176 to 200 of 278 ITSM Jobs in England

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

Network IT is currently recruiting for a Head of IT Service Management, to join our client in Milton Keynes on a 6 month initial contract. This is a critical role for our client, who operate an ITIL focussed ITSM function. You'll provide strategic leadership for IT Service Management, overseeing … required to be considered, however it would be a 'nice to have' to aid in speeding up onboarding. Role: Head of IT Service Management Duration: 6 Months Rate: £600 per day Status: Inside IR35 Location: Milton Keynes Working Practice: 3 days onsite/2 days remote Key Skills: A demonstratable ...

future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning click apply for full job details ...

supporting Microsoft 365 applications including Outlook, Teams and SharePoint. Experience of Windows 11 administration and troubleshooting. Experience of using an IT Service Management (ITSM) or ticketing system. Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues independently. Resilient and able to work to tight ...

Architect and design CMDB solutions that support complex business and technology requirements within the Common Service Data Model (CSDM) framework. Design and implement ServiceNow ITSM, ITOM Discovery, and CMDB solutions aligned with business needs and industry best practices. Collaborate with process owners to define configuration management requirements, conduct gap analysis … scale ServiceNow environments. Experience creating, maintaining, and governing CMDBs, asset repositories, and configuration management databases within complex IT environments. Strong knowledge of ServiceNow ITOM, ITSM, and Asset Management capabilities. Experience with CSDM, Application Portfolio Management (APM), and Technology Portfolio Management (TPM). Working knowledge of infrastructure technologies including servers, networks ...

suppliers Lead service reviews, operational meetings, and customer updates as required Required Skills & Experience Essential ITIL v3 Foundation (minimum) Experience working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment, Asset and Configuration Management) Working knowledge of Remedy ITSM tool Experience using other … ITSM tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL 4 Foundation Knowledge of Defence Digital, JSP guidelines, and secure environments Experience of Major Incident coordination Experience of implementing process development and maturation to support a complex and evolving service. Behaviours ...

seeking an experienced ITSM Project Manager to lead a critical service management readiness initiative. This is a high-profile programme focused on enhancing IT Service Management processes, strengthening governance controls, and delivering key technology and operational improvements across the organisation. The Role As ITSM Project Manager, you will be responsible … relationships with third-party implementation partners, suppliers, and internal delivery teams. Required Experience Minimum 5 years' Project Management experience delivering IT Infrastructure, Service Management, or ITSM transformation programmes. Proven track record delivering projects involving Data Privacy, Information Governance, GDPR, Data Loss Prevention (DLP), or related compliance initiatives. Strong experience implementing ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Type: Permanent Salary: £26,000 £32,000 basic ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

auditor is also considered Ideally you will have a baseline knowledge or familiarity across the following areas: IT risks, information security, cyber risk, IT service management, system development practices, IT general controls, application controls, and data concepts. Desirable Skills Progress toward, or completion of, a relevant professional qualification is desirable ...

Network IT is currently recruiting for a Head of IT Service Management, to join our client in Milton Keynes on a 6 month initial contract. This is a critical role for our client, who operate an ITIL focussed ITSM function. Youll provide strategic leadership for IT Service Management, overseeing service … required to be considered, however it would be a nice to have to aid in speeding up onboarding. Role: Head of IT Service Management Duration: 6 Months Rate: £600 per day Status: Inside IR35 Location: Milton Keynes Working Practice: 3 days onsite/2 days remote Key Skills: A demonstratable ...

client engagement. Role: ServiceNow Designer Location: London, UK Positions: Permanen Role Overview We are looking for a skilled ServiceNow Designer with strong experience in ITSM modules, workflow automation, and Python scripting. . click apply for full job details ...

sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/... WKCL1_UKTJ ...

sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/... WKCL1_UKTJ ...

sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/... WKCL1_UKTJ ...

complex data and platform migrations. - Experience managing integration cutovers and API-based architecture. - Telecom OSS transformation experience preferred. - Experience with BMC Helix Discovery, Helix ITSM and related migration tooling. ...

designing enterprise data governance and quality frameworks. - Experience working across complex integration landscapes. - Telecom OSS industry experience preferred. - Experience with BMC Helix Discovery, Helix ITSM and related tooling ...

platform strategy focussing on TSM, TSOM, CPQT, CMDB and SPMT ServiceNow modules. The successful candidate will spearhead the migration of legacy ITSM tooling and Design Tooling platforms while establishing a robust integration framework that connects ServiceNow with enterprise systems at scale. KEY RESPONSIBILITIES Platform Architecture & Strategy Define … maintainability, and security across all implementations. Conduct architecture reviews, provide technical oversight, and ensure compliance with ServiceNow best practices and ITIL/TOGAF frameworks. ITSM & Design Tooling Migration Lead the full lifecycle migration from legacy ITSM platforms to ServiceNow, including data migration, process re-engineering, and stakeholder change management. Define ...

ServiceNow ITSM Business Analyst - Bracknell, Berkshire - onsite 3 days a week £680 per day inside IR35 via Umbrella company Experienced Business Analyst to support a strategic ITSM transformation initiative, focusing on the migration from a shared ServiceNow environment to a dedicated EU-region ServiceNow instance. Key skills & experience Proven experience … Business Analyst in IT transformation projects, preferably within enterprise environments Strong knowledge of ServiceNow, with hands-on experience in ITSM modules Solid understanding of ITSM processes: Incident Management Request Management Change Management Problem Management CMDB/ITOM concepts Experience in ITSM migration or implementation projects (strong asset) Ability to translate ...

current with developments in automation technologies, RPA platforms, and ITSM best practices. What we’re looking for Experience working within Service Desk or IT Service Management environments. Hands-on experience with RPA and automation technologies, ideally within an MSP environment. Strong scripting and automation skills using PowerShell, Python, or similar ...

various medium such as telephone, e-mails and face-to-face Translating customer-reported issues into documented incidents and service requests on the business’ ITSM tool There are also a range of administration duties within the role Carry out Service Desk related duties to ensure incidents are resolved within ...

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. … service lifecycle activities Supporting and improving incident management and recovery processes, ensuring lessons learned are embedded Profile You will bring strong experience across IT service management and governance within an enterprise environment, alongside the ability to influence and drive improvement. Essential experience & skills: Significant experience within an Enterprise Service Management ...

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. … service lifecycle activities Supporting and improving incident management and recovery processes, ensuring lessons learned are embedded Profile You will bring strong experience across IT service management and governance within an enterprise environment, alongside the ability to influence and drive improvement. Essential experience & skills: Significant experience within an Enterprise Service Management ...

IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx … e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both written and verbal, with ...