Employer description: Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated ITSupport Technician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure projects … and grow your skills in a supportive environment. Overview: Why Join Whale Tankers? Gain real-world experience in a busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging, updating … and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations, and troubleshooting Supporting the IT team with day-to-day operations and infrastructure projects Maintaining stock levels for IT consumables (e.g., printer supplies, cables) Ensuring minimal downtime by resolving issues efficiently and professionally Upholding the reputation of More ❯
IT Helpdesk Technician We are working with an established very employee focused client, who are looking to invest in the future of their IT team.It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months.So, we are looking for someone who … has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What's in it for you: 1st Line - £27-30k DOE/2nd Line - upto £40k DOE Performance related pay … Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount What you need: Experience in IT - through work, study of personal projects 1-2 years' experience in an ITsupport role or relevant educational background A proactive, organised approach to problem-solving Full More ❯
Start Date Immediate What We are Looking For We are looking for a Level 1 ITSupport Analyst to join our team based in West Malling, Kent, working within the IT Managed Services division of our global IT managed services organisation. Increase your chances of reaching the interview stage by reading the complete job description and … The successful candidate will have a passion for learning, affinity with tech and good customer service & communication skills. This is a fantastic opportunity for anyone wishing to begin their IT career or an individual with some experience looking to be part of a strong team working with the latest tech. Key Accountabilities Providingtechsupport to clientswitha focusonquick resolution of incidents … console for breaks and competitions. Subsidised Gym Membership - Stay active with our subsidised gym membership, part of our commitment to your wellbeing. About Virtuoso Virtuoso is an award-winning IT service provider, supporting ambitious businesses globally since 2011. We are a technology-driven business, strengthened by our culture and commitment to serving customers. Businesses work with us because we More ❯
Cramlington, Northumberland, England, United Kingdom
QA
telematics. Overview: We are looking for an enthusiastic, reliable and motivated person to become an apprentice. With your can-do attitude, join us as a member of our platform support team working from our modern Cramlington offices. Responsibilities: Participate as a member of the platform support team Support and maintain cloud solutions required by multiple client project … both during development and when live Prepare and execute device tests Support, modify and maintain 3rd party technologies to software solutions of medium to moderate complexity Provide technical support to Customer Support teams Resolution of calls ranging from simple password resets to complex system queries Escalation of calls to Development Team as necessary Provide company-wide ITsupport Required skills: Strong moral standing Willingness to learn Can do attitude Excellent time keeping Strong written and verbal communication skills A team player Excellent attention to detail Ability to work effectively and communicate with colleagues at all levels Good Microsoft Office skills Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE More ❯
About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional ITsupport and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to … join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office … and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor More ❯
Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
ITSupport Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with different … support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The role … will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a week. More ❯
Overview An exciting new opportunity for an ITSupport Apprentice with School ICT, based at the Head Office in Swillington, Leeds. This role would be to join our best-in-class MIS Support team who deliver software support and training on SIMS, Arbor and Scholar pack. It is our aim to help schools to make … the successful candidate on using and supporting the software. Duties and responsibilities Remotely connecting to users to investigate and fix software issues Deliver first line telephone, email and remote support across a range of software modules Helping to create professional documentation for our customer portal to help minimise helpdesk calls Complying with security, password, and data GDPR policies Continually … effectively as part of a team Personal qualities Motivated and ambitious Organised Willingness to learn Calm under pressure Good timekeeping Entry requirements The entry requirements for this Azure Cloud Support Specialist programme are as follows: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above More ❯
ITSupport Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. . click apply for full job details More ❯
ITSupport Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and More ❯
Blakeney, Gloucestershire, South West, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupport Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn … to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an ITSupport Technician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the … initial training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software … installations Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT supportMore ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an ITSupport Technician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the … initial training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software … installations Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT supportMore ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications Support Technician Location: Exeter/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically … key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Switch Recruitment
We are pleased to be recruiting on behalf a leading financial services organisation seeking to recruit an ITSupport Assistant into their growing team. The successful candidate will take responsibility for IT systems, software and hardware support across our clients South East based offices including home-working set-ups. Candidates need to either have experience in … a similar support role or experience in an administrative or customer service facing role but with a real passion for IT as well as experience of working with various hardware and software. Experience and knowledge of Teams, Zoom, CoPilot etc is also essential. In return our client is offering hybrid working, a competitive basic salary and excellent benefits More ❯
Weybridge, Surrey, England, United Kingdom Hybrid / WFH Options
Switch Recruitment
We are pleased to be recruiting on behalf a leading financial services organisation seeking to recruit an ITSupport Assistant into their growing team. The successful candidate will take responsibility for IT systems, software and hardware support across our clients South East based offices including home-working set-ups. Candidates need to either have experience in … a similar support role or experience in an administrative or customer service facing role but with a real passion for IT as well as experience of working with various hardware and software. Experience and knowledge of Teams, Zoom, CoPilot etc is also essential. In return our client is offering hybrid working, a competitive basic salary and excellent benefits More ❯
We are looking for a ITSupport Engineer to join our fast-scaling AI organisation just outside Guildford. This is an exciting opportunity for someone who thrives on solving technical challenges and wants to grow into an Infrastructure Engineer role working on cutting-edge technologies. It's a fantastic time to join us as we expand globally … and exposure to advanced systems. In this role, you will act as a technical escalation point, diagnosing, investigating, and resolving 2nd line tickets while providing remote hardware and software support across our international locations. You'll engage in troubleshooting activities, document solutions for wider teams, and work collaboratively with more experienced engineers to gain deeper insights into complex issues. … We are looking for someone with at least three years' experience on a support desk who is confident working across both Windows and Linux (Ubuntu) environments. You should be comfortable managing virtualisation platforms such as Proxmox or VMware and have a solid understanding of networking, including IP routing, switching and VPNs, ideally with exposure to vendors like Ubiquiti Unifi More ❯
As an ITSupport Manager is required to provide 1 st and 2 nd level support in a busy organisation with multiple users. Some of your duties will include: Managing, organising and evaluating IT systems and electronic data operations Installing and configuring hardware, software, networks, printers and scanners Ensuring security of data, network access and backup … systems throughout company Liaising with third-party Contractors when necessary to resolve technical issues Managing a register of when maintenance was completed and a schedule of dates Managing IT asset register and handling annual budget to ensure cost effectiveness Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Eclectic Recruitment
Our client, an employer of choice, is currently recruiting for an ITSupport Analyst to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and in … person Working with team members to share knowledge Assisting with the set up of AV systems Contribute to IT projects Updating documentation, where required The successful candidate will have: Experience of ticketing systems Excellent communication skills A passion for problem solving Strong customer service ethic Experience working to deadlines If this role looks like your next challenge, please contact More ❯
German Speaking ITSupport Agent Location: Wigan Salary: Up to 30,000 Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk/1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of … inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation … To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parking Apply for this role now or email your cv More ❯
German Speaking ITSupport Agent Location: Wigan Salary: Up to £30,000 Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk/1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of … inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation … To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parking Apply for this role now or email your cv More ❯
We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in ITsupport, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our … Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three … pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with options to move to Level 2 or other areas such as development. Apprenticeship Standard Information communications technician (level 3) Training Provider IPS INTERNATIONAL LIMITED Working Week Mon More ❯
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level ITsupport within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Eclectic Recruitment
Our client, a leading global organisation, is currently recruiting for an ITSupport Technician to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and in … person Working with team members to share knowledge Contribute to IT projects Updating documentation, where required The successful candidate will have: Awareness of ticketing systems Excellent communication skills A passion for problem solving Strong customer service ethic Experience working to deadlines Willingness to learn If this role looks like your next challenge, please contact Jamie ASAP or apply via More ❯
Senior Regional ITSupport Engineer Closing Date : 08/10/2025 Location : Brighton Salary : £26,520 - £32,240 Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential click apply for full job details More ❯
1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st … Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst … you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in More ❯