51 to 75 of 437 ITSM Jobs in England

management tools. Excellent communication, negotiation, and presentation skills. Proven ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Proficiency in IT service management frameworks (e.g., ITIL). Certifications: PMP, PRINCE2, Agile or similar project management certification is preferred. Other: Willingness to travel as required by client engagements. ...

Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will manage your assigned tickets and requests through Halo ITSM and, under guidance, support our day-to-day security operations to help ensure risks are identified and resolved in a timely manner. You will support ...

Experience of engineering in Trader voice and voice recording* Previous responsibility for supporting Voice recording environments on an enterprise scale* Knowledge and experience with ITSM/ITIL V3 Reference model* Experience of working in Financial Services* Educated to degree level in a technical discipline, or equivalent experienceDesired* Strong communication, troubleshooting ...

technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Incident, Problem, Change & Service Management) Experience across M365, Azure, Service Desk, Cloud, Network or End User Computing Excellent stakeholder and supplier management skills ServiceNow ITSM experience SC Clearance is essential (active clearance preferred) This is a fantastic opportunity to support a high-profile programme within a complex, regulated environment. ...

operational performance management. Technical knowledge of Microsoft infrastructure, identity management and multi-factor authentication, cloud technologies, virtualisation platforms, mobile device management solutions, IT service management tools, telephony platforms, audiovisual technologies and end-user computing environments will be highly beneficial.Strong communication, stakeholder management and problem-solving skills are essential, along with ...

computer science or a related field. Project Management Certifications (PRINCE 2, SCRUM, AGILE PM etc.). Business Analysis certifications (PMI-BA). IT Service management (ITIL V4). EXPERIENCE (Essential): Understanding of R&D, sales and marketing, production workflows, objectives and challenges for global businesses selling physical & or digital products ...

. Gain practical experience across service desk operations, endpoint management, and enterprise IT environments. Build foundational skills in Microsoft 365, endpoint management, and IT service management processes. Learn best practices for security, compliance, and operational efficiency within a regulated manufacturing environment. Training The ICT apprenticeship will enable you to provide ...

working collaboratively with cross-functional teams, demonstrating strong facilitation and stakeholder management skills. Understanding of architectural frameworks, modelling tools (e.g. UML, ArchiMate), and IT service management best practices (e.g. ITIL). Desirable Exposure to a broad range of technologies, platforms, and enterprise environments. Understanding of emerging technology trends and their ...

user support function, ensuring timely and effective resolution of IT issues. Develop and enforce support policies, procedures, and standards to enhance user experience. Implement ITSM best practices and tools to streamline support operations. Lead training and development initiatives to build a high-performing support team. 3. Corporate IT Network & Systems ...

standards. Experience defining KPIs, SLOs, product adoption measures, and operational maturity frameworks for enterprise reliability and service performance. Relevant certifications in product management, cloud, ITSM, observability, Agile, or platform engineering are a plus. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time ...

Agile at scale (SAFe, LeSS), waterfall, hybrid delivery models Financial modelling: FinOps, TCO analysis, business case development, and outcome‐based commercial models Tooling breadth: ITSM (ServiceNow), monitoring (Grafana/ELK/Datadog/Dynatrace), automation (Ansible/Terraform), and collaboration platforms Soft Skills & Competencies Exceptional leadership presence — inspires confidence ...

performance.This will include:* **SRE Operating Model & Ways of Working**: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.* **Reliability Measures (SLIs/SLOs) & Error Budgets**: Establish service measures and targets ...

performance.This will include:* **SRE Operating Model & Ways of Working**: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.* **Reliability Measures (SLIs/SLOs) & Error Budgets**: Establish service measures and targets ...

working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. See our website for more ...

Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within all application lifecycle activities, ensuring alignment with organisational cyber ...

years + Experience of engineering in Trader voice and voice recordingPrevious responsibility for supporting Voice recording environments on an enterprise scaleKnowledge and experience with ITSM/ITIL V3 Reference modelExperience of working in Financial ServicesEducated to degree level in a technical discipline, or equivalent experienceDesiredStrong communication, troubleshooting and analytical skillsStrong ...

under pressure Good customer skills We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework Additional information Clearance: Must be able to pass Security Clearance Hours: 38hrs per week. Shift-based working between ...

endpoint and image strategy Intune/Configuration Manager Identity and access (AD/Entra ID, PAM, MFA) Secure collaboration, VDI, and remote access ITSM, CMDB, monitoring, EDR/XDR, and tooling consolidation Ensure TS security assurance and accreditation, working closely with cyber and accrediting authorities. Redesign service operations to improve ...

administration * Endpoint Management * Running of PowerShell scripts * End User Device provisioning, onboarding of users * Understanding of security concepts (MFA, Conditional Access) * Atlassian suite of ITSM equivalent tooling * Linux exposure (Ubuntu, CentOS) Desirable * Windows Server support and administration * MacOS MDM Exposure * Understanding of Group Policy (creation and troubleshooting) * Writing of PowerShell ...

models Experience with configuration management, automation tools and infrastructure-as-code practices Understanding of database migration tools, methodologies and best practices Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes Proficiency with service management tools (ServiceNow) Familiarity with MOD security requirements, classification handling and defence contractor compliance ...

certification, or equivalent practical experience. 5+ years of relevant professional experience. Proficiency with general IT software, including but not limited to Microsoft Office and ITSM tools. Proven experience in Windows/Linux server administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications ...

queries through to resolution. Desirable Experience within IT, Telecoms, Technology or Managed Services. Experience working with SLAs, KPIs or service reporting. Knowledge of ServiceNow, ITSM tools or ITIL. ...

door access, and basic networking tasks (WAN/LAN/Wi Fi) Maintain hardware and software inventory records using Freshservice or similar Service Management (ITSM) tools Support ordering, procurement, and account administration tasks Assist with general system maintenance and ensuring IT policies are followed To be successful in this role ...

similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows ...