolve helpdesk issues, including troubleshooting hardware and software problems. Perform user administration duties such as setting up accounts … Install and configure computer hardware, software, networks, printers, and mobile devices. Diagnose and solve computer software and hardware faults. Manage stocks of equipment, consumables, and other supplies. Participate in IT project work, such as developing SharePoint Online and Intranet. Develop policies and processes related to IT operations. Conduct training and create documentation to support users and staff. … Required Skills & Qualifications: In-depth knowledge of hardware and software. Up-to-date with the latest IT and software trends. Strong customer service ethos and communication skills. Excellent organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server More ❯
Employment Type: Permanent
Posted:

IT Support Engineer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Investigo
IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Canterbury, Kent, England, United Kingdom
Young's Employment Services Ltd
IT Support Analyst - Up to £40,000 + Good Benefits Location - Canterbury, KentOur client is looking for an IT Support Analyst to join it’s small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical support analyst/support engineer that enjoys … a varied role. The IT Support Analyst will be part of the team supporting approx. 600 - 650 users across multiple sites. You’ll provide a mix of 2nd & 3rd line BAU support for Group wide systems as well as working on new projects. With a wide remit that leans towards building, maintaining and administration of the data … through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security O365/Azure AD - Web & Email Windows Server 2016-2022 VMWare or Hyper-V or Nutanix or similar Administer More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum, Negotiable
Posted:

IT Infrastructure Engineer - 3rd Line Support

Watford, Hertfordshire, United Kingdom
Morgan Philips Group SA
IT Infrastructure Engineer - NO SPONSORSHIP IT Department - (Office based five days per week in Watford, Hertfordshire) Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period. After the probationary period, there would be the opportunity to work … days in the office (although they would still need to be available 5 days a week if the business required this). An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to the … IT/Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server administration More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer

Bristol, Gloucestershire, United Kingdom
Experis
Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 50,000 Annual
Posted:

Senior IT Support Engineer, 2nd Line, 3rd Line, M365

Bristol, Somerset, United Kingdom
People Source Consulting Ltd
Senior IT Support Engineer, 2nd Line AND 3rd Line roles Location: Bristol Salary Range: £30000-55000 + Benefits DOE Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and Servers … languages to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 55,000 Annual
Posted:

Senior IT Support Engineer, 2nd Line, 3rd Line, M365,

Bristol, Avon, South West, United Kingdom
Experis UK
Senior IT Support Engineer, 2nd Line AND 3rd Line roles Location: Bristol Salary Range: £30000- 55000 + Benefits DOE ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

IT Infrastructure Engineer - 3rd Line Support

Watford, Hertfordshire, England, United Kingdom
Morgan Philips Specialist Recruitment
IT Infrastructure Engineer - *** NO SPONSORSHIP ***IT Department - (Office based five days per week in Watford, Hertfordshire)Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period.After the probationary period, there would be the opportunity to work 1 day … and 4 days in the office (although they would still need to be available 5 days a week if the business required this).An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to … the IT/Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server More ❯
Employment Type: Full-Time
Salary: £55,000 - £60,000 per annum
Posted:

Onsite IT Support Engineer (1st-3rd line)

London, South East, England, United Kingdom
RFA
remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. Interact with … expectations to ensure overall client. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Engineer

DE56, Belper, Derbyshire, United Kingdom
Elevate Technology Group Ltd
Job Title: IT Support Engineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT Support Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT Support Engineer, you … will play a vital role in enhancing the company's IT infrastructure, ensuring reliability, security, and efficiency. You will be working closely with the Infrastructure Team, Lead Infrastructure Engineers and Infrastructure Manager to ensure the smooth running of the IT Infrastructure, in addition to carrying out new and exciting projects! Key Responsibilities: • Aid on the design, implementation, and … maintenance of the company's IT infrastructure. • Collaborate with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum
Posted:

2nd Line IT Support

Gillingham, Kent, United Kingdom
In Technology Group
Role: 2nd Line IT Support Location: Gillingham Salary: £35,000 We are seeking a skilled and motivated 2nd Line IT Support Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including … travel to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you! Key Responsibilities Provide 2nd line support for users. Troubleshoot and maintain Windows Server environments (Apply online only)). Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and … maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi. Manage and support virtualised environments using Hyper-V. Support Windows 10/11 desktop OS environments and end-user systems. Maintain clear documentation of systems More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum
Posted:

3rd line IT Support

Gillingham, Kent, South East, United Kingdom
In Technology Group Limited
Role: 3rd line IT Support Location: Gillingham Salary: £45,000 We are seeking a skilled and motivated 3rd Line IT Support Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including … travel to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you! Key Responsibilities Provide 3rd line support for users. Troubleshoot and maintain Windows Server environments (2012-2022). Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain … Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi. Manage and support virtualised environments using Hyper-V. Support Windows 10/11 desktop OS environments and end-user systems. Maintain clear documentation of systems, procedures More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

IT Support Analyst

Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT Support Analyst Gloucester (on site) 6 Month Contract Rate: £180 - £190 per day (Inside IR35) We are working with a leading public sector organisation seeking an experienced IT Support Analyst to join their busy internal support team on a contract basis. This is a hands-on role providing first and second-line technical support … ensuring a high standard of customer service. Due to the nature of the role existing or recent NPPV3 or SC Clearance is highly desirable. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. More ❯
Employment Type: Contract
Rate: £180 - £190 per day
Posted:

IT Support Analyst

Oxfordshire, England, United Kingdom
Frossell Recruitment
IT Support Analyst – 1st Line | HybridLocation: Oxfordshire (3 days on-site)Permanent | Full-time£30,000 - £35,000 BenefitsA fantastic opportunity has arisen for an experienced 1st Line IT Support Analyst to join a rapidly growing, forward-thinking energy company. This is a hybrid role, offering the perfect blend of office collaboration and remote flexibility.The Role … As the first point of contact for internal IT support, you'll be providing high-quality technical assistance to end users, managing service requests and incidents, and playing a vital part in maintaining IT governance and device lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and … offboarding processes. Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management tool. Identifying recurring issues and escalating as appropriate. Maintaining documentation and knowledge base articles. Essential Qualifications & Experience: 2+ years in a similar IT support or service desk role. More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

2nd Line IT Support Engineer

WD6, Borehamwood, Hertfordshire, United Kingdom
Chalkline
2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high … quality support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our More ❯
Employment Type: Permanent
Posted:

IT Support Engineer (Visa Sponsorship Available)

England, United Kingdom
Hybrid / WFH Options
Techwaka
36k - £49k per annum Astroscale UK are seeking a passionate, enthusiastic and multi-disciplined IT Support Engineer to join our growing global IT team. We are looking for someone who is prepared to roll up their sleeves, get through the support workload providing an excellent level of service to the Astroscale teams. This person will also … platforms from AWS and Azure so you will have the opportunity to work with all these systems to some extent. Responsibilities Triaging requests, and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers. Setting up new, and managing existing, user accounts and access … and being proactive Configuring laptop builds and making recommendations for improvements Diagnosing and fixing network problems Maintaining inventory systems Managing data backups across our estate Working with the global IT team to optimise support processes Developing training materials for Astroscale users Occasional need to support Astroscale through on-call shifts may be required Essential Skills Great at More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Infrastructure Support Engineer

London
Nexus Jobs Limited
IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working … closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during … system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic More ❯
Employment Type: Permanent
Posted:

2nd Line IT Support Engineer

Watford, Hertfordshire, England, United Kingdom
VIQU Limited
2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a … 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft … Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing. Excellent communication abilities. Hold a full UK driving license with access to More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:
IT Support
England
10th Percentile
£22,425
25th Percentile
£26,000
Median
£31,500
75th Percentile
£38,750
90th Percentile
£48,750