151 to 175 of 281 ITSM Jobs in England

IT Service Design & Transition Lead

Hiring Organisation
Clarion Housing
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service ...

IT Service Design & Transition Lead

Hiring Organisation
Clarion Housing
Location
West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service ...

IT Service Design & Transition Lead

Hiring Organisation
Clarion Housing
Location
Norwich, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service ...

IT Service Manager - ITIL / ITSM - hybrid - £80K

Hiring Organisation
Oscar Technology
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £80,000 per annum
IT Service Manager - ITIL/ITSM - hybrid - £80K Hybrid - 2 days a week in office - Kings Cross Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management … Engineering, and Compliance to support audit readiness (ISO 27001/SOC 2). What you'll need: 5+ years' experience in IT service management, ITSM, ITIL, including awareness of Devops/Strong understanding of ITIL practices and service governance. Hands-on experience with cyber security and risk management. Familiarity with ...

AWS IaaS Sys Admin

Hiring Organisation
Accenture
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards … Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI ...

Service Operations Manager

Hiring Organisation
Sanderson Government and Defence
Location
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
join their team on a full-time onsite basis in Stoke-on-Trent. This role offers the opportunity to take ownership of core IT Service Management processes while leading a team within a secure and fast-paced operational environment. The Role As Service Operations Manager, you will be responsible … incident reviews Analyse service performance data and KPIs to identify trends, risks, and opportunities for improvement Support the ongoing development of IT Service Management (ITSM) tools and processes Work closely with Transition teams to successfully onboard new or updated services into live operations About You Proven experience in a Service ...

HALO - Project Management Degree Apprenticeship (Level 6)

Hiring Organisation
HALO SERVICE SOLUTIONS LTD
Location
15 Friars Street, Ipswich, England
Employment Type
Degree Apprenticeship
Salary
£23,000 a year
English GCSE, grade 6 (Essential) Maths GCSE, grade 6 (Essential) About the Employer HALO SERVICE SOLUTIONS LTD Halo Service Solutions makes modern and intuitive ITSM, PSA and Service Desk software that is used by Global Brands. We’re committed to improving customer relationships and unlocking team productivity through digital workflows ...

IT Governance and Risk Manager - HYBRID

Hiring Organisation
Proactive Appointments
Location
Surrey, England, United Kingdom
Employment Type
Contractor
Contract Rate
£450 - £480 per day
engaging stakeholders to maintain consistency and quality. They will work as a team with an internal IT governance team. Skills & Experience Experience in IT Service Management, Service Ownership, or Service Governance Exposure to risk, compliance, or assurance processes (e.g., Risk, 3 party risk, audits) Strong communication and stakeholder management skills ...

Service Delivery Manager

Hiring Organisation
Spectrum It Recruitment Limited
Location
Waterlooville, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£50,000
Experience working within an ISO/IEC 20000-1 aligned environment (using it to improve service, not just for compliance) * Solid understanding of IT service management principles (incident, problem, change, request) * Experience owning SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically ...

Service Desk Engineer

Hiring Organisation
Som3
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £30000/annum
process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best ...

Digital Service Engineer Apprentice

Hiring Organisation
Morro Partnerships
Location
JESSUP HOUSE, STATION COURT, GIRTON ROAD, CANNOCK, England
Employment Type
Advanced Apprenticeship
Salary
Competitive
track and prioritise incoming support requests, ensuring issues are resolved in a timely manner and escalating where appropriate. CRM & Record Keeping: Use and maintain ITSM tools to manage service delivery, document actions and maintain a clear audit trail. Data Security & Compliance: Handle customer data securely, applying relevant policies and complying ...

Project Manager

Hiring Organisation
ARM
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited ...

Business System Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM/PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills ...

Infrastructure Support

Hiring Organisation
UBL UK (United National Bank Limited)
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
across hardware, software, and network systems Excellent communication skills and the ability to explain technical issues clearly to non-technical users Knowledge of IT service management and ticketing systems Proactive attitude with a passion for continual learning in the IT field Infrastructure Support Benefits: Competitive salary package commensurate with experience ...

Digital Infrastructure Engineer - AV, Networks Infrastructure

Hiring Organisation
La Fosse Associates Limited
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 60,000 Annual
should also have at least a year of Linux (Ubuntu) experience. Remote Tools: Experience with remote management (VNC/Microsoft Terminal Services) and ITSM tools like ServiceNow or Freshdesk. Hardware/AV: If you've worked with digital signage/audio Visual/Advertising technology this is highly advantageous. ...

Senior Network Engineer, Cisco, SD WAN, Firewalls

Hiring Organisation
VIQU Ltd
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 60,000 Annual
experience with Cisco, Azure, AWS, Zscaler, SolarWinds, Sentinel Knowledge of SD-WAN, VLANs, Azure vWAN Experience with static & dynamic routing Understanding of network monitoring, ITSM, ISO 20000 Experience working in large, complex environments On-Call 1 week in 4 rota Additional pay included in overall package Low call-out volume ...

ServiceNow Implementation Consultant

Hiring Organisation
Nelson Frank
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £100,000 per annum, Inc benefits
senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks ...

IT Helpdesk

Hiring Organisation
Centre People Appointments
Location
London, South East, England, United Kingdom
Employment Type
Temporary
Salary
Salary negotiable
ensuring security compliance Act as a point of contact via Tech Bar and remote support channels, managing incidents and service requests through the ITSM platform Collaborate with internal teams and vendors to troubleshoot and resolve technical issues Support IT projects and contribute to documentation, knowledge articles, training and continuous service ...

Senior Service Designer

Hiring Organisation
Parity Network
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Contract
Contract Rate
£480/day
feedback. Essential Skills & Experience Proven experience delivering end-to-end service design within complex IT environments. Strong understanding of IT service lifecycle management and ITSM frameworks, such as ITIL Certification. Experience producing Service Design Packages (SDPs) and operational service documentation. Ability to translate business, technical, and operational requirements into practical ...

Trainee IT Support Technician (CompTIA Tech+)

Hiring Organisation
Netcom Training and Solutions
Location
West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£30,000
maintaining secure networks. Device Management: Configuring and integrating desktop and mobile devices. Cloud & Security: Applying cloud security and disaster recovery methods. Business Operations: Understanding ITSM, help desk operations, and customer service OS Support: Installing and maintaining operating systems. Career Pathway Successful participants are guaranteed an interview with our network ...

Trainee IT Support Engineer / Technician

Hiring Organisation
Netcom Training and Solutions
Location
West Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
maintaining secure networks. Device Management: Configuring and integrating desktop and mobile devices. Cloud & Security: Applying cloud security and disaster recovery methods. Business Operations: Understanding ITSM, help desk operations, and customer service OS Support: Installing and maintaining operating systems. Career Pathway Successful participants are guaranteed an interview with our network ...

Head of IT, Data & Information Governance

Hiring Organisation
NUPAS Ltd
Location
Birmingham, B15 2UL, Manchester, M1 1EX, United Kingdom
Salary
£70000.00
regulatory requirements of the Care Quality Commission. Information governance or cyber security qualifications (such as CISM, CIPP/E or equivalent). IT service management experience (e.g. ITIL). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...

Service Delivery Manager - Cumbria

Hiring Organisation
Oscar Associates (UK) Limited
Location
Cumbria, North West, United Kingdom
Employment Type
Permanent, Work From Home
root causes and kill recurring issues before they escalate. What We Offer Strategic Influence: You will have a direct say in our support tooling (ITSM) and departmental roadmap. Culture of Growth: We invest in your professional certifications and leadership training. Impact: You will be the face of IT ...

Service Desk Analyst

Hiring Organisation
Tech Zone LLC
Location
Warrington, England, United Kingdom
facilitate self-service. System Maintenance: Conducting system updates, security patches, and basic maintenance to prevent downtime. Service desk analysts must be proficient in ITSM tools, prioritize tasks to meet Service Level Agreements (SLAs), and analyze trends to prevent future problems. ...

Application Support Engineer Acturis

Hiring Organisation
Client Server
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
also contribute to change and project activity, including system upgrades, UAT, data migration and post-implementation support. Alongside this, you'll ensure adherence to ITSM processes and support governance, risk and compliance requirements. Location/WFH: You'll join colleagues in the City based office three days a week, with ...