276 to 300 of 301 ITSM Jobs in England

Software Service Delivery Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes. This is a critical leadership supporting a customer base of around 50–70 accounts in real depth. You won't be managing a ticket queue … customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident, problem, and change management, bringing structure and consistency to support operations. Act as the primary liaison with the external infrastructure partner, ensuring ...

demand across ServiceNow platform delivery within secure Government and Defence environments. This includes opportunities across ServiceNow development, technical business analysis, and platform architecture , supporting ITSM-led programmes and wider service management transformation in high-assurance settings. Engagement expectations Clearance: Due to the secure nature of the work, active DV clearance … more of the following disciplines: ServiceNow Developer (configuration, customisation, scripting and integration) ServiceNow Technical Architect (platform/solution design) Technical Business Analyst (ITSM/ITOM focused) ServiceNow Functional Consultant (ITSM-led delivery) You will be comfortable operating within regulated, secure environments , confident working across ServiceNow platforms, and able to support ...

across ServiceNow platform delivery within secure Government and Defence environments. This includes opportunities across ServiceNow Technical Architect, technical business analysis, and platform architecture , supporting ITSM-led programmes and wider service management transformation in high-assurance settings. Engagement expectations Clearance: Due to the secure nature of the work, active DV clearance … more of the following disciplines: ServiceNow Developer (configuration, customisation, scripting and integration) ServiceNow Technical Architect (platform/solution design) Technical Business Analyst (ITSM/ITOM focused) ServiceNow Functional Consultant (ITSM-led delivery) You will be comfortable operating within regulated, secure environments , confident working across ServiceNow platforms, and able to support ...

hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists. This is a critical leadership supporting a customer base of around 50–70 accounts … customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident, problem, and change management, bringing structure and consistency to support operations. Act as the primary liaison with the external infrastructure partner, ensuring ...

issues Monitor project progress, risks, and deliverables, ensuring appropriate governance and documentation is maintained Drive continuous improvements across application delivery, support processes, and IT service management practices Skills & Experience Required Previous experience delivering SAP projects within a Project Lead, Technical Project Manager, or similar role Strong understanding of SAP, including … technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 would be beneficial Understanding of ITIL principles and IT service management processes is advantageous Excellent organisational skills, attention to detail, and a proactive approach to problem solving What's On Offer Permanent position with ...

routing, NAT, etc.) Expand coverage across on-prem, cloud, and hybrid environments Enterprise Integration Integrate Qualys with enterprise tooling such as: Helix (or similar ITSM platforms) CMDB and asset inventory systems Automate workflows using APIs and scripting where applicable Governance & Best Practice Ensure alignment with enterprise security standards and regulatory … Environments (Desirable) Knowledge of cloud platforms (AWS, Azure, GCP) Experience with cloud agent deployments and cloud-native scanning Integration & Automation Experience integrating Qualys with: ITSM tools (e.g., ServiceNow) APIs and scripting (Python, PowerShell, etc.) Familiarity with automation and orchestration practices What you'll get in return Flexible working options available. ...

Lead Key Responsibilities Own and drive the overall systems transformation roadmap and delivery approach. Lead the coordination of transformation activities across CRM, ERP and ITSM platforms. Establish effective governance, decision-making forums and reporting structures. Work closely with architecture, product, business and delivery teams to ensure alignment. Identify and manage … integrated business systems environments. Experience working with platforms such as Microsoft Dynamics 365, ServiceNow and NetSuite . Strong understanding of how CRM, ERP and ITSM platforms support end-to-end business processes. Experience operating across architecture, product, business change and delivery functions. Demonstrable success managing complex stakeholder groups and driving ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...

solution architecture across ServiceNow platform delivery, from design through to implementation Contributing to platform structure, data models and integration approaches Providing technical leadership across ITSM, ITOM, SecOps and related workstreams Working closely with delivery teams to ensure good development practices and scalable solutions Collaborating with stakeholders to translate business requirements … clearance Strong ServiceNow experience in a technical leadership, senior developer or architecture capacity Good knowledge of core ServiceNow modules such as ITSM, ITOM, SecOps or SPM Experience working with integrations (REST, SOAP, MID Server, external tools) Ability to work with both technical teams and stakeholders Desirable Exposure to public sector ...

global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. … trusted advisor on ITSM improvement and transformation initiatives Forecasting against targets and maintaining accurate CRM data The Person Proven track record in IT Service Management solution sales or from an MSP background. Previously worked in B2B sales. Experience in both new business acquisition and account development. Strong commercial awareness with ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud … projects across complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud … projects across complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms ...

solutions function Leading the design and implementation of AI‐driven IT operations, automation and orchestration platforms Delivering solutions across AIops, ITOM, ITSM and ITIL environments Overseeing integration of Agentic AI and intelligent automation across enterprise infrastructure Managing and developing a global team of approximately 40 consultants and operational specialists Supporting … following technologies is advantageous: AIops and enterprise automation frameworks Workflow orchestration platforms (Airflow, Argo, Prefect) Configuration and automation tools (Ansible, Salt, Puppet) ITSM and ITOM platforms Event-driven automation and runbook-as-code approaches Messaging technologies such as Kafka and RabbitMQ #J-18808-Ljbffr ...

password resets, account unlocks, software access requests, and knowledge-based troubleshooting. We will have you integrate with enterprise platforms including ticketing, identity, collaboration, and ITSM systems. We will have you implement prompt orchestration, guardrails, fallback logic, and human handoff mechanisms. We will have you own feature delivery from solution design … work across the full product lifecycle to deliver scalable and secure AI-enabled support solutions for enterprise users. Technologies AI API Backend Frontend Support ITSM JIRA Java LLM Python REST RBAC ServiceNow Slack Web Zendesk NodeJS Fullstack More We are seeking a Senior Full-Stack AI Engineer to help ...

helping evolve how the platform supports the wider business. Role Responsibilities Design, develop and implement solutions across the ServiceNow platform, with a focus on ITSM and CSM, while continuously enhancing and optimising existing functionality to ensure performance, stability and scalability. You will work closely with stakeholders across the business … while collaborating with cross-functional teams to deliver high-quality outcomes. Key Requirements Proven experience as a ServiceNow Developer Strong hands-on expertise across ITSM and CSM modules ServiceNow Certified System Administrator (essential) ServiceNow Certified Application Developer (preferred) Experience with scripting, integrations and platform customisation Strong problem-solving skills ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Salary … + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing xkybehq a key role in driving growth and expa ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Salary … + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing xkybehq a key role in driving growth and expa ...

ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Leading ServiceNow architecture design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Strong ServiceNow ITSM, plus 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise ...

multi-vendor environments including Fortinet, Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (e.g. ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments , ensuring … networking Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect... WKCL1_UKTJ ...

Atlassian is seeking a Senior Solutions Engineering Manager to lead a high-performing team of Solutions Engineers in the UK. This role involves managing team dynamics, driving customer engagement, and contributing to global strategies while ...

Our client is currently looking for an Information Security Administrator on a Part Time basis to support the day-to-day operation of the organisation's information security processes and governance activities. The role is ...

ITSM New Business Sales Consultant Location: Hybrid Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission (OTE £120,000 £150,000) The Opportunity Were looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international ...

ITSM New Business Sales Consultant Location: Hybrid Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission (OTE £120,000 £150,000) The Opportunity Were looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international ...