3rd Line ITSupport Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rd Line ITSupport Engineer, to join a growing wealth management business IT team, based in the Witney office … with the occasional travel to Henley and remote offices. This role is crucial for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide third line response as part of the ITsupport team, handling internal queries and incidents, including telephone … remote, and deskside support. Serve as an effective point of contact for internal IT issues, resolving problems, escalating internally, or referring to third parties as appropriate. Install and configure computer hardware, software, systems, networks, printers, and scanners. Work closely with senior IT team members to escalate any recurring problems or concerns. Contribute to the development and implementation of More ❯
Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupport Specialist into their growing operation. Our client prides itself on great response times … and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an ITSupport Specialist, you will play a crucial role in resolving complex technical More ❯
Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupport Specialist into their growing operation. Our client prides itself on great response times … and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an ITSupport Specialist, you will play a crucial role in resolving complex technical More ❯
Job Description ITSupport Analyst Engineer Our client is seeking to recruit an ITSupport Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing ITsupport to staff and group … colleagues. Responding to service outages and IT-related problems; maintaining system security. Providing ITsupport to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing … support. Coordinating between London users and Group IT Security regarding system access and permissions, following the Group Access Matrix Protocol. Implementing disaster recovery and backup procedures in line with Group standards. Supporting reporting processes for the London Compliance team to ensure AML compliance. Extracting data for reporting to various stakeholders. Administering systems, including managing access and system matrices. Monitoring More ❯
Robert Half have partnered exclusively with an SME in the Bristol area to recruit an IT Technician on a permanent basis The ITSupport Technician is responsible for providing ITsupport to the business, offering IT solutions and building relationships with employees, partners and suppliers The IT department contributes to the successful running … of various departments within an organisation by meeting the business, organisations and employees needs regarding all aspects of IT for the company, from the governance of the company's infrastructure to the maintenance and functionality of the IT systems. Main Responsibilities: Installing and configuring Software onto new Hardware and Equipment. Talking staff through a series of actions, either … face, through email or over the telephone, to help set up systems or resolve issues. Prioritising and managing open ticket cases. Managing External Communication Infrastructure within the business. Managing IT Software Contracts and Monthly costs for the department. IT Budget Management. Managing and Purchasing IT equipment for the business. Troubleshooting system and network problems, diagnosing and solving More ❯
Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of ITsupport for hardware, software, and peripheral equipment; resolving ITsupport calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. Ensure hardware and software meet standards, are compatible, and facilitate smooth transitions between platforms. Enhance the profile of IT services by providing effective and responsive support. Identify resolution methods for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt More ❯
Job Title: 2nd Line ITSupport Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line ITSupport Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be … the ideal opportunity for you. About the Role We're seeking a Second Line ITSupport Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯
London as well as in Helsinki & Oulu in Finland along with three offices on the west coast of the United States. About the Role Oura is hiring a Manager, IT End User Support & Services to lead and scale our global ITsupport operations. Based in our newly opened London office (close to the Monument Underground Station … States and requires in-office presence 5 days per week, with flexibility for remote work when appropriate. You'll bring both strategic and operational leadership to evolve Oura's ITsupport model. This includes delivering automation-first services, scaling AI-enabled support, and driving measurable improvements across the support lifecycle. The ideal candidate understands IAM principles … and supports the broader IAM strategy by integrating provisioning and access workflows into the support experience with a focus on automation, efficiency, and security. Travel up to 25% is required. What You'll Do Build and Scale Global Support Build and scale a distributed global support team across Europe and the US, with clearly defined Tier More ❯
Cottingham, North Humberside, England, United Kingdom Hybrid / WFH Options
Principal IT
1st Line ITSupport Technician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused ITSupport Technician to … join our growing ITSupport Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and … as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise More ❯
Cottingham, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Principal IT
1st Line ITSupport Technician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused ITSupport Technician to … join our growing ITSupport Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and … as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise More ❯
through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard. Role To be a member of the ITsupport team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety standards working under the guidance of the Director of … IT Services Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance Help manage the daily operations of the school network, clients, peripherals and software Support the installation and configuration of software and updates Manage efficient and timely responses to requests made … to the IT Helpdesk – providing a basic first line technical support Help monitor and maintain network and server performance Escalate complex issues to senior IT staff Participate in IT projects and training sessions Proactively monitor and maintain the school’s IT resources for safe and effective use by staff and students Support teaching staff More ❯
ITSupport Trainer – CompTIA (Evening Role) Location: Coventry City Centre (On-Site) Rate: £30 -£35 per hour Hours: 6:00 pm – 9:00 pm We are seeking an experienced ITSupport Trainer to deliver engaging and practical CompTIA-based sessions to learners in Coventry. What You'll Be Doing: Delivering interactive ITSupport and … knowledge to help them achieve industry-recognised certifications. Providing mentorship and guidance to learners during their training journey. Ensuring lesson content is up-to-date and aligned with current ITsupport practices. What We're Looking For: A strong background in ITSupport, ideally with CompTIA certifications (A+, Network+, etc.) . Previous training or teaching experience … per hour . Opportunity to share your expertise with motivated learners. Be part of a well-established and reputable training team. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full More ❯
ITSupport Analyst required by my Dorset client. Are you an aspiring IT professional with a passion for technology and a desire to learn and grow? This is a fantastic opportunity to join a well-established, forward-thinking firm currently investing heavily in IT development and infrastructure. We are looking for an ITSupport Analyst to join a friendly and supportive internal IT team. This is a user-facing role where you will be the first point of contact for all internal IT queries. A helpful, proactive attitude and excellent communication skills are key, as most support is provided in person or over the phone. While experience in a similar … role is ideal, we are also open to considering individuals with a solid technical foundation, a genuine interest in IT, and the ambition to develop a career in support and infrastructure. Key Responsibilities: Provide 1st line support to internal users across the organisation Log, troubleshoot, and resolve IT issues or escalate where appropriate Liaise with external More ❯
WALKER HOUSE, MILLERS CLOSE, MILL HILL, LONDON, England
MILL HILL SCHOOL FOUNDATION
ITSupport technician providing 1st line of support on computers, basic network, active directory, maintenance, and AV. Work alongside the 2nd line of support, ITSupport Manager, System Architecture and project management team to provide bespoke application support and deliver tasks for projects on time. Role Provide 1st Line of support for … computing and AV estate Provide 1st line of support for the server and the network infrastructure Set up computers Set up emails, Active Directory accounts and basic configuration Attend to incidents and problem tickets within SLAs Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues Perform initial analysis of information … security incidents Maintain starters and leaver accounts Maintain IT asset register Assist with moving systems and platforms on the domain Supporting the teaching, operation teams and the pupils across the foundation Engage with the estate team in rolling out new systems Ensure all systems are available, up to date and secure Ensure all systems are patched and maintained appropriately More ❯
Unit J1, The Granary, Bridge Farm, Reading Road, Arborfield, England
IT QED LTD
At IT QED, we pride ourselves on delivering reliable, customer-focused IT solutions to a diverse range of clients. As an apprentice, you will play a key role in supporting our helpdesk operations, resolving technical issues, and learning how to provide exceptional IT support. Role Logging calls on the helpdesk Answering customer queries and learning customers IT systems Providing first line ITsupport Triaging calls and escalating where necessary to second line support The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems Conducting training to familiarise yourself with technologies in use within client environments Training As an ITSupport Technician apprentice, you will play … a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver More ❯
ITSupport Technician Derbyshire Permanent to £30,000 (DOE) ITSupport Technician needed for a permanent position based in Derbyshire around 10 miles north of Derby . A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025. Key experience + responsibilities will include: Resolving … IT incidents to 2nd line level + managing ITsupport requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line ITSupport Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance More ❯
2nd Line ITSupport Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 2nd Line IT Systems Support Engineer, to join a growing wealth management business IT team, based in the Witney … office, with the occasional travel to Henley and remote offices. This role is crucial for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide second line response as part of the ITsupport team, handling internal queries and incidents, including … telephone, remote, and deskside support. Serve as an effective point of contact for internal IT issues, resolving problems, escalating internally, or referring to third parties as appropriate. Install and configure computer hardware, software, systems, networks, printers, and scanners. Work closely with senior IT team members to escalate any recurring problems or concerns. Contribute to the development and implementation More ❯
Junior ITSupport Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract, Derby Bench IT require a Junior ITSupport Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is looking … to start a career in IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in ITsupport or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service … desk tickets. Assist users via phone, email, or in-person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Junior ITSupport Analyst/Entry Level IT Engineer More ❯
What do you want to search? Keyword Apprenticeship Type Location ITSupport Apprentice Apply From: 23/05/2025 Learning Provider Delivered by LEARNING FOR FUTURES LTD Employer LEARNING FOR FUTURES LIMITED Vacancy Description We are seeking a proactive and eager ITSupport Apprentice to join our team. This is an exciting opportunity to kick … start your career in IT within a fast-growing, innovative company in the renewable energy sector. As an ITSupport Apprentice, you will be responsible for assisting with day-to-day technical support tasks, troubleshooting, and ensuring that all internal systems and users can effectively use Zervio's software and hardware tools. Key Details Vacancy Title … ITSupport Apprentice Employer Description Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive More ❯
ITSupport Technician | Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance to … MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills and … exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer ITsupport queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior ITSupport Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior ITSupport Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior ITSupport Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior ITSupport Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on More ❯
Cheltenham, ENG, gl50 1ht, GB, Gloucestershire, United Kingdom
Hooray
Are you an experienced ITsupport professional? Passionate about training and guiding other to master technologies? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are delighted to be partnering with a longstanding client to recruit for a ItSupport Technician and Trainer to join their … newly created role, ensuring lots of scope for autonomy! Benefits: 23 days annual + bank holidays Private Medical Insurance Employee Assistance Programme Regular social events Income protection As an ITSupport Technician and Trainer, you will: Create and deliver effective training and support on technologies to our staff Tailor sessions to meet the needs of all users … experiences Create and maintain handouts, tutorials, e-learning and booklets, ensuring content is regularly updated Work closely with managers of departments to ensure training is aligned with operational goals Support in the set up of new starters Prepare meeting rooms, ensuring all IT equipment and links are operational Be the point of contact for IT issues across More ❯
Service Desk Team Leader/ITSupport Team Lead who has great team leadership and management skills with strong Google Workspace, Windows Server and Active Directory experience is required to work on a busy Helpdesk onsite at a School in Battersea, South West London. SALARY: £40,000 per annum with up to £6,000 Bonus Benefits (see below … you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Leader/ITSupport Team Lead who has great team leadership and management skills with strong Google Workspace, Windows Server and Active Directory experience. Working as the Service Desk Team Leader …/ITSupport Team Lead you'll be instrumental in driving operational excellence. Your responsibilities will include leading and managing a team of 1st and 2nd Line Service Desk Engineers, which includes supporting, coaching and ongoing development of the team. As the Service Desk Team Leader/ITSupport Team Lead you will be a role More ❯
Beeston, Nottingham, Nottinghamshire, England, United Kingdom
QA
Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We’re looking for an ITSupport Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable ITsupport tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an ITSupport Engineer Apprentice … at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. Logging and More ❯