ITSM Jobs in England

201 to 225 of 410 ITSM Jobs in England

Service Desk Manager

Bracknell, Berkshire, South East, United Kingdom
Anson Mccade
desk, ensuring issues and requests are resolved quickly and effectively. Drive high support standards by managing SLAs, KPIs, and quality processes. Implement automation workflows and improve service delivery using ITSM tools. Oversee performance and people management, communication, and recruitment activities. Coordinate escalations, patching, change/release management, and reporting duties. Skills & Experience: Proven leadership experience within IT support and service More ❯
Employment Type: Permanent
Posted:

IT Support Apprentice

Utilize House, Bentalls, Basildon, Essex, England
UTILIZE PLC
customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents and service requests are logged into ITSM package Ensuring all SLA obligations are met in the delivery of the above services Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

CoE Specialist - SAP Access Management

Manchester, Lancashire, United Kingdom
Lonza Biologics Porriño SLU
security teams on cross-functional initiatives. Participate in training and knowledge-sharing to enhance skills. Key requirements: Basic understanding of SAP user administration, authorizations, or security concepts. Experience with ITSM/ticketing tools (e.g., ServiceNow). Strong communication and customer service skills. Proven ability to manage tickets and deliver high customer care standards. Ability to work within compliance guidelines and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ERP Service Delivery Manager

London, United Kingdom
Hybrid / WFH Options
Marks Sattin (UK) Ltd
days in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are happy to provide application and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Configuration Analyst

London, United Kingdom
USS Investment Management Limited
for building and configuring end-user compute hardware and ensuring the IT build areas are to standard. This role will maintain the accuracy and integrity of config data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ERP Service Delivery Manager

London, South East, England, United Kingdom
Hybrid / WFH Options
Marks Sattin
working - 3 days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application and More ❯
Employment Type: Full-Time
Salary: £80,000 - £90,000 per annum
Posted:

Head of Product - Service Now

London, United Kingdom
Capita
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Catalogue Delivery Manager - SC CLEARED

England, United Kingdom
Experis - ManpowerGroup
to maintain operational integrity. What We're Looking For: Must be SC Cleared A proven track record in Service Delivery Management MUST HAVE Service Catalogue and Integration Management experience ITSM expertise Must be from a Defence or Military background Experience in customer management and relationship-building. Strong knowledge of technical environments and service delivery . Ability to drive commercial governance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Catalogue Delivery Manager - SC CLEARED

Wiltshire, South West, United Kingdom
Experis
to maintain operational integrity. What We're Looking For: Must be SC Cleared A proven track record in Service Delivery Management MUST HAVE Service Catalogue and Integration Management experience ITSM expertise Must be from a Defence or Military background Experience in customer management and relationship-building. Strong knowledge of technical environments and service delivery . Ability to drive commercial governance More ❯
Employment Type: Contract
Posted:

Service Desk Engineer

London, United Kingdom
Efficio Limited
to shaping your career to your goals and interests. Required sills/experience: •At least 3 - 5 years' relevant experience within a hands-on technical role •Sound understanding of ITSM tooling (such as Jira, ServiceNow, Freshdesk) •MS Endpoint Manager/Intune •Proven working experience in enterprise/professional environment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Procurement Administrator

Ipswich, Suffolk, England, United Kingdom
Agilis Search
and vendor management Strong communication and interpersonal skills Excellent attention to detail and organisational ability Comfortable working with budgets and procurement systems/tools Awareness of ITIL and IT Service Management is a plus Should this position sound like the right one for you and you’re interested in finding out more, please do contact Matt at Agilis Search who More ❯
Employment Type: Contractor
Rate: £30,000 - £35,000 per annum
Posted:

Senior IT Auditor - FTSE 100 Technology

London, South East, England, United Kingdom
auricoe
reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior IT Auditor

London, South East, England, United Kingdom
auricoe
reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Director

Hampshire, England, United Kingdom
Hybrid / WFH Options
Plumstead Consulting
IT, Computer Science, or related experience.- Experience: 10+ years in IT operations, 5+ years in leadership.- Technical: Enterprise IT systems, cloud platforms, service desk in 24×7 environment.- Knowledge: ITSM frameworks, modern collaboration tools.- Industry: Experience in high-growth, regulated, or infrastructure-heavy industries. Desirable Characteristics: - Great leadership, communication, stakeholder management.- Balance strategic planning with hands-on oversight.- Experience with More ❯
Employment Type: Full-Time
Salary: £75,000 - £85,000 per annum
Posted:

Trainee Microsoft Engineer Apprentice (Integral IT)

Unit 1, Knaresborough, England
INTEGRAL IT SERVICES LTD
will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician: Maintenance or repair of system faults Support for the roll-out of installation and commissioning of new systems or upgrades The More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

It Administrator

City of London, London, United Kingdom
83zero Ltd
copiers, IP telephony, mobile devices, and general hardware/software problems. Support business applications using defined SOPs and escalate when needed. Track and manage tickets using the internal IT service management platform. Collaborate with senior IT teams to improve processes and share knowledge. Participate in documentation, process enhancement, and urgent support efforts. What You'll Bring 3+ years' experience in More ❯
Employment Type: Contract
Rate: £215 - £225/day
Posted:

Warehouse Warranty Line Operative

Hatfield, Hertfordshire, England, United Kingdom
Click Digital
will work with the wider team to support processing and claiming warranty for different vendors ie HP, Lenovo and Dell. Main Responsibilities Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being aware More ❯
Employment Type: Contractor
Rate: £16.92 per hour
Posted:

Senior Network Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Deerfoot Recruitment Solutions
vendor environments and third-party providers Desirable: Certifications such as CCNP, CCIE, Cisco Meraki, or equivalent. Experience in large, multi-site or multi-tenant environments. Familiarity with ITIL or ITSM frameworks. What's in it for You? Opportunity to drive and influence the organisation's evolving network infrastructure Work with a forward-thinking, supportive team Access to ongoing professional development More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Senior Technology Auditor

London, South East, England, United Kingdom
auricoe
reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Business Systems Manager

London, United Kingdom
Hybrid / WFH Options
itecopeople
Proven track record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems Project management experience (e.g. More ❯
Employment Type: Contract, Work From Home
Rate: £425.0 - £465.0 per day
Posted:

Bid Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Oryx Align Limited
etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Data Governance Manager

London, United Kingdom
Sportradar AG
and best practices. Performance Monitoring: Implement metrics and reporting mechanisms to monitor the effectiveness of data governance initiatives and drive continuous improvement. Qualifications: Education: Bachelor's degree in IT Service Management, Computer Science, or a related field. A Master's degree or relevant certifications (e.g., PMP, CDMP) are highly desirable. Experience: Proven experience in data governance, data management, data compliance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Warranty Admin / Operative

Hertfordshire, South East, United Kingdom
Interaction - Watford
to be extended. Pay Rate: £13.30 p/h Working Hours: Monday to Friday 07:00 to 15:00 This role involves: Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being aware More ❯
Employment Type: Temporary
Salary: £13.30 - 13.30 per hour
Posted:

Warranty Admin / Operative

Hertfordshire, United Kingdom
Interaction Recruitment
to be extended. Pay Rate: £13.30 p/h Working Hours: Monday to Friday 07:00 to 15:00 This role involves: Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being aware More ❯
Employment Type: Temporary
Salary: GBP 13 Hourly
Posted:

2nd Line Engineer

Cheltenham, Gloucestershire, England, United Kingdom
IMT Resourcing Solutions
profile issues (Active Directory) • Troubleshooting Windows 10/11, M365, Outlook, and Teams • Supporting printer, network, and basic server-related faults • Logging, updating, and closing tickets accurately in the ITSM system . What you’ll need: • Proven 2nd line support experience in a busy IT environment • Strong knowledge of Windows OS, M365, AD, and basic networking • Good communication skills and More ❯
Employment Type: Contractor
Rate: £180 - £225 per day
Posted:
ITSM
England
10th Percentile
£26,500
25th Percentile
£31,313
Median
£45,000
75th Percentile
£67,500
90th Percentile
£82,500