101 to 125 of 189 Incident Management Jobs in England

great place to work! Responsibilities Build, maintain, and secure Azure infrastructure to ensure availability, resilience, and performance. Lead on cloud security architecture, including identity management, access controls, and threat mitigation. Act as a senior escalation point for complex infrastructure and security incidents. Deliver cloud migration, optimisation, and security enhancement … initiatives. Administer endpoint management solutions using Microsoft Intune and Group Policy. Implement monitoring, logging, and alerting through Azure Monitor and security tooling. Maintain patching, backup, and disaster recovery processes. Requirements Extensive experience in infrastructure and security engineering roles within enterprise environments. Strong hands-on knowledge of Microsoft Azure, including ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

real chance of progression with the business. Key responsibilities 3rd Line Support: Perform advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management ...

Your responsibilities - Define and maintain operational frameworks, SLAs, and governance mechanisms to ensure delivery quality across all markets - Manage operations, resource planning, and escalation management to maintain consistency and reliability - Lead collaboration across Ops, Tech & Data, and Sales teams to drive seamless execution and problem resolution - Develop and monitor … capabilities of OpCo operations teams through coaching, training, and standardized tools Your skills, experience and qualifications - 7+ years of experience in media operations, campaign management, or service delivery within high-growth, multi-market organizations - Demonstrated success in leading teams through process optimization, workflow automation, and delivery standardization - Strong understanding ...

Cloud platforms. •Deploying clusters in a containerized environment. •Perform system administration, networking, scripting, and automation to ensure efficient system operations. •Effective line and shift management, people development and leadership for junior team members •Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service … impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance •Ensure thorough shift handovers documenting operational status and ongoing incidents. •Investigate and resolve incidents escalated from L1.5 ...

including budgeting, forecasting, cost tracking, and vendor/contract oversight. Monitor quality, performance metrics, and benefits realisation; implement corrective actions as needed. Stakeholder & Vendor Management Engage CIO/CTO, business unit leaders, Legal, Compliance, Security, and Procurement. Manage third-party vendors, managed services, and integrators; formalise contracts, SLAs … performance reviews. Risk, Issue, Change, and Communications Management Proactively identify risks and implement mitigation strategies; maintain risk appetite alignment with governance. Manage change communications to business units, IT teams, and executive sponsors; prepare training and adoption plans where required. Training & Capability Development Design, implement, and run scalable training programmes ...

ensure the stability, performance, and reliability of high-volume, low-latency trading systems. The role covers FIX connectivity, EMS/OMS platforms, market data, incident management, and change/release support, with a strong focus on proactive monitoring and rapid issue resolution in a live trading environment. Production … Work with vendors on production support for OMS/EMS, FIX mapping/routing, market data, and execution connectivity. Able to take lead in incident root cause analysis and drive long-term stability improvements. Participate in change and release management, including exchange/venue upgrades, vendor releases ...

Azure, GCP, Private Cloud). - Conduct capability assessments and design targeted learning pathways. - Mentor SREs and engineering teams on reliability engineering, automation, and incident management. - Guide teams in defining and implementing SLOs, SLIs, and error budgets. - Promote best practices in observability, monitoring and incident response. - Create and curate … Azure, and/or GCP. - Hands-on experience with automation and IaC (Terraform, Ansible, CloudFormation) and CI/CD pipelines. - Deep understanding of incident management, RCA, and reliability engineering. - Demonstrated experience designing and delivering technical training or bootcamps. - Familiarity with Google SRE, DevOps, and ITIL frameworks. Please apply ...

looking for a Systems Engineer to support the procurement, safety management, integration, and in-service support of key Air Traffic Control (ATC) systems , with a focus on Primary Surveillance Radar (PSR) and Secondary Surveillance Radar (SSR) . This role is ideal for an engineer who enjoys working across … environments Understanding of safety-critical systems and operational risk Strong communication skills - able to explain technical topics clearly Calm, analytical problem solver with structured incident-management approach Able to interpret technical details and relay them in business-friendly language Comfortable working across multiple environments and tasks Strong planning ...

use. Archive and secure assessment-related data in accordance with policy. Work closely with internal teams to ensure accurate and timely setup. Software & Application Management Oversee the software catalogue, tracking usage and licensing. Gather technical requirements and coordinate software deployments. Support application packaging and deployment via SCCM and/… Experience with Microsoft 365, Hyper-V, and Cisco Meraki. Knowledge of Azure services, Entra ID, and hybrid identity environments. Familiarity with ITIL change/incident management frameworks. ...

enterprise-level environment, supporting users while developing the skills required to progress into more advanced technical roles. You will be involved in: Service Desk incident management and escalation Working closely with 3rd Line Cloud Technical Support Engineers Following and contributing to structured processes and procedures Producing clear, accurate ...

secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You'll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling—your mission is governance, risk, compliance, and enabling secure delivery. … What You'll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR ...

Support: Serve as the first point of contact for IT inquiries at the Technology Bar, assisting colleagues with walk-up and email requests. Incident Management: Answer calls, create tickets, and escalate issues as needed to ensure effective resolution of IT incidents. Video Conferencing Support: Provide primary support … video conferencing systems, ensuring seamless communication across teams. Printer and Equipment Management: Perform daily checks on office printers and meeting room technologies, logging any issues and escalating to 3rd level support when necessary. Laptop Environment Management: Build and maintain laptop environments, ensuring proper configuration and readiness. Project Participation ...

seasoned engineer who enjoys solving complex problems, modernising legacy environments, and ensuring high levels of uptime and reliability. You'll lead the management and evolution of the organisation's storage, compute, networking, and database platforms. You'll drive reliability, strengthen security, support cloud migration initiatives, and ensure operational excellence … across storage, compute, networking, and databases. Improve reliability and reduce operational risk across legacy and modern estate environments. Troubleshoot complex technical issues and lead incident response to minimise downtime. Oversee cloud security, data protection, patching, and backup best practice. Support and deliver workload migrations, including transitions to Azure. Maintain ...

IR35) We are supporting a major IT service provider who are looking for a skilled Cloud Engineer specialising in Observability, APM, and Cloud Monitoring & Management (CMM). You'll focus on monitoring, performance, reliability, and visibility across cloud platforms, helping improve service health and customer experience. Key responsibilities: Design … implement cloud observability solutions Build and operate APM and monitoring platforms Implement logging, metrics, tracing, and alerting standards Support incident management, root cause analysis, and service improvement Optimise performance, availability, and reliability across cloud environments Work closely with Cloud, DevOps, and Service teams Key skills & experience: Strong cloud ...

infrastructure as code, and operational excellence, while also supporting Data Engineers in delivering high-quality analytics pipelines. You will play a key role in incident management, automation of manual processes, and continuous improvement of platform tooling and workflows. Key Responsibilities Platform Engineering & Reliability Maintain and improve the Azure … analysis and preventative improvements Implement and maintain health checks, monitoring, and alerting DevOps & Automation Design, implement, and maintain Terraform to automate infrastructure provisioning and management Own and improve release processes, CI/CD pipelines, and deployment automation Manage platform artefacts including clusters, secrets, releases, and configurations Perform GitHub peer ...

MAIN RESPONSIBILITIES Lead the Quality Assurance and Food Safety function to ensure compliance with McCormick, regulatory, and customer standards. Drive the Quality & Food Safety Management Program, achieving key objectives and KPIs. Maintain and strengthen compliance with corporate QA policies, covering raw materials, processes, environment, and finished goods. Champion continuous … improvement initiatives to enhance quality performance and food safety culture. Lead, motivate, and develop the site Quality Team, fostering growth and accountability. Oversee incident management, providing coaching and training to site teams. Play an active role on the Site Operations Leadership Team, influencing both quality and operational decisions. ...

organisation's Microsoft Exchange platform, working within a team that supports one of the largest messaging infrastructures globally. The successful engineer will contribute to incident management, change control, documentation, automation, and continuous service improvement. Key Responsibilities Day-to-day operational support of Exchange 2016+ environments, including multi-node … clustering across multiple datacentres. Troubleshooting end-to-end mail flow issues, identifying root cause, and driving permanent fixes. Implementing changes through formal change management processes. Monitoring and maintaining service health using SCOM and related tooling. Producing operational documentation, runbooks, and contributing to internal knowledge bases. Collaborating with technical ...

compliance with relevant legislation, regulatory requirements, and sector guidance. Work closely with senior leaders, service owners, and technical teams to ensure effective security monitoring, incident detection, response, and recovery. Provide oversight and assurance for third-party and supplier security risk management. Build strong working relationships across the institution … embed a culture of shared responsibility for data protection and cyber security. Lead LSSTs cyber incident management and business continuity arrangements, ensuring institutional preparedness. Provide expert guidance on incident response processes and support local response arrangements. Coordinate and lead the institutional response to significant cyber or information ...

resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory report) to Service Management/Customer (Hardware and Software) What youll need The successful candidate will represent the Evergreen Service as an SME and will be responsible … presenting recommendations to our customers will be a major responsibility of the Evergreen SME role. Other important aspects of the role will focus on incident management, (where the Evergreen SME will be responsible for 3rd line support, incident resolution) and technical consultancy, (this will involve internal ...

Driving spoilage prevention, mould and pathogen reduction through data-led improvement plans Supporting root cause analysis of quality incidents and contributing to crisis and incident management Driving continuous improvement in laboratory quality systems, equipment capability and horizon scanning for new technologies Partnering cross-functionally with Operations, Engineering, Group … Food Safety Level 4 desirable but not essential A structured, analytical approach with the confidence to challenge the status quo Excellent stakeholder management and communication skills What you'll receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment ...

architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams. Provide guidance as needed to operational teams to support L3 incident management Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions. Maintain expert knowledge in Microsoft … care FSA; life insurance; short/long-term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal ...

environments. Every day brings something new, and you’ll be right at the heart of it: Proactive monitoring of IT systems Helpdesk and incident management Remote and onsite technical support Configuring users, PCs, and servers Router/Firewall setup, configuration & troubleshooting Performing key system checks, including backups ...

DevSecOps culture with: Owning and feeling responsible for your code in production Inclusion of monitoring and observability with tools such as Prometheus and Grafana Incident management with tools such as PagerDuty A deep understanding of enterprise integration patterns and event-driven architecture. Experience working with messaging systems (RabbitMQ ...

closely with the delivery teams. It could suit a capable Computing Graduate, or someone with application/technical support experience across: *SQL *.NET *Azure *Incident management. The role will play a key role in linking together teams and ensuring technical issues are resolved to SLAs. Excellent interpersonal skills expected. ...