76 to 100 of 309 ITSM Jobs in England

knowledge across networks, servers, operating systems, and cloud platforms (Azure/365, Hyper-V, Microsoft server technologies, Active Directory, DHCP, DNS) Familiarity with IT service management frameworks (ITIL is a plus) A practical problem-solver with clear communication skills Comfortable supporting everyone from non-technical users to IT-savvy colleagues ...

permissions model, PowerShell scripting to configure/support Office 365, Power Platform - scripting/workflow, Logic Apps, Microsoft Purview, Understanding of ITIL IT Service Management Framework and Change processes. Ability to prioritize and self-manage varied workloads against agreed deadlines. Excellent documentation skills Good written and verbal communication skills. Ability ...

including system builds, configuration, and registry settings. Experience using Microsoft Office applications . Basic understanding of SCCM and Active Directory . Familiarity with IT service management tools such as ServiceNow or similar platforms. Understanding of networking concepts including LAN/WAN/VLAN, Wi-Fi, DHCP, DNS/WINS ...

movement of employees. Integrations & Data Quality Work with teams to ensure correct data flow to Identity and Access Management (IDAM), payroll, finance, and ITSM systems (ServiceNow) during JML actions. Support HCM Extracts/Reports (BI, OTBI) to monitor JML dashboards (in line with HCM Extract/BI capabilities). Conduct ...

movement of employees. Integrations & Data Quality Work with teams to ensure correct data flow to Identity and Access Management (IDAM), payroll, finance, and ITSM systems (ServiceNow) during JML actions. Support HCM Extracts/Reports (BI, OTBI) to monitor JML dashboards (in line with HCM Extract/BI capabilities Conduct regular ...

build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (eg, ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote ...

build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (e.g., ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote ...

delivery frameworks. Strong problem-solving and decision-making skills, with the confidence to operate independently. Desirable Experience Experience delivering ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or related workflows. ServiceNow certification(s) and/or formal project management qualifications (PRINCE2, PMP, Agile, etc.). Experience working in consulting ...

technical field Servicenow Certified Application Developer At least 3+ years experience working with the ServiceNow platform, specifically in theSPMmodule, and with good familiarity with ITSM, and the general ServiceNow platform Strong understanding of ITIL principles and practices Proficiency in JavaScript and ServiceNow API web services Proven experience with integrating ServiceNow ...

hybrid environment. Strong knowledge of Windows 11, macOS, iOS, Android, Office 365, Google Workspace and remote support tools. Experience with ServiceNow or other ITSM platforms, Active Directory, VPNs and networking concepts. Excellent communication skills and a customer-focused mindset. Understanding of ITIL basics is a plus. ...

Delivery function within an MSP. Strong leadership and people-management skills with a calm, structured approach to escalations. Solid understanding of IT operations and ITSM frameworks (e.g., ITIL). Excellent communication skills and the ability to prioritise effectively in a fast-paced environment. Familiarity with tools such as ConnectWise Manage ...

development, support) to resolve issues and implement improvements. Required Skills & Qualifications: • Strong experience in managing Capacity in IT service environments. • Profound understanding of IT service management frameworks; ITIL v3 or v4 certification is preferred. • Experience with VMware infrastructure Capacity Management. • Excellent communication, stakeholder management, and conflict resolution skills. • Strong analytical ...

problem resolution Prioritise and Manage Support Tickets: Effectively prioritise and manage multiple support tickets in a high-pressure environment, ensuring timely resolution Utilise IT Service Management Tools: Use IT service management tools (e.g. Freshservice) to track and manage support requests and maintain accurate records Verify Issue Resolution: Ensure that technical …/10 Active Directory/Microsoft Entra Microsoft Office 365 Microsoft Azure Microsoft Intune Microsoft SharePoint Microsoft Teams Business Central/Dynamics 365 Freshservice ITSM Key Core Competencies and Skills Required: Wide knowledge of Windows 10/11 operating systems Excellent communication and customer service skills, both written and verbal ...

Directory, Group Policy, SQL, SQL Server or PKI and Certificate Management Scripting skills with tools like -Powershell, SQL, JavaScript or Similar Experience working in ITSM/ITIL environment - Certifications are highly desirable Experience working with on - prem, hybrid cloud and cloud native environments Eligible for high level DV clearance ...

deployments. Good understanding of financial principles, including budgeting and cost optimisation, and their implications for effective IT asset management. Good, practical knowledge of IT Service Management frameworks and methodologies, including but not limited to ITIL v3/4 (Information Technology Infrastructure Library) and its core processes (e.g., Incident, Problem, Change ...

this role, you should bring: Several years of experience with core IT systems, including servers, workstations, networking, and software. A strong background in IT Service Management, especially in Change, Risk, Asset/Configuration, and Incident processes. Proven expertise in IT/Cyber Security, particularly in: System hardening Vulnerability management Patching ...

regular audits of the CMDB data and drive remediation activities to close gaps. Your Technical Toolkit Platform Expertise: Deep hands-on experience with major ITSM platforms (ServiceNow preferred, but BMC Helix or similar considered). Discovery Tools: Proven track record in configuring automated discovery and service mapping in hybrid-cloud ...

business and customer experience goals. Work closely with internal sales, delivery, and partner teams, including ServiceNow leadership. Required Experience Strong ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics. Experience designing ServiceNow solutions for HR, IT, and customer experience use cases. Hands ...

service quality, and escalations. Maintain knowledge base and manage risk/vulnerability exceptions. What We're Looking For Strong background in specialty insurance IT service management (essential). Experience supporting claims, policy administration, or underwriting applications. Proven vendor management skills, ideally with offshore MSPs. Familiarity with Agile/DevOps ways ...

manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services Experience integrating ...

across service management processes and technical delivery. This role suits someone who is comfortable operating at the intersection of infrastructure, cloud platforms, and IT service management , and who enjoys driving reliability and operational excellence. Key Responsibilities Manage and maintain asset and configuration management processes to ensure accurate ...

management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach ...

management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach ...

oriented Tech-savvy and keen to learn Nice to have (not essential) MacOS/iOS or Windows experience Microsoft and Google tools Ticketing or ITSM systems What’s on offer Hybrid working (2 days office, 3 from home) Supportive team and structured onboarding Opportunity to move into more technical roles ...

oriented Tech-savvy and keen to learn Nice to have (not essential) MacOS/iOS or Windows experience Microsoft and Google tools Ticketing or ITSM systems What’s on offer Hybrid working (2 days office, 3 from home) Supportive team and structured onboarding Opportunity to move into more technical roles ...