101 to 125 of 549 Incident Management Jobs in England

within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational … roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience ...

looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. By Joining Citi, you will become part of a global … improvement based on stakeholder and client feedback.Leverage enterprise tooling, drive adoption of Gen AI capabilities to support modern working practices with least human intervention.Relationship Management & Stakeholder Engagement:Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights.Actively lead ...

StoryIn July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across … global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team ...

pattern.Duties of this role include: Lead and manage the Clinical Systems function, including application specialists and support resources.Ensure effective day‐to‐day operation, support, incident management, and change control for all clinical systems.Ensure high‐quality operational support, incident management, and change delivery across all clinical systems.Oversee … adoptionOperational efficiency and productivitySystem performance, resilience, and availabilityOwn strategic relationships with clinical system suppliers and vendors.Work with Vendor team and be SME lead contract management, supplier performance, and commercial negotiations.Build strong, trusted relationships with senior clinicians, operational leaders, and executive stakeholders.Applicants should meet the following criteria: Significant leadership experience ...

exposure to diverse businesses.Job DescriptionBuilds and leads a high‐performing, globally aligned deskside organization that delivers exceptional end‐user support. Aligns ITIL‐based service management practices with regional operations to ensure global consistency, accountability and measurable service excellence, while integrating service delivery with enterprise ITSM processes.Key ResponsibilitiesGlobal Leadership & Service … regional teams and lead regional alignment reviews.Enablement, Capability & Readiness: Deliver global enablement and training for deskside teams including onboarding and ITIL education; promote knowledge management adoption and ensure teams are prepared and executing to standard.Major Incident Leadership: Lead deskside participation in the Major Incident Management Council ...

Description: Security Incident Management Analyst (x3) Rate: £500/day Duration: 6 months initial Location: Inverness or Preston (5 days/week onsite) Clearance: Active SC Clearance Required Role Overview Join an Operational Integrator (OI) team within a multi-supplier SIAM environment to govern and coordinate security incident ...

similar 24x7 operational environment.Hands-on experience with enterprise monitoring tools such as Zabbix, Splunk, DynaTrace, New Relic, or similar observability platforms.Strong understanding of incident management processes including alert triage, severity classification, and escalation procedures.Ability to work rotating shifts (days, nights, weekends, holidays) in a 24x7x365 operational model.Excellent problem … paced, high-pressure environment while handling multiple simultaneous tasks and priorities.Understanding of cloud-based technologies, microservices architectures, and distributed systems.Familiarity with ITIL processes, particularly Incident Management and Event Management.Previous experience in gaming, sports betting, or digital entertainment industries is preferred.Understanding of technical infrastructure including networking, APIs, databases ...

Manufacturing Execution System (MES) environment supporting manufacturing operations at the Caswell UK site.This position is responsible for the overall reliability, availability, support, and lifecycle management of the site's MES platform. The Site MES Manager will also lead the MES IT team, ensuring effective production support, technical capability, operational … other IT organizations.The successful candidate will combine strong MES and semiconductor manufacturing knowledge with technical understanding of PROMIS/VAX environments and proven people-management skills. This individual will serve as the primary IT owner for the site's MES environment and will be accountable for maintaining manufacturing continuity ...

educate users on data-driven best practices. Stakeholder Collaboration:Connect stakeholders across the firm to identify solutions, champion product enhancements, and share knowledge globally. Incident Management:Deliver high-quality, proactive incident management and service delivery, ensuring timely resolution of user issues and continuous improvement of support ...

Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and fault tickets in accordance with global Service Desk procedures. They will contribute to the successful deployment/… Delivers support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive incident management across all global queues for regional tickets Maintains high 1st time fix resolution rates on all relevant service desk tickets Escalates problems ...

sectoral (HIPAA, GLBA, FedRamp, CJIS, etc.) privacy regulation, and other applicable data protection laws. This role will also manage the operational aspects of cyber incident management, coordinate incident response activities and ensuring effective execution of the organization's cyber incident response processes. The ideal candidate will … CCPA, PIPEDA, among othersBuild out and maintain data inventory, and data mapping initiativesIdentify privacy risks and work with stakeholders to implement mitigation strategiesSupport privacy incident response and breach notification processesConduct privacy audits and assessments of internal processes and third-party vendorsCyber Incident ManagementSupport the day-to-day operational ...

DescriptionPurpose of the roleTo apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. AccountabilitiesAvailability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.Resolution, analysis and response … Drive – the operating manual for how we behave. Join Barclays as an Oracle Site Reliability Engineer, where you'll leverage automation, engineering excellence, and incident management best practices to ensure our critical systems remain resilient, available, and ready to support millions of customers every day.To be successful ...

ability to operate within established processes and procedures.Office attendance – 5 days per weekEssential RESPONSIBILITIES and ACCOUNTABILITIESResponsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staffIdentify, solve, and prevent the reoccurrence of technical problems affecting … following end user support functions:Physical and virtual desktop environments (Citrix preferred)Telephone systems (RingCentral preferred)Remote desktop accessMobile end points (IOS environment)Incident management/Understanding of SLAsIT Equipment moves and setups within the business (Desk moves, office setups and decommissions)Windows 11Active Directory (Basic knowledge & Awareness ...

jobYou will provide strategic and operational leadership for IT Service Delivery, overseeing the Service Desk and frontline support teams, alongside key disciplines including incident, problem, change and asset management. With responsibility for services supporting around 6,500 staff, approximately 7,500 end-user devices and more than … Halo, RemedyExperience in managing budgets and procurement related to hardware, mobile telephony, and support infrastructureExpert level knowledge of ITIL, including Change, Transition, Asset and Incident Management Skills EssentialStrong leadership, organisational, and team development skillsAdvanced analytical and problem-solving abilities, including root cause analysis and service performance evaluationSkilled ...

practice. Your specific focus will be in the domain of proactive advice and guidance as it relates to Security Operations/Defensive Cyber Operations (Incident Management, Vulnerability Management, Threat Intelligence).Organisations face increasing challenges operating effective security operations capabilities across threat intelligence, vulnerability management and incident … institutions and consult at the highest level. Our work is discrete, but high impact. Why join us One of only nine UK Tier 1 incident response providersAccess to nationally significant incidentsExposure across government and critical infrastructureInvestment in certifications and trainingOpportunity to shape a rapidly growing capabilityWhat will ...

platform supporting Market Risk Stress Testing, CCAR, Full Revaluation VaR, Counterparty Credit Risk and FRTB Standardised Approach.This is not a programme management, advisory or coordination role. You should be technically credible, able to understand platform architecture, batch execution, data flows, dependencies, production failure modes, hardware utilisation, computation cost … delivered, obstacles are removed, accountabilities are clear and improvements are fully realised in production.Strengthen production operability through better monitoring, alerting, data quality controls, exception management, operational tooling and early issue detection across production and non-production environments.Improve software delivery quality through robust regression testing, release readiness, environment governance ...

practice. Your specific focus will be in the domain of proactive advice and guidance as it relates to Security Operations/Defensive Cyber Operations (Incident Management, Vulnerability Management, Threat Intelligence). Organisations face increasing challenges operating effective security operations capabilities across threat intelligence, vulnerability management and incident management. This role helps clients build and mature these capabilities to improve cyber resilience and enable informed risk-based decision making. This is a hands-on role, and an opportunity to join a high performing team that works with a wide variety of public sector clients ...

Head of Corporate and Business Support, the post holder will provide expert leadership and assurance across a broad range of activities, ensuring the effective management of internal services, third-party contracts, and major ICT programmes and projects.Above all, the role supports the provision of the highest quality patient care … role in more detail, please refer to the attached job description and person specification.Person Specification Knowledge EssentialThe ability to work on own initiative.Project management skills.Must have at least two years in a managerial role in an IT department.Understanding of ISO 27001 compliance standard and DSPT implementation.Knowledge of the following ...

roadmap alongside our team of architects. As the operational owner of network services, you'll coordinate and manage third-party partners, ensuring robust service management across the scope of our network services. You'll play a role in influencing technology decisions, supporting business transformation initiatives and ensuring our network … leveraging data and dashboards to understand service and vendor performance and to hold suppliers to account as needed Drive operational excellence through effective service management, including incident, problem, change, risk and supplier management Partner closely with IT Business Partners and stakeholders to ensure service delivery meets business ...

conversational AI. Ensure your teams ship end-to-end - from prototyping through deployment, monitoring, and iteration. Raise operational maturity by defining SLIs/SLOs, incident management, and on-call practices for ML systems in production.Shape AI practices and governance. Co-own the operating model for modern … instincts - you know what it takes to run reliable ML at scale – including MLOps tooling and practicesExperience raising operational standards: SLIs/SLOs, monitoring, incident management, and production reliabilityBudget ownership, including infrastructure cost management and vendor oversightComfortable operating at both strategic and technical levels, with strong stakeholder ...

underpin critical defence, government and public sector services.What you will do as a Senior Application EngineerSupport, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflowsDeliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.Contribute … application architecture, integration, and lifecycle activities under the guidance of senior engineers.Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues.Mentor junior engineers and specialists, supporting their development and promoting best practices.Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.Ensure compliance with engineering ...

current and future business objectives.Define, implement and consistently review security strategy to ensure alignment with business intent. Lead the Roke Security Team.Physical security management, including access control, classified asset management, security infrastructure management and meeting contractual obligations.Management of security incidents including containment, reporting, lessons learned and appropriate … frameworks. · Extensive working knowledge of National Security Vetting and aftercare. · Experience managing multi-site operations and contracted guard forces. · Strong leadership, stakeholder engagement, and incident-management skills.Has previous Line Management experienceDesirable:Experience with UK Government Security Policy GovS007Familiarity/experience of dealing with Security Aspect Letters including ...

Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive and act on all customer Incidents\Events\Request notifications Incident Management – Prioritises and diagnoses, investigates incidents according to agreed procedures. Incident Management – Facilitates recovery, following resolution of Incidents, documents and closes … resolved Incidents, Events and/or Requests via agreed procedures. Implementation of agreed IT Infrastructure changes and following maintenance routines Network Support – Uses Network Management tools where applicable to investigate and diagnose network problems, collect performance statistics, and create reports Customer Service - Liaise with customers regarding fault correction progress ...

Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive and act on all customer Incidents\Events\Request notifications Incident Management – Prioritises and diagnoses, investigates incidents according to agreed procedures. Incident Management – Facilitates recovery, following resolution of Incidents, documents and closes … resolved Incidents, Events and/or Requests via agreed procedures. Implementation of agreed IT Infrastructure changes and following maintenance routines Network Support – Uses Network Management tools where applicable to investigate and diagnose network problems, collect performance statistics, and create reports Customer Service - Liaise with customers regarding fault correction progress ...

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Clinical Document Governance & Management (CDGM) is responsible for the strategy and implementation of clinical document management (CDM). As Clinical Document Migrations Manager, you'll take … strategy, planning, and delivery of migrations to, from, and within Novartis enterprise-wide clinical electronic document management systems. This role offers a unique opportunity to influence enterprise-wide digital transformation, working at the intersection of business and technology to drive migration initiatives with an objective of overall electronic Trial ...