476 to 500 of 884 ITSM Jobs in England

Staines, United Kingdom | Posted on 09/10/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively ...

Defence programme. On-site at customer premises. Candidate will manage end-to-end service delivery, incidents, changes, and governance, with strong ITIL background, ITSM tools, and cross-functional leadership. Experience with secure IT environments and reporting is essential. #J-18808-Ljbffr ...

ITAM, procurement, supply chain Working knowledge of hardware lifecycle management and vendor/OEM relationships Proficiency in ServiceNow (or an equivalent ITAM/ITSM platform) Proficiency in Excel and PowerPoint Strong organisation, follow through and attention to detail Clear written and verbal communication with technical and non-technical stakeholders Comfortable ...

CDW is seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to ...

requests, and knowledge management. Good understanding of ITIL principles and experience working within an ITIL-based service management environment. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Strong analytical, organisational, and problem-solving skills. Excellent communication and stakeholder management skills, with the ability ...

goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards … Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

Opticore IT is a specialist Network Engineer and Project Management consultancy seeking a System Administrator for a 3-month contract inside IR35. The role is on-site in Dunstable three days per week and focuses ...

will coordinate regional technology teams, suppliers, and internal teams to present a consolidated view of service performance and risk. The role requires strong ITSM and SIAM expertise, with experience in regulated financial services and stakeholder management at senior levels. #J-18808-Ljbffr ...

governance, KPI reporting, and continuous improvement across a complex, multi-vendor landscape. This role requires strong communication, relationship-building with business leaders, and deep ITSM expertise. #J-18808-Ljbffr ...

management skills with excellent communication skills. A comprehensive understanding of enterprise IT infrastructure (datacentres, cloud services, network architecture, and email systems.) Expertise in IT service management principles. Strong understanding of information security principles and compliance requirements (ISO27001, Cyber Essentials). Experience with vendor and supplier relationship management. Benefits: 25 days ...

Betfred is seeking a CMDB Manager to establish and govern the Configuration Management Database across the technology estate. You will own the CMDB platform, drive discovery and data quality, and ensure tight integration with Change ...

risk, and work with senior stakeholders to ensure services meet customer and organisational expectations. The role requires leadership of multi-disciplinary teams, strong IT service management knowledge, and eligibility for UK DV clearance. #J-18808-Ljbffr ...

service acceptance criteria, support models, ownership, documentation, monitoring, and funding are established before services go live. About You You will be an accomplished IT Service Management professional with a proven track record of leading business-critical services, driving service excellence, and developing high-performing service teams. Essential Skills & Experience Significant … experience managing a portfolio of business-critical IT services. Proven leadership experience managing and developing Service Desk teams. Strong experience with IT Service Management (ITSM) platforms and service improvement initiatives. Demonstrable success delivering automation, AI-enabled service improvements, and operational efficiencies. Extensive experience managing service performance, governance, customer experience, risk ...

security policies, and support audits and remediation What you'll bring 6 to 8 years of experience in application support, application operations or IT service management, in the same or a similar role, ideally in an international, multisite organisation Proven experience coordinating L2/L3 support, external providers and cross ...

users with hardware, software, mobile devices and Microsoft 365 applications Assist in setting up laptops, phones and equipment for new starters Use the IT Service Management system to accurately record, categorise and track support requests Support colleagues with basic troubleshooting and clear user guidance, communicating in accessible language and avoiding ...

role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 1st/ ...

organisaties helpt de implementatie van best practices op het gebied van servicemanagement te versnellen door middel van onze opleidingen, adviesdiensten, IT-ondersteuning en ITSM-technologiediensten. Met onze Managed IT Services helpen we klanten hun dagelijkse IT-activiteiten te versterken, de serviceprestaties te verbeteren en mensen, processen en technologie met elkaar ...

ownership of complex incidents, and guide junior analysts. You will troubleshoot across end-user technologies, manage incidents through resolution, and maintain clear updates in ITSM systems. The role emphasises customer-focused communication and proactive problem-solving within a busy service desk. You will mentor colleagues, contribute to knowledge articles ...

internal teams in a highly secure environment. Role requires at least 3 years' IT support experience, Windows/Linux administration, networking know-how, ITSM tools and ITIL-aligned practices. A DV clearance is preferred; 37 hours per week, permanent role. #J-18808-Ljbffr ...

A leading IT solutions provider in London is seeking an experienced ServiceNow Architect to lead the architecture and implementation of their enterprise ServiceNow platforms. The ideal candidate will have over 8 years of experience with ...

environments. Design & Integration: Produce High-Level Designs (HLDs), Low-Level Designs (LLDs), and security architecture documents while integrating CyberArk with Active Directory, SIEM, and ITSM tools. Policy & Security Governance: Define privileged access policies, credential management, session monitoring, and conduct security gap analyses aligned to industry standards (NIST/ ...

enforce vaulting strategies, credential lifecycle governance, session monitoring, and least-privilege policies. Integrate PAM solutions with Active Directory/LDAP, enterprise SIEM tools, and ITSM platforms. Conduct security posture and gap assessments aligned with ISO 27001 and NIST frameworks. Key Requirements Demonstrable track record in an enterprise PAM Architect ...

November/December 2026. ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience. Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom applications. Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers), ServiceNow scripting (JavaScript, Glide, Flow ...

Milan IT Operations Center. This leader will drive Managed Services Delivery across our EMEA & LATAM Operations ensuring the team is operating consistently within ITSM/ITIL standards delivering secure managed services. This leader is responsible for the Customer Experience and Gross Margin across the overall operations ...

provision of project services, professional service. Placing resources, shaping requirements and working with various customer stakeholders. Experience of project portfolio management and ITSM processes. Some knowledge of ServiceNow desirable. Stakeholder management and governance responsibilities along with pipeline and capacity planning across multiple teams working with Suppliers. Engaging direct with business ...