651 to 675 of 903 ITSM Jobs in England

Skills, Knowledge & Expertise Demonstrated experience in application coding – making changes or bug fixing to an application code base Experience with common IT Service Management (ITSM) tooling such as ServiceNow, Zendesk, PagerDuty and/or Jira Service Desk Experience working with agile methodologies and agile ways of working Experience with incident ...

e.g., Logitech Sync, Crestron XiO Cloud, Extron GlobalViewer Enterprise) for proactive issue identification. Incident Management Tools: Proficiency in using enterprise-level IT Service Management (ITSM) platforms (e.g., ServiceNow) for incident logging, tracking, escalation, and reporting. Troubleshooting & Diagnostics: Ability to utilise diagnostic tools and methodologies for advanced diagnostics. System Integration: Understanding ...

FCDO’s global operations, ensuring seamless access to digital tools and services for staff in every location.The Service Management and Support team provides IT service management capability across Global Services. This role leads Change Management activity, helping ensure changes to live services are assessed, governed and delivered in a controlled … assessed, governed and implemented in a controlled and proportionate way.Working within a ServiceNow-based ITSM environment, the role applies expert knowledge of IT Service Management and Change Management frameworks to manage risk, protect service stability and support effective delivery across a complex enterprise IT environment.Working across product teams, IT Service ...

Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working … service management platform. Experience leading the design of workflows, automations,integrationsand digital services that deliver measurable operational and business benefits. Strong knowledge of IT Service Management principles, service managementtoolingand modern digital delivery practices. Experienceestablishingtechnical standards, governancecontrolsand secure-by-design approaches within enterprise platforms. The ability to translate complex user, operational ...

Head of Customer Success London/WFH to 100k Are you an experienced Customer Success Manager who would relish the opportunity to set up and establish a new Customer Success function for a scaling tech ...

Salesforce, Inc. is hiring an Account Executive to drive growth for Agentforce Service, spanning Contact Centre, ITSM, and HR Service. You will focus on Agentforce Voice, Digital Engagement, and Service capabilities, building value for customers and guiding deals through the pipeline. The role requires proven quota attainment, strong communication ...

days per week and a daily rate of £650–£750 (Inside IR35) for an initial 6‐month engagement. You’ll coordinate across the programme, ITSM, technology teams and suppliers to establish the right support model, escalation routes, monitoring and knowledge #J-18808-Ljbffr ...

aerospace client. The role focuses on incident response, tool health, and triaging requests, with on-call coverage as needed. You will handle ITSM incidents, maintain security tooling (SIEM, IDPS, GVM, malware protection), and learn to tune policies while delivering reliable security operations in a dynamic environment. #J-18808-Ljbffr ...

Business Development Representative IT Services Location: Reading, Berkshire Office-based Type: Permanent, Full-time Salary: £26,000£32,000 basic - Double OTE - Uncapped earning potential Start Date: ASAP The Opportunity An exciting opportunity has arisen ...

Job Description Business Development Representative IT Services/n Location: Reading, Berkshire Office-based Type: Permanent, Full-time Salary: £26,000£32,000 basic - Double OTE -Uncapped earning potential Start Date: ASAP The Opportunity/ ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. ...

great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs.- Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus. Additional InformationAt Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues ...

Bauer Media Group is seeking a Director of Enterprise Technology Services to own strategy and execution for network, ITSM, on‐prem infrastructure and digital workplace globally. The role oversees a hands‐on leadership function, guiding standards, budgets and vendor management across markets. You will drive cloud adoption, resilient operations ...

flexible approach to consistently meet targets.- Domain knowledge: Expertise in solution selling, with the ability to understand customer needs and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that drive productivity, engagement, and ROI.- Strong collaborator: Growth-oriented, with a customer-first mindset and the ability to build strong ...

successful and well-established financial services organisation on a 12-month fixed-term contract . This is an exciting opportunity for an IT Service Management professional who enjoys working across service governance, continual improvement, change management and stakeholder engagement. You’ll play an important role in helping to enhance … partners to improve service delivery What We’re Looking For We’re keen to hear from candidates who have: Experience working within an IT Service Management or Service Delivery environment A strong understanding of ITIL principles and best practice Exposure to Change Management and CAB processes Experience supporting service improvement ...

days, working within the IT team as a SharePoint SME to support and improve critical SharePoint solutions. You will handle administration, resolve incidents, support ITSM and project tools on SharePoint, and collaborate with stakeholders to deliver efficient SharePoint services and process improvements. #J-18808-Ljbffr ...

premise infrastructure. You will work with third-party teams to ensure frontline service quality and contribute to DS projects onsite. The role requires strong ITSM governance knowledge, experience with AV and on-site facilities, and the ability to coordinate resources across multiple locations within the hub. #J-18808-Ljbffr ...

vendors, and internal teams. Strong documentation and communication are essential. Candidates should have hands-on experience with HPE, Dell, Cisco UCS, Lenovo hardware and ITSM #J-18808-Ljbffr ...

Report Developer - Power BI Developer - government - eSC clearance Our client is a well-known consultancy delivering on a new ITSM transformation for a central government client and is looking to add a Power BI Reports Developer to their team. Due to the nature and urgency of the role, candidates will ...

reseller-led growth model. You will combine hunter instincts with business discipline to govern joint plans, term structures, and performance metrics while navigating ITSM, ITAM, EX, or CX contexts. #J-18808-Ljbffr ...

defect analysis and coordination with development and infrastructure teams. The ideal candidate has strong experience with legacy web apps, frontend tech like jQuery, and ITSM tooling. The position is a 12-month fixed-term contract with potential for extension. #J-18808-Ljbffr ...

scalable AI-native infrastructure. You will own Kubernetes clusters, tune Linux and I/O, and drive automation across the platform. You will champion ITSM practices, maintain Prometheus/Grafana monitoring, and participate in 24x7 on-call support. Mentoring and cross-training with Platform SRE and HPC teams ...

complex Linux issues, deploy new technologies, pilot PoCs, and manage end-to-end technical projects with cross-functional collaboration. A proactive mindset and strong ITSM/DevOps exposure are essential. #J-18808-Ljbffr ...

Report Developer - Power BI Developer - government - eSC clearance Our client is a well-known consultancy delivering on a new ITSM transformation for a central government client and is looking to add a Power BI Reports Developer to their team. Due to the nature and urgency of the role, candidates will ...

within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes, ensuring updates are documented, tested, and deployed with minimal disruption. Ensure that changes are documented, tested, and implemented with minimal … EXPERIENCE: Bachelor's degree in Information Technology, Computer Science, or relevant experience in related field. Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar. Strong understanding of ITIL processes and ITSM best practices. Strong technical skills around API’s and related ...