476 to 500 of 903 ITSM Jobs in England

knowledge/experience: Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support. ...

technical audiences. Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers. Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus. Knowledge of UCaaS, CCaaS software is a plus. Knowledge in web/scripting technologies is a plus Work ...

Hogan Lovells Cadwalader is seeking a ServiceNow Solutions Developer to join our IT Service Management team in London or Birmingham. The role blends technical and functional ServiceNow expertise with strong business analysis and communication skills. You will design, configure and implement end-to-end ServiceNow solutions, including AI capabilities, integrations ...

testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM/PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills ...

major enterprise environment, delivering scalable ServiceNow solutions across workflows, integrations, automation and platform enhancements. Key skills:7+ years' hands-on ServiceNow development experienceStrong ITSM, Service Catalog, Flow Designer, IntegrationHub & CMDBAdvanced JavaScript, Glide APIs, Business Rules & Script IncludesExtensive REST/SOAP API, OAuth, JSON/XML & MID Server experienceStrong enterprise integration ...

technical stakeholders. Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support. #J-18808-Ljbffr ...

accurately Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA's Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform ...

troubleshooting skills for Delinea platform issues, access failures, discovery jobs, connector configurations, and privileged session management. Experience integrating Delinea with Active Directory, LDAP, SIEM, ITSM, and IAM solutions. Knowledge of PAM governance, audit support, access reviews, compliance reporting. Deal Breaker Skill: Red Hat PAM. ...

Africa, India, and Germany locations. What you’ll do Assistthe customer with planning and delivering new features through project engagements Raise change control in ITSM/Service Now Configuration and support of Microsoft 365 services (Exchange Online, Teams, SharePoint Online etc.) Fault finding and remediation of issues both critical ...

security support. Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations. Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture. Demonstrated ability to build strong data governance, reporting, and insight capabilities. Experience designing multi-geography operational frameworks, policies, and risk ...

Essential Criteria: Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations. Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture. Demonstrated ability to build strong data governance, reporting, and insight capabilities. Experience designing multi-geography operational frameworks, policies, and risk ...

Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world’s leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between ...

uncertain and following data handling requirements. Hands-on experience building dashboards in Tableau/Power BI/Looker (or similar). Experience working with ITSM tools (e.g., ServiceNow or similar) and understanding incident/change/problem concepts. Strong data storytelling skills; ability to translate operational findings into practical improvements. ...

Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world's leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between ...

Experience with tools like LangGraph, n8n, orchestration frameworks Knowledge of AI observability and evaluation frameworks Experience in sovereign or restricted deployment environments Background in ITSM or managed services automation Experience Profile 815+ years in architecture roles (solution, systems, or platform architecture) Proven experience designing complex enterprise platforms or AI-driven ...

Experience with tools like LangGraph, n8n, orchestration frameworks Knowledge of AI observability and evaluation frameworks Experience in sovereign or restricted deployment environments Background in ITSM or managed services automation Experience Profile 8 15+ years in architecture roles (solution, systems, or platform architecture) Proven experience designing complex enterprise platforms ...

teams across the engagement portfolio Essential Skills & Experience for the ServiceNow Delivery Manager: Strong experience managing ServiceNow projects and enterprise engagements Experience across ServiceNow ITSM, ITOM, ITAM and Platform workflows Strong understanding of ServiceNow solution design, architecture and integrations Experience leading large and complex delivery teams and client engagements Strong ...

teams across the engagement portfolio Essential Skills & Experience for the ServiceNow Delivery Manager: Strong experience managing ServiceNow projects and enterprise engagements Experience across ServiceNow ITSM, ITOM, ITAM and Platform workflows Strong understanding of ServiceNow solution design, architecture and integrations Experience leading large and complex delivery teams and client engagements Strong ...

Falcon Smart IT Limited in London is seeking an experienced ServiceNow Architect to lead end-to-end platform delivery. You will shape architecture across ITSM, ITOM, HRSD, SecOps, GRC/IRM and SPM, drive integrations, and ensure scalable CMDB and security models. You must bring 8+ years hands-on ServiceNow ...

range of change initiatives Certifications: • Certified Implementation Specialist (CIS) HRSD • Certified Technical Architect (CTA) Preferred • ServiceNow Certified System Administrator (CSA) • Certified Implementation Specialist (CIS) ITSM or ITOM • Certified Application Developer ...

selling, structuring, and implementation Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB) Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation Translate business goals and outcomes into ...

platform architecture and ecosystem . Strong experience across ServiceNow implementation, configuration, integration and platform design. Knowledge of multiple ServiceNow modules/workflows such as ITSM, ITOM, CSM, HRSD or related platform capabilities . Strong understanding of REST/SOAP APIs, integrations, data architecture and security . Experience establishing ServiceNow governance ...

integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases ...

integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases ...

solutions using tools such as dbt, Airbyte, Prefect, or equivalent. AI‐assisted coding and automation (Claude Code preferred) Experience with monitoring tools and ITSM platforms (ServiceNow or similar). Experience contributing to solution design, and translating business requirements into effective data solutions. Ability to evaluate technologies and recommend practical approaches ...