101 to 125 of 262 Incident Management Jobs in England

term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and alerting tools (e.g. … and functional testing . Process & Delivery Proven track record in service transition planning and execution . Experience designing and implementing support models . Strong knowledge of change, release, and incident management . Skilled in process mapping and documentation . Soft Skills Excellent stakeholder management and communication skills. Strong analytical thinking and problem-solving ability. Comfortable working in More ❯

Table space level backups and restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and More ❯

Table space level backups and restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and More ❯

Table space level backups and restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and More ❯

Table space level backups and restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and More ❯

Table space level backups and restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and More ❯

for invoicing. You will conduct regular service review meetings with our customers and continuously improve our services. You will be responsible for initiating quality improvement measures and for (major) incident management in collaboration with Support and our Technical Leads. Monitoring service performance in terms of budget, quality, and duration, as well as reviewing service delivery, will also fall … gained three or more years of experience as a Service Delivery Manager (m/f/*) or in a similar position. You have a good understanding of IT service management processes (e.g., based on ITIL such as IT change management). You have good knowledge of ITSM tools such as Jira. You have already gained experience in an More ❯

ensure our databases are secure, scalable and future ready-supporting Synectics' critical products and services while driving innovation through automation and continuous improvement. What You'll Do Leadership & Team Management Lead, coach, and develop a high performing Database Administration team. Set clear priorities, performance metrics, and ensure on time, on budget delivery. Foster a culture of innovation, collaboration, and … frameworks. Automation & Infrastructure as Code Drive automation and CI/CD integration for database and schema management. Lead continuous improvement initiatives to optimise workflows and costs. Documentation, Governance & Vendor Management Maintain comprehensive documentation and up to date data models. Collaborate across teams to support audits, incident management, and regulatory compliance. Manage external vendor relationships and advocate for … the team's needs within Synectics. What You'll Bring Proven experience as a Database Administration Manager or Team Lead, managing multi discipline teams. Strong leadership, mentoring, and stakeholder management skills. Strategic thinker with a passion for innovation, automation, and data integrity. Expertise in relational and non relational databases, including performance tuning and optimisation. Solid understanding of database security More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

Directorates to maximise business performance. The aim of the expanding Cyber Security team within BS&I is to manage the cyber risk that could affect the Procurement & Supply Chain Management activities to ensure the availability and confidentiality of the products and services supplied. Reporting to the Procurement and Supply Chain Cyber Security Manager, you will be responsible for maintaining … chain teams and functions and carrying out Cyber risk assessments of companies external to MBDA. What we're looking for from you: Good understanding of best practice Good project management, planning and organising skills An understanding of procurement and supply chain tools and methodologies Strong commercial and financial understanding Excellent communication skills Excellent negotiation and influencing skills High level … of computer literacy and proficient in the use of Microsoft office tools for analysing and communicating purposes. Track record of success in project management Experience of working in a complex international matrix environment. Awareness of incident management practices is desirable. Whilst not essential, one of the following qualifications is highly desirable: CISMP – Certificate In Information Security Management More ❯

and Compliance Manager is responsible for developing, implementing, and maintaining security policies, procedures, and controls to protect the data and systems. They will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement in their security posture while raising awareness for staff, volunteer and member communities. The post holder will lead on activities that … are embedded in all business processes. Take an active role in in the containment and reporting of information security incidents, including detection, response, remediation and communication. Third Party risk management Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers. Take a leading role in managing relationships with vendors … risks and regulatory requirements and detect and investigate possible information security incidents. Knowledge & Experience Significant proven experience in information security and compliance management. Familiarity with ITIL practices and risk management methodologies. Significant proven experience with cyber security incident management and response Strong knowledge of security standards and regulations, such as GDPR, PCI-DSS, and ISO27001 Experience of More ❯

and Compliance Manager is responsible for developing, implementing, and maintaining security policies, procedures, and controls to protect the data and systems. They will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement in their security posture while raising awareness for staff, volunteer and member communities. The post holder will lead on activities that … are embedded in all business processes. Take an active role in in the containment and reporting of information security incidents, including detection, response, remediation and communication. Third Party risk management Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers. Take a leading role in managing relationships with vendors … risks and regulatory requirements and detect and investigate possible information security incidents. Knowledge & Experience Significant proven experience in information security and compliance management. Familiarity with ITIL practices and risk management methodologies. Significant proven experience with cyber security incident management and response Strong knowledge of security standards and regulations, such as GDPR, PCI-DSS, and ISO27001 Experience of More ❯

The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC … Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯

Handle feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. … Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial More ❯

Handle feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. … Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial More ❯

Handle feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. … Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial More ❯

Midwife/AHP/Pharmacist/Pharmacy Technician/Clinical Scientist) and a trained Clinical Safety Officer (CSO) . The purpose of the role is to implement Clinical Risk Management activities within Digital Services that support the safe development, introduction, and deployment of clinical digital systems. The post-holder will coordinate with other Trust teams to ensure a cooperative … across a range of clinical settings within a multidisciplinary team (MDT). Maintain a portfolio of evidence demonstrating CSO experience and achievements. Complete regular audits, including: a. Clinical Risk Management File (CRMF) b. Clinical Risk Management Plan (CRMP) c. Hazard Log (HL) d. Clinical Safety Case/Clinical Safety Case Report e. Safety Incident Management Log … key clinical safety requirements in relation to NHS England Transformation Directorate standards ( DCB0129 & DCB0160 ). Up-to-date, evidence-based knowledge of current clinical and professional issues. Strong change management skills. Desirable Skills/Knowledge/Experience Good working knowledge of Microsoft 365 suite. Excellent interpersonal skills. Knowledge of EPR systems such as Nervecentre and Cerner . More ❯

Ops - Cloud) The Senior Security Analyst (Ops) sits within the Protective Monitoring function of the Cyber Security Operations Centre (CSOC). The CSOC is made up of Protective Monitoring, Incident Management, Threat Operations, Engineering and Consultancy. The role is a Tier 3 analyst in the Cloud Protective Monitoring Sub team. Cyber Operations purpose is to support safe care … aware that RRP is none contractual and subject to review. Main duties of the job As a Senior Security Analyst Ops you will: Provide Tier 3 security analytics and incident response for service-specific security monitoring. Depose for Security Lead (Analyst) in their absence. Act as an escalation point for Tier 2 Analysts for incidents and investigations. Offer mentorship More ❯

Ops - Cloud) The Senior Security Analyst (Ops) sits within the Protective Monitoring function of the Cyber Security Operations Centre (CSOC). The CSOC is made up of Protective Monitoring, Incident Management, Threat Operations, Engineering and Consultancy. The role is a Tier 3 analyst in the Cloud Protective Monitoring Sub team. Cyber Operations purpose is to support safe care … aware that RRP is none contractual and subject to review. Main duties of the job As a Senior Security Analyst Ops you will: Provide Tier 3 security analytics and incident response for service-specific security monitoring. Depose for Security Lead (Analyst) in their absence. Act as an escalation point for Tier 2 Analysts for incidents and investigations. Offer mentorship More ❯

Job summary The Senior Security Analyst (Ops) sits within the Protective Monitoring function of the Cyber Security Operations Centre (CSOC). The CSOC is made up of Protective Monitoring, Incident Management, Threat Operations, Engineering and Consultancy. The role is a Tier 3 analyst in the Cloud Protective Monitoring Sub team. Cyber Operations purpose is to support safe care … aware that RRP is none contractual and subject to review. Main duties of the job As a Senior Security Analyst Ops you will: Provide Tier 3 security analytics and incident response for service-specific security monitoring. Deputise for Security Lead (Analyst) in their absence. Act as an escalation point for Tier 2 Analysts for incidents and investigations. Offer mentorship More ❯

/AHP/Pharmacist/Pharmacy Technician or Clinical Scientist) and trained Clinical Safety Officer. The purpose of the Clinical Safety Officer (CSO) role is to implement Clinical Risk Management activities within Digital Services that support the safe development, introduction, and deployment of clinical digital systems. The post-holder will be responsible for coordinating with other Trust teams, to … ensure a cooperative approach to digital clinical risk management Your responsibilities: As part of the Digital Team, the post-holder will support the implementation of the digital clinical safety strategy under the guidance of the Chief Nursing Information Officer They will conduct clinical safety reviews and risk assessments related to digital systems, including the Trusts new electronic patient record … within a MDT Experienced CSO with portfolio of evidence to demonstrate past practice and achievements Completing Audits on a regular basis, including for example the following: a. Clinical Risk Management File (CRMF) b. Clinical risk Management Plan (CRMP) c. Hazard Log (HL) d. Clinical Safety Case, Clinical Safety Case Report e. Safety Incident Management Log f. More ❯

improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge of SRE principles, incident management, monitoring, and performance tuning Hands-on technical skills across a broad range of technologies, including: Microsoft: C#, VB, .NET Core, Azure, SQL Server, IIS, Windows Server Web More ❯

improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge of SRE principles, incident management, monitoring, and performance tuning Hands-on technical skills across a broad range of technologies, including: Microsoft: C#, VB, .NET Core, Azure, SQL Server, IIS, Windows Server Web More ❯

within the Service Operations Framework Collaborate with development, operations, and SRE teams to embed observability into the full delivery lifecycle Skills & Experience: Strong background in observability, monitoring, and event management Hands-on experience with platforms such as Dynatrace, Datadog, AppDynamics, Splunk, Prometheus, Grafana, New Relic, or Elastic Experience building integrations and automation using APIs, Python, Node.js, Go, or scripting … Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to work in a fast-paced start-up or More ❯