451 to 475 of 903 ITSM Jobs in England

performance optimisation. Eligible for SC clearance Desirable Experience Understanding of data governance, data quality, and metadata management practices. Exposure to IT Service Management (ITSM) tools like ServiceNow. Knowledge of monitoring tools like Azure Monitor and Log Analytics. About The Company Alongside working with some of the most talented people ...

multi-supplier environment. You will govern the framework, coordinate change activities, and produce dashboards to support governance and strategic decisions. The role requires strong ITSM knowledge, CAB facilitation experience, and the ability to drive continual improvement while minimising risk and service disruption. #J-18808-Ljbffr ...

support across the UK and internationally, liaising with customers, internal teams and suppliers to deliver high satisfaction. You will log and track requests in ITSM, manage service contracts, and drive continual improvements. The role requires experience in service management for high-value, regulated environments, with leadership, budgeting, and stakeholder management ...

Mayfair, London, seeks a Head of Technology Operations & Service Delivery to oversee service performance, resilience and cloud and infrastructure. You will lead IT service management, supplier governance and incident leadership while driving automation and AI-enabled improvements for customers and colleagues. The role requires senior leadership in a regulated environment ...

London, Greater London | £65k - £80k per year Account Executive London/WFH to £80k base (£150k OTE) Are you a bright, ambitious Account Executive with an interest in technology/cybersecurity? You could be progressing ...

Account Executive London/WFH to 80k base (150k OTE) Are you a bright, ambitious Account Executive with an interest in technology/cybersecurity? You could be progressing your career at a rapidly scaling technology ...

IT would have key responsibilities of: IT Strategy & Technology Leadership Infrastructure & IT Operations Applications & Business Systems Network & Telecommunication’s Cyber Security & Information Assurance IT Service Management Business Continuity, Disaster Recovery & Resilience Governance, Risk & Regulatory Compliance Supplier & Commercial Management Financial & Resource Management Leadership & People Management. Head of IT Services/Head ...

specialise in doing all of this in challenging and changeable environments. Responsibilities: Liaise with customers via phone, remote sessions, video conferencing and ITSM to assist with 1st line IT issues. Resolve 1st line issues and requests such as systems access, password resets & unlocks. Troubleshooting hardware issues. Perform troubleshooting and fault ...

will work with the ServiceDesk and SoC teams to ensure robust security operations. Ideal candidates have a solid grasp of IT infrastructure, ITIL/ITSM, and security best practices, with strong documentation and customer service skills. #J-18808-Ljbffr ...

Help ensure a consistent technology experience across a large multi-site organisation What we're looking for: You'll probably come from an IT Service Management, Service Delivery, Service Transition or Service Improvement background. You'll understand ITIL, service transition, change/CAB, SLAs and supplier management ...

ensuring services are fully prepared to be supported effectively from day one. This is a highly stakeholder-focused role requiring someone with strong IT Service Management, Service Transition and Operational Readiness experience, ideally within complex or secure environments. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORRs … into functions such as the Head of Service Management, Service Delivery Manager, Operations Manager or Service Transition Manager . Key Requirements Operational Readiness | Service Transition | ITSM | ITIL | OAT | Service Acceptance | Risk Management | Service Handover | IT Operations Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

supporting US operations with flexible 1pm–9pm shifts. You will diagnose and resolve incidents, manage Microsoft 365, Entra ID and Intune, and work across ITSM processes to maintain high service quality. The role requires strong communication, independent working style, and a customer-first mindset, with exposure to networking and endpoint ...

working options from London, Milton Keynes or Glasgow. You will lead change governance across live IT services and chair the Change Advisory Board, applying ITSM/Change Management frameworks to a complex enterprise environment. In a ServiceNow-based setting, you will assess risk, monitor change pipelines, and drive continuous improvement ...

Clarksons PLC in London is seeking an Application Support Analyst to join our IT team. You will provide first- and second-line support for our digital applications and systems, ensuring high-quality service delivery to ...

networking fundamentals, including TCP/IP, Wi-Fi and basic connectivity troubleshooting Experience supporting printers, peripherals and associated end-user equipment Familiarity with IT service management, ticketing systems and working within defined SLAs Ability to accurately record diagnostic findings, repairs, replacement parts and technical resolutions ...

networking fundamentals, including TCP/IP, Wi-Fi and basic connectivity troubleshooting Experience supporting printers, peripherals and associated end-user equipment Familiarity with IT service management, ticketing systems and working within defined SLAs Ability to accurately record diagnostic findings, repairs, replacement parts and technical resolutions ...

engineering solutions that underpin critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security … specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing ITSM platforms (e.g. Jira Service Management or similar) Ability ...

Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline 2nd/3rd line requirements, and collaborate with stakeholders to translate business needs ...

Halo ITSM Consultant Role Type: Permanent Location: Reading (Client-facing) Salary: 70,000 GBP - 85,000 GBP per annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role … scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration & Implementation: Configure HaloITSM workflows, service catalogues, SLAs, forms, roles, permissions ...

with service management methodologies such as ITIL, service catalog design, SLA frameworks, and incident/request workflows. Experience with tools in categories such as ITSM, ESM, ticketing, knowledge management, identity, or workflow automation. Background supporting displacement or migration conversations from legacy enterprise software. Understanding of AI‐powered automation, self‐service ...

Loughborough and able to be on site two days a week Business Central or Sage X3 specifically Change management, governance or controls exposure ITIL, ITSM tooling or PLM exposure Experience of system implementations or upgrades What is on offer Salary of £42k Hybrid working, two days on site and three ...

production controls Lead daily production status calls and ensure incidents are well understood and followed through Experience with Production Application Support Services, ITIL, and ITSM processes within a global production operations context Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical ...

Slurm . Experience supporting scientific or research applications on Linux. Strong troubleshooting and root-cause analysis skills. Experience with ServiceNow or a similar ITSM platform. Strong communication and stakeholder-management skills. Able to work onsite in Stevenage 3 days per week . Desirable Skills Docker or container technologies. Ansible ...

deployment, and lifecycle management (Windows and macOS), ideally within an MSP or similarly fast-paced, multi-client environment. Working knowledge of Asset Management Platforms, ITSM/ticketing tools, and remote deployment tooling (e.g. Intune, Autopilot, JAMF). Desired but not essential knowledge on e-waste/compliance processes. Comfortable working ...

knowledge/experience: Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support. ...