Windsor, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Maidstone, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
London, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Epsom, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Dartford, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Gravesend, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Slough, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Crawley, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Orpington, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Tunbridge Wells, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Effective communication skills. Experience managing and delivering IT platforms. Proactive and innovative approach. Office 365 administration, including Microsoft Teams. SQL Server management. Familiarity with ITSM systems (Sunrise beneficial). Expert technical experience with Server, VMWare, and SAN. General network administration and troubleshooting skills. Over 3 years of experience with Microsoft more »
and excellent communication, customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune more »
Employment Type: Permanent
Salary: £30000 - £32500/annum 7.5% bonus, lots of holiday
will be given to candidates who have worked in an IT Managed Service Provider environment. You will be familiar with service desk technologies (e.g., ITSM tools, remote support tools). As the Service Manager you will lead and manage the service desk team to ensure efficient and effective resolution of more »
Analyst/1st Line Support/Technical Support role Experience of supporting Microsoft Office 365 Experience of using Active Directory Experience of using an ITSM tool Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills Ability to more »
Analyst/1st Line Support/Technical Support role Experience of supporting Microsoft Office 365 Experience of using Active Directory Experience of using an ITSM tool Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills Ability to more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
team, where necessary. Provide guidance, key point of business contact and leadership in a period of significant organisational change. Project Management & Strategy Develop ServiceNow ITSM to automate processes and provide a scalable solution using industry best practices. Project Management: Collaborating whilst managing numerous stakeholder’s expectations to understand departmental challenges more »
incidents, prioritize tasks, and coordinate with relevant teams to ensure swift resolution, adhering to predefined SLAs. Manage and monitor new and existing requests via ITSM tool Problem Management: Identify and troubleshoot system failures, network issues, and performance bottlenecks, implementing timely and effective solutions. System Administration: Manage, configure, and maintain servers more »
members in the IT team to ensure swift resolution. Maintain accurate records of all incidents, service requests, and resolutions using the firm's ITServiceManagement system. Ensure all support requests are logged, prioritised, and managed in line with agreed Service Level Agreements (SLAs). Provide user training and guidance more »
complexity. · Ability to prioritise and manage multiple tasks simultaneously. · Working knowledge of Microsoft Azure, Active Directory, Exchange, and Office 365. · Demonstrable knowledge of ITServiceManagement frameworks (ITIL, COBIT) · Working knowledge of the Microsoft technology stack. Desirable · Demonstrable experience in troubleshooting database and data issues. · Demonstrable experience in effective application more »
External Suppliers and contract management. (Essential) Well-developed organisational skills, with experience of managing and prioritising large portfolios of work. (Essential) Experience of ITServiceManagement in a Higher Education environment to maintain high levels of customer satisfaction. (Desirable) Experience of Asset Management and maintaining accurate records to track the more »
team! Location: Brixworth, Northamptonshire Type: Fixed-term contract Duration: ASAP - 31st December 2024 - Annual Renewal. Salary: £35,000- £38,000 A leading UK ITServiceManagement and has an exciting opportunity for an IT Trackside Support Engineer to work on our client site in Brixworth. This is an excellent, exciting more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Global Technology Solutions Ltd
team! Location: Brixworth, Northamptonshire Type: Fixed-term contract Duration: ASAP - 31st December 2024 Annual Renewal. Salary: £ 35,000- £38,000 A leading UK ITServiceManagement and has an exciting opportunity for an IT Trackside Support Engineer to work on our client site in Brixworth. This is an excellent, exciting more »
administration, SharePoint Security and Compliance Desirable Experience of Compliance standards ISO27001, Cyber Essentials Plus Experience of training users in IT skills Knowledge of ITServiceManagement principles Skills and abilities Essential Ability to identify opportunities and implement improvements to the IT environment and user experience Good interpersonal, written and communication more »
