176 to 200 of 309 ITSM Jobs in England

. Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models ...

. Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models ...

Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office ...

growing practice. HRSD experience is highly advantageous but not essential. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks ...

sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM/PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from £5M-£10M+ Personal Attributes Commercially astute and results-driven Strategic thinker ...

prospecting and full ownership of deals Candidates unable to clearly articulate specific, verifiable deal wins Nice to Have Experience selling into IT operations, ITSM, or service management environments Exposure to technical founder-led sales environments Familiarity with complex enterprise workflows and operational systems Package & Benefits Competitive base salary Uncapped commission ...

security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date CV ASAP ...

security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date CV ASAP ...

troubleshooting skills and attention to detail Nice to have NetSuite certifications (Administrator, SuiteCloud Developer, etc.) Experience with SuiteFlow, SuiteAnalytics or advanced reporting Exposure to ITSM processes and change management Experience working in a regulated or scaling organisation ...

full ownership of the end-to-end sales cycle: prospecting, qualification, value-driven solution positioning, proposal creation, negotiation, and deal closure Position ServiceNow offerings (ITSM, ITOM, ITAM, CSM/CRM, IRM, AI-driven solutions) as business outcomes, not just technology Define and execute a territory and account growth strategy aligned ...

years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous Experience managing the sales cycle from business champion to the C-level Showed consistent overachievement of sales goals in a large geographic territory ...

development experience (ideally at Senior level) Exposure to design/architecture or a clear desire to move into it Experience across modules such as ITSM, ITOM, HRSD or CSM Good understanding of platform capabilities, integrations, and best practice Strong communication skills and client-facing potential Why it’s a strong ...

development experience (ideally at Senior level) Exposure to design/architecture or a clear desire to move into it Experience across modules such as ITSM, ITOM, HRSD or CSM Good understanding of platform capabilities, integrations, and best practice Strong communication skills and client-facing potential Why it's a strong ...

ServiceNow opportunities Develop and execute strategic account and territory plans Shape outcome-led transformation propositions combining consulting and engineering capabilities Drive enterprise deals across ITSM, ITOM, HRSD, CSM, SecOps, and more Build trusted relationships with C-suite and senior stakeholders Collaborate with architects, consulting leaders, and partners to deliver high ...

teams Contributing to best practice and architectural standards What they’re looking for: Strong ServiceNow experience with architecture exposure Experience across modules such as ITSM, ITOM, HRSD, or CSM Confident in client-facing environments Consulting or complex delivery background preferred Why consider it: Work with some of the best ServiceNow ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

/PO, BI, CRM, SCM, HR, Portals, HANA). Experience with SAP RISE operations and/or SAP BTP administration. Experience with ITSM systems. Experience using Solution Manager and/or SAP Cloud ALM. Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible ...

/PO, BI, CRM, SCM, HR, Portals, HANA). Experience with SAP RISE operations and/or SAP BTP administration. Experience with ITSM systems. Experience using Solution Manager and/or SAP Cloud ALM. Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible ...

seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. ... ZIPC1_UKTJ ...

team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable. ...

Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through our IT Service Management platform, and deliver an excellent customer experience. You will work closely with wider IT teams, maintain accurate documentation, and proactively identify opportunities to improve service … incidents Diagnose and troubleshoot hardware, software, and network issues to minimise business disruption Log, update, and manage support tickets accurately within the IT Service Management system Resolve incidents and service requests in line with agreed Service Level Agreements (SLAs) Escalate complex technical issues appropriately and collaborate with IT colleagues ...

successful in this role you should meet the following requirements 8 Years of total IT experience with 5 years of relevant IT Service Management experience Diploma in BE/BTech/MTech/MSc in Computer ScienceIT preferred or any engineering field considered or equivalent ITIL PMP or other relevant … certifications are highly desirable Strong understanding of IT service management frameworks and best practices Excellent communication and interpersonal skills Ability to collaborate effectively with cross functional teams and stakeholders Strong analytical and problem solving skills Experience in managing service performance matrices and KPIs Knowledge of incident problem and change management ...

integrations Backups, disaster recovery, and business continuity Storage platforms and data protection controls Establish and run effective operational practices: Incident, problem and change management (modern ITSM/ITIL-aligned) Capacity, availability, and performance management Cloud Migration Programme Leadership (Change/Transform) Lead UK/EU infrastructure contribution to the Cloud … with SRE-style practices (SLOs, error budgets, reliability engineering, blameless postmortems) Exposure to modern security frameworks (Zero Trust principles, vulnerability management automation) Formal IT service management exposure (ITIL or equivalent) and strong operational governance mindset Sustainability/Green IT initiatives experience (lifecycle optimisation, energy-aware infrastructure decisions) Qualifications Bachelor ...

analytical skills, with the ability to think strategically and proactively. PMP (Project Management Professional) certification or equivalent is preferred. Experience in IT service management (ITSM) and familiarity with ITIL framework is a plus. ...