126 to 150 of 199 Incident Management Jobs in England

where availability, correctness and latency directly impact outcomes. The successful hire will own the reliability of business-critical systems, from observability design through to incident resolution and systemic improvement; lead high-severity incident management; and reduce toil with software engineering, primarily in Python but also with Golang … their own initiative. Requirements Debugging distributed systems: operating, improving and scaling complex systems in high-availability environments. SRE fundamentals: SLO/SLI thinking, observability, incident leadership, and a bias for systemic platform fixes. Strong software engineering skills: high proficiency in at least one modern programming language (Python preferred). ...

should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks ...

solutions to mitigate identified risks. Implement, and manage security systems, including firewalls, intrusion detection/prevention systems, DLP, endpoint protection, MDM, SIEM, IAM, vulnerability management etc. Respond to security events and incidents. Perform regular security audits and risk assessments. Maintain security controls, identify risks and propose treatment plans. Conduct … Information Security Strong understanding of security principles, technologies, and best practices Experience in networking, infrastructure (on-prem and in the cloud), vulnerability and incident management Familiarity with application/device security monitoring (e.g. Firewalls, IDS/IPS, XDR etc.) Experience with SIEM/CNAPP/Log collection platforms ...

role The Service Desk is currently a team of ten and are the single point of contact for Heywood customers for incident management and service requests. Your daily tasks will include: Provide a first-class, professional, and responsive support service to Heywood customers, both internal and external Investigate … incidents, ensuring an appropriate outcome. Ensure that incidents and service requests are triaged and categorised accordingly, working with the appropriate team(s), seeing each incident through to resolution Ensure that critical incidents are progressed with the appropriate priority by all departments within the Company and communication with end users ...

seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You’ll play a key role in a fast-paced … will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership ...

enhance efficiency. Manage vendor relationships to ensure effective resolution of escalated issues. Support compliance and security activities in line with industry standards. Lead incident management activities, including root cause analysis and post-incident reviews. Mentor and develop junior team members to foster a culture of accountability ...

Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential … Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications ...

networks Essential Skills & Experience: Experience in an IT Support/Service Desk role Strong troubleshooting and problem-solving skills Experience with ticketing systems and incident management Ability to communicate technical issues clearly to non-technical users Experience supporting Windows environments and end-user devices Desirable Skills: Knowledge … administration Familiarity with Windows 10/11, iOS, Android Basic network troubleshooting skills Exposure to Windows Server, VMware, or Nutanix Strong organisational and time management abilities ...

finance operations and how the GL interacts with AP, AR, and Procurement. Nice-to-Have Familiarity with additional modules such as AR, Inventory, Asset Management, Project Costing. Understanding of financial processes, accounting concepts, and VAT (UK/EU). Experience working with ITSM/incident management platforms. ...

with internal teams and 3 party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … business needs Participate and assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of knowledge base Desirable skills: Good communication skills Excellent customer ...

complex technical issues Drive adoption of automation, DevOps practices, and cloud-native ways of working Serve as an escalation point for technical troubleshooting and incident management Produce high-quality documentation to enable reuse, supportability, and knowledge sharing Required Experience & Skills Strong, hands-on AWS experience within large-scale ...

security best practices Automation Develop scripts and tools to streamline operations Team Collaboration Work closely with developers and IT teams to deliver reliable platforms Incident Management Troubleshoot issues and maintain system reliability Experience Required 4+ years experience in DevOps or Platform Engineering Strong experience with CI/ ...

customers. Key responsibilities include: Leading, coaching, and supporting a team of Tier 2 NOC engineers Overseeing daily NOC workflows and ensuring SLA performance Supporting incident management and technical escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational … customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers Skills & Experience We're looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role. ...

Officer (DPO) provides strategic leadership for the organisations Information Governance (IG) framework, ensuring compliance with statutory and regulatory requirements across data protection, confidentiality, records management, information rights (including FOI and SAR) and information security. The post holder acts as the Groups statutory DPO under the UK GDPR … data subjects. The role leads the IG function, develops and maintains policies, oversees the DSP Toolkit, coordinates training and awareness, and ensures effective incident management and risk assurance to the SIRO, Caldicott Guardian and Trust Board. Main duties of the job Key Relationships: Works closely with the Chief ...

secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You'll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling—your mission is governance, risk, compliance, and enabling secure delivery. … What You'll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR ...

ensuring risks are identified, assessed, and effectively managed throughout the project lifecycle. This is a hands-on, client-facing role combining security architecture, risk management, and governance . Key Responsibilities Provide security advice and guidance across IT and business projects Conduct threat modelling and security impact assessments (SIAs) Define … infrastructure Review conceptual, logical, and physical solution designs Manage and oversee vulnerability assessments and penetration testing Support risk identification, remediation, and ongoing risk management Contribute to enterprise security architecture frameworks and standards Perform ISO 27001 compliance assessments and security reviews Conduct third-party security assessments and audits Develop ...

strategy. You'll provide senior technical leadership, protecting critical systems and information assets. Working closely with executive leaders, you'll manage risk, compliance, and incident response. You'll lead and develop a specialist cyber security team and oversee SOC operations. This role is key to enabling secure digital transformation … Cyber Security About you: Proven senior cyber security leadership experience Strong knowledge of NHS/regulated environment Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values-based leadership About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident ...

Support the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. - Support third party risk management processes . - Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities . - Manage security architecture reviews … services . - Evaluate security controls and recommending improvements . - Support the implementation of security tools and technologies . - Provide oversight of the security incident management process. - Provide security metrics for interested parties at all levels . - Support the security awareness programme to promote a culture of security within ...

SLOs, and error budgets Improve system observability through monitoring, logging, and alerting Collaborate with engineering and product teams to support high-availability services Oversee incident management, root cause analysis, and continuous improvement Define and implement infrastructure best practices and automation What We're Looking For Proven experience … within SRE frameworks Knowledge of Infrastructure as Code (eg, Terraform, CloudFormation) Strong background in monitoring tools (eg, Prometheus, Grafana, Datadog) Excellent leadership and stakeholder management skills Nice to Have Experience with containerisation (Docker, Kubernetes) Exposure to DevOps culture and CI/CD pipelines Security and compliance awareness in cloud ...

Driving spoilage prevention, mould and pathogen reduction through data-led improvement plans Supporting root cause analysis of quality incidents and contributing to crisis and incident management Driving continuous improvement in laboratory quality systems, equipment capability and horizon scanning for new technologies Partnering cross-functionally with Operations, Engineering, Group … Food Safety Level 4 desirable but not essential A structured, analytical approach with the confidence to challenge the status quo Excellent stakeholder management and communication skills What you'll receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment ...

issues (build failures, vulnerabilities, artefact issues) Support and improve CI/CD pipelines for feature-level deployments Ensure reliable and repeatable deployment processes Support & Incident Management Investigate and triage platform issues and failures Perform root cause analysis and coordinate with relevant teams Unblock infrastructure-related issues impacting delivery … experience with AWS (IAM, networking, core services) Experience troubleshooting CI/CD pipelines Background in DevOps/Platform Engineering roles Strong problem-solving and incident triage skills Desirable Skills Experience with Amazon Kinesis or other streaming platforms (e.g. Kafka) Exposure to monitoring and alerting tools Experience working in complex ...

operations from ~$0.8M revenue to the next growth stage. What You’ll Own Customer Operations End-to-end onboarding, implementation, and training playbooks Support & incident management (triage, SLAs, RCA) Customer success motions: health scoring, renewals, expansions Process & Scale Document and automate core SOPs Capacity planning, staffing, and vendor … management Operational readiness for product releases and migrations Revenue & Business Operations Quote-to-cash coordination, billing cadence, and collections hygiene Forecasting and cohort reporting with Finance/Parent Company Quality, Risk & Compliance Lightweight controls for data privacy and security Maintain contract/SLA compliance and clean audit trails Team ...

leadership experience in SRE or related fields (platform engineering, DevOps etc.) Deep technical experience in cloud-native AWS and on-premise systems architecture Strong incident management and observability experience for large scale systems Intelligent automation/Agentic AI experience preferred Excellent AWS services, data platforms, software engineering ...

driving best practices across reliability engineering, automation, and system performance. What you'll be doing: Designing and improving system reliability, scalability, and observability Leading incident management and driving root cause analysis Building and maintaining robust CI/CD pipelines and automation frameworks Partnering with development teams to embed ...

Serve as the service owner, ensuring application availability, performance, and suitability for business needs. Translate business requirements into clear and actionable functional specifications. Lead incident management activities, coordinating with users, technical teams, and external vendors. Collaborate with global IT counterparts to define and deliver application roadmaps that support ...