276 to 300 of 904 ITSM Jobs in England

value for money from IT suppliers. Supporting financial administration, asset management, FOI requests and telephony contract administration. Maintaining service documentation and utilising IT service management tools in line with ITIL processes. Identifying opportunities for cost savings and service improvements across the Council. Working collaboratively with stakeholders, suppliers and internal teams ...

cause analysis and implement long-term fixes. Support critical business systems and enterprise applications. Ensure service levels are maintained across the IT estate. IT Service Management Lead activities across: Incident Management Request Management Problem Management Change Management Drive continual service improvement initiatives. Ensure governance processes and operational standards are followed. ...

Autopilot, Windows endpoint management and application deployment; Good knowledge of DNS, DHCP, VPN, Wi-Fi and connectivity troubleshooting; Experience using HaloITSM or a comparable ITSM platform to manage incidents, service requests, changes, problems, SLA performance and knowledge records; Experience supporting cyber security operations, endpoint protection, application control, vulnerability remediation ...

solving and technical leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical ...

senior technology and business leaders. Experience managing third-party technology suppliers. Knowledge of technology infrastructure, cloud services and business applications. Experience working with IT Service Management platforms. Strong project management experience using Agile, Waterfall and hybrid delivery methodologies. This is an excellent opportunity for a Technology Change or Delivery professional ...

senior technology and business leaders. Experience managing third-party technology suppliers. Knowledge of technology infrastructure, cloud services and business applications. Experience working with IT Service Management platforms. Strong project management experience using Agile, Waterfall and hybrid delivery methodologies. This is an excellent opportunity for a Technology Change or Delivery professional ...

cases. Experience with Rovo and emerging Atlassian AI capabilities. Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL. We all have our part to play: We're committed to our vision and demonstrate behaviours which ...

cases. Experience with Rovo and emerging Atlassian AI capabilities. Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL. We all have our part to play: We're committed to our vision and demonstrate behaviours which ...

innovation selectively to improve efficiency, insight, customer experience and organisational capability. Appropriate professional, technical or leadership qualifications across areas such as Microsoft technologies, IT service management, cyber security, enterprise architecture or programme and transformation leadership. The salary banding advertised is a guideline, the remuneration offered will be commensurate upon experience. ...

/CD, and automated testing Design and implement network automation solutions to provision, configure, and monitor infrastructure at scale Integrate network operations with IT service management and monitoring tools through APIs Lead design and implementation of highly available, scalable, and secure network solutions Oversee complex network change projects with minimal ...

client sites. Qualifications Three or more years of experience in Operational Resilience, Business Continuity, Third‐Party Risk Management, OCIR, Crisis Management, IT Service Management, IT Continuity, Security, Risk Management, Supply Chain Resilience, or Disaster Recovery. Strong stakeholder management and communication skills. Knowledge of IT service models such as COBIT ...

PowerShell scripting skills for troubleshooting, automation, and remediation. Good understanding of Identity & Access Management (IAM) and Privileged Access Management (PAM). Experience working within ITSM, incident management, and change control frameworks. A hands-on CyberArk Engineer who enjoys solving complex technical challenges, supporting business-critical platforms, and working ...

Establish KPIs, SLAs, and governance forums (e.g. QBRs, service reviews). Drive continuous improvement, innovation, and performance remediation where required. Coordinate closely with IT service management, cyber, and data teams on supplier performance and issue resolution. Risk, Governance & Compliance Ensure all IT & Data procurement activity complies with internal policies ...

following would be advantageous: SQL Server and database technologies Scripting and automation tools Application integration technologies Enterprise monitoring and alerting platforms ServiceNow or equivalent ITSM solutions Microsoft technology stack and cloud services Operational resilience and disaster recovery frameworks Why Apply? This is an opportunity to join a highly skilled Investment ...

Drive continuous process improvement initiatives Experience Required Experience as a Functional Consultant, Business Analyst, Process Consultant or ServiceNow Consultant ServiceNow experience across HRSD, CSM, ITSM or Employee Services Strong workshop facilitation and stakeholder management skills Requirements gathering and process mapping experience User story creation and backlog management UAT planning ...

maintain and improve ServiceNow capabilities across key service management functions. Key responsibilities Support ServiceNow enhancements and backlog remediation activities. Configure and maintain ServiceNow ITSM and ITOM solutions. Assist with incident, change and service management workflows. Provide technical support and contribute to platform improvement initiatives. Collaborate with senior consultants and client ...

urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. Exceptional customer service ...

urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. Exceptional customer service ...

years +) in many of the following is essential (including regulatory requirements): Operational Resilience, Business Continuity, Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster RecoveryFamiliarity with IT service models such as COBIT and ITIL would be beneficial Experience ...

transition activities. Produce reusable process documentation, governance packs and supplier guidance materials. Support operational readiness activities, including readiness assessments and onboarding across core IT service management processes. Help ensure continuity between incumbent providers and newly onboarded suppliers. Essential skills and experience Active MOD SC Clearance, used within the last ...

needs of partners, customers and the wider business. We’ll look to you to bring your proven experience leading technology operations or IT service management in a complex, multi-site environment, ideally within retail, hospitality or another consumer-facing sector with experience managing operational risk, service continuity and technology resilience ...

endpoint management, security compliance, vulnerability remediation, and automation. The role requires deep expertise in Tanium modules, Scripting, endpoint management, and integration with enterprise ITSM and security tools. Key Responsibilities Tanium Platform Administration Administer and maintain Tanium infrastructure. Configure and manage Tanium modules: Asset Discover Deploy Patch Comply Enforce Reveal Threat ...

endpoint management, security compliance, vulnerability remediation, and automation. The role requires deep expertise in Tanium modules, scripting, endpoint management, and integration with enterprise ITSM and security tools. Key Responsibilities Tanium Platform Administration Administer and maintain Tanium infrastructure. Configure and manage Tanium modules: Asset Discover Deploy Patch Comply Enforce Reveal Threat ...

Access Points Aruba Wireless Meraki Wireless and Cloud Management SD WAN technologies Palo Alto Firewalls Network monitoring and performance management tools ServiceNow or similar ITSM platforms Experience & Qualifications Bachelor's Degree in Engineering, Computer Science, Information Technology, or a related discipline. At least 7 years of hands-on experience designing ...

patterns, including nights/weekends Desirable: Industry-recognised certifications (e.g. CompTIA Security+, SSCP, CEH, GCIH) or working towards Familiarity with SIEM platforms or IT service management tools Track record of meeting SLA-driven targets in a fast-paced environment Comfortable operating within a round-the-clock, shift-based service model ...