601 to 625 of 883 ITSM Jobs in England

evidence-based rationale and escalation material risk without delay. Create and maintain complete, accurate cyber security incident records in the relevant IT service management (ITSM) tool, ensuring that evidence, timestamps, affected assets, indicators, actions, ownership and escalation decisions support effective response, handover and audit. Correlate logs and events across multiple ...

IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging RedBull's IT service management processes as well as RedBull's overall IT guidelines. The person maintains an up-to-date and secure inventory of end-user's devices and subsidiary/branch ...

IT strategy while hands-on resolving complex issues. This role progresses toward IT Manager and requires leadership, strong stakeholder management, and deep knowledge of ITSM platforms. Hybrid role with travel to Kent and London offices as needed. #J-18808-Ljbffr ...

building a new IT function. This role delivers reliable helpdesk service, triages requests, and fuels efficiency by configuring workflows in our AI-powered ITSM platform. You will own onboarding/offboarding, manage the SaaS stack, and coordinate hardware, ensuring a smooth, secure employee experience. You’ll work closely with ...

Consult is seeking a Service Design Lead to transform complex service requirements into scalable operating models. The role focuses on designing robust ITSM processes and service governance for production-ready services, with a mix of on-site and remote collaboration. You will lead workshops, shape operating models, and work with ...

First Computing Ltd. is seeking a ServiceNow Administrator to maintain, configure and support ServiceNow environments. You will manage users and access, maintain configurations, support service processes and assist with platform improvements. Responsibilities include administering instances ...

Bell Integration United Kingdom is seeking a Halo Administrator to manage daily Halo configurations, upgrades and integrations. You will partner with Halo Developers and stakeholders to drive efficiency and innovation across Bell and client environments. ...

7+years of sales experience, preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous Experience managing the sales cycle from business champion to the C-level Showed consistent overachievement of sales goals in a large geographic territory ...

Incident or Crisis Management. Domain Expertise: Deep knowledge of payments infrastructure and financial crime(AML/Fraud) systems. Tech & Frameworks: Strong understanding of modern ITSM, SRE principles, and observability. Regulatory Experience : Comfortable operating and communicating within highly regulated environments. Collaboration & Influence: Ability to translate technical issues for executives and align ...

generative and search models with customizable integrations to drive productivity at scale. OverviewNorth is only as valuable as the systems it can reach - CRM, ITSM, productivity suites, data warehouses, knowledge stores, and identity. You'll own that integrations surface end to end. It's a dual mandate: own the integrations ...

across the enterprise. What You’ll be Doing (Responsibilities) Integration Design & Implementation Design and build integrations between core business systems (ERP, HRIS, CRM, ATS, ITSM, project management, finance, procurement) Implement API-based integrations, webhooks, scheduled data syncs, and event-driven workflows Work with the Palantir Foundry team to enable ...

Motorola Solutions UK Limited is seeking an experienced Customer Success/ITSM professional to own the in-life journey for dedicated customer accounts and lead cross-functional reviews. You will manage incidents, backlog prioritization, and software upgrades across staging, UAT, and production, coordinating with engineering and 3rd party vendors ...

Wavenet is seeking a proactive ServiceNow System Administrator to manage and enhance our ServiceNow platform. You’ll ensure stability, usability, and ongoing improvements across ITSM, CSM, and related modules, collaborating with the Platform Owner, developers, and stakeholders. This hands-on role covers configuration, maintenance, user support, reporting, and API integrations ...

complex Linux issues, deploy new technologies, pilot PoCs, and manage end-to-end technical projects with cross-functional collaboration. A proactive mindset and strong ITSM/DevOps exposure are essential. #J-18808-Ljbffr ...

printers, and other IT assets. Support IT infrastructure in an industrial setting, including lab systems andequipment. Maintain system application and IT infra information in ITSM tool. Perform testing and documentation to comply with Orion Pharma requirements. Document and track incidents, service requests, and resolutions in an ITSM tool ...

critical events. Deliver desk-side, remote and walk-up IT support, ensuring a positive end-user experience. Manage incidents and service requests through an ITSM platform, taking ownership through to resolution. Configure, deploy and maintain end-user devices, supporting onboarding, offboarding and hardware refresh activities. Identify recurring technical issues … Microsoft 365 applications, including Outlook, Teams and associated collaboration tools. Practical experience supporting meeting-room AV equipment or video conferencing technology. Experience using an ITSM or ticketing system to manage incidents and service requests. Good understanding of basic networking, including Wi-Fi, IP connectivity and troubleshooting. Strong communication and customer ...

supported environment Demonstrable accountability for service strategy, governance, performance, customer experience, risk, financial management and continual improvement Experience owning and developing IT service management (ITSM) platforms, with a proven track record of evolving technology through the responsible use of automation, AI and continual service improvement to reduce manual handling, accelerate ...

Microsoft environments and Microsoft 365. Managing user accounts, access rights and permissions in accordance with established procedures. Recording, updating and tracking tickets in the ITSM system. Maintaining regular communication with users throughout the incident resolution process. Identifying recurring incidents and contributing to root cause analysis. Escalating complex incidents … laptop computers. Smartphones and mobile devices. Printers and end‐user peripherals. Video conferencing tools and meeting room equipment. VPN and remote access solutions. ITSM and ticketing tools. Microsoft Intune (a plus). Hands‐on experience with SCCM/MECM, particularly workstation management and deployment, is essential. Profil recherché Your Profile ...

incident or business critical support, testing of equipment or infrastructure activities Accurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAs You will be responsible for managing the support queues, prioritizing tasks, and making sure users are kept informed … face to face and remote technical support to Business End Users of all levels of seniority. High level of proficiency in using industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests. Demonstrable experience of working in a small team of skill technical ...

service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service and help keep Nottinghamshire's communities safe? Nottinghamshire … levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting service improvement plans, operational reports and management documentation. ...

Job Title: Access Management AnalystReporting to: Access Management LeadDirect Reports: NonePosition Type: Permanent, full-time, Monday-Friday, minimum 3 days in the office.Overview:Why Tokio Marine HCC Standing still is not an option in the ...

ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. IT Service Transition Manager – Global IT Service Management Site Introduction In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park … coordinates cross-functional stakeholders, suppliers and Service Desk teams through transition and early-life support. Bring your experience. Essential Proven experience in IT Service Transition, ITSM or Service Delivery roles in a global organisation. Strong working knowledge of Incident, Problem, Change and Service Level Management. Experience defining and implementing service ...

prevention (DLP) controls. Manage email routing and compliance settings. Troubleshoot collaboration issues and advise colleagues on secure and effective use of workplace applications. 4. ITSM and Atlassian Administration Configure and maintain Jira Service Management, including request types, SLAs, workflows, automations and the customer portal. Administer Jira Software and Confluence. Develop … issues, taking ownership of systems and improving how technology services are delivered. You can work confidently across endpoint management, cloud administration, identity and access, ITSM and workplace technology. You are comfortable balancing day-to-day support with security responsibilities, automation and longer-term improvements. If you bring the relevant technical ...

with customers and across a cross-team environment. Documentation and development of designs processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements design solutions build proof of concepts and implement solutions Excellent presentation and reporting skills arising from … IT estates NextGen monitoring experience would be valuable e.g. DataDog NewRelic etc GitHub experience Project management certifications e.g. Prince2 ITIL Foundation Certificate in IT Service Management Additional Information Why Version 1 At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing professional ...

bridges for high-severity production incidents. Demonstrated ability to coordinate multiple technical teams and drive incidents through service restoration. Knowledge of ITIL/IT Service Management standards, particularly Incident, Major Incident, Problem and Change Management.Experience communicating technical incidents and business impact to both technical and non-technical stakeholders. Knowledge … with AWS, Azure, and/or Google Cloud. Understanding of SRE practices and production resilience. Knowledge of Python, Bash or automation technologies. Relevant IT Service Management, cloud or technology operations certifications are advantageous.Non-considerations for sponsorship: Employment eligibility to work with American Express in the UK is required ...