London, South East, England, United Kingdom Hybrid / WFH Options
Become
merger of two technology-led organisations. While internal IT teams continue to manage infrastructure and administrative tooling, this programme is focused on aligning business-critical platforms-ERP, CRM, and ITSM-to enable unified trading as a single legal entity by FY2026. This role is part of a blended delivery team and will play a key role in shaping systems architecture … across domains, ensuring validated business requirements are translated into structured, scalable delivery inputs. Role Summary The Integration Architect will lead systems analysis and integration design across ERP, CRM, and ITSM domains. The successful candidate will work closely with stakeholders, internal teams, and external partners to define integration patterns, document system requirements, and support the packaging of work for delivery. Candidates … state delivery. Ensure traceability and clarity across internal and third-party delivery teams. Cross-Domain Integration Design Define and document integration flows and architectural models across ERP, CRM, and ITSM domains. Ensure platform interactions support unified processes and data visibility across the organisation. Develop deliverables that enable both internal configuration and scoped outsourcing of work packages. ERP Architecture Focus Lead More ❯
experiences in a collaborative, inclusive office environment. Key Responsibilities: Deliver deskside and remote IT support, resolving software, hardware, and comms issues efficiently. Manage service requests and incidents via internal ITSM systems. Support live AV events and deploy unified communications solutions. Install and configure devices and ensure standardised software deployment across locations. Oversee IT inventory, procurement, and maintain clear documentation of … scheduling. Qualifications: Proven experience in legal or professional services IT support. Solid understanding of Windows OS and Office 365 applications. Comfortable with iOS/Android device management. Experience using ITSM platforms and document management systems. Strong communication, organisational, and troubleshooting skills. Due to the high volume of applications, we are not able to respond to all enquiries. If you have More ❯
tools, and responding to incidents via the Incident Process, including incident triage and escalation to the ServiceManagement Team. Key tasks include: Responding to escalations from 2nd Line using ITSM tooling Managing PKI certificates for networking devices (physical and virtual) Distributing software, firmware, and security updates for network devices Collaborating with and supporting design and engineering teams Maintaining and supporting … Skills and Experience: Firewall Management (e.g., Cisco Firepower Management Center) Network Devices (e.g., Cisco IOS, NXOS, FXOS, Juniper JUNOS) Network Authentication (e.g., Cisco ISE) Event Management Tools (e.g., SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g., vCenter - use of, not administration) If you're interested in this 3rd Line Cloud Network Engineer role, please send your updated CV to , and I More ❯
a skilled ServiceNow Consultant to join our clients growing team. You’ll work on a range of ServiceNow projects for our clients, delivering configuration, implementation, and enhancement services across ITSM and other ServiceNow modules. Key Responsibilities: Deliver end-to-end ServiceNow implementations, upgrades, and enhancements. Engage with clients to gather requirements, advise on best practices, and provide solution designs. Configure … and customize ServiceNow modules (primarily ITSM, with exposure to other areas like CSM, HRSD, or ITOM a plus). Support integration activities and data migrations. Produce clear documentation, reports, and training materials as required. About You: 3–5 years’ experience working with ServiceNow, either in a consulting, professional services, or internal project environment. Proven track record of delivering ServiceNow projects … or supporting consulting engagements. Strong understanding of ServiceNow platform capabilities and ITSM processes. Excellent communication and stakeholder management skills. More ❯
a skilled ServiceNow Consultant to join our clients growing team. You’ll work on a range of ServiceNow projects for our clients, delivering configuration, implementation, and enhancement services across ITSM and other ServiceNow modules. Key Responsibilities: Deliver end-to-end ServiceNow implementations, upgrades, and enhancements. Engage with clients to gather requirements, advise on best practices, and provide solution designs. Configure … and customize ServiceNow modules (primarily ITSM, with exposure to other areas like CSM, HRSD, or ITOM a plus). Support integration activities and data migrations. Produce clear documentation, reports, and training materials as required. About You: 3–5 years’ experience working with ServiceNow, either in a consulting, professional services, or internal project environment. Proven track record of delivering ServiceNow projects … or supporting consulting engagements. Strong understanding of ServiceNow platform capabilities and ITSM processes. Excellent communication and stakeholder management skills. More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
83zero Ltd
Together, you'll design and build next-gen workflows that put user experience at the core. What You'll Be Doing Build & Innovate Configure and enhance ServiceNow workflows across ITSM, HRSD, CSM, and onboarding Develop custom applications using JavaScript, Angular, and ServiceNow APIs Use GenAI tools like Now Assist and Workflow Data Fabric to bring automation and intelligence to life … Experience What You'll Need Essential Experience: Minimum 2 years of hands-on ServiceNow development Solid skills in JavaScript, HTML, CSS, Glide API, and Flow Designer Experience working with ITSM, HRSD, CSM, and onboarding modules Proven experience integrating with external systems using REST and SOAP APIs Strong communication skills and a passion for solving real-world problems A user-first More ❯
first, leverages cutting-edge tech like GenAI, and delivers solutions that actually make people's work lives better. What You'll Do Platform Engineering Configure and extend ServiceNow across ITSM, HRSD, CSM, and onboarding Build custom apps with JavaScript, Angular, and the Glide API Apply GenAI, Now Assist, and Data Fabric to build intelligent, responsive solutions UX-Focused Development Create … with unlimited training budget What You Bring Essentials 2+ years of experience building on the ServiceNow platform Strong JavaScript, HTML, CSS, Flow Designer, and Glide API skills Familiar with ITSM, HRSD, CSM, onboarding workflows Experience with REST/SOAP API integrations Strong problem-solving skills and a collaborative mindset Nice to Have ServiceNow Certified Application Developer (CAD) Implementation Specialist certs More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
behind their ServiceNow platform, they are hiring both a ServiceNow Developer and a Senior ServiceNow Developer to support the delivery of a greenfield implementation and ongoing development of their ITSM and ITOM services. The roles sit within a high-performing Managed Services practice, working closely with certified consultants and an implementation partner to roll out a new instance of TPSM … Pro with domain separation. Key Responsibilities (for both roles): * Develop, configure and integrate ServiceNow modules, with a focus on ITSM and ITOM* Work closely with internal stakeholders to gather requirements and translate them into technical solutions* Support the delivery of scalable, secure, and sustainable services in line with ServiceNow best practices* Participate in workshops, provide input on technical design, and … development efforts across the full SDLC, mentoring junior team members* Define and oversee technical direction for implementations* Own delivery of complex customisations and integrations* Work with leadership to shape ITSM and ITOM strategy What We're Looking For: Developer: * 5-7 years' experience in ServiceNow development* Exposure to ITSM essential; some familiarity with ITOM is a bonus* Ideally ServiceNow certified More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
eTeam Inc
are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Middleware Platform ITSM Lead Location: London. Hybrid, 1-2 days per week in office. Duration: 31/12/2025 Pay-rate: £402/day Inside IR35 Role Description: Requirement of a serviceMore ❯
and will be responsible for driving revenue growth, building strategic relationships, and leading a team of high-performing solution sales professionals. The ideal candidate will have extensive experience in ITSM/ESM sales, a proven track record of exceeding sales targets, and the ability to work effectively in a fast-paced, cross-functional environment. Key Responsibilities: Leadership and Team Management … sales (w/at least 2 years of team leading experience) with a proven track record of achieving and exceeding sales targets in technology vendors. Extensive experience in the ITSM market and familiarity with mainstream servicemanagement solutions. Proven experience working with UKI,Southern Europe & MEA customers and local SI partners. Strong decision-making skills and the ability to drive More ❯
Field Services Engineer - ITSM - Break/Fix -HP/Lenovo/Dell - Milton Keynes/Kent Job Ref No 263 Start Date ASAP Subtitle Company Global Technology Solutions Ltd Contract Permanent Location Job Title: Field Services Engineer - ITSM - Break/Fix -HP/Lenovo/Dell Location: Milton Keynes/Kent Salary: £29,000 - £32,000 per annum + Company More ❯
Job Title: Field Services Engineer – ITSM - Break/Fix - HP/Lenovo/Dell Location: Wrexham (North Wales) Chester Region/South of Merseyside River Salary: £29,000 – £32,000 per annum + Company Car + Fuel AllowanceAdditional compensation: OOH rota, on call and OT Must have 5 years UK residency, be able to obtain DBS, BPSS & SC clearances, hold More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP/Lenovo/Dell Location: Wrexham (North Wales) Chester Region/South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years UK residency, be able to obtain DBS, BPSS & SC clearances More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP/Lenovo/Dell Location: Wrexham (North Wales) Chester Region/South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years UK residency, be able to obtain DBS, BPSS & SC clearances More ❯
c. 2 days per week onsite A large global business, who have recently transitioned from a federated global IT function are seeking and ITIL Change Manager, with experience of ITSM tooling, as they transition from their current ITSM tool, to Ivanti Neurons. This role requires an experienced ITIL change manager who can play a large part in owning the change More ❯
pipeline while forecasting and reporting accurately. - Collaborate with internal teams to ensure seamless customer experiences and long-term value delivery. - Stay on top of trends in the managed services, ITSM, and integration space. What You'll Bring - Experience in B2B sales of managed services, outsourced IT, or integration-related offerings. - Proven track record of exceeding quotas and closing complex, service … led deals. - Strong understanding of value selling in the context of recurring service delivery. - Familiarity with ITSM or SIAM frameworks is a strong plus. - High energy, curiosity, and a proactive, self-starter mindset. - Excellent communication, presentation, and relationship-building skills. - Hands-on experience with CRM and sales tools (e.g., HubSpot, LinkedIn Sales Navigator). Why You'll Love ONEiO - Join More ❯