101 to 125 of 656 Incident Management Jobs in England

and ensure alignment with project objectives. Provide input on budgetary requirements for lab equipment, maintenance, and operational expenses. Assist in implementing service methodologies, including incident management, problem management, capacity management, etc. Maintain existing co-located and in-house Data Centers. Coordinate technical and IT issues on … maintain lab system access and automation to facilitate testing of satellite terminals over the air and via satellite simulators. Update lab device and cable management documentation and relevant system databases like Patch Manager. Ensure health and safety compliance for lab tenants and visitors. Facilitate and coordinate lab installations, including … data center/lab and antenna gantry setups. The day-to-day Develop and document standard methodologies for lab utilization, equipment maintenance, data management, and safety, updating lab management tools such as Patch Manager. Supervise the acquisition, installation, calibration, and maintenance of RF and network test equipment and More ❯

that welcomes bold ideas and empowers you to own them to completion. The Data Center Technical Support Engineering Operations Engineer is responsible for the management of all aspects of the performance of data center infrastructure within a specific location. The role requires a result-driven, self-managed individual who … of data center engineering operations at Langfang city, managing a team of engineers responsible for supporting availability of mechanical and electrical operations, including risk management and mitigation, corrective and preventative maintenance of essential infrastructure, vendor management and metric reporting. Key job responsibilities Hiring, managing, and developing the technical … support operations management team. Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency. Planning and executing data center expansions of Amazon Web Services, including design review, facility equipment installation, commissioning, troubleshooting and related punch list close. Supporting on the operation and maintenance of More ❯

Site Reliability Engineer Remote - Canada, Americas/Engineering We offer The Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted … continent - even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We've started by building an API Management platform. Total flexibility, default remote, radical responsibility If this sounds like an environment that you believe could work for you then read on to … look to you for new ideas, solutions and metrics on how we can improve the platform. You will also be our first line of incident management to our clients and will help define our response going forward. This is a great opportunity to become an integral part of More ❯

years of experience in Data Center infrastructure Operations support and server administration in a mid-sized environment (200 - 1000+ server systems). Incident management experience required, responding to electrical and mechanical failures, focusing on incident resolution and lessons learned. Proficiency in two or more of the following … areas: Power capacity allocation for high and low-density racks. Incident management and resolution for outages related to M&E. Systems administration (Linux and/or Windows Servers). Data center design, commissioning, and operational best practices. Executing Method of Process (MOP) improvements. Exceptional problem-solving skills and … skills. Strong adherence to processes, assuming the role of a process champion. Effective relationship skills. Ability to work independently and proactively with minimal direct management oversight. Experience supporting large Enterprise customers in an Operations environment. Preferred Qualifications Bachelor's degree or relevant work experience. CNET CDCDP or CDCMP certification. More ❯

a person who is decisive, collaborative and calm under pressure, detail-oriented and analytical, to help us implement and run a new IT risk management framework. This is a multi-faceted role supporting both a Technology Transformation Programme as well as helping to ensure current operational technology and applications … are reliable and resilient. This role will suit an incident or IT disaster recovery manager, or someone with equivalent practical experience in technology operations, who is looking to broaden their skillset. After developing your specialist skills you are now looking for opportunities to grow and learn more about wider … and dynamic team to build innovative ways of building and assessing operationally resilient technology services. Principal Accountabilities: Business Impact Assessments & Risk Identification: Develop asset management strategies, lead business impact and vulnerability assessments, conduct threat modelling, and maintain risk identification frameworks. Risk Assessment & Evaluation: Ensure compliance with governance policies, provide More ❯

Building Fabric, and infrastructure within the confines of the campus compound are completed promptly. To effectively supervise the day-to-day operation and risk management promoting the foundation to operational excellence. Full accountability of controls and process disciplines are rigorously maintained and continually enhanced through metrics reporting, risk assessment … analysis. To act as first response to BMS alarm notifications across campuses and providing information to the Clients Service desk Team and CBRE Senior Management Team. You will also be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Electrical, Mechanical, and DC specific infrastructure). … supervisor, you will be responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre. Primary Objectives Responsible for the management of the staff, operation and maintenance within the BCR and BMS systems. Daily management of the OCC team including compliance with CBRE disciplinary More ❯

team of skilled professionals, overseeing the delivery of robust, secure and reliable ICT services across Norfolk and Suffolk Constabularies. As part of the Senior Management Team, you will participate in the design and delivery of the whole ICT business plan with specific responsibility for: Network provision including security and … be a part of a forward-thinking team that values innovation, collaboration, and professional growth. Key Responsibilities: Leadership and Strategy: Lead the coordination and management of multidisciplinary technical teams, cultivating a culture of excellence and collaboration. Operational Excellence: Manage large-scale ICT budgets with precision, drive performance monitoring and … ensure business continuity through advanced incident management and disaster recovery strategies. Innovation: Leverage your in-depth understanding of industry trends and technologies to guide our ICT infrastructure into the future. Engagement: Build and maintain strong relationships with stakeholders inside and outside the Constabularies, showcasing exceptional communication and influencing More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and … teams. Responsibilities of the Incident Assurance Manager include: Manage end-to-end incident processes, ensuring swift resolution and minimal business disruption. Coordinate major incident response across partners and tech teams. Lead post-incident reporting and ensure key stakeholders are informed. Enhance incident workflows through automation … and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and … teams. Responsibilities of the Incident Assurance Manager include: Manage end-to-end incident processes, ensuring swift resolution and minimal business disruption. Coordinate major incident response across partners and tech teams. Lead post-incident reporting and ensure key stakeholders are informed. Enhance incident workflows through automation … and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). More ❯

available, and performant, aligned with the IT Strategy. The role requires operating at SFIA levels 6 and 7 within Information Security and Technology Service Management disciplines, including: Developing and implementing an enterprise information security strategy aligned with business goals. Ensuring compliance between business strategies and information security. Providing expertise … technology service providers and oversee service delivery. Lead the development and maintenance of the security controls framework and compliance. Manage security operations, threat monitoring, incident response, and testing. Define and steer cybersecurity programs, ensuring industry best practices and emerging threats are addressed. Ensure renewal of key certifications like Cyber … Essentials+ and ISO27001. Participate in the Risk Committee. Collaborate on security policies, procedures, and standards across the IT estate. Lead incident management, response, and tabletop exercises. Oversee security awareness, training, and communication initiatives. Report on the effectiveness of security controls and compliance. Participate in security assessments, audits, and More ❯

related field. Master’s degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision More ❯

related field. Master’s degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision More ❯

is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT … operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and … maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and More ❯

related field. Master’s degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision More ❯

release pipelines - CI/CD (Octopus Deploy/Azure DevOps/TeamCity) Knowledge of Azure monitoring, alerting, message queues Understand or worked within an Incident Management Process (ITSM) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology … recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯

role is essential in optimizing processes, managing risks, and ensuring smooth operations in a fast-paced data center environment. Key Responsibilities & Experience: Manage Change Management processes using ServiceNow and E-Permits . Oversee Incident and Capacity Management to ensure operational efficiency. Implement and manage Access Management … Assist in the migration of processes from third-party vendors to internal systems. CDCTP (Certified Data Centre Technician Professional) and CDCMP (Certified Data Centre Management Professional) certifications are essential .+ Strong experience with ServiceNow , CMDB management , and E-Permit systems . Proven expertise in Incident Management , Capacity Planning , and Access Management within data center operations. Excellent stakeholder management and communication skills . More ❯

encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance … customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware … when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms More ❯

encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance … customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware … when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms More ❯

possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request … and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to … service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you re suitable for the role, apply now! If you are interested, please contact GTS More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: Incident Management Problem Management Change Management Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: Incident Management Problem Management Change Management Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support More ❯

operations at the stadium, training ground, and other club facilities . This role requires a strong leader with exceptional problem-solving, organizational, and stakeholder management skills , with a focus on continuous improvement, efficiency, and automation. About You: IT Service Desk & Support Lead and manage the IT Service Desk team … ensuring high-quality technical support and a strong service culture. Oversee incident management, problem management, and request fulfillment , ensuring all issues are resolved efficiently. Act as an escalation point for complex or high-impact IT issues. Drive continuous service improvement by analyzing technology usage and recommending enhancements. … Ensure Service Desk processes are documented , optimized, and aligned with ITIL v4 best practices . Take ownership of ITSM management processes , ensuring all IT service requests are effectively handled. Provide IT support leadership for match days and major stadium events , ensuring technology operates seamlessly. Ensure technology services run reliably More ❯

multitask, prioritize workload, and manage competing demands. • Experience in analyzing IT logs and event sources is preferred. • Monitor and administer Security Information and Event Management (SIEM). • Malware analysis and forensics research. • Understanding/differentiation of intrusion attempts and false positives. • Investigation tracking and threat resolution. • Familiarity with data … Expertise in computer forensics, cybersecurity laws and regulations, operating systems, and intelligence gathering and sharing techniques. • Strong knowledge of cloud computing, network defence, identity management, incident management, and network security. • Extensive experience in a Security Operations Centre (SOC) environment with a proven background in incident response. More ❯

multitask, prioritize workload, and manage competing demands. • Experience in analyzing IT logs and event sources is preferred. • Monitor and administer Security Information and Event Management (SIEM). • Malware analysis and forensics research. • Understanding/differentiation of intrusion attempts and false positives. • Investigation tracking and threat resolution. • Familiarity with data … Expertise in computer forensics, cybersecurity laws and regulations, operating systems, and intelligence gathering and sharing techniques. • Strong knowledge of cloud computing, network defence, identity management, incident management, and network security. • Extensive experience in a Security Operations Centre (SOC) environment with a proven background in incident response. More ❯

multitask, prioritize workload, and manage competing demands. • Experience in analyzing IT logs and event sources is preferred. • Monitor and administer Security Information and Event Management (SIEM). • Malware analysis and forensics research. • Understanding/differentiation of intrusion attempts and false positives. • Investigation tracking and threat resolution. • Familiarity with data … Expertise in computer forensics, cybersecurity laws and regulations, operating systems, and intelligence gathering and sharing techniques. • Strong knowledge of cloud computing, network defence, identity management, incident management, and network security. • Extensive experience in a Security Operations Centre (SOC) environment with a proven background in incident response. More ❯