176 to 200 of 436 ITSM Jobs in England

mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure ...

mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure ...

expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable ...

experience as BA with demonstrable knowledge of cybersecurity governance, third-party risk, vendor risk management, or IT audit. Firsthand experience with ServiceNow (workflow/ITSM), Third Party Risk Management Toolsets (e.g. ServiceNow or SureCloud TPRM), PowerBI (data visualization), and BitSight (third-party risk management). Knowledge of emerging technology related ...

improvement including those involving AI What we are looking for Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement ...

improvement including those involving AI What we are looking for Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement ...

retail technology landscape.The successful candidate will bring a strong background in Retail Systems, particularly POS and associated technologies, alongside deep knowledge of IT service management disciplines including incident, request, problem and change management.You will lead a team of specialist engineers, act as the primary escalation point for service-impacting issues ...

retail technology landscape. The successful candidate will bring a strong background in Retail Systems, particularly POS and associated technologies, alongside deep knowledge of IT service management disciplines including incident, request, problem and change management. You will lead a team of specialist engineers, act as the primary escalation point for service ...

production, maximising the value and adoption of data‐driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards and ongoing enhancements to user experience, efficiency, scalability and cost of operation. Define and deliver ...

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed ...

Payments Services management and any escalations Active involvement and ownership of support activities covering stability, efficiency and improvement initiatives Lead and Manage regional IT Service Management teams and liaise closely with Regional Payments Operations teams for effective service management Drive automated security patching across the GPS estate. Help prioritise ...

opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience ...

experience in IT asset management, inventory control, or a closely related field. Demonstrated proficiency with inventory management systems (e.g., ServiceNow, Snipe-IT, or similar ITSM/ITAM platforms). Strong understanding of IT hardware and peripherals, including desktops, laptops, monitors, docking stations, keyboards, and related accessories. Experience conducting cycle counts ...

Birmingham offices on a hybrid basis. Cyber Security Specialist: Duties Adequate Implementation of security controls - XDR Escalation pint for security tickets raised in ITSM and Incident Management Portals Implementation/Operation of InfoSec processes, Threat Hunting, detection, monitoring and incident response Delivery of cyber security projects, implementation of new cyber ...

demand status and backlog. Knowledge and Skills Strong senior‐level business engagement and stakeholder partnership capabilities. Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle practices. Proven people leadership experience building and sustaining high‐performing teams. Program, portfolio, demand, and financial management expertise. Excellent analytical, problem‐solving ...

implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. Strong influencing and communication skills when presenting to technical governance forums. ...

onboarding activities for Servers, databases, applications, cloud platforms, and privileged accounts across enterprise environments. * Develop and maintain CyberArk integrations with identity providers, SIEM platforms, ITSM tools, cloud services, and enterprise applications. * Provide technical leadership and architectural guidance for PAM projects, upgrades, migrations, and transformation initiatives. * Collaborate with security, infrastructure, DevOps ...

strong ServiceNow expertise with excellent communication and stakeholder management skills. You'll ideally have: Extensive experience working with the ServiceNow platform. Strong knowledge of ITSM and HR Service Delivery. Experience working with enterprise customers and senior stakeholders. Excellent customer-facing and relationship management skills. The confidence to lead technical discussions ...

success while identifying opportunities to expand ServiceNow capabilities. Champion AI-driven innovation across the ServiceNow platform. Key Requirements Strong ServiceNow development experience. Expertise in ITSM and HR Service Delivery (HRSD) . Excellent stakeholder management and communication skills. Experience working with enterprise clients and leading technical discussions. Exposure to solution design ...

subnets, NSGs, routing, private connectivity, and workload segmentation. Experience with Azure VMs, storage, backup, recovery, monitoring, and identity/access controls. Experience working in ITSM/change-controlled environments. Strong troubleshooting skills across infrastructure, network, OS, database connectivity, and application hosting layers. Ability to produce clear technical documentation, runbooks, operational ...

Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. ...

Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. ...

management, vaulting and session monitoring strategies Produce HLDs, LLDs, security architecture documentation and implementation runbooks Integrate CyberArk with Active Directory/LDAP, SIEM and ITSM platforms Conduct security assessments, gap analysis and remediation activities Provide PAM technical leadership, guidance and mentoring Work closely with customer and internal stakeholders, including ...

privileged credential life cycle management, session isolation/recording, and least privilege models Experience integrating CyberArk with: Active Directory/LDAP SIEM tools ITSM tools Familiarity with DevSecOps and secrets management is advantageous Excellent stakeholder management and communication skills Industry Experience: Prior experience working in the Defence and/ ...

driven insights Hands‐on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault‐tolerant architectures Familiarity with AI/ML‐driven approaches for operational efficiency ...